Mercure Brisbane King George Square 4 stars

Customer review rating (ALL Rating) 3.8/5 3,728 reviews

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Mercure Brisbane King George Square - Image 1
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Mercure Brisbane King George Square - Image 4
Corner of Ann and Roma Streets, 4000 BRISBANE, Australia

Description

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

Our accommodation(s)

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Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

Telephone
Fax +61 7 3229 9618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,728 reviews

TripAdvisor Rating  3.7/5  1,446 reviews

Customer review rating 4.0/5

Billy-joe S. Solo - Confirmed reviews ALL

Great location that you just can’t beat. Comfy bed with tidy rooms. Noisy hallways and doors slamming constantly. Long wait to check in.

Dear Billy-Joe , Thank you for your positive feedback regarding our location and comfortable accommodations. We appreciate your comments regarding the noise levels and check-in times, as they are crucial for enhancing the guest experience. Your insights will be valuable as we strive for continuous improvement. Best regards, Mercure Brisbane King George Square

Customer review rating 5.0/5

Robyn B. Business - Confirmed reviews ALL

I was given amazing service from the conceirge staff ( Sunday at 11.30) he was wearing a IN TRAINING label and had no name. Great staff member went up and above to get a taxi for me as they wouldn’t take me to the bus depot as It was raining and I had a suitcase ( too short distance) Conceirge also carried my luggage to the car as well. Great service thank you

Dear Robyn, Thank you for your kind words regarding our concierge team. It is delightful to hear that the staff member provided exceptional service during your stay, especially in inclement weather. We strive to ensure that our guests feel supported and valued, and it is gratifying to know that your experience reflected this commitment. Your feedback will certainly be shared with our team to encourage their continued dedication to outstanding service. We appreciate your review and hope to welcome you back to Mercure Brisbane King George Square in the future. Best regards, Mercure Brisbane King George Square

Customer review rating 3.5/5

Nino I. Business - Confirmed reviews ALL

All in all satisfied with the stay

Dear Nino, Thank you for sharing your feedback. We are pleased to know that you found our location satisfactory. However, we strive for a better overall experience and will continue to enhance our services for future guests. Kind regards, Roshit Manmohan Front Office Manager Mercure Brisbane King George Square.

Customer review rating 1.5/5

Janine C. Business - Confirmed reviews ALL

Very tired decor and fittings. Air conditioning unit was roaring on high fan with the control buttons being unresponsive. Maintenance was requested several times but did not attend or were unable to resolve. No hairdryers in the room. They had to be requested from reception in person as no one ever answered the phones from the room. First hairdryer did not work. Second hairdryer roared, glowed bright orange and had a burning smell. Didn't get around to trying the 3rd hairdryer. Would avoid staying in the future.

Customer review rating 2.5/5

Brad H. Families - Confirmed reviews ALL

The stay was good but the buffet breakfast was disappointing, had to consistently wait for food at a buffet. Had to wait 20 minutes for eggs then when my wife went up she had to wait as well another 20 minutes

Dear Brad , Thank you for your feedback regarding your recent stay. I apologize for the delays experienced during breakfast service, which are not reflective of our standards. Your comments will be reviewed as we continually strive to enhance guest experiences. Best regards, Mercure Brisbane King George Square

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Other web-users rate our hotel

  • 1,650 reviews 9.2/10 Location
  • 2,576 reviews 4.8/10 Room
  • 1,931 reviews 7.2/10 Service
  • 35 reviews 4.1/10 WiFi
  • 1,055 reviews 3.8/10 Cleanliness
  • 992 reviews 4.5/10 Comfort
  • 653 reviews 3.2/10 Amenities
  • 585 reviews 3.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.