Pullman Quay Grand Sydney Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 1,263 reviews

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Pullman Quay Grand Sydney Harbour - Image 1
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61 Macquarie Street, 2000 Sydney, Australia

Description

Hotel extras

  • 24-hour reception, secure parking, and valet parking for your convenience.

  • Recreation deck including pool, spa and gym overlooking Circular Quay

  • Try signature cocktails at our vista bar, Hyde Hacienda & modern, seasonal cuisine in Q Dining

  • 3 flexible meeting spaces with pre-function area overlooking Circular Quay

  • Ideal location with views of the Royal Botanic Garden and Sydney Harbour from balcony suites.

Our accommodation(s)

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Hotel location

Pullman Quay Grand Sydney Harbour

61 Macquarie Street
2000 Sydney
Australia

GPS:-33.860545, 151.213036

Telephone
Fax +61 2 9256 4040

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,263 reviews

TripAdvisor Rating  4.5/5  1,906 reviews

Certificate of excellence 2023

Superior accommodation

Customer review rating 5.0/5

Christine Families - Confirmed reviews ALL

The staff at Pullman quay are committed to providing excellence and the five star accommodation is only enhanced by the superior location straight on Sydney harbour.

Dear Christine B., Thank you for your kind words about your recent stay at Pullman Quay Grand Sydney Harbour. We are delighted to hear that you enjoyed your experience and found our accommodation to be superior. Your positive feedback is a testament to the hard work and dedication of our team. We strive to provide exceptional service and luxurious accommodations to all of our guests. We look forward to welcoming you back to Pullman Quay Grand Sydney Harbour in the future. Sincerely, Arvee Palmea Assistant Manager Pullman Quay Grand Sydney Harbour

Beautiful location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Beautiful hotel, rooms very spacious great location

Dear Megan M., We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Quay Grand Team

Great location and service

Customer review rating 4.5/5

Garry Couples - Confirmed reviews ALL

One night stay - room was wonderful - great view- an experience

Dear Garry B., We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Quay Grand Team

Fantastic location, home away from home!

Customer review rating 5.0/5

Ilona B. Couples - Confirmed reviews ALL

Beautiful, clean, plenty of space, amazing views. I couldn't ask for more!

Dear Ilona B., Thank you for your kind words about our location and the overall experience. We’re thrilled to hear that you enjoyed your stay. We sincerely apologize for the cleanliness issues you encountered with the cutlery, milk jug, tea cup, and teapot. This is certainly not the standard we strive to maintain. We’ll investigate this matter to prevent future occurrences. We’re also glad to hear that you appreciated our staff. Their dedication to providing excellent service is a core value of our hotel. We hope to have the pleasure of hosting you again in the future. Sincerely, Arvee Palmea Assistant Manager Pullman Quay Grand Sydney

Perfect Location

Customer review rating 4.0/5

Jane Families - Confirmed reviews ALL

I have been staying at Quay Grand now for over 20 years, it’s really our home away from home when in Sydney. The overall stay , is hard to fault. When the Quay doors open and we step into the foyer , after shopping etc, we always say ‘ We’re home”.

Dear Jane D., Thank you for your continued loyalty to Quay Grand Sydney Harbour. We truly appreciate you choosing us as your home away from home for over 20 years. Your feedback is invaluable to us as we strive to continuously improve our services. We're glad to hear that you enjoyed the convenient location and easy navigation of the hotel. We apologize that you did not receive the level of assistance you expected during your recent stay. We will certainly address the issue of luggage assistance with our team to ensure this doesn’t happen again. Additionally, we will review our complimentary drink policy for Silver Card members to identify any areas for improvement. We hope to have the opportunity to welcome you back to Quay Grand Sydney Harbour soon. Sincerely, Arvee Palmea Assistant Manager Pullman Quay Grand Sydney Harbour

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Other web-users rate our hotel

  • 799 reviews 9.7/10 Location
  • 973 reviews 8/10 Room
  • 776 reviews 8/10 Service
  • 8 reviews 4.3/10 WiFi
  • 275 reviews 7.8/10 Comfort
  • 205 reviews 5.5/10 Cleanliness
  • 148 reviews 5.4/10 Value
  • 140 reviews 6.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.