Name: Pullman Quay Grand Sydney Harbour Hotel | ALL - ALL
Address: 61 Macquarie Street, SYDNEY, 2000, AU
Telephone: +61292564000
Rating: 4.5

Pullman Quay Grand Sydney Harbour

Hotels combining lifestyle and design, for business and leisure

Perfectly located in beautiful Circular Quay, near the iconic Sydney Opera House and Sydney Harbour Bridge, Pullman Quay Grand Sydney Harbour is the embodiment of chic style and sophistication. Our luxurious 5-star Sydney hotel with apartment -style suites offers business and leisure guest's effortless access to many of Sydney's top attractions, including the downtown Sydney Rocks district, Pitt Street Mall and Taronga Zoo.

Pullman Quay Grand Sydney Harbour offers the perfect base for exploring Sydney. Take a walk to Sydney Harbour Bridge, Sydney Opera House, The Rocks, and Circular Quay, where you can hop on trains, buses, and ferries. Guests staying at this spectacular hotel can explore the Royal Botanical Gardens, take a cruise on Sydney Harbour, or brave the incredible Sydney Harbour Bridge climb. Sydney CBD is only a short walk away.

Sydney Circular Quay is known for spectacualr views, iconic Sydney landmarks and fine dining. Pullman Quay Grand Sydney Harbour Hotel embodies the quintessential Sydney experience.

Located in Circular Quay and overlooking Sydney Harbour the Pullman Quay Grand Hotel offers luxury and style in the scenic heart of Sydney.

Silvia KYPRIOTIS, Hotel Management

Hotel extras

24-hour reception, secure parking, and valet parking for your convenience.
Recreation deck including pool, spa and gym overlooking Circular Quay
Try signature cocktails and seasonal cuisine at Acapulco El Vista
3 flexible meeting spaces with pre-function area overlooking Circular Quay
Ideal location with views of the Royal Botanic Garden and Sydney Harbour from balcony suites.

Our accommodation(s)

Apartment

One Bedroom Garden View Apartment (Non-refurbished)

4 pers. max
80 m² / 861 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Most of the accommodation: Balcony

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Apartment

Deluxe One King Bedroom Garden View Apartment

4 pers. max
80 m² / 861 sq ft

Bedding 1 x King size bed(s)
Views: Garden View or Park view
Most of the accommodation: Balcony

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Apartment

One Bedroom Harbour View Apartment

4 pers. max
80 m² / 861 sq ft

Bedding 1 x King size bed(s)
Views: Harbour view
Most of the accommodation: Balcony

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Apartment

Deluxe One King Bedroom Harbour View Apartment

4 pers. max
80 m² / 861 sq ft

Bedding 1 x King size bed(s)
Views: Harbour view
Most of the accommodation: Balcony

See availabilities

Apartment

Deluxe Two King Bedroom Garden View Apartment

6 pers. max
120 m² / 1291 sq ft

Bedding 1 x King size bed(s) and 2 x Joinable bed(s) and 1 x Double sofa bed(s)
Views: Garden View or Park view
Most of the accommodation: Balcony or Corner Room

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Apartment

Two Bedroom Harbour View Apartment (Non-refurbished)

6 pers. max
120 m² / 1291 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
Views: Harbour view
Most of the accommodation: Balcony or Corner Room

See availabilities

Apartment

Deluxe Two King Bedroom Harbour View Apartment

6 pers. max
120 m² / 1291 sq ft

Bedding 2 x King size bed(s)
Views: Harbour view
Most of the accommodation: Balcony or Corner Room

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Hotel location

Pullman Quay Grand Sydney Harbour

61 Macquarie Street
2000 SYDNEY
Australia

GPS:-33.860545, 151.213036

+61 2 9256 4000

+61 2 9256 4040

CIRCULAR QUAY

Railway station

Access: 400 m / 0.25 mi 1 min walk / 5 min drive

OPERA HOUSE

Opera/symphony/concert hall

Access: 600 m / 0.37 mi 7 min walk / 2 min drive

BOTANICAL GARDENS

Botanical gardens

Access: 700 m / 0.43 mi 7 min walk / 3 min drive

HARBOUR BRIDGE

Tourist attraction

Access: 1.1 km / 0.68 mi 14 min walk / 4 min drive

AMP TOWER

Tourist attraction

Access: 1.8 km / 1.12 mi 17 min walk / 5 min drive

DARLING HARBOUR

Tourist attraction

Access: 1.9 km / 1.18 mi 24 min walk / 6 min drive

CHINA TOWN

Tourist attraction

Access: 1.9 km / 1.18 mi 24 min walk / 6 min drive

THE STAR

Casino

Access: 3.3 km / 2.05 mi 34 min walk / 9 min drive

MOORE PARK

Sports centre

Access: 4.8 km / 2.98 mi 9 min drive

TARONGA ZOO

Zoo

Access: 8 km / 4.97 mi 15 min drive

BONDI BEACH

Beach area

Access: 8.5 km / 5.28 mi 17 min drive

WESTFIELD SYDNEY

Shopping centre/mall

Access: 1.7 km / 1.06 mi 18 min walk / 5 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Acapulco El Vista

A GLAMOUROUS LATIN-INSPIRED ESCAPE TRANSPORTING GUESTS TO THE GOLDEN ERA OF 1960s ACAPULCO. Expect perfectly balanced Margaritas, zesty Daiquiris, alongside inventive creations like a smoky mezcal Old Fashioned, and a fiery chilli-laced tequila spritz.

Flaminia

Inspired by Italy's coastal towns and the rhythm of seaside living, Flaminia brings a refined yet relaxed experience to the harbour's edge. Here, the freshest Australian seafood meets timeless Italian tradition all served with warmth and grace.

Acapulco El Vista

Non contractual photo

A GLAMOUROUS LATIN-INSPIRED ESCAPE TRANSPORTING GUESTS TO THE GOLDEN ERA OF 1960s ACAPULCO. Expect perfectly balanced Margaritas, zesty Daiquiris, alongside inventive creations like a smoky mezcal Old Fashioned, and a fiery chilli-laced tequila spritz.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 170 m² / 1829.863 sq ft
Maximum seats capacity: 120
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 1,521 reviews

TripAdvisor Rating 4.5/5 1,935 reviews

Cockroaches in room

Luxurytravellerjt 2/1/2026 TripAdvisor review

We are here now and are half way through our 8 night stay. On the 2nd day we saw cockroaches in our room and complained. We were told the room would be sprayed immediately. However, 24 hours later and we have more cockroaches in the room. The duty manager has said they will send someone up to sweep them away if we point them out! I asked about the spray and he said they will do that but can’t find any spray at the moment - makes me wonder if they bothered spraying yesterday. We’ve stayed here several times over the last few years and it is definitely going downhill. There are also maintenance issues - broken iron, broken balcony blinds (no sign of the blind being repaired despite our request 2 days ago) but the cockroaches and manager attitude to the problem is the worst. We will never stay here again and will be looking for a clean hotel to move to tomorrow.

David S. Families - 1/29/2026 Confirmed reviews ALL

A wonderful 5 start hotel. The only reason I didn't score our overall experience as 10, is: a) we were going to have some after dinner drinks with our friends, and were disappointed that the hotel's bar closed before 10:30pm b) staying in a 5 start hotel, I would expect a nice "buffet" breakfast.

Dear David S., Thank you for your kind words regarding our location and the comfort of your stay. We appreciate your feedback about the bar closing time and the breakfast offerings. While we strive to provide an exceptional experience, we understand that our bar hours may not align with all guest preferences. Regarding breakfast, we aim to deliver quality options and will consider your comments for future enhancements. We hope to welcome you back for another enjoyable stay. Arvee Palmea Assistant Manager Pullman Quay Grand Sydney Harbour

Anita B. Families - 1/29/2026 Confirmed reviews ALL

Wonderful staff, particularly David Board (Head concierge), fabulous accommodation and location.

Dear Anita B., Thank you so much for your kind words! We are thrilled to hear you enjoyed our prime location and found your accommodations to be fabulous. Most importantly, I will be sure to share your compliments with David Board and the rest of our concierge team. David takes great pride in taking care of our guests, and he will be delighted to know he made your stay so memorable. We look forward to welcoming you back soon! Arvee Palmea Assistant Manager Pullman Quay Grand Sydney Harbour

Geoff D. Families - 1/25/2026 Confirmed reviews ALL

Place is very tired. We had to move rooms because the first one was unclean and the furniture was chipped, making it risky for our kids. Communication was clunky. The concierges were excellent but otherwise very disappointing

Dear Mr. D., Thank you for taking time to share your feedback and please allow us to extend our sincere apologies regarding your recent experience with us. We regret the condition of the initial room and the inconvenience of having to move rooms, particularly given the safety concerns for your children. We are very sorry that communication did not meet the standard you deserved. While we are pleased that our concierge team provided excellent service, we acknowledge that other aspects of your stay were disappointing. As a valued Platinum member and regular guest, your loyalty is important to us. A partial refund was processed on the day in recognition of the inconvenience caused. We have also documented your feedback to help us serve you better in the future. Thank you again for your comments. We hope to have the opportunity to welcome you back for a much more pleasant experience. With warm regards, The Pullman team

Emily K. Couples - 1/25/2026 Confirmed reviews ALL

Upon entry, the Pullman had a very clean appearance. The receptionist wasn’t very experienced which delayed our check in slightly as she had to seek help from a colleague. However, we appreciated the early check in. The room was spacious and well decorated. We found the tea wasn’t fully replenished and the mini bar card was filled out by the previous people staying. It also would’ve been nice to know that the milk was complimentary instead of having to ask. We were pleasantly surprised to find a lot of amenities that other hotels don’t offer immediately - such as robes and slippers, which we usually have to request. The view was beautiful and we loved the balcony. The phone in the room was functional. Only having an ice tray was a little inconvenient and we only realised later on that we could request an ice bucket from reception. The bed was extremely comfortable to sleep in. The entertainment options provided on the TV felt very restrictive as you had to pay $15 to watch anything. Most hotels allow you to log in to your streaming service to watch movies or airplay from your phone, which would’ve been fantastic. Location wise, we found it easy to access shops and food. For breakfast, a buffet style breakfast would’ve been preferred. The food was adequate and the servers in the restaurant were nice and attentive. The receptionists on night duty were helpful and friendly. The spa in the room wasn’t completely clean as we found some hairs around the tub not belonging to us. The pool was really nice initially but unfortunately we found vomit floating in the deep end which spoiled the experience.

Dear Emily K., Thank you for taking the time to share your feedback regarding your recent stay at Pullman Quay Grand Sydney Harbour. We are pleased to hear that you found our property clean and appreciated the spaciousness and decor of your room, as well as our beautiful views and amenities. We acknowledge your concerns regarding the check-in experience and the replenishment of tea supplies. We strive for excellence in our service, and your insights will help us in refining our processes. It is unfortunate that you encountered cleanliness issues in the spa and pool areas, as we hold strict hygiene standards. Please rest assured that your feedback will be addressed with our housekeeping team. Regarding entertainment options, we understand the desire for more flexibility and will consider your suggestions for future improvements. We appreciate your comments about the breakfast service and will continue to evaluate our offerings to enhance the guest experience. Thank you for your constructive feedback, and we hope to welcome you back for an even better experience in the future. Arvee Palmea Assistant Manager Pullman Quay Grand Sydney Harbour

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