Pullman Cairns International 5 stars

Customer review rating (ALL Rating) 4.5/5 3,642 reviews

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Description

Hotel extras

  • Fantastic CBD location is close to all city amenities.

  • Grand Ballroom, the largest pillar-less ballroom in Cairns, can accommodate a range of events.

  • Safe and secure self parking.

  • Award-winning Day Spa; Vie Spa, and Tropical Pools.

Our accommodation(s)

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Room 1

Hotel location

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

GPS:-16.924157, 145.779124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coco's Kitchen + Bar

Nestled within Pullman Cairns International, Coco's Kitchen & Bar embodies a culinary ethos centred on pure, unadulterated flavours paired with an unwavering commitment to authenticity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,642 reviews

TripAdvisor Rating  4.0/5  3,003 reviews

Certificate of excellence 2024

Fawlty Towers

TripAdvisor rating 1.0/5

VickiVN TripAdvisor review

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Dark Side HighTea - A high tea of galactic proportion!

TripAdvisor rating 5.0/5

CurrentlyInCairns TripAdvisor review

Dear Guest, Thank you for sharing your incredible experience at our "Dark Side High Tea"! We’re thrilled to hear how much you enjoyed the themed event, from the creative cocktails to the delicious treats like the Matcha Smoked Duck slider and Dark Side Scones. Your excitement and attention to detail are truly appreciated, and we’re so glad to have added a unique and fun experience to your time in Cairns. Your suggestions for future themes are fantastic—we love hearing ideas from our guests, and they help inspire us to create even more memorable events. Stay tuned for what’s coming next, and we look forward to welcoming you back to Pullman Cairns International! Warm regards, Scott Grant General Manager Pullman Cairns International

A great hotel for poor service

Customer review rating 2.5/5

Puneet Couples - Confirmed reviews ALL

Dear Puneet D., Thank you for taking the time to provide us with your feedback. We regret that your experience did not meet expectations, especially considering the challenges you faced with your daughter's needs. We sincerely apologize for the issues you encountered with the shower chair, phone lines, and the confusion surrounding your Accor Plus membership. This is certainly not the level of service we aim to provide. We trust that our management team did meet with you and assisted in manually crediting the points from the outlets as a gesture of goodwill. Additionally, I hope the courtesy of extension regarding the incidental settlement upon departure, was helpful. We truly value your feedback and are working diligently to ensure a more seamless experience for all of our guests moving forward. We value your feedback and hope to have the opportunity to provide you with a much more seamless and enjoyable experience in the future. Sincerely, Operations Manager Sy Lim

Great stay

Customer review rating 4.5/5

Brad S. Couples - Confirmed reviews ALL

Dear Bradley William S., Thank you for your kind review! We’re so glad to hear that you enjoyed your room, especially the bathroom, and that you had a comfortable stay with clean facilities and outstanding maid service. We also appreciate your feedback about the pool. We are currently working on improvements and hope to offer a refreshed experience on your next visit. We look forward to welcoming you back soon! Sincerely, Operations Manager Sy Lim

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Other web-users rate our hotel

  • 1,082 reviews 9.5/10 Location
  • 2,120 reviews 7.7/10 Room
  • 1,991 reviews 8.5/10 Service
  • 21 reviews 5/10 WiFi
  • 757 reviews 7.8/10 Comfort
  • 689 reviews 7.2/10 Vibe
  • 660 reviews 6.6/10 Cleanliness
  • 546 reviews 7.4/10 Food

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