Pullman Sydney Hyde Park 5 stars

Customer review rating (ALL Rating) 4.1/5 4,126 reviews

Best price
guarantee
Pullman Sydney Hyde Park - Image 1
Pullman Sydney Hyde Park - Image 2
Pullman Sydney Hyde Park - Image 3
Pullman Sydney Hyde Park - Image 4
36 College Street, 2010 Darlinghurst, Australia

Description

Hotel extras

  • Rooftop pool and spa

  • Deluxe level accommodation on high floors

  • Complimentary candy hour on weekends

  • 10 flexible meeting spaces

  • Situated opposite iconic Hyde Park, in the epicentre of the arts, retail, & business precinct

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Pullman Sydney Hyde Park

36 College Street
2010 Darlinghurst
Australia

GPS:-33.876042, 151.212419

Telephone
Fax +61 2 9361 8599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,126 reviews

TripAdvisor Rating  3.9/5  2,963 reviews

Customer review rating 4.5/5

Leanne W. Business - Confirmed reviews ALL

Appreciated the room upgrade to reflect Platinum Accor status and the complimentary canapes late afternoon. Room was very soundproof, even between the bathroom and the rest of the room. Curtains very functional in situation which faced west over the nice park view in 40 degrees heat. Quality hotel. Breakfast fabulous. Pool wonderfully refreshing with good seating to enjoy the fresh air and view on rooftop. only area needing improvement is the room cleaning. there was a large greasy smudge on the mirrored wardrobe door and the coffee table looked had piles of marks and looked like it had not been wiped.

Dear Ms. W., Thank you for your detailed feedback and for choosing to stay with us. We are delighted to hear that you enjoyed the room upgrade, afternoon canapés, soundproofing, stunning park views, and the comfort of our rooftop pool and fabulous breakfast. It is wonderful to know that these elements contributed positively to your stay. We sincerely appreciate your comments regarding room cleanliness and the upkeep of our pool area. Please accept our apologies for the oversight. Your feedback has been shared with our Housekeeping and Recreation teams to ensure closer attention to detail and more frequent clearing of used towels and glassware, particularly during peak periods. Thank you once again for your valuable review and for your loyalty as a Platinum member. We look forward to welcoming you back for an even more seamless experience. Kind regards, Pullman Sydney Hyde Park

Customer review rating 1.0/5

Guilherme V. Business - Confirmed reviews ALL

I have no interest in your display of ideology masqueraded of empathy. Workery will drive your customers away, and that is my case.

Customer review rating 4.5/5

Wendy T. Families - Confirmed reviews ALL

Our recent stay at your hotel was for my husband's birthday. One of our travelling companions mentioned this to the hotel staff when they were checking in. Later that afternoon, a small cheese plater, chocolates and a card were delivered to our room. My husband was very appreciative of this very kind gesture. The room was very comfortable and the staff were all very attentive. Would definitely stay here again.

Dear Ms. T., Thank you very much for staying with us and for taking the time to share your experience. We are delighted to hear that your husband’s birthday celebration was made special during your visit. It is wonderful to know that the cheese platter, chocolates and card were well received, and we are pleased our team could help make the occasion memorable. We are also glad to hear that you found the room comfortable and that our staff provided attentive service throughout your stay. Your kind words are truly appreciated and will be shared with the team. We look forward to welcoming you back again in the future. Best regards, Pullman Sydney Hyde Park

Customer review rating 2.0/5

Richard T. Solo - Confirmed reviews ALL

The bathroom was so old. Mold on the walls. Room service menu so limited.

Dear Mr. T., Thank you for sharing your feedback following your recent stay with us. We are genuinely sorry to hear that your experience did not meet expectations, particularly in relation to the bathroom condition and the limited room service selection. This certainly falls below the level of quality and comfort we aim to deliver. Please know that we have refurbishment works underway as part of our hotel upgrade program. Your comments have also been shared with our Food & Beverage team as we continue reviewing and expanding our room service offering. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back in the future, so we may deliver a much improved experience. Warm regards, Pullman Sydney Hyde Park

Customer review rating 5.0/5

Shannon R. Families - Confirmed reviews ALL

Booked a staycation with my 10 year old son , perfect location, great staff who went out of their way to make our stay fun with a few surprises! Had the best time , swimming , riding bikes and exploring the city, room service and the most comfortable bed! He now wants to make it a yearly tradition! Thanks so much

Dear Mrs. R., Thank you so much for sharing your wonderful feedback with us. We are delighted to hear that your staycation with your son turned into such a memorable experience. It is especially heart-warming to know that our team helped make the stay fun and exciting with a few special surprises — creating moments worth repeating is exactly what we strive for. We’re thrilled that you both enjoyed the location, room comfort, room service, and the time spent exploring, swimming, and biking around the city. Hearing that your son now wants to make this a yearly tradition truly made our day! We look forward to welcoming you both back next year for another unforgettable stay. Warm regards, Pullman Sydney Hyde Park

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,176 reviews 9.5/10 Location
  • 3,031 reviews 6.8/10 Room
  • 2,472 reviews 8/10 Service
  • 74 reviews 5.5/10 WiFi
  • 1,223 reviews 3/10 Amenities
  • 969 reviews 4.1/10 Cleanliness
  • 903 reviews 3.8/10 Vibe
  • 758 reviews 7.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.