Pullman Sydney Hyde Park 5 stars

Customer review rating (ALL Rating) 4.1/5 3,920 reviews

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Description

Hotel extras

  • Rooftop pool and spa

  • Deluxe level accommodation on high floors

  • Complimentary candy hour on weekends

  • 10 flexible meeting spaces

  • Situated opposite iconic Hyde Park, in the epicentre of the arts, retail, & business precinct

Our accommodation(s)

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Hotel location

Pullman Sydney Hyde Park

36 College Street
2010 Darlinghurst
Australia

GPS:-33.876042, 151.212419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,920 reviews

Customer review rating 5.0/5

Lindy S. Friends - Confirmed reviews ALL

Good room, well appointed. Lovely sweet gifts and bottle of wine for my friends birthday. Attentive service. Very professional and attentive front desk staff.

Dear Valued Guest, Thank you for taking the time to share your lovely feedback following your recent stay at Pullman Sydney Hyde Park. We’re delighted to hear that you enjoyed our great location, well-appointed room, and the special birthday touches for your friend. It’s wonderful to know that the sweet gifts and bottle of wine helped make the celebration even more memorable. Your kind words about our professional and attentive front desk team are truly appreciated and will be shared with them. At the same time, we sincerely apologise for the condition of the women’s toilets in the foyer. This is certainly not the standard we aim to maintain. Please be assured that your comments regarding the toilet roll holders have been shared with our Maintenance team for prompt attention. Thank you again for your balanced and constructive feedback. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Pullman Sydney Hyde Park

Customer review rating 5.0/5

Julia M. Couples - Confirmed reviews ALL

The service was excellent and we had a great time

Dear Valued Guest, Thank you for sharing your lovely feedback following your recent stay at Pullman Sydney Hyde Park. We’re delighted to hear that you had a great time and that you found the service to be excellent. It’s especially wonderful to know that you enjoyed your experience at the bar and that our team member made a positive impression. We will be sure to pass along your kind comments to him. Thank you again for your support. We truly appreciate it and look forward to welcoming you back for another enjoyable stay. Kind regards, Pullman Sydney Hyde Park

Customer review rating 3.5/5

Philip L. Couples - Confirmed reviews ALL

Overall the stay was good, disappointing in regards to the room features that are no longer provided, no note paper or pen next to the phone an example.

Dear Mr. L., Thank you for taking the time to share your feedback following your recent stay at Pullman Sydney Hyde Park. We’re pleased to hear that you had a good overall stay with us. Please accept our sincere apologies that a notepad and pen were not available in your room, as these items should have been provided. We understand the importance of these small but practical amenities and regret that this was overlooked. On another note, as part of our environmental and Green Program initiatives, some single-use items are no longer placed in the room by default. However, they are readily available upon request, and our team is always happy to provide them promptly. We also appreciate your comments regarding the limited selection of cold items at breakfast. Your feedback has been shared with our Food & Beverage team for review, as we are continuously looking at ways to improve variety and enhance our guests’ dining experience. Thank you again for your valuable feedback. We truly appreciate your comments and look forward to welcoming you back in the future. Kind regards, Pullman Sydney Hyde Park

Customer review rating 2.5/5

Andrew B. S. Business - Confirmed reviews ALL

Room as basic, breakfast expensive for what it was. I feel that the hotel was well overpriced.

Dear Mr. S., Thank you for taking the time to share your feedback following your recent stay at Pullman Sydney Hyde Park. We’re sorry to learn that you did not feel your stay represented good value for money. We understand how important pricing is when choosing accommodation, and we regret that your experience did not meet your expectations. We also appreciate your comments regarding the room presentation and breakfast offering. Your feedback about the variety and pricing of breakfast has been shared with our Food & Beverage team for review, as we are always looking for ways to enhance both the selection and overall value for our guests. Thank you again for your honest feedback. We truly value your comments and will use them to continue improving our guest experience. Kind regards, Pullman Sydney Hyde Park

Customer review rating 4.0/5

Lorraine G. Business - Confirmed reviews ALL

Travelling for a work so didn't get to spend much time in the room. The room was spacious and allowed for room to relax. A great view of the park and city. The service and staff's willingness to assist was wonderful. The room did have a stuffy smell do it ithat was a little confronting when I first walked in though

Dear Valued Guest, Thank you for sharing your experience following your recent stay at Pullman Sydney Hyde Park. We’re pleased to know that you found the room spacious and comfortable, with beautiful views of the park and city providing a relaxing environment during your work trip. It’s also wonderful to hear that our team’s service and willingness to assist contributed positively to your stay. A special thank you for recognising Nuradha. We are delighted to hear that he was able to assist in aligning your booking expectations with our system details. Your kind acknowledgment will certainly be shared with him. We do apologise for the initial stuffy smell you encountered upon entering the room. This is not the standard we strive to deliver, and we have shared your feedback with our housekeeping and maintenance teams to ensure rooms are thoroughly refreshed prior to guest arrival. We truly appreciate your thoughtful feedback and look forward to welcoming you back again. Kind regards, Pullman Sydney Hyde Park

Other web-users rate our hotel

  • 2,050 reviews 9.5/10 Location
  • 2,845 reviews 6.8/10 Room
  • 2,325 reviews 7.9/10 Service
  • 74 reviews 4.4/10 WiFi
  • 1,211 reviews 3.1/10 Amenities
  • 901 reviews 4.2/10 Cleanliness
  • 874 reviews 3.7/10 Vibe
  • 716 reviews 7.1/10 Breakfast

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