Pullman Sydney Hyde Park 5 stars

Customer review rating (ALL Rating) 4.1/5 3,826 reviews

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Description

Hotel extras

  • Rooftop pool and spa

  • Deluxe level accommodation on high floors

  • Complimentary candy hour on weekends

  • 10 flexible meeting spaces

  • Situated opposite iconic Hyde Park, in the epicentre of the arts, retail, & business precinct

Our accommodation(s)

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Hotel location

Pullman Sydney Hyde Park

36 College Street
2010 Darlinghurst
Australia

GPS:-33.876042, 151.212419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  3,826 reviews

Customer review rating 4.5/5

John A. W. Couples - Confirmed reviews ALL

Had a extremely enjoyable stay, The Reception staff were very helpful especially the attractive female of Indian decent as I had to move rooms twice as I was unable to book a twin room for the 9 days stay. Paul from the Cafe always looks after us well and all the breakfast staff Windows were exceptional. The only downer I was overcharge on my account for $420 as a Accor platinum member I am entitle to complimentary breakfast but was charged 7 times on my account. Mistakes happen, I spoke to Duty Manager Valentin Cardini who apologized and said i would get a refund within 7days. The gym needs updating.

Dear Mr. W., Thank you for taking the time to share your feedback following your recent stay at Pullman Sydney Hyde Park. We are delighted to hear that you had an enjoyable stay and that our team made such a positive impression. Your kind comments about our reception team, Paul, and the breakfast staff at Windows will certainly be shared with them. At the same time, we sincerely apologise for the inconvenience caused with the room allocation and the billing error regarding your complimentary breakfast as an Accor Platinum member. We appreciate your understanding and are pleased that our Duty Manager was able to assist and arrange the refund. Please rest assured this is being followed up to ensure it is processed accordingly. We also appreciate your feedback regarding the gym facilities, and this has been noted as we continue to review improvements. Thank you again for your valuable feedback. We look forward to welcoming you back again soon. Warm regards, Pullman Sydney Hyde Park

Customer review rating 4.0/5

Joylene P. Families - Confirmed reviews ALL

Lovelly outlook on hyde park. Very conveinient to transport and shops nearby

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Pullman Sydney Hyde Park. We are pleased to hear that you enjoyed our central location, the lovely outlook over Hyde Park, and the convenience of nearby transport and shops. At the same time, we sincerely apologise that the cleanliness behind the bed did not meet expectations. This is certainly not the standard we aim to provide, and your feedback has been shared with our Housekeeping team for immediate review and improvement. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back again for a more seamless experience. Warm regards, Pullman Sydney Hyde Park

Customer review rating 5.0/5

Leanne F. Friends - Confirmed reviews ALL

Welcoming, friendly staff, great location close to transport, comfortable rooms

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Pullman Sydney Hyde Park. We are delighted to hear that you enjoyed our great location, comfortable rooms, and the warm, friendly service provided by our team. Your kind comments are truly appreciated and will be shared with our staff. Thank you again for your support. We look forward to welcoming you back again soon. Warm regards, Pullman Sydney Hyde Park

Customer review rating 4.5/5

Walter (. G. P. Solo - Confirmed reviews ALL

Though I encountered a few problems in the first 24 hours of a 7-day stay, they were handled expeditiously and to my complete satisfaction by the management. I went on to enjoy a perfect stay at the Hyde Park Pullman, Sydney.

Dear Mr. P., Thank you for taking the time to share such detailed and thoughtful feedback following your recent stay at Pullman Sydney Hyde Park. We are delighted to hear that, despite the initial concerns, our team was able to resolve the issues promptly and to your complete satisfaction, allowing you to enjoy the remainder of your stay. It is wonderful to know that you found your room comfortable and maintained to a high standard throughout your visit. Your kind words about our team mean a great deal to us. We will be especially pleased to share your recognition with Shane Lawrence and Adrian Lee, who will be delighted to know they made such a positive impact on your experience. Thank you again for your support. We look forward to welcoming you back again soon for another enjoyable stay. Warm regards, Pullman Sydney Hyde Park

Customer review rating 5.0/5

Maricar C. Families - Confirmed reviews ALL

Friendly front desk ladies.

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Pullman Sydney Hyde Park. We are delighted to hear that you found your stay comfortable and clean, and that our front desk team made a positive impression with their friendly service. Your kind comments are truly appreciated and will be shared with the team. Thank you again for choosing to stay with us. We look forward to welcoming you back again soon. Warm regards, Pullman Sydney Hyde Park

Other web-users rate our hotel

  • 1,965 reviews 9.5/10 Location
  • 2,777 reviews 6.8/10 Room
  • 2,282 reviews 7.9/10 Service
  • 70 reviews 6.5/10 WiFi
  • 1,180 reviews 3.1/10 Amenities
  • 885 reviews 4.2/10 Cleanliness
  • 851 reviews 3.8/10 Vibe
  • 695 reviews 7.3/10 Breakfast

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