Novotel Ambassador Suwon 4 stars

Customer review rating (ALL Rating) 4.6/5 878 reviews

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Description

Hotel extras

  • Best location with direct access to Suwon KTX train & subway stations

  • A-la-minute cooking at The Square restaurant

  • Sauna and massage facilities (at extra cost)

  • Contemporary rooms and suites with WIFI

  • 20 minutes to Suwon Hwaseong Fortress (UNESCO)

Our accommodation(s)

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Hotel location

Novotel Ambassador Suwon

902 Dukyoungdaero, Paldal Gu
16622 SUWON
South Korea

GPS:37.268556, 126.999248

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SQUARE

Enjoy a true experience 24h on 24. Enjoy meals freshly prepared in front of you, a large selection of Asian and international specialities made a-la-minute. Modern dishes featuring European and Asian influences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  878 reviews

TripAdvisor Rating  4.5/5  415 reviews

Very good stay with Herina Kim and Lia Kim

Customer review rating 5.0/5

Youngseob H. Solo - Confirmed reviews ALL

Very good stay with Herina Kim and Lia Kim Really great help and very comfort stay for all support.

Dear Mr Youngseob, We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Aidan Park General Manager

Good location and service

Customer review rating 4.0/5

T. Business - Confirmed reviews ALL

Novotel is always my 1st choice during business trip. This hotel is located and connected to the train station Suwon, very convenient for traveling. I liked the gym open 24hrs that doesn’t constrain my workout. It comes with sauna but seems no water bath attached.

Dear Tsuruta T., We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Aidan Park General Manager

Fantastic Visit!

Customer review rating 4.0/5

Nate B. Business - Confirmed reviews ALL

The accommodations for this visit are great. The rooms are nice, kept clean, and have nice features. The breakfasts are also fantastic, and the staff is nice and very helpful. Having access to AK Plaza and Suwon Station right from the hotel was also great. The only complaint I have is that stains were not removed from clothing I put in for laundry service.

Dear Mr.Nathaniel, We very much appreciate your comments regarding your stay at Novotel Ambassador Suwon. I will share your comments with our team and will check again about Stains for laundry. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aidan Park General Manager

Good stay

Customer review rating 4.0/5

Magg I. Business - Confirmed reviews ALL

The rooms were good but there is need to employ more workers to clean them up.

Dear Ms.Harriet, Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies. I will share your comments with our team and I will check room cleaning with Housekeeping. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aidan Park General Manager

well located, easy to access to the airport transfortation

Customer review rating 4.0/5

Jiwon C. Families - Confirmed reviews ALL

I feel like the scent of smoking in the room.

Dear Ms.Jiwon, We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. First of all, I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the room condition. we understand your feeling and uncomfortable. We will try to improve guest service for comfortable staying. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin C. General Manager

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Other web-users rate our hotel

  • 382 reviews 9.5/10 Location
  • 345 reviews 8.2/10 Room
  • 316 reviews 8.5/10 Service
  • 165 reviews 9.2/10 Cleanliness
  • 163 reviews 9.1/10 Breakfast
  • 77 reviews 8.9/10 Vibe
  • 58 reviews 6/10 Value
  • 13 reviews 1.5/10 Pool

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