Novotel Ambassador Suwon 4 stars

Customer review rating (ALL Rating) 4.5/5 1,052 reviews

Hotel extras

  • Best location with direct access to Suwon KTX train & subway stations

  • A-la-minute cooking at The Square restaurant

  • Sauna and massage facilities (at extra cost)

  • Contemporary rooms and suites with WIFI

  • 20 minutes to Suwon Hwaseong Fortress (UNESCO)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Looking to book a hotel room for your business or leisure trip? Select from our luxury rooms boasting tranquil ambience impeccably designed in for optimal ultility and comfort in mind. Indulge in luxury in our Premier lounge or Deluxe Garden View for a private outdoor closed-balcony, with peaceful views of the Korean style garden and Suwon city view. Book a room today.

Hotel location

Novotel Ambassador Suwon

902 Dukyoungdaero, Paldal Gu
16622 SUWON
South Korea

GPS:37.268556, 126.999248

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE SQUARE

Enjoy a true experience 24h on 24. Enjoy meals freshly prepared in front of you, a large selection of Asian and international specialities made a-la-minute. Modern dishes featuring European and Asian influences.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,052 reviews

TripAdvisor Rating  4.5/5  408 reviews

Certificate of excellence 2022

Good Stay

Customer review rating 4.0/5

Hn Couples - Confirmed reviews ALL

The cleanliness and sanitation of my room was good. The overall stay feels peaceful and comfortable. Staff was helpful if you need assistance. Special thanks to Tom, he is enthusiastic and helpful.

Dear Mr. Shao Lai N., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment especially front desk Mr. Tom. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin Choi General Manager

Well located and really well managed.

Customer review rating 4.5/5

Abhinav P. Business - Confirmed reviews ALL

Very courteous staff. I had a great stay. Thank you so much for your hospitality.

Dear Abhinav P., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin Choi General Manager

Great place to stay!

Customer review rating 5.0/5

Ethan M. T. Business - Confirmed reviews ALL

I recently had the pleasure of staying at a hotel where I encountered an exceptional staff member named Tom. From the moment I arrived, John greeted me with a warm smile and made me feel welcomed. Throughout my stay, Tom went above and beyond to ensure that I was comfortable and had everything I needed. He was always available to answer any questions I had and provided excellent recommendations for local restaurants and attractions. What stood out the most about Tom was his attention to detail. He took the time to remember my name and preferences, making me feel like a valued guest. He went through the trouble to make sure I had an upgraded room based on my member status that I was unaware of. Overall, I was extremely impressed with Tom's level of customer service and professionalism. He is a true asset to the hotel and I would highly recommend this establishment to anyone visiting the area. Thank you, John, for making my stay such a memorable one!

Dear Ethan Christopher Moore T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin Choi General Manager

Well located, nice room and amenities.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The only thing I really didn't like about the room is that the AC wouldn't cool the room regardless of what temperature I set.

Dear Ian G., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. First of all, I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the air-conditioner. we understand your feeling and uncomfortable. We will try to improve guest service for comfortable staying. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager

Convenient location, great breakfast buffet, and military liaison

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Excellent service with a smile

Dear Andrew M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin Choi General Manager

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Other web-users rate our hotel

  • 304 reviews 9.5/10 Location
  • 302 reviews 8/10 Room
  • 254 reviews 9/10 Service
  • 150 reviews 9.4/10 Cleanliness
  • 150 reviews 8.6/10 Breakfast
  • 108 reviews 8.2/10 Food
  • 62 reviews 8.2/10 Vibe
  • 45 reviews 8.2/10 Amenities

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