Novotel Ambassador Suwon 4 stars

Customer review rating (ALL Rating) 4.6/5 519 reviews

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902 Dukyoungdaero, Paldal Gu, 16622 SUWON, South Korea

Description

Hotel extras

  • Best location with direct access to Suwon KTX train & subway stations

  • A-la-minute cooking at The Square restaurant

  • Sauna and massage facilities (at extra cost)

  • Contemporary rooms and suites with WIFI

  • 20 minutes to Suwon Hwaseong Fortress (UNESCO)

Our accommodation(s)

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Hotel location

Novotel Ambassador Suwon

902 Dukyoungdaero, Paldal Gu
16622 SUWON
South Korea

GPS:37.268556, 126.999248

Telephone
Fax +82 31-547-6601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SQUARE

Enjoy a true experience 24h on 24. Enjoy meals freshly prepared in front of you, a large selection of Asian and international specialities made a-la-minute. Modern dishes featuring European and Asian influences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  519 reviews

TripAdvisor Rating  4.3/5  422 reviews

Not bad

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Services were good last year than this year

Dear Prashanthi B., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Aidan Park General Manager

Easy access to 7-11, mall and food stores via 2nd level

Customer review rating 4.0/5

Margarett M. A. S. Y. Families - Confirmed reviews ALL

Major hiccup: When I saw the notice of Credit Card company stating my transaction with AK Plaza - I did nit recognize it as a proper transaction. I was a recent victim of phishing /fraudulent transaction, so I got paranoid. I read through all your declared picies on billing - but name if AK Plaza did nit appear at all. This should have been communicated when you were asking for the card info for payment. Only when I had / made to call your Reservations did I find out about your “business name” as AK Plaza. I moved the coffee machine to the left side for the water thermos was more important for us. Difficult to teach and plug-unplug in the socket. Good thing I brought our own supply of cotton balls and swab. Generous though for toilet paper and facial tissue supply. My husband found the bathtub slippery and not wide enough. He had to stand sideways while showering. We suggest you get rid of the tub. Suggest do not put throw pillows on the carpet. Not hygienic . The USB Outlet by the desk lamp not functioning well - did nit get assistance. Just used the one by the side table. Front Desk stuff helpful and easy to talk to - can speak good English.

Dear Ms. Margarett, We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. First of all, We would like to thank you for the time you have taken to share your comments and for staying with us. We hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the room and others. we understand your feeling and uncomfortable. We will try to improve guest service for comfortable staying. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aidan Park General Manager

Well located and convenient.

Customer review rating 4.5/5

J. K. Business - Confirmed reviews ALL

This hotel upgraded my room even it was Saturday.

기복님께, 노보텔 앰배서더 수원을 이용해 주셔서 진심으로 감사드립니다. 노보텔 수원은 노보텔만의 유러피언 서비스를 전하기 위해 최선을 다하고 있습니다. KTX 수원역과 AK 타운의 쇼핑을 호텔과 함께 연계되어 실내에서 즐길 수 있습니다. 항상 최고의 경험을 드리기 위해 노력하겠습니다. 고객님께서 남겨 주신 말씀은 호텔 직원 모두가 공유하여 호텔 서비스 향상에 도움이 되도록 노력하겠습니다. 다음에 투숙하신다면 더욱 발전된 모습으로 찾아 뵐 것을 약속 드립니다. 다시 한번 노보텔 앰배서더 수원을 이용해 주셔서 감사드립니다. 총지배인 박재형 배상

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is well located, close metro, train, airport bus. The rooms are well equiped and confortable.

Dear Elena V., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Aidan Park General Manager

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

This is a nice place to stay whenever I need to travel to Suwon. Whole arrangements are just suitable to a business traveler.

Dear Chunchun, We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Aidan Park General Manager

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Other web-users rate our hotel

  • 431 reviews 9.8/10 Location
  • 339 reviews 8.2/10 Room
  • 313 reviews 8.6/10 Service
  • 167 reviews 9.2/10 Cleanliness
  • 131 reviews 9.1/10 Breakfast
  • 67 reviews 8.5/10 Vibe
  • 66 reviews 8.7/10 Amenities
  • 50 reviews 5.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.