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Novotel Ambassador Suwon Hotel 4 stars

Customer review rating 4.4/5 7,996 reviews

ALLSAFE approved hotel

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Novotel Ambassador Suwon
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+ 22 Services

Hotel extras

  • Best location with direct access to Suwon KTX train & subway stations

  • A-la-minute cooking at The Square restaurant

  • Sauna and massage facilities (at extra cost)

  • Contemporary rooms and suites with WIFI

  • 20 minutes to Hwaseong Fortress (UNESCO)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna Paying
Business services
  • 3 Meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre

Hotel location

Novotel Ambassador Suwon

902 Dukyoungdaero
Paldal Gu
16622 suwon
korea, republic of

Tel: +82315476600

Fax: (+82)31/5476601

Check-in from 15h00

Check out up to 12h00

  • AIRPORT LIMOUSINE NO 4100 :  4100 SUWON STATION

  • Suwon Station Line1&Suin : 

  • By plane

    Incheon At 70km / 43 miles - Shuttle paying

  • By plane

    SUWON At 1km / 0.62 miles - Shuttle paying

  • By train

    SUWON STATION At 0.1km / 0.06 miles

GPS :37.268556, 126.999248

Our accommodation(s)

Superior 1 King Bed

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior 2 Single Beds

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Business Room with 1 kingsize bed, High floor

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Garden View 1 king bed

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe 1 King Bed

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive King Bed Room

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite with 1 king size bed

Accessible room
  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite King Bed Room

  • Max. number of persons: 4
  • Area: From 60 / 646 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Enjoy a true experience 24h on 24. You are served freshly prepared meals in front of you, large choice of Asian and international specialities, a-la-minute cooking... Stylish materials make you feel European and Asian influences.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -
Lunch

LOBBY BAR

Our Lobby bar serves a wide range of cocktails and light snacks. The perfect place to chill out with friends or have informal business meetings.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 700

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Novotel Ambassador Suwon

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,996 reviews

tripadvisor

TripAdvisor Rating 4.5/5

396 reviews

Well Located

Customer review rating 5.0/5

Jose G. Business - 21/05/2021 Confirmed reviews ALL

I felt very comfortable and the personnel were very grateful and efficient!

Dear Jose Luis G., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Kevin Choi

Best hotel in Suwon

Customer review rating 5.0/5

Andrea F. Business - 06/05/2021 Confirmed reviews ALL

Excellent service, excellent food, excellent staff

Dear Andrea F., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager

Comfort

Customer review rating 4.5/5

Taejung P. Business - 25/04/2021 Confirmed reviews ALL

Comfortable shopping and cheep price

태정 고객님께, 노보텔 앰배서더 수원을 이용해 주셔서 진심으로 감사드립니다. 노보텔 수원은 노보텔만의 유러피언 서비스를 전하기 위해 최선을 다하고 있습니다. KTX 수원역과 AK 타운의 쇼핑을 호텔과 함께 연계되어 실내에서 즐길 수 있습니다. 항상 최고의 경험을 드리기 위해 노력하겠습니다. 고객님께서 남겨 주신 말씀은 호텔 직원 모두가 공유하여 호텔 서비스 향상에 도움이 되도록 노력하겠습니다. 다음에 투숙하신다면 기본 정석적인 호텔이 아닌 더욱 발전된 모습으로 찾아뵙 것을 약속드립니다. 다시 한번 노보텔 앰배서더 수원을 이용해 주셔서 감사드립니다. 총지배인 최혁진 배상

Well located. Service is great

Customer review rating 5.0/5

Philip C. Business - 04/04/2021 Confirmed reviews ALL

Accommodative all aspect due to covid difficult..

Dear Mr. c. Philipfook Choy, We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin Choi General Manager

Ultimately happy

Customer review rating 5.0/5

Mr C. K. N. Business - 19/03/2021 Confirmed reviews ALL

See above.

Dear Mr.C.J. K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin Choi General Manager

So so

Customer review rating 3.0/5

Yuri L. Families - 06/03/2021 Confirmed reviews ALL

No tub, no more capture coffee without payment, just satisfied a breakfast in half price

유리 고객님께, 노보텔 앰배서더 수원을 이용해 주셔서 진심으로 감사드립니다. 고객님께서 남겨 주신 말씀은 호텔 직원 모두가 공유하여 호텔 서비스 향상에 도움이 되도록 노력하겠습니다. 반면, 호텔에서 불편을 드린 점 너무 아쉽고 죄송한 마음입니다. 고객에게 제공되는 모든 서비스 부분 더욱 세심하게 확인하여 불편함이 없도록 노력하겠습니다. 다음에 투숙하신다면 더욱 발전된 모습으로 찾아뵐 것을 약속드립니다. 총지배인 최혁진 배상

Great location. Great stay

Customer review rating 5.0/5

Anonymous Solo - 16/02/2021 Confirmed reviews ALL

Great experience. The room was very clean and comfortable. The staff at the front desk were extremely friendly and courteous. Very Helpful. I really enjoyed the lunch buffet as well.

Dear Karon P., We would like to express our sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin Choi General Manager

Very pleasant, always happy to be able to be a guest at Novotel ambassador, Suwon.

Customer review rating 4.5/5

Chris. Business - 03/02/2021 Confirmed reviews ALL

See above please.

Dear Christiaan Joseph K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager

Wonderful experience with Novotel.

Customer review rating 5.0/5

Sanghyo S. Couples - 29/01/2021 Confirmed reviews ALL

rounge is especially clean and quite for rest and room also clean, quite to rest

상효 고객님께, 노보텔 앰배서더 수원을 이용해 주셔서 진심으로 감사드립니다. 노보텔 수원은 노보텔만의 유러피언 서비스를 전하기 위해 최선을 다하고 있습니다. KTX 수원역과 AK 타운의 쇼핑을 호텔과 함께 연계되어 실내에서 즐길 수 있습니다. 항상 최고의 경험을 드리기 위해 노력하겠습니다. 고객님께서 남겨 주신 말씀은 호텔 직원 모두가 공유하여 호텔 서비스 향상에 도움이 되도록 노력하겠습니다. 특히 라운지와 객실 청결에 대한 말씀은 정말 기쁘고 감사한 마음입니다. 다음에 투숙하신다면 더욱 발전된 모습으로 찾아뵙 것을 약속드립니다. 다시 한번 노보텔 앰배서더 수원을 이용해 주셔서 감사드립니다. 총지배인 최혁진 배상

Friendly manager, friendly personnel, very good room, very good food.

Customer review rating 5.0/5

Chris K. P. Business - 18/10/2020 Confirmed reviews ALL

As above.

Dear Chris Kleine P., We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin Choi General Manager

Very nice hotel

Customer review rating 5.0/5

Michael Couples - 22/09/2020 Confirmed reviews ALL

Very nice hotel with quality service. Hope to visit one day when covid restrictions end.

Dear Michael B., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin Choi General Manager

Slept very well

Customer review rating 4.0/5

Jamie J. Couples - 20/08/2020 Confirmed reviews ALL

exterior made me to expect a better interior the room smelled moldy and dry but surprisingly the room was not dry at all it was actually very humid which i had to turn the air conditioner on during the whole time staying at the hotel well, except for that, else were all good i think its time for them to get a renovation

Dear Daeun J., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. First of all, I would like to thank you for the time you have taken to share your comments and for staying with us. I hope you enjoyed your time in our hotel. By the way it is regretful to hear you felt inconvenient regarding the room condition. we understand your feeling and uncomfortable. We will try to improve guest service for comfortable staying. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager

Nice property

Customer review rating 4.0/5

Anonymous Business - 18/07/2020 Confirmed reviews ALL

Just a quick overnight stay while in town for business.

Dear Don G., We would like to express my sincere appreciation of sharing your valuable comments. By the way it is regretful to hear you felt inconvenient regarding the room and others. we understand your feeling and uncomfortable. We will try to improve guest service for comfortable staying. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager

Quiet

Customer review rating 5.0/5

Philip C. Business - 09/03/2020 Confirmed reviews ALL

Fair

Dear Mr. Philipfook Choy c., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager Novotel Ambassador Suwon

Great Stay

Customer review rating 5.0/5

Peter Business - 05/03/2020 Confirmed reviews ALL

I loved the breakfast and the gym. My room was always left very clean and I loved walking in to a well made bed after a long day of work. The hotel staff was great and very helpful. Overall a great great stay. No complaints.

Dear Mr. Peter L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager Novotel Ambassador Suwon

Good stay

Customer review rating 4.0/5

Neil P. Business - 02/03/2020 Confirmed reviews ALL

Good hotel, nice breakfast, good gym, helpful staff who speak good English.

Dear Mr. Neil P., We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Choi General Manager Novotel Ambassador Suwon

Stayed there a few times, nice hotel as usual. But was caught by surprise during check in.

Customer review rating 3.5/5

Yongfeng Business - 28/02/2020 Confirmed reviews ALL

I like the hotel and service, and always recommend this hotel to my colleagues. But was caught by surprise during check in this time that my booking was not corporate, no lounge access and breakfast. I was unable to resolve it immediately and was informed to call the agent. Maybe my booking was wrong but after a long trip, having to use a overseas phone access to call agent myself and not sure if agent is working on Sunday since I'm booking based on a business trip, I just checked in and moved on. It is not a big deal, small issue. I enjoy this hotel's location and service. But this was something that I was not expecting as usually I did not face this. Regards, Yongfeng

Dear Mr. Yongfeng F., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Suwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kevin Choi General Manager Novotel Ambassador Suwon

Pleasant stay

TripAdvisor rating 4.0/5

kenyhd Business - 16/12/2019 TripAdvisor review

Excellent rooms and service. Location is probably the best in Suwon as its close to malls, restaurants and amenities. However, missed the welcome fruits and macaroons that I usually recived on pass occasions.

Dear Mr. Ken YH D We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Kevin Choi General Manager Novotel Ambassador Suwon

Excellent new hotel in Suwon

TripAdvisor rating 5.0/5

PierreB1689 Friends getaway - 30/07/2019 TripAdvisor review

I had a very good stay at the Novotel Ambassador Suwon; it is a great new hotel centrally located. As a platinum member, I was also upgraded. I had booked two rooms I was upgraded for both rooms. Thank you.

Dear Mr. PierreB1689, We very much appreciate your comments regarding your stay at the Novotel Ambassador Suwon. We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Chong, Kim General Manager Novotel Ambassador Suwon

Friendly and efficient staffs makes happy to stay there

TripAdvisor rating 5.0/5

Ed4908 Family - 02/05/2019 TripAdvisor review

We feel that reservation and reception staffs are so professional and willing to help customers in many ways. Rooms are clean and nice. We all very much enjoyed and definitely will come back to stay there!

Dear Mr. Ed4908, We would like to express my sincere appreciation of sharing your valuable comments. It is very heartwarming to learn that your stay was good. We immediately shared with our team about your compliment. Your comments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Thank you again for your sincere review and we look forward to greeting you back again in the near future. Sincerely, Jong-Gon Kim General Manager Novotel Ambassador Suwon

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