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ibis Ambassador Suwon Hotel 4 stars

Customer review rating 4.2/5 2,358 reviews

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ibis Ambassador Suwon
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+ 17 Services

Hotel extras

  • Central location. Close to city's major business & cultural hubs.

  • Public bus and airport shuttle bus stop right in front of hotel.

  • International buffet restaurant with private meeting rooms, Indian and vegan menu options.

  • Convenient facilities. Hot bath and fitness center, duty free shop and business corner.

  • Free WIFI service in all public facilities and guest rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • INCHEON INTL APTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shoppingPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

ibis Ambassador Suwon

132
Kwonkwang-ro
Paldal-gu
16491 suwon
korea, republic of

Tel: +82312305000

Fax: (+82)31/2305007

Check-in from 14h00

Check out up to 12h00

  • AIRPORT LIMOUSINE BUS :  IBIS SUWON

  • LIMOUSINE BUS :  IBIS HOTEL

  • SUWON CITY HALL STATION :  Bundang SUWON City Hall ST

  • By plane

    GIMPO ITNL APT At 55km / 34 miles

  • By plane

    INCHEON INTL APT At 72km / 44.74 miles - Shuttle paying

  • By train

    SUWON CITY STATION At 7km / 4.35 miles

GPS :37.259094, 127.031286

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 19 m² / 205 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 1 Double Bed.Non contractual photo

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 Single bedsNon contractual photo

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

Le Jardin

Type of cuisine: International

Le Jarding is located on the hotel's 2nd floor and is one of the most acclaimed buffet restaurant in Suwon. Decorated with a modernistic interior, the 450-seat buffet restaurant offers a broad range of cuisines recommended by the best chefs in Korea.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 650 m²

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
ibis Ambassador Suwon

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,358 reviews

tripadvisor

TripAdvisor Rating 4.0/5

327 reviews

Decent stay

Customer review rating 2.5/5

Matthew Couples - 18/02/2020 Confirmed reviews ALL

The room was a good size and the staff was courteous. The only problem was the tv was outdated and too small.

Dear. Matthew Thank you for taking the time to tell us about your experience at the ibis Ambassador Suwon. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a better experience for every customer; therefore your feedback is very important to us. We have plan for renovation soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Jeong Front Office Manager

Location is the key.

Customer review rating 5.0/5

Ks M. Business - 02/02/2020 Confirmed reviews ALL

No surprises with service.

Dear Subramanya Mayyakolake, We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive ealuation. I will share your comments with our team. We are trying to offer best service always but this time we couldn't meet your expectation. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Jeong Front office manager.

Great Service

Customer review rating 5.0/5

Victoria L. S. Solo - 30/01/2020 Confirmed reviews ALL

Customer service is outstanding here, and the staff always make me feel extremely comfortable each time I stay here. The food in the breakfast and dinner buffets are fantastic, and I would recommend them to anyone who wants to try them. They are worth the money! Thanks for always making me feel happy when I stay here.

Dear Victoria Lorraine S., We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you for your loyalty Janet, Ibis Ambassador Suwon Marketing team

good location, walking distance to restaurant and shopping.

Customer review rating 3.5/5

Song X. Business - 25/01/2020 Confirmed reviews ALL

It is my choice of stay for my yearly business trip to Korea. Good location, room are average, but sufficient. Good food in breakfast.

Dear Song X., We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janet, Ibis Ambassador Suwon Marketing team

Well located

Customer review rating 3.0/5

Lukasz Business - 20/01/2020 Confirmed reviews ALL

The air was extremaly dry. I needed to use a lot of cosmetics in order to keep my skin in acceptable condition. Room quality was satisfying, however nothing excellent. Cleaning service was excellent. Bathroom quality was acceptable, but could be improved (shower doors were poorly placed, very neer to toilet). Also floor could be made of tiles instead of this thing that is right now :) For business travel it was fine, but for family stay and 4-star hotel I'm expecting more.

Dear Lukasz D., We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you for your loyalty Janet, Ibis Ambassador Suwon Marketing team

Fantastic vacation spot

Customer review rating 5.0/5

Victoria L. S. Solo - 04/01/2020 Confirmed reviews ALL

The staff is always friendly and helpful, and they gave me an upgraded room on Christmas day. This was very unexpected but wonderful at the same time. The room. a junior suite, was the best room I've ever stayed in while in Korea. I recommend it to everyone.

Dear Victoria Lorraine S., We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We hope you always be happy and peaceful a full year. Sincerely, Janet, Ibis Ambassador Suwon Marketing team

good

Customer review rating 4.0/5

Min-chin, H. Business - 02/01/2020 Confirmed reviews ALL

Room is clean. I have registered an account (Min-Chin H.), I remember the receptionist told me that system will automatically give me a reward point after check out, but I still have no point. could you please help to check this.

Dear Min Chin H., We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you for your loyalty Janet, Ibis Ambassador Suwon Marketing team

Just cheap, that's all

TripAdvisor rating 3.0/5

juncheoll Couples - 01/01/2020 TripAdvisor review

Very old hotel, generally room is very dark. Bathroom is quite small and drainage is not so smooth. The only good thing is reasonable price and free parking. Bed is good, but TV is very small. Generally good for the tourist who has limited budget

Confortable staying experience

Customer review rating 4.5/5

Kevin W. Business - 30/12/2019 Confirmed reviews ALL

Stayed for several times. Always very nice experience. Breakfast very tasty. Bed is so comfortable. Price also very competitive.

Dear Jun Jun W., We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you for your loyalty Janet, Ibis Ambassador Suwon Marketing team

good hospitality

Customer review rating 4.0/5

Anonymous Business - 08/12/2019 Confirmed reviews ALL

Good hospitality of the staff. Good variety at the breakfast buffet. Comfortable stay but a little bit noisy by young guests in the hallways.

Dear Yoko S., We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team and I apologize for the noise problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janet, Ibis Ambassador Suwon Marketing team

Superb experience.

Customer review rating 5.0/5

Philbert Business - 01/12/2019 Confirmed reviews ALL

The room is spacious and always clean. Food is excellent, and the service is great. Staff are very kind, always smiling, and very helpful. I hope to be back soon. Keep up the good work!

Dear Esquivel John Micah Manansala Philbert, We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you for your loyalty Janet, Ibis Ambassador Suwon Marketing team

Normal

Customer review rating 3.0/5

Patricia L. L. Families - 01/12/2019 Confirmed reviews ALL

I think needs renovation, the carpet was old and the ceiling was stained. The attention was good but needs improve english. The toiletries were so basic, only shampoo and soap, no cap shower.

Dear Patricia Lay L., Thank you for taking the time to tell us about your experience at the ibis Ambassador Suwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The carpet and ceiling section will be forwarded to the department in charge. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Janet, Ibis Ambassador Suwon Marketing team

Business trip

Customer review rating 3.5/5

Bhaskar Business - 18/11/2019 Confirmed reviews ALL

Stayed here for 4 nights on business trip. Vegetarian food options could have been better. While non-vegetarian options were plentiful, there were hardly any options for veg.

Dear Bala Bhaskar Veerannagari, We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. I will share your comments with our team and we will try to improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Jeong Front office manager

Recommending this hotel sincerely.

TripAdvisor rating 5.0/5

Chang Y Family - 12/11/2019 TripAdvisor review

I enjoyed beautiful Suwon and Hwasung Festival staying at this lovely hotel. The room is a little bit small but comfortable. The breakfast is excellent. The staff is kind and helpful. Thanks for Ibis staffs for your hospitality and thoughtful and helpful manner.

GOOD ENVIRONMENT AND FOOD IS NICE

Customer review rating 4.5/5

M. S. Business - 05/11/2019 Confirmed reviews ALL

THE HOTEL LOCATION IS GOOD. NEAR TO SUBWAY AND SORROUNDING WITH SHOP AND MALL. RECEPTION STAFF CAN SPEAK ENGLISH VERY FLUENT.

Dear S. Bin M. Mohamad, We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Jeong Front office manager

Overpriced, outdated and inconvenient rooms.

Customer review rating 3.0/5

Patrick Business - 02/11/2019 Confirmed reviews ALL

I stayed at the Ibis Suwon for 2 nights.

Dear Patrick W., Thank you for taking the time to tell us about your experience at the ibis Ambassador Suwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thank you for your loyalty Janet, Ibis Ambassador Suwon Marketing team

Good location for business stay

Customer review rating 4.0/5

Pp Business - 28/10/2019 Confirmed reviews ALL

Very good location of hotel allows to get fast into business area (mostly Samsung Digital City), fun area (lot of bars, etc) and shops. Hotel silent with quite good breakfast. However if you are "tea" amateur note that they have only Lipton.

Dear Piotr P., We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janet, Ibis Ambassador Suwon Marketing team

hotel outdated

Customer review rating 1.5/5

Victor Business - 18/10/2019 Confirmed reviews ALL

the hotel interior is old, and not up to date. Initially I was placed on the inside of the hotel. So no window with view outside, worse than a prison. I was able to get a room on the outside. That room was much better. However the look and feel is not up-to-date anymore. Relative small room with outdated feeling

great location

Customer review rating 4.0/5

Rudy B. D. Business - 13/10/2019 Confirmed reviews ALL

the location is great, the food quality is okay and the service is also okay

Dear Rudy Budi D., We very much appreciate your comments regarding your stay at the ibis Ambassador Suwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you for your loyalty Janet, Ibis Ambassador Suwon Marketing team

Uncomfortable pillows, hard to sleep

Customer review rating 3.0/5

Anonymous Business - 12/10/2019 Confirmed reviews ALL

I have stayed many times at Ibis Ambasador Suwon. I am from Australia so I find the rooms rathe small and cramped. View inside rather oppressive, buit at leat there is light Pillows are uncomfortable so I always have difficukty sleeping. I have asked for other pillows, but apparently there is only one type. For that reason if it were my choice I would choose another hotel Staff polite and helpful

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