ibis Ambassador Suwon 3.5 stars

Customer review rating (ALL Rating) 4.4/5 1,278 reviews

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Description

Hotel extras

  • Fully renovated in 2021.

  • Central location. Close to city's major business & cultural hubs.

  • International buffet restaurant with private meeting rooms, Indian and vegan menu options.

  • Free WIFI, hot bath and fitness center, duty free shop and business corner available.

  • 2 minutes away from public bus and airport shuttle bus stop .

Our accommodation(s)

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Room 1

Hotel location

ibis Ambassador Suwon

132, Kwonkwang-ro, Paldal-gu
16491 SUWON
South Korea

GPS:37.259094, 127.031286

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Le Jardin

Non contractual photo

Le Jarding is located on the hotel's 2nd floor and is one of the most acclaimed buffet restaurant in Suwon. Decorated with a modernistic interior, the 450-seat buffet restaurant offers a broad range of cuisines recommended by the best chefs in Korea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,278 reviews

Customer review rating 0.5/5

Hyun-min J. Business - Confirmed reviews ALL

Dear Hyun-Min J., Greetings from the Front Office Team at ibis Ambassador Suwon. Thank you for taking the time to share your valuable feedback. First and foremost, we sincerely apologize for the discomfort and disappointment you experienced during the check-in process, especially after traveling in such hot weather. We are particularly sorry that the staff member’s facial expression and manner of communication made you feel that you were not treated with the respect and consideration you deserved. While early check-in may incur an additional fee depending on the day’s room availability and operational circumstances, we fully understand that the charge and the way it was communicated may have felt unreasonable and burdensome. We will take your feedback seriously and review both our early check-in fee communication and staff service to ensure that such information is delivered in a more courteous and thoughtful manner. Thank you again for your honest feedback. We will continue to make every effort to improve our service and provide a more comfortable and positive experience for our guests. Sincerely, Front Office Team ibis Ambassador Suwon

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Dear La Jonghyun, Greetings from the Front Office Team at ibis Ambassador Suwon. Thank you very much for staying with us for two nights and for taking the time to share such a thoughtful and wonderful review. We are delighted to hear that you were satisfied with our warm and professional service, as well as the cleanliness and condition of your room. It is especially rewarding to know that you felt welcomed and well cared for throughout your stay. Your kind words and recommendation mean a great deal to our team and are a great source of encouragement. We will continue to do our best to provide all our guests with a comfortable and memorable stay. Thank you once again for your valuable feedback. We sincerely look forward to welcoming you back on your next visit. Warm regards, Front Office Team ibis Ambassador Suwon

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

안녕하십니까, 수원 이비스 프론트입니다. 먼저 저희 호텔을 이용해 주시고 소중한 리뷰를 남겨주셔서 진심으로 감사드립니다. 고객님께서 저희 호텔에서 전반적으로 편안한 시간을 보내셨다니 다행입니다. 다만 조식에 대해서는 아쉬움을 느끼셨다니 죄송한 마음입니다. 고객님께서 남겨주신 소중한 의견은 관련 부서와 공유하여 조식의 품질과 서비스가 더욱 개선될 수 있도록 노력하겠습니다. 앞으로도 고객님의 기대에 부응할 수 있도록 더욱 세심하고 친절한 서비스를 제공하며, 부족한 부분은 지속적으로 개선해 나가겠습니다. 다시 한번 소중한 후기 감사드리며, 다음 방문에서는 더욱 만족스러운 경험을 선사해 드릴 수 있기를 바랍니다. 감사합니다. 이비스 앰배서더 수원 프론트 드림

Customer review rating 5.0/5

Gimhyeonseung Couples - Confirmed reviews ALL

안녕하십니까, 이비스 앰배서더 수원입니다. 프런트 직원들에 대한 따뜻한 말씀을 남겨주셔서 진심으로 감사드립니다. 저희 직원들이 친절하고 도움이 되었다고 느끼셨다니 매우 기쁘게 생각합니다. 고객님의 격려는 직원들에게 큰 힘이 되며, 앞으로도 변함없이 따뜻하고 세심한 서비스를 제공할 수 있도록 최선을 다하겠습니다. 다음에도 이비스 앰배서더 수원에서 고객님을 다시 모실 수 있기를 기대하겠습니다. 감사합니다. From Front Office Team.

Customer review rating 3.5/5

Paul S. Couples - Confirmed reviews ALL

Dear Mr Paul S., Thank you very much for taking the time to share your feedback. We are pleased to hear that you found the room simple, yet quiet and clean during your stay. Providing a comfortable, clean, and peaceful environment is always our priority, and your kind comments are truly appreciated. We sincerely value your feedback and will continue to make every effort to further improve our services and facilities to ensure an even more pleasant and satisfying experience for all our guests in the future. From Front Office Supervisor Hailey Moon.

Other web-users rate our hotel

  • 263 reviews 9.3/10 Location
  • 354 reviews 7.5/10 Room
  • 280 reviews 9/10 Service
  • 12 reviews 6/10 WiFi
  • 204 reviews 9.1/10 Breakfast
  • 177 reviews 9/10 Cleanliness
  • 160 reviews 5.8/10 Comfort
  • 44 reviews 8.6/10 Vibe

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