ibis Berlin Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.6/5 2,412 reviews

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Description

Hotel extras

  • Modern rooms with Sweet Bed by ibis beds

  • Centrally located, with good public transport connections.

  • Brandenburg Gate and Reichstag within walking distance

  • Snacks and beverages 24/7 at the hotel bar

  • Free luggage storage at the hotel

Our accommodation(s)

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Hotel location

ibis Berlin Hauptbahnhof

Invalidenstrasse 53
10557 BERLIN
Germany

GPS:52.526914, 13.370354

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHARLIE S CORNER EXPRESS

Enjoy cool drinks, coffee specialities and soft drinks around the clock in our Charlie's Corner Express self-service lounge. Various snacks are available for small hunger pangs in between. Relive your trip to Berlin here.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,412 reviews

TripAdvisor Rating  4.3/5  1,042 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Samara Y. Solo - Confirmed reviews ALL

Excellent service, attention to detail and always clean

Dear Samara, Thank you so much for your wonderful feedback! We're thrilled to hear that you felt safe and appreciated our attention to detail and cleanliness during your stay. Our team works hard to ensure every guest has a pleasant experience, and it’s great to know we hit the mark with you. Looking forward to welcoming you back soon! Best regards Katharina Front Desk Manager Administration

Customer review rating 5.0/5

Romana Z. Business - Confirmed reviews ALL

Perfect location, clean

Dear Romana, Thank you so much for your lovely feedback! We're thrilled to hear that you enjoyed our perfect location and found everything clean. It’s always our goal to provide a comfortable and welcoming environment for our guests. We hope to welcome you back for another stay soon! Best regards Katharina Front Desk Manager Administration

Customer review rating 3.5/5

Elias J. C. C. Couples - Confirmed reviews ALL

Agradable

Estimado Elias, Muchas gracias por su comentario. Lamentamos que los estándares de limpieza durante su estancia no hayan cumplido con sus expectativas. Por supuesto, el servicio de limpieza de las habitaciones debe realizarse de forma completa y minuciosa, incluso durante el fin de semana. El hecho de que no se haya aspirado su habitación y no se haya hecho correctamente la cama no se ajusta a nuestros estándares de servicio y calidad. Transmitiremos inmediatamente sus comentarios a nuestro equipo de limpieza para evitar que se repitan situaciones similares en el futuro. Le pedimos disculpas por las molestias causadas. Esperamos poder convencerle de nuestro nivel habitual de calidad en una futura estancia. Atentamente, Katharina Gerente de recepción Administración

Customer review rating 5.0/5

Ali H. Business - Confirmed reviews ALL

It is one of the best medium price hotel

Dear Ali, Thank you so much for your wonderful feedback! I’m thrilled to hear that you enjoyed our convenient location, the breakfast selection, and the peacefulness of your room. We strive to provide great value for our guests, and it’s lovely to know that you found us to be one of the best in that regard. We hope to welcome you back soon! Best regards, Katharina Front Desk Manager Administration

Customer review rating 3.5/5

Kalin S. Couples - Confirmed reviews ALL

It was pleasantly surprised that ibis is located so conveniently at the central train station. I would come back to the hotel again because of the location and the hotel's acoustic too. Surprisingly the police and ambulance siren is so rampent there and yet in the room I stayed, I dont hear that. I had the hotel window opened too and the siren was just very low in decible. The room I stayed is also well insulated. I don't feel cold in the room despite my window is open all the time.

Dear Kalin, Thank you so much for sharing your thoughts about your recent stay with us. I'm glad to hear that you enjoyed our prime location at the central train station and that you found your room to be well insulated and quiet despite the bustling city outside. It's great to know that you appreciated the acoustic comfort we strive to provide for our guests. However, I’m truly sorry to hear that your experience with our staff didn’t meet your expectations. We always aim to create a warm and welcoming atmosphere, and I regret that this wasn’t reflected during your visit. Your feedback about the friendliness of our team is invaluable, and I’ll be sure to share your comments with them as we continuously work on improving our service. We want every guest to feel not just accommodated, but truly welcomed. I’m delighted to hear you’d consider returning to our hotel, and I hope that your next experience with us is even more positive. If there’s anything specific you’d like us to know or if you have any requests for your next visit, please don’t hesitate to reach out. We’d love the opportunity to make your stay even better. Looking forward to welcoming you back soon! Best regards Katharina Front Desk Manager Administration

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Other web-users rate our hotel

  • 1,884 reviews 9.7/10 Location
  • 1,710 reviews 7.2/10 Room
  • 1,395 reviews 8.7/10 Service
  • 47 reviews 8.3/10 WiFi
  • 907 reviews 8.6/10 Breakfast
  • 789 reviews 8.7/10 Cleanliness
  • 271 reviews 8.6/10 Vibe
  • 172 reviews 7.6/10 Amenities

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