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Mercure Gold Hotel Al Mina Road Dubaï 4 étoiles

Note Avis clients (Note ALL) 4.2/5 3 107 avis

Hôtel labellisé ALLSAFE

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Mercure Gold Hotel Al Mina Road Dubaï
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+ 20 Services

Les plus de l'hôtel

  • A 20 minutes de l'aéroport international de Dubaï

  • Piscine extérieure

  • WIFI gratuit

  • Chambres Famille

  • Spa et salle de remise en forme

Localisation de l'hôtel

Mercure Gold Hotel Al Mina Road Dubaï

Al Mina Road Bur Dubai
P O Box 66431
BUR DUBAI
66431 dubai
united arab emirates

Tel : +97143019888

Fax : (+971)4/3459994

Check-in à partir de 14h00

Check-out jusqu'à 12h00

  • DUBAI LOCAL BUS:  AL MINA ROAD

  • Par avion

    DUBAI INTL AIRPORT À 12km / 7,46 miles

  • Par train

    DWTC METRO STATION À 2km / 1,24 miles

GPS:25.242944, 55.275497

Services de l'hôtel

Check-in à partir de - Check-out jusqu'à

En résumé
  • Piscine
  • Parking
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion

Nos hébergements

Salle de bain élégante et contemporaine, baignoire et cabine douche à effet pluie, TV LCD fixée au mur avec chaînes satellite, coffre dans la chambre, cafetière/théière, fer et planche à repasser, bureau. Chaque chambre est décorée dans des teintes douces couleur crème, vert et argent agrémentées de meubles en chêne foncé pour les contrastes. Le fauteuil de designer rouge et son repose-pied viennent ajouter une touche de couleur pop au décor.

Vos réunions et évènements

Nos salles de réunion

  • Nombre de salles de réunion: 1

  • Surface maximum: 68 m²

  • Capacité maximum: 50 personnes

  • Capacité maximum en banquet: 40 personnes

En savoir plus

Les avis de nos clients
Mercure Gold Hotel Al Mina Road Dubaï

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL 4.2/5

3 107 avis

Note TripAdvisor 4.0/5

1 554 avis

Personnel dévoué.

Note Avis clients 4.0/5

Kossi Professionnel - 26/11/2021 Avis confirmés ALL

La chambre qui m'a été attribuée face à l'ascenseur ne me convenait pas. En effet, elle sentait le renfermé et était bruyante lors des passages. Après ma réclamation, une chambre convenable m'a été proposée dès le lendemain. Merci Berisa.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Bien sans plus

Note Avis clients 3.5/5

Bymuss En famille - 20/11/2021 Avis confirmés ALL

La qualité du petit-déjeuner n'est suffisantes

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Bon séjour

Note Avis clients 4.0/5

S. En couple - 18/11/2021 Avis confirmés ALL

Dans l'ensemble bien

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Bon séjour

Note Avis clients 4.0/5

Jnb En famille - 18/11/2021 Avis confirmés ALL

Excellent accueil et bon emplacement. La litterie d'appoint est cependant médiocre.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Travaux à prevoir

Note Avis clients 2.5/5

Jean B. Entre amis - 10/11/2021 Avis confirmés ALL

Personnel très professionnel et sympathique. Hôtel vétuste. Moquette tâche, chambre qui sent très fort le renfermé, roof top à l'abandon.

Dear Mr. Jean-b., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Fourment General Manager

Séjour ok

Note Avis clients 3.0/5

Anonyme Professionnel - 02/11/2021 Avis confirmés ALL

Séjour ok au mercure gold hotel En revanche déçue des services salle de sport piscine - au même etage qu un bar du coup quand on arrive le matin odeur de tabac froid tres forte + wc des vestiaires qui servent au bar egalement et donc impraticable. C est dommage.

Dear Ms. B., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Chris Fourment General Manager

Hôtel bien situé mais vieillot et bruyant

Note TripAdvisor 3.0/5

Senci2021 En famille - 02/11/2021 Avis TripAdvisor

Hôtel vieillot, salle de sport et espace piscine pas du tout à la hauteur. Chambres spacieuses, literie confortable mais salle de bain à revoir absolument. Boîte de nuit au rdc très bruyante. Bon pdj.

Dear Mr. Senci, Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel. Please allow me to express our sincerest apologies, should you did not encounter the expected experience during your stay as it is our utmost priority to give to our ALL members the best possible experience, therefore, we are sorry to hear that we did not meet your satisfaction. At the same time, we would like our loyal member to trust us on our commitment too, since at times due to high demand on peak operations we are not able to always extend extremely late checkout demand, as we are committed towards the other incoming guests service too and as it is always subject to rooms availability. We appreciate you have had sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future. Sincerely, Chris Fourment General Manager

propreté et maintenance générale alissant à désirer, pas dignes de Mercure

Note Avis clients 3.0/5

F. J. Professionnel - 31/10/2021 Avis confirmés ALL

propreté et maintenance générale laissant à désirer, pas dignes de Mercure. Propreté des chambres nettement insuffisante. De nombreux équipements usagés, voire hors service

Madame/Monsieur F., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure Gold Hotel Al Mina Road Dubai. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Sincerely, Mercure Gold Hotel
Note Avis clients 3.0/5

Laura En couple - 27/10/2021 Avis confirmés ALL

Bien situé, personnel à l'écoute, chambre propre sont les points positifs par contre la nuit mal insonorisé à cause de la boite de nuit au rez de chaussée, très désagréable..

Dear Mr. M., Thank you for taking the time to share your recent experience at Mercure Gold Hotel. We are glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations. We would certainly look into the areas that needs our attention and rectify any issues. Your feedback is very valuable to us as we work to be better each and every day. We appreciate your time in sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Chris Fourment General Manager

Très bien

Note Avis clients 5.0/5

P. En famille - 27/10/2021 Avis confirmés ALL

Très bien des bouteilles d’eau tous les jours. Service au top

Dear Elisabeth P., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Bien situé

Note Avis clients 2.0/5

Anonyme En famille - 24/10/2021 Avis confirmés ALL

Hôtel bien situé. Nous y avons séjourné à plusieurs reprises dans le passé . Mais cette année nous somme déçu par la vétusté de l’hôtel et de la chambre en particulier ce sont peut être des détails mais importants à nos yeux

Dear Abdelkader N., Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Chris Fourment General Manager

Très Bon service

Note Avis clients 4.5/5

Jean-claude Professionnel - 20/09/2021 Avis confirmés ALL

Hotel correct avec de bonnes prestations - service et restaurant

Dear Jean Claude J., Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Yours sincerely, Chris Fourment General Manager
Note Avis clients 4.0/5

Adama Voyage solo - 05/09/2021 Avis confirmés ALL

Un très bon hôtel

Dear Adama D., We first would like to thank you for choosing Mercure Gold Hotel for your holidays and for sharing your comments on your experience with us. Sincerely, Chris Fourment General Manager

Une équipe très agréable et très oui très professionnelle - merci à tous

Note Avis clients 5.0/5

Dominique W. Professionnel - 14/07/2021 Avis confirmés ALL

Rentré à l'hôtel après le travail et revoir tout ce personnel est comme rentré à la maison et retrouvé sa famille . félicitations à tous ( sans oublier l'équipe du petit déjeuné ) pour cet état esprit et cette capabilité .

Dear Mr. Dominique W., We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Mercure Gold Hotel was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Yours sincerely, Chris Fourment General Manager
Note Avis clients 2.5/5

Elisabeth En couple - 08/07/2021 Avis confirmés ALL

Personnel très agréable et gentil. Le ménage dans les chambres reste quelque fois à améliorer et les bêtes dans les chambres, pas super du tout.

Dear Ms. Elisabeth, We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I also hope next time you come, your stay will be even more comfortable. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Chris Fourment General Manager

Personnel exceptionnel

Note Avis clients 3.0/5

Elb En famille - 22/03/2021 Avis confirmés ALL

Un grand merci à Berina une personne magnifique et son équipe Par contre l hotel est très vieux Odeur de canalisations et fuite dans la salle de bain Pisicine très petite et le rof top très vieux et sale J ai mis 6 car par rapport au personnel de l hotel Je conseille à Accor de le raser et refaire un neuf vu l emplacement

Dear Mr. El Louafi, Although we sincerely regret your disappointment with your stay at Mercure Gold Hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience with us. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to Berina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Fourment General Manager

Bon séjour

Note Avis clients 4.5/5

Odon Voyage solo - 02/02/2021 Avis confirmés ALL

Excellent

Dear Mr. Odon, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Chris Fourment General Manager

trés bon hotel

Note TripAdvisor 5.0/5

Maps748617 En famille - 26/02/2020 Avis TripAdvisor

Personnel super, restos excellents, services trés bon, trés belle chambre, propeté bonne , bien situé, taxi à proximité et magasin d'alimentation pas cher à proximité, je le recommande vivement, rien à redire

Dear Valued Guest, Thank you for making Mercure Gold Hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are also grateful for your highlight on the efforts of our Housekeeping team to keep our rooms spotless at all times in order to guarantee our high standards related to hygiene and Cleanliness. Once again, thank you for choosing our hotel for your holiday and we very much look forward to having the opportunity to serve you again in the future. Sincerely, Chris Fourment General Manager

3 SEJOUR DANS CETTE HOTEL

Note TripAdvisor 4.0/5

hbefinance Professionnel - 17/02/2020 Avis TripAdvisor

IMBATTABLE EN RAPPORT QUALITE PRIX POUR L HEBERGEMENT ET LE PETIT DEJEUNER vous pouve y sejourner en toute confiance .la qualite de la nourriture pour un francais est plus discutable mon entretien avec le CHEF DEVRAIS apporter des ameliorations . JE RETOURNERAIS A CET HOTEL GH

Dear Valued Guest, We first would like to thank you for choosing Mercure Gold Hotel for your holidays in Dubai and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We are very pleased to read that you did like the buffet breakfast that lavishly served in our Restaurant and the room we accommodated you in and that you found it to be comfortable. We understand that food and drinks are important aspects of our guests’ overall experience, this is why our chefs have created a varied assortment of options to please every type of palate. Please receive our most sincere apologies for not fulfilling your expectations on this occasion. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Yours sincerely, Chris Fourment General Manager

Bon Hotel

Note TripAdvisor 4.0/5

r0uxga En couple - 28/11/2019 Avis TripAdvisor

Chambre Confortable mais donnant sur un puits du jour. belle salle de bain Réception à l'écoute et personnel agréable et souriant. Piscine sur le toit. et petite restauration au dernier étage où la vue donne sur les gratte-ciels de DUBAI

Dear Valued Guest, We greatly appreciate the time you spent to share your recent holiday experience at Mercure Gold Hotel and we thank you for your kind recommendation to TripAdvisor’s readers . We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. Once more, thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Chris Fourment General Manager

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