Mercure Danang French Village Bana Hills 4 stars

So in love with this place! The hotel the ambience aroung hotel and the people in hotel. Specialy for xin (bellmen) and henry Receptionist. They are so kind and helping. And next time i will gping back to mercure again and stay more days here. 5night staying in mercure is like my childhood mempries back! Thanks mercure

The hotel room was decorated in medieval style. Staff were friendly and helpful. The weather here is beautiful. I came in 2018 August and it was the same cool temperate weather. Due to covid 19, we had a peaceful holiday. There’s no need to wait for photo spots.

My family like france village but toilet in france village not good for us.

Everything is awesome. except one thing was when I checked in at down hill reception which was super crowded and had to wait so long and that made us tired.

tried to call many times to the hotel about transportation however, nobody pick up the phone. the only one staff at the reception so took a while to checkin but upgraded to duplex room. friendly staff at the restaurant. the price of the stay is a bit expensive and check out time 10:30 is too short for the price. had to wait for a cable car to go down. hotel guest should have priority.

We has great time to stay at mercure danang we will back just one thing the bell boy at cable car doesn't helpful not enough information to the guest also restaurant so confused location.

my room is located on the instruction site and they start to work early in the morning. The overall place is supurb but your room look like too cheap so I think it concern your accor concept. I love your beer corner outside the building but I think your bar is not attractive for me, it looks too boring when I am sitting there.

Fake advertising photo! I booked directly to all.accor.com because I prefer the room with long corridor, which can't find in other travel agents. But actual room (corridor) isn't the same as advertising photo. This embarrassing behavior shouldn't be in accor website.

Perfect!! 1 point reduced from Room view but understand that is about room type. View of the room is likely storehouse area.

Recommended to staying in Banahill. Expensive but worthy to pay. In night time before 10.00pm the building will turn on the light so it's very beautiful both day and night time.

Nice hotel and friendly staffs

The views and surroundings of the Mercure BaNa Hills were breathtaking and we had an amazing experience. The room was clean and tidy. The staff was also very nice and the customer service was quite good. Great offerings including the pool, restaurants, and buffet breakfast was very satisfying.

The place was fantastic on our first time in 2018, it's even better now... The design, upkeep, lighting, landscaping and new attractions made it even more fun and memorable the 2nd time around. Service is top-notch Accor level. It could be because of our membership status, but we really appreciated the personal touch of Sarah, Stephen and Rose throughout our stay. Highly recommended to anyone visiting Da Nang, Vietnam or Southeast Asia! :)

hotel bed was very comfortable, spacious bathrooms, altho’ room itself was like living in a cave- but ok for 1 night. huge problem with check-in at the bottom of the cable car where we had to buy tix to go up- huge queue and severely under-staffed. waited for 30mins yet i had already checked in online and was supposedly “accor plus priority”. people jumping queues- awful experience. staff at hotel were generally not friendly- they have had enough of tourists.

we had a great experience. the employees are helpful and friendly. our room was nice and clean. the smell of the hotel is very good even in the hallway and elevator. we enjoyed the free arcade and beautiful sceneries. the golden bridge is a must see. we'll definitely come back again.