Mercure Danang French Village Bana Hills 4 stars

Customer review rating (ALL Rating) 4.0/5 573 reviews

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Mercure Danang French Village Bana Hills - Image 1
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Mercure Danang French Village Bana Hills - Image 4
An Son, Hoa Son Commune, Hoa Vang District, 0 DANANG, Vietnam

Description

Hotel extras

  • Accessible by cable car only to hotel between 8am-4.30pm

  • Free check-in at Golden Bridge, a 150-metre-long pedestrian bridge in Banahills

  • Enjoy cable car ticket prices offer from VND 545,000/adult. It is subject to change yearly.

  • A myriad of recreational and relaxing activities available

  • Enjoy 4 seasons in a day, typical sunrise and romantic sunset in panorama view from the top

Our accommodation(s)

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Hotel location

Mercure Danang French Village Bana Hills

An Son, Hoa Son Commune, Hoa Vang District
0 DANANG
Vietnam

GPS:15.997454, 107.988289

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  573 reviews

TripAdvisor Rating  4.4/5  2,520 reviews

Very disappointed

TripAdvisor rating 1.0/5

Daxa T TripAdvisor review

Very Disappointing Stay at Mercure Ba Na Hills Ba Na Hills itself is a magical and beautiful place to visit, but unfortunately our stay at Mercure Ba Na Hills was extremely disappointing and not worth the high price we paid. First, there are no extra benefits at all for staying at this hotel. Breakfast was very poor for vegetarian and vegan guests. When we asked the staff about vegetarian options, we were told we could only have salad, fruit, bread, and plain rice, while other guests had many hot and varied choices. This is unacceptable when we are paying the same price as everyone else. During our last 10 days in Vietnam, we noticed many Indian and vegetarian travelers, and even at this hotel, around 20% of guests were Indian. Yet the hotel only focuses on Asian (Chinese or Japanese) food, with no consideration for Indian, vegetarian, or vegan diets. In today’s world, many people travel with these dietary preferences, and a hotel of this standard should be prepared. The staff attitude was another major issue. The hotel seems clearly understaffed, and the staff looked tired and uninterested. Check-in felt like a train station—no welcome, no explanation, no hospitality. They just handed over the room and moved on to the next guest. The room quality was also poor: • Power plugs were not working • Hairdryer did not work • No mirror outside the bathroom • Slippers were clearly used by previous guests and reused, which is unhygienic • No information book or guidance about hotel facilities anywhere in the room Overall, despite the big name and large property, the service, cleanliness, food, and guest care are far below expectations. This hotel does not match the Mercure brand standards. I do not recommend staying here. It is not worth the money, and there are no benefits that justify the high cost.

A delightful experience with exceptional service from Le Teble

TripAdvisor rating 5.0/5

Travel03074291103 TripAdvisor review

A delightful escape with exceptional service! We had a wonderful dining experience at Le Table in the Mercure Danang French Village. In a busy tourist area, this restaurant stands out for its quality and surprisingly reasonable pricing. The highlight of our visit was definitely the service. The staff went above and beyond to make us feel welcome—a huge thank you to Helen, Peter, and Ngan(internship) for being so hospitable and helpful throughout our meal. If you are looking for a relaxing atmosphere and great service while exploring Ba Na Hills, I highly recommend stopping here!

Pasta wow

TripAdvisor rating 5.0/5

Paradise44650852939 TripAdvisor review

Had great food and hospitality by Liran, Helan, Peter and Hue ! Pls try the creamy pasta ! Absolutely delicious . Good ambience and pleasant experience

Great ambiance but would have preferred more vegetatari

TripAdvisor rating 5.0/5

Anurag S TripAdvisor review

Good ambiance and service. Not many vegetarian options though.. Helen and liza provided excellent service for the food otherwise

Mercure hotel banahill

TripAdvisor rating 5.0/5

Thea G TripAdvisor review

Miyeon and Farah gave us a one of a kind experience during our breakfast. They accomodated us with a nice dining place.The selection of the menu very decious. Speically vietnamese food beef noodles very nice. See your a next time

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Other web-users rate our hotel

  • 2,197 reviews 8.5/10 Location
  • 5,004 reviews 7.4/10 Room
  • 7,767 reviews 8.6/10 Service
  • 45 reviews 6.7/10 WiFi
  • 3,653 reviews 9.1/10 Food
  • 1,751 reviews 4.4/10 Comfort
  • 1,712 reviews 9.1/10 Breakfast
  • 1,443 reviews 7.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.