Mercure Danang French Village Bana Hills 4 stars

Customer review rating 4.1/5 2,582 reviews

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Mercure Danang French Village Bana Hills
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Hotel extras

  • Accessible by cable car only to hotel between 7am-5pm

  • Fee check in at Golden Bridge, a 150-metre-long pedestrian bridge in Banahills

  • Promotion for cable car ticket at VND 450,000/adult. It is subject to change yearly

  • A myriad of recreational and relaxing activities available

  • Enjoy 4 seasons in a day, typical sunrise and romantic sunset in panorama view from the top

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h30

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • DA NANGPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Cable CarPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • BreakfastPaying
  • 5 restaurant(s)
  • 6 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Danang French Village Bana Hills

An Son
Hoa Son Commune
Hoa Vang District

danang
viet nam

Tel: +842363799888

Check-in from 14h00

Check out up to 10h30

  • By plane

    DA NANG At 46km / 28.58 miles - Shuttle paying

  • By train

    DA NANG RAILWAY At 25km / 15.53 miles

GPS :16.001724, 107.997646

Our accommodation(s)

Mercure Danang French Village Bana Hills offers 470 rooms in nine categories: Standard, Superior, Deluxe, Duplex Suite, Executive Suite, Family Suite, Family Superior, Royal Suite and Bunks. Every room is designed in French colonial character blending elegant interiors and views of the surrounding French Village. All in-room equipment is state of the art, ensuring a comfortable and enjoyable stay.

Standard room with King Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Bathroom products(...)

Standard room with Twin Beds

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Bathroom products(...)

Superior room with King Size Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: Mountain view, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Bathroom products(...)

Superior room with Twin Beds

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: Mountain view, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Bathroom products(...)

Deluxe room with King Size Bed

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: Courtyard View, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Bathroom products(...)

Deluxe room with Twin Beds

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: Courtyard View, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Bathroom products(...)

Family Superior with 1 King bed and 1 Bunk Bed

  • Max. number of persons: 6
  • Area: From 25 / 269 sq ft
  • Views: Courtyard View, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Bathroom products(...)

Family Bunks with 4 bunk beds

  • Max. number of persons: 6
  • Area: From 30 / 323 sq ft
  • Views: Courtyard View, Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Bathroom products(...)

Family Deluxe with 1 King size bed and 1 Single bed

  • Max. number of persons: 5
  • Area: From 28 / 301 sq ft
  • Business Desk
Rooms

Our restaurants and bars

LA CRIQUE

Type of cuisine: International

La Crique is our local "modern market", serving up sumptuous breakfast, lunch and dinner buffets everyday. A huge variety of fruits, cheese, meats and tantalizing pastries, La Crique is a perfect spot to satisfy your hunger.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
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  • Sat
  • Sun

L'Étable

Type of cuisine: French

When East meets West in a unique concept of cooking. Boasting French countryside village design, L'Etable indoor restaurant exclusively offers superb traditional French and Vietnamese cuisines for lunch and dinner in family style.

Lunch

09:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Roi Tapas

Type of cuisine: International

Roi Tapas offers a selection of French, Vietnamese and Korean food and snacks for indoor or outdoor seats depending on the weather. Latino live music is available every day.

La Côte d'Azur

Type of cuisine: Mediterranean

Located next to Hôtel de Nice, La Cote d'Azur features Mediterranean and Asian buffet.

Avigon

Type of cuisine: International

When buffet comes alive. Our local 'modern market' serves up sumptuous breakfast, lunch and dinner buffets everyday with more than 80 selective dishes.

Le Troquet du Coin

Non contractual photo

The coffee shop is designed in French style promising to bring you an amazing French experience at Bana Hills.

Café La Terrasse

Non contractual photo

Café La Terrasse is a terrace coffee featuring open spaces. At Café La Terrasse, you can take a cup of coffee while immersing yourself in the refreshing outdoor atmosphere at a romantic corner of French Village.

Café Le Terroir

Non contractual photo

Café La Terrasse is a terrace coffee featuring open spaces. At café La Terrasse, you can take a cup of coffee while immersing yourself in the refreshing outdoor atmosphere at a romantic corner of French Village.

Le Grenier Lounge

Non contractual photo

Spend your time here with your mates to enjoy a cup of coffee, play billiard, chess or enrich your knowledge with more than 300 Vietnamese books at Le Grenier Lounge.

CAFÉ POSTAL

Non contractual photo

Designed as a modern French bar, this is a superb place to relax during the day. Modern and Contemporary art adorns the walls, brick and wood make up the color palate. Enjoy a wide range of international wines, gourmet coffees and upmarket snacks menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA TAVERNE

Non contractual photo

La Taverne Bar is a cozy wood and stone tavern cellar taking inspiration from the European classical wine cellar in 19th century. The European pub offers a large selection of beers and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 399

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Mercure Danang French Village Bana Hills

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,582 reviews

tripadvisor

TripAdvisor Rating 4.0/5

812 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

good stay

Customer review rating 4.1/5

V., T. H. N. Families - 08/01/2021 Confirmed reviews ALL

No flowers in gardens at all. My family was entirely disappointed. Dec'2019 my son and his school (Le Quy Don Highschool, HCMC) visited Ba Na Hills French Village and he recommended my family to visit here at least one day.

There are good and bad elements

Customer review rating 4.1/5

Phuc V. Couples - 07/01/2021 Confirmed reviews ALL

The room was nice and cozy with heater machine in room, which is very good since the weather was quite low. The bellmen were very friendly and helped us positively with our luggage and direction. However, food was bad. We used buffet at Beer plaza, where the place was huge and greatly built/decorated, but the food was awful. They were cold and quite salty, especially the clam. Another thing was lack of diversity, only about 20 dishes, but most of them were not tasty. When we checked out, it was raining and we asked one of the bellmen if we can borrowed the umbrella in hotel room. The bellman agreed that we can return it at the way to cable car, but then the receptionist requested us to deposit money otherwise we cannot borrowed it. We were so confused and decided to go without umbrella, and that experience was not pleasant .

Dear Hong Phuc V., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Underwhelming.

Customer review rating 4.1/5

Anonymous Families - 04/01/2021 Confirmed reviews ALL

It was understandable that due to Covid, several areas were closed. However, there were a disconnect between reservations, front desk, etc... Additionally, details that make a difference in the experience were missed. Silverware not available when ordering steaks, meals being brought out at different times (instead at the same time). Cable cars running but being told we needed to wait 20 min almost every time. Alpine slide not working. The potential for a great stay was there but it felt like it was being run on a very slim budget.

Dear Kelley Ann W., Thank you for taking the time to tell us about your experience at the Mercure Danang French Village Bana Hills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice place

Customer review rating 4.1/5

Anton N. Families - 22/12/2020 Confirmed reviews ALL

Now is time same winter 11C superb,fresh air,cold.

Happy

Customer review rating 4.1/5

Phong M. T. Families - 22/12/2020 Confirmed reviews ALL

My family was really happy and enjoyed staying in Mercure BaNa Hill !

Fair

Customer review rating 4.1/5

Dolf G. Families - 18/12/2020 Confirmed reviews ALL

The property has its challenges but the staff is committed to ensure all demands are met.

Dear Adolph G. C., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. It is always a pleasure to receive feedback which I will share with my team. I am sure that this feedback will continue to encourage our team to seek improvement and identify ways we can make our guests stay more enjoyable. Thank you for sharing your experience, and we hope you have the opportunity to visit us again. Best Regards

Bad stay

Customer review rating 4.1/5

Khanh N. Families - 18/12/2020 Confirmed reviews ALL

I stay at R3117 Lyon. The room is so bad! No cafe chairs n table!The basic amenities in 4stars room! When I use the umbrella in closet, I lay it at the lobby of Lyon hotel about 10’ to go upstairs, I come back n no umbrella there!The receptionists ask for penalty 300k???I despair with the hotel behavior!Hotel in the rainy season so the umbrella should be everywhere for the guests! When I check out I forgot the teeth in room! The house keeper Vy n Nhất( porter at Hotel down mountain) help me very well!This is the shining mark of Mercure Hotel! Tks Khanh 09…

Dear Tan Khanh n., Thank you for taking the time to tell us about your experience at the Mercure Danang French Village Bana Hills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Awesome Experience

Customer review rating 4.1/5

A. K. Couples - 10/12/2020 Confirmed reviews ALL

First of all, everyone was so helpful doing their best to provide the best experience for us. We stayed in Mercure Ba Na Hills, The room was extremely cozy & that’s wonderful and also the way that different Mercure buildings have been built representing the french architecture is amazing.

Dear A. Mohamed Nabil Ahmed A., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Excellent services, fabulous staff

Customer review rating 4.1/5

Solo T. Solo - 02/12/2020 Confirmed reviews ALL

As shared on tripadvisor, this was my first time to Bana Hills and I have to say the hotel exceeded my expectations. The location is fantastic and guest services excellent. Ms Jurnee, (Nguyen Huyen) was particularly exceptional. She made sure everything I needed was ready by the time I got to the hotel. She also made sure that I had all the information I needed to make my stay more fulfilling despite the rain. She even made sure I got to see the French Village and the Golden Bridge. She made my stay unforgettable that I will be returning to Mercure Danang French Village Bana Hills for a full week in early 2021 with a number of friends to explore Bana hills more. Keep up the exceptional service

Dear Dan M., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Nice location

Customer review rating 4.1/5

N. T. K. L. Solo - 16/11/2020 Confirmed reviews ALL

Need to find solution to improve sound insulation. Musics outside to loud, can hear clearly other guess of the next room talking...

Dear l. Kim Thi N., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Very good stay

Customer review rating 4.1/5

Huỳnh B. H. Couples - 11/11/2020 Confirmed reviews ALL

You have friendly staffs & well organize. Hotel located at the very nice place. If having chance I will stay here again.

Well located

Customer review rating 4.1/5

Bambi H. Families - 04/08/2020 Confirmed reviews ALL

The hotel is a bit dark, please breakfast, late check in

Well located hotel with beautiful landscaping

Customer review rating 4.1/5

Jasmine H. B. Families - 03/08/2020 Confirmed reviews ALL

Our big family with 12 members had a very good stay in Mecure Bana Hill for 2 nights. The staffs there were very helpful and friendly. We were very enjoyed the trip and still remembered the cool admosphere there.

Dear Hang Thu Thi B., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Superb service!

Customer review rating 4.1/5

N. M. C. Families - 22/07/2020 Confirmed reviews ALL

We enjoyed the stay.

Good stay

Customer review rating 4.1/5

N. H. G. Families - 21/07/2020 Confirmed reviews ALL

Fresh air, not clouded in the evening and early morning. Dinner buffet with poor menu but breakfast is good.

Well located

Customer review rating 4.1/5

H. H. T. Families - 14/07/2020 Confirmed reviews ALL

Nice location make beautiful feeling, especially in night. But we have an inconvenient because most of restaurant closed after 6pm, and your restaurant 's buffet dinner isn't suitable with my wife's favor.

Good stay

Customer review rating 4.1/5

Tram L. Friends - 06/07/2020 Confirmed reviews ALL

Have good time at Bana Hill in morning

Dear Thi Phuong Tram L., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Gem

Beautiful Village!

Customer review rating 4.1/5

Michele S. Couples - 06/07/2020 Confirmed reviews ALL

This is a beautiful facility! We had wonderful service from the minute we arrived. Our room was beautiful with a large balcony that we weren't expecting. It would have been nice to be able to control the aircon as we woke up a little warm and we couldn't turn it up. The only thing that we found as a negative of the entire experience was that there was only one dining option in the evening, but I'm guessing that is due to it being so soon after reopening from Covid, and there aren't any convenient shops or ATM's once you get to the top but it wasn't a huge issue since we only stayed one night, it could have been a bigger issue if we were staying longer. The breakfast was wonderful with many options to please everyone. I will definitely return in the future.

Dear Michele S., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Guest Experience Manager

Not good Experience

Customer review rating 4.1/5

L. A. Q. Families - 24/06/2020 Confirmed reviews ALL

There were the ants on the bed. However, the staffs helped us soon and they were very nice. The breakfast was too poor and disappointed. I had stayed there, and it was pretty good, better than the last one.

Customer review rating 4.1/5

L. Friends - 23/06/2020 Confirmed reviews ALL

We stayed at family bunk room and found that the under beds are quite dirty with lots of trash ( droped the cell phone that why found out?

Dear Thi Bao Uyen L., Thank you for taking the time to tell us about your experience at the Mercure Danang French Village Bana Hills. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

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