Pullman Danang Beach Resort Hotel 5 stars

My wife and i have stayed at many resorts in many countries (some we have returned multiple times), we booked for 8 nights stay based on our experience at previous resorts, however, it was a great disappointment and 8 nights was far to long -2-3 would have been more suitable, this resort had no atmosphere it was like staying in a hotel in a central business district, everything was simply concrete, the pool area was just a square concrete area - you could remove majority of the concrete pavers around the pool area and replace with lawn giving it a more pleasant atmosphere and people not having to walk on hot concrete to get to the pool, include tables and chairs with the umbrellas on the lawn area, we would have spent some days around the pool having drinks and snacks, the banana lounges were extremely uncomfortably and not suitable for all. You have this massive span of grassed area running either side of the length of the water-pools -you could have tables, chairs & umbrella set up either side and have some entertainment guests could sit around either day or night and have drinks and snack etc. instead guests spend day & night out of the resort. Unfortunately, our assessment was not isolated with a number of other guests we met during our stay of the same opinion. We dined in the restaurant the second night there, we were the only ones in restaurant (we now know why) , the menu available was like a diners menu yet it cost us AUD$100 which is what you would expect in a top end restaurant- there after we eat at various restaurants outside costing us no more than AUD$50. Majority of hotels/resort anywhere in the world will have available within reception area numerous pamphlets, information about tours (by various tour operators), restaurants, entertainment etc. with bookings made via the relevant hotel- yet at the Pullman Danang nothing . Whilst we undertook couple of tours via the Pullman we discovered and were informed by other guests that had we known or been told we could have done the same using simple taxi or private car for a quarter of what the Pullman charges. What i found somewhat disappointing is that during our 8 day stay, did not see any resort management walking around greeting guests, talking to guests, just generally be seen around the resort- could not have even pointed out who was management and who was not. Whilst, in the past i have highly recommended previous hotels/resorts to family, friends and colleagues unfortunately i cannot do the same for the Pullman Danang Beach Resort, unfortunately it won't be the choice when and if we return to Danang. I hope that some of the other guests that we met and expressed the same opinions also provide you with their honest feedback.

The staffs are very friendly, the food is good, the location is pretty near to the centre of Danang city and Hoian.

Great service, great location, beautiful facility

Amazing

Great staff and very comfortable beds, excellent facilities makes for a great stay

Very clean and neat, and large room Large pool with sea view Private beach with comfortable chairs and beach towels Perfect breakfast and restaurants in the resort Short ride to tourist areas

just perfect; food, breakfast, room, cleanliness, pool, beach

Nice facility and nice people , I likes very much, will come back again

Everything was good. Good service. Friendly, helpful staff. Comfortable rooms.

We would like to say we had a wonderful stay at your resort. It would be one of the best resortswe have stayed in in the "Pullman" brand and would thoroughly recommend to anyone. The premises are clean and maintence was carried out the whole time we were there without any interuption to the guest. Staff are exceptional wiht special mention to Hoang and the girls at Azure Restaurant at night, could not be more professional and to Yuen at the Infinity Bar for her conversation and service - also a big thanks to management and Fraser for the cakeand beers provided for my oartners birthday - special surprise.

breakfast was not as good as other 5-star hotels I stayed in. not much choice in foods. Pho was terrible especially.

Overall a very good experience. Lovely hotel , good breakfast.

It’s very beautiful place and nice place to gather and chill with friends or lover. The price is higher than other places but the facilities are amazing. The breakfast is perfect, full of many delicious local and international food. I could stay the whole morning at the restaurant to eat everything, perfect breakfast! I did the cooking class at the hotel, I love it, I’ve learnt how to cook Vietnam food!!!! But I do not recommend to chose the package of going to the local market, as it’s dispensable and it makes more expensive, for not good moment. But I really suggest the cooking class, nice and you eat what you just cooked. I’ve tried to do some tourism using the hotel arrangement. I gave up! Too expensive. The tour to the bridge was VET 5MM per person. Common! More than 2 days at the hotel for 2pax. Another expensive item is the masaage at the Spa. No way. I had the wellness package and I did, it was great, but I would do it, considering the price there (VET 2MM). The beach is beautiful the place is perfect to enjoy the moment (Caroe Diem). Very good internet and the place is very easy to get grab to go around the city, including to go to Hoi An, which is a place to go at night. So beatific place with several nice bars and cafes. I plan to return to Da Nang and Hoi An, but I’m not sure if I’ll pay this price again.

First day we arrived we had buffet dinner at the hotel. Seafood is cold, noodle soup suppose to be hot but cold, i told the chef made beef well done for me but after that the beef still red and blood. Second at the breakfast, I wanna have fresh juice without sugar but waiter told me can not have because not including in breakfast. Excuse me! You put a board there writing that fresh juice, detox, smoothies....and when I ordered it’s not include? House keepers don't clean room twice a day. And the room wasn't clean when i came back. I left a bottle of water on table without closing and when i came back it was in the same place on the table without closing. The ropes in bathroom they dont hang it on with hangers. And the room’s key didnt work well, on second day i went back to my room and coulnt open the door. I had to come all the way down again to the reception to change another key. They put so many shampoo and conditioner in the bathroom and i hardly find a shower gel. They only give me one or two.....and so many things else. This’s the first time I stayed here but I had the worst memories here. I spend money to stay in the penthouse suite but the services here cant compare to any hotels that I’ve been before. First and last time. Thank you.

My husband and I very much enjoyed the experience in Pullman. We specifically looked for a resort so the fact that it is not located closer to the centre was not an issue for us. Plus taxis are quite cheap as long as you use a reliable taxi provider and the hotel staff will advise you on that. We noticed how clean and looked after the place was. Really love the beach, easily the widest and cleanest compared to the closer resorts. WiFi access on the beach was a first for me and found it useful. We booked our stay through booking.com and was not offered a package including breakfast. We found the price of bfast on the expensive side though it can be debatable as there was a lot of choice and the food was very good.