Grand Mercure Danang 5 stars

Customer review rating (ALL Rating) 4.7/5 228 reviews

Grand Mercure Danang - Image 1
Grand Mercure Danang - Image 2
Grand Mercure Danang - Image 3
Grand Mercure Danang - Image 4

Description

Hotel extras

  • Grand Mercure Danang provides authentic cultural experiences that connect guests to the locale

  • Discover our 3 restaurants with International, Vietnamese and Chinese cuisine.

  • Enjoy the blissful pampering of our world-class Karma Spa and state-of-the-art fitness center

  • Unwind at the Privilege Lounge with unparalleled view

  • 5 meeting rooms feature generous natural lighting and a 433 m² Grand Ballroom

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Grand Mercure Danang

Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Ward
84511 Danang
Vietnam

GPS:16.048371, 108.227005

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  228 reviews

TripAdvisor Rating  4.8/5  3,270 reviews

Customer review rating 5.0/5

Haeji J. Business - Confirmed reviews ALL

Good receiptionist, she helped me a lot during stay

Dear Ms. Haeji J., We very much appreciate your comments regarding your stay at the Grand Mercure Danang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

Good Stay at Grand Mercure Da Nang

TripAdvisor rating 5.0/5

Tuan H TripAdvisor review

I stayed at the Grand Mercure Da Nang and had a comfortable experience. The hotel is clean, quiet, and well located. The room was tidy, and the facilities were easy to use. During the night, Hoa, the Night Manager, helped me with a few questions about the hotel and the area. He was straightforward and efficient, which made the late check-in smooth. Overall, the hotel is a good choice if you’re looking for a calm place to stay in Da Nang, with helpful staff available even during the night.

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

lovely trip

TripAdvisor rating 5.0/5

Seaside49533466160 TripAdvisor review

i love the cozy atmosphere. the staff was so helpful and friendly. the food is also delicious too. i recommend you guys to come to nirvana bar

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Truong Quoc Dung (Mr.) Guest Relation Officer

Customer review rating 2.0/5

Tan P. L. Business - Confirmed reviews ALL

Keycard malfunction not only one time. Receptionist did not recognize and warmly welcome Accor member as good as my experience at Novotel .

Dear Mr. Tan P. L., Warm greetings from Grand Mercure Da Nang. Thank you for taking the time to share your detailed feedback regarding your recent stay at Grand Mercure Danang. First and foremost, please be so kind as to allow us to express our sincerest apology for the inconvenience and discomfort that we have caused to you due to all the issues you had during your stay with us and your kind feedback to us. We also have addressed your feedback on the key card and the member recognition to our management team. We would like to thank you for bringing these matters to our attention. Once again, thank you very much for your loyalty to the brand as an Accor Plus Gold Member. We hope to have the opportunity to regain your trust in the future, and we all look forward to welcoming you back to Grand Mercure Da Nang in the near future. Should you require any assistance for your next visit to Danang, please do not hesitate to contact us via email at do… Warm Regards, Mai Trang Guest Relation Manager

Excellent services

TripAdvisor rating 5.0/5

kultongta TripAdvisor review

A perfect hotel in a good location near Han river.Large and clean room with birthday set up,courteous staffs with excellent services ,Thanks Ms.Tanh and Ms.Nanh at the reception.Overall a memorable experience and I would consider coming here again during my next trip to Danang

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

In partnership with TripAdvisor

Other web-users rate our hotel

  • 209 reviews 8.6/10 Location
  • 351 reviews 9/10 Room
  • 449 reviews 9.4/10 Service
  • 7 reviews 8.1/10 WiFi
  • 146 reviews 9.8/10 Breakfast
  • 146 reviews 9.1/10 Food
  • 124 reviews 9/10 Vibe
  • 109 reviews 8.8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Danang