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Grand Mercure Danang 5 stars

Customer review rating 4.6/5 3,339 reviews

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Grand Mercure Danang
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+ 23 Services

Hotel extras

  • Grand Mercure Danang provides authentic cultural experiences that connect guests to the locale

  • Discover our 3 restaurants with International and Chinese cuisine, seafood & steakhouse Grill

  • Enjoy the blissful pampering of our world-class Karma Spa and state-of-the-art fitness center

  • Unwind at the Privilege Lounge with unparalleled view

  • 5 meeting rooms feature generous natural lighting and a 433 m² Grand Ballroom

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • GolfPaying
  • Tennis
  • Other sports activitiesPaying
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Grand Mercure Danang

Lot A1 Zone of the Villas of
Green Island
Hoa Cuong Bac Hai Chau District
84511 danang
viet nam

Tel: +842363797777

Fax: (+84)236/3797797

Check-in from 14h00

Check out up to 12h00

  • Da Nang Station :  HCMC/Hanoi Da Nang City

  • By plane

    DANANG INTERNATIONAL AIRPORT At 2km / 1.24 miles

  • By train

    DANANG RAILWAY STATION At 4km / 2 miles

  • By train

    DANANG STATION At 4km / 2.49 miles

GPS :16.048371, 108.227005

Our accommodation(s)

Our modern hotel consists of 272 rooms featuring breathtaking river or mountain views: 200 Superior rooms, 52 Deluxe rooms, and 20 Suites. Each combines stunning modern design with state-of-the-art services and locally sourced amenities.

SUPERIOR ROOM, 1 Queen size bed

Accessible room
  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Singles Bed

  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 1 Queen size bed, River view

  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft

SUPERIOR ROOM, 2 Singles Bed, River view

  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft

Family Superior Room, 1 Queen bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft

DELUXE ROOM, 1 Queen size bed, high floor

  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Singles bed, high floor

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 1 Queen size bed, River view

  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft

DELUXE ROOM, 2 Singles bed, River view

  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft

FAMILY SUITE, 1 King bed and 1 single bed, River View.

  • Max. number of persons: 4
  • Area: From 52 m² / 560 sq ft
Rooms

Our restaurants and bars

THE GOLDEN DRAGON

Type of cuisine: Chinese

Tease your taste bud with authentic Cantonese cuisine in this Chinese style restaurant. The famous must try All-you-can-eat Dim sum is available for lunch and dinner on Saturday & Sunday.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA RIVE GAUCHE

Type of cuisine: International

Located on the ground floor and overlooking the pool, The Rive Gauche is an all-day dining restaurant offering international cuisines in an Ala carte brasserie dining style with sumptuous buffet breakfast served daily.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE VERANDA GRILL

Type of cuisine: Barbecue

Set in a "jardin d'hiver" atmosphere, the first restaurant in Danang to introduce the "meatball" concept. The Veranda Grill serves on ice or chargrilled seafood platters and meat cuts all cooked to your liking on our specially custom made charcoal grill.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NIRVANA

Non contractual photo

Nirvana bar is a best place to meet or simply un-wind after a long day. Located on the hotel lobby with stunning views of the river and pool, this bar offers extensive drink including the Grand Vins wines selections, coffee, tea and all day snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRIVILEGE LOUNGE

Non contractual photo

The Privilege Lounge located on the 21st Floor, is truly a perfect space for discerning guests who are looking for elite and personalized services. Opening from 6:30 am to 10 pm, the Privilege Lounge will pamper you with its chic and generous benefits.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 433 m²

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Grand Mercure Danang

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,339 reviews

tripadvisor

TripAdvisor Rating 5.0/5

1,978 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

happy stay

Customer review rating 5.0/5

Heidi Families - 19/02/2021 Confirmed reviews ALL

Nice rooms with nice view to Tran Thi Ly Bridge. Great service and very excellent staff at restaurant and supportive staff at reception. delicious food for breakfast, esp coffee was super.

Dear Ms. Heidi, Thank you for taking time to share your experience regard your recently stay at the Grand Mercure Danang Thank you for your recognition to our staffs efforts. Your kind words will motivate us to continue delivering the highest level of service to all guests We hope to have an opportunity to welcome you back to our hotel again soon. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Business trip

Customer review rating 5.0/5

Eric L. Business - 07/02/2021 Confirmed reviews ALL

Excellent hotel

Dear Mr. Eric L., Thank you very much for sharing a great review of your recent stay with us at Grand Mercure Danang. We are very pleased to know you had had an enjoyable time here. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Please do let us know when your business bring you back to Da Nang and we would love to have you back with us. We look forward to the pleasure of your return! Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Nice stay with freindly staff

Customer review rating 5.0/5

N. V. Business - 31/01/2021 Confirmed reviews ALL

Well location with nice scense and always see freindly smiles from hotel staff...

Dear Mr. Anh V., Thank you for great review about your experience at the Grand Mercure Danang. We really appreciated your loyalty to Accorhotels, it really our honor to have you here and its always pleasure to receive such a top score from an elite member. We wish you a happy new year and we are looking forward to welcome you back soon. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager
Customer review rating 4.0/5

Anonymous Business - 25/01/2021 Confirmed reviews ALL

Good comfortable stay.

Dear Mr. Bromwich A., Greetings from Grand Mercure Danang Thank you for your recent stay and for taking the time to leave a review of our hotel. It was a delight to learn that overall you had a positive experience with us. We are deeply grateful for your constructive comment and would like to express my sincerest apologies about your inconvenience regarding spa service which is required to book 1 hour in advance. Kindly send us a notice if you plan to come again and we would do our best to arrange you the most fitting form spa treatment for your comfort. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Good stay

Customer review rating 4.5/5

Quy N. Business - 21/01/2021 Confirmed reviews ALL

I only stayed at Grand Mercure for 1 night so there was not much to say, However the services were rather excellent, from the booking process, to the checking in and the airport transfer services. Especially, the staff at the reception was particularly helpful. However the room was too close to the airport so it was quite noisy sometimes.

Dear Mr. Quy N., We thank you so much for taking your valuable time to write us a nice review. It is grateful to learn that you have enjoyed your experience. It was encouraging to see that you appreciated the hospitality and service provided by our Heartist team, especially Front Office team. Customer care is our highest priorities and it is always gratifying to receive such praise. We highly appreciate for not only noticing the service excellence but also in taking the time to put this in writing, your glowing feedback will be shared with the team. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Thank you for your hopitality!

Customer review rating 5.0/5

Hi-eu Business - 17/01/2021 Confirmed reviews ALL

I hope you soon get recovered. Thank you for all your helps to keep me warm and comfortable!

Dear Mr. Hieu, We would like to express our gratitude to you for always providing generous feedback. It is grateful to learn that you have enjoyed your experience in every situation. It was encouraging to see that you appreciated the hospitality and service provided by our heartists. We highly appreciate for not only noticing the service excellence but also in taking the time to put this in writing, your glowing feedback will be shared with the team. Once again, thank you for your deeply understanding and strongly support us to overcome this tough period. Wish you all best to you Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

memorable stay

Customer review rating 4.5/5

H. C. Business - 16/01/2021 Confirmed reviews ALL

staying in family suit room is extermely confortable and nice. taxture and flavor of breakfast dishs are very delicious.

Dear Mr. H. C., Thank you for great review about your experience at the Grand Mercure Danang. We really appreciated your loyalty to Accorhotels, it really our honor to have you here and its always pleasure to receive such a top score from an our loyalty member. Thank you again and we can't wait to welcome you back soon. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Memorable staying

TripAdvisor rating 5.0/5

eddie02091 Business - 16/01/2021 TripAdvisor review

i had a really pleasant time in mercure danang. I spent 2 nights at family suit is extremely confortable and nice. Big space at room with well facilities. frontdesk officer, f&b staff & driver were all friendly & often smiling. would definitely love to return someday. highly

Xin chào Mr. Eddie, Thank you so much for your review. I am glad to read that you a memorable stay with us. Delivering exceptional guest experience and making sure that your stay is perfect is singularly the most important thing to us. I am so glad we were able to achieve that during your stay. Thank you so much again for choosing Grand Mercure Da Nang and I look forward to welcoming you back soon. Grand regards, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Very good service!

Customer review rating 4.5/5

Nhan N. Families - 31/12/2020 Confirmed reviews ALL

Very good hotel, good people, good service, good food!

Dear Mr. Nhan N., We are very much appreciated your great review regarding your experience at Grand Mercure Danang. We glad to read that our hotel had met your expectation and able to give you a comfortable stay with "All Good" Thank you once again to share your heartwarming feedback and we do look forward to welcome you back in the near future. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Good facility, nice decor.

Customer review rating 3.5/5

Nj Business - 30/12/2020 Confirmed reviews ALL

It's a low season so there is no waiting taxi outside the hotel, it takes a while to call one.

Dear Ms. NJ, Thank you for your recent stay and for taking the time to leave a review of our hotel. It was a delight to learn that overall you had a positive experience with our good facility, nice decoration. We are deeply grateful for your constructive comment and would like to express my sincerest apologies about your inconvenience regarding our breakfast. Please rest assured that we are taking the appropriate measures to discuss further necessary step for improving the food preparation time properly. Thank you so much for letting us take care of you. We can’t wait to have you here on your next visit soon. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

I extremely satisfied with this loaction as quite & seperately

Customer review rating 5.0/5

V. K. (. Couples - 24/12/2020 Confirmed reviews ALL

1/ warmest welcome guest 2/ respective 3/ great place of parking lot 4/ polite staff 5/ comfortable

Dear Mr. V. Khanh, Thank you for giving a very nice feedback regarding your recent experience at Grand Mercure Danang. It is grateful to read that you are delighted by the warmest welcome guest, the respective, great place of parking lot and our polite staffs, especially Ms. Lan who did make the check-in for you. We always want to ensure that our guests are fully satisfied with our products and services. Your compliments will be shared to the rest of the team for reassurance of their excellent service. We look forward to your next return visit very soon for another memorable stay. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Relaxed and well-fed

Customer review rating 5.0/5

Linda P. Couples - 21/12/2020 Confirmed reviews ALL

Stayed 1 night. Upgraded to Privilege lounge and enjoyed drinks, canapes and breakfast. With late checkout enjoyed a delightful dim sum lunch in the Red Dragon restaurant.

Dear Ms. Linda P, We would like to thank you for choosing Grand Mercure Danang as your accommodation. It is our pleasure to read a brilliant review, we pride ourselves on delivering the highest standard of customer service so it is always nice to discover that this focus is noticed and satisfied during your stay. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team to keep them motivated. Once again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Good stay and peaceful

Customer review rating 5.0/5

Ngoc A. L. T. Business - 20/12/2020 Confirmed reviews ALL

I stay one night. Staff and services are good. The food course was designed well. Everything was good

Dear Ms. Le T. Ngoc Anh, It is great to hear that you had such a wonderful stay at Grand Mercure Danang with exceptional services. Thank you for your recognition to our staffs efforts. Your kind words will motivating us to continue delivering the highest level of service to all guests. Thank you for your stay and we look forward to welcome you back. Warmest regards, Tran T. Minh Thao (Ms.) Assistant Guest Experience Manager

Good stay, well experience, nice services

Customer review rating 4.5/5

T. H. Business - 07/12/2020 Confirmed reviews ALL

Good stay, well experience, nice services

Dear Mr. T. H., It is great to hear that you had such a wonderful stay at Grand Mercure Danang. Your kind words will motivate us to continue delivering the highest level of service to all guests. Besides, I am sorry that our wifi did not make you satisfied. It's a pity that you didn't let us know during your stay so we could set-up a private line for stronger connection. Please rest assured that this inconvenient will be taken note to better serve you in your next stay. Hopefully, you still give us a chance to welcome you back in the near future. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Good stay

Customer review rating 4.5/5

Ky N. Couples - 06/12/2020 Confirmed reviews ALL

Thank you for arranging nice room for our honeymoon. We do do appreciate your welcoming gesture.

Dear Mr. Ky N., It is truly a pleasure to hear that the stay at Mercure Danang was the most relaxing part of your honeymoon trip. We wish you a wonderful marriage journey ahead and look forward to welcoming you back soon. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

impressive of in room pillow menu

Customer review rating 4.5/5

H. C. Business - 29/11/2020 Confirmed reviews ALL

I was surprised there is in- room service pillow service in Vietnam

Dear Mr. H. C., Thank you for great review about your experience at the Grand Mercure Danang. We really appreciated your loyalty to Accorhotels, it really our honor to have you here and its always pleasure to receive such a top score from an elite member. Your kind words will motivate us to continue delivering the highest level of service to all guests. We are looking forward to welcome you back and enjoy our in- room pillow service. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Friendly staff

Customer review rating 4.5/5

Calvin F. Solo - 31/10/2020 Confirmed reviews ALL

Staff was friendly and tried their best to make guests feel comfortable and looked after.

Dear Mr. Calvin F., Thank you for great review about your experience at the Grand Mercure Danang. It was our lucky and we have to say thank you to the recent storm for bringing you back to us. We glad to read that our hotel had met your expectation and able to give you a comfortable stay. Thank you for your recognition to our staffs efforts. Your kind words will motivate us to continue delivering the highest level of service to all guests. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Decent stay

Customer review rating 4.0/5

Ciaran B. Couples - 31/07/2020 Confirmed reviews ALL

The room was comfortable and clean. Water in the bathroom could have been warmer. The service was friendly but could have been more efficient at check in and check out (broken card machine/rate query). The location was a little out of town but pleasant enough and good views. The breakfast was enjoyable; dinner in the Golden Dragon was OK.

Dear Mr. Ciaran B., Thank you for taking the time to tell us about your experience at the Grand Mercure Danang. While we are happy to hear that you had enjoyed with our food and beverage service from the enjoyable breakfast to the dinner at Golden restaurant, we are deeply grateful for your constructive comment and sincerely apologize for all inconvenience that you had shared. Your feedback will be shared to our relevant HODs to know what we've being lost in our service and discuss for further step to prevent it happen again. Once again, please accept our profound apology for the inconveniences caused and it is our high hope that we would be able to welcome you back in the future. Grand regards, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Good Service, Nice View, Kind Employee

Customer review rating 5.0/5

Kim J. Business - 28/07/2020 Confirmed reviews ALL

I had a really good experience on Grand Mercure DaNang. Despite of delay my flight, limousine was waiting me and picked up. When I arrived at hotel, front desk informed me that my room type was upgraded. I could enjoy whole meal during my staying. I would like to visit again

Dear Mr. Kim, Thank you for great review about your experience at the Grand Mercure Danang. It is our pleasure to hear that you had enjoyed your stay here with us. I am sure that your compliments will served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Good stay

Customer review rating 5.0/5

Ha Families - 23/07/2020 Confirmed reviews ALL

We had nice stay at Grand Mercure, comfortable room, good and modern facilities, nice service staffs.

Dear Ms. Cam Ha, Thank you for great review about your experience at the Grand Mercure Danang. It always pleasure to receive such a top score. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

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