Novotel Danang Premier Han River Hotel 5 stars

Friendly staff delicious breakfast beautiful night view from the room

Very pleasing ambience. Excellent location. Quality plus.

Was met at the airport and escorted to check-in on the executive level. Though arrived mid-morning, a room was ready for me. Friendly staff explained set up and my room was one stairway level below the executive lounge. Room was comfortable and had a nice river view. My only real activity besides resting between flights was to visit the city's museum which was just down the street from the hotel, one of my reasons for staying at this property. No issues and plenty of food offerings in the lounge as well as in the restaurant for breakfast. Final morning enjoyed a pleasant meal on the outdoor terrace before heading back to the airport. I did discover a week later that because I used Accor club credits and cash, my stay was not eligible for the 3rd step of the 6,000 point bonus promotion. Very disappointed about that.

It's good

My room had a spectacular view of the river and it was such a sight to behold during sunrise. The bed was great and the pillows were very comfortable and smelled cleaned. The working table area was also very conducive for thinking as it was located beside the balcony area. Working with the sliding doors open stimulated my thinking process. The food choices at the breakfast buffet is satisfactory for accorhotels standards but it was better than most hotels in Danang that I've stayed at. I found the fruit station a bit unorganized and not so enticing since the pre-sliced fruits were just placed on a table top. It would have been better if the fruits were placed on a plate which would make it look more sanitary. Overall, I am happy with my stay and I will recommend this hotel to my friends and relatives when in Danang. Finally, it would be nice to have updated smart TVs as well in the room.

It was a short stay in order to catch early flight next morning.

Great service , friendly and efficient staffs , nice room , awesome food quality ( but don’t try gelatos, it wasn’t good at all :-p ) I have nothing to complain about this hotel.

I was asked to stay behind after I paid the bill while they check if I used some items in the room. I said I hadn't used anything but they asked me to stay one minute. Of course I understand but I couldn't believed I was asked to do so.

overall is ok. Just thinking it is the all room don't have the hotel room lock?

The hotel is well located and maintained, with most staff being well trained and able to provide good service. Personnel staffing the executive lounge on the 29th floor deserving special mention: Thuyen, Nhi, Na and Y, all doing their job well and with enthusiasm. Staff on early morning shift in the lobby area could be more attentive and paying better attention to guests' requests. If training continues to be a priority for management, I believe the hotel will be a truly value-for- money Accor property in Danang.

The best service and club room I have ever been in. Fantastic staff all round but exceptional staff in the Premier lounge who help us greatly on where to go and site to see.

This is my first time that I stay with your hotel. Everything excellent especially the service from Front Office team. Thank you to Mr. Ton Quoc Cuong ( Front Office Manager ) and their's team to fulfill our greatest day and greatest stay during we celebrate the birthday at Danang City. Definitely, we will come back and stay with you in the near future.

Pl Pleasant stay with good service.

Highlight was the premiere lounge where the staff were all absolutely fantastic. The room was good and bed was comfortable

My wife and I had a very comfortable and memorable stay in your hotel. Firstly, we felt very welcomed and well taken care of by the attentive and helpful hotel staff - Mr Bui Minh Lai and Ms Y at the Executive Lounge at 29th Floor throughout our stay. We are also very touched by the GM's welcome note and meeting us. The room is very comfortable with fantastic view of the Han River. The breakfast is great with good spread. The location of your hotel is also very convenient for pick-ups by our tour guides.