Mercure Serpong Alam Sutera 4 stars

Customer review rating (ALL Rating) 4.5/5 796 reviews

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Description

Hotel extras

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

Our accommodation(s)

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Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  796 reviews

TripAdvisor Rating  4.8/5  3,721 reviews

Mercure Alam Sutera

TripAdvisor rating 5.0/5

Vinansius G TripAdvisor review

Best room with new renovation, breakfast is very good❤️❤️❤️❤️❤️❤️❤️❤️❤️☺️☺️☺️☺️☺️☺️☺️☺️☺️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

five star for my vacation

TripAdvisor rating 5.0/5

Navigate35130720983 TripAdvisor review

feels so good, i had a best experience with my vacation. the housekeeper is very nice and good. mr. indra served with smile and always be humble. wants to go there next holiday again.

so fun meet beautiful angel in breakfast

TripAdvisor rating 5.0/5

dian d TripAdvisor review

lovee so much with angel she is so kind loveable with a shiny hair i hope she always happy being gro in mercure i always want to come if she always in mercure

Dear valued guest, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you very much for your kind words. We are delighted to hear that you had a fun breakfast experience and enjoyed the service from Angel. Your appreciation will certainly be shared with her, and your encouragement means a lot to our team. We look forward to welcoming you back soon and hope to make every stay just as memorable. Our best regards, Jessica Uekermann General Manager

Comfortable and warm hotel.

TripAdvisor rating 5.0/5

Escape51062377699 TripAdvisor review

The service was incredibly fast and efficient. Staff were friendly and the hotel felt very comfortable. I enjoyed my stay and will definitely come back again soon."

Dear valued guest, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you very much for sharing your kind feedback. We are delighted to know that you found our hotel comfortable and warm, and that our service was fast and efficient. It is also a pleasure to hear that our team’s friendliness contributed to your enjoyable stay. Your positive comments truly motivate us to continue delivering excellent service. We sincerely look forward to welcoming you back again very soon. Our best regards, Jessica Uekermann General Manager

Comfortable stay

TripAdvisor rating 5.0/5

Jantlow TripAdvisor review

The newly renovated room is lovely and comfortable. The bed mattress very comfortable and the pillows are plush. The room is brighter than before with cleverly placed lamps. Overall experience is value for money.

Dear Valued Guest, Warm greetings from Mercure Serpong Alam Sutera! Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed our newly renovated room and found the bed and pillows to be exceptionally comfortable. It is also great to know that the brighter ambience and improved lighting enhanced your stay. We truly appreciate your kind comments, and we are glad that your overall experience was value for money. Your feedback motivates our team to continue delivering the best experience for all our guests. We look forward to welcoming you back in the near future. Warm regards, Jessica Uekermann General Manager

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Other web-users rate our hotel

  • 258 reviews 9.5/10 Location
  • 530 reviews 8.2/10 Room
  • 669 reviews 9.2/10 Service
  • 15 reviews 6.8/10 WiFi
  • 327 reviews 9/10 Food
  • 283 reviews 8/10 Cleanliness
  • 208 reviews 8.6/10 Breakfast
  • 128 reviews 6.1/10 Comfort

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