Mercure Maidstone Great Danes Hotel 4 estrelas
Classificação clientes Avis (Classificação ALL) 3.9/5 621 comentários
Hotel ALLSAFE. Aprovado
An ALLSAFE Clifton Environmental certified hotel
30 minutes by car to Bluewater shopping centre
In-house bar & restaurant serving British classics
26 acres of private landscaped gardens
Feel Good Health Club with gym, sauna and pool
All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.
Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
Fax: +44 161 388 0915
Maidstone Bus Station:
LONDON GATWICK A 71,62 km / 44,5 milhas
PORTS TO FRANCE A 57,94 km / 36 milhas
HOLLINGBOURNE A 2,57 km / 1,6 milhas
MAIDSTONE EAST A 7,24 km / 4,5 milhas
Check-in a partir das - Check out até as
Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.
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Satisfactory But A Bit Tired
Classificação TripAdvisor 3.0/5
M8993EDamandar Avaliação certificada TripAdvisor
Stayed here on Saturday night while attending a birthday party on the premises. The room was supposedly a deluxe one but it was fairly small and a bit tatty the bathroom and the bath were particularly small. The whole place is ok but is in general need of a overhaul.
Just one comment
Classificação TripAdvisor 4.0/5
gilly22ash Avaliação certificada TripAdvisor
The room was lovely clean & tidy and the beds are comfortable i have just one observation i suffer from obstructive sleep apnoea and need to use a c-pap machine which needs to be by my bedside not all your rooms have plug points by the beds which means i need to bring an extension lead that trails across the room to the nearest point which if i need to get up at night potentially becomes a trip hazard. It would be useful to install plug points by the beds.
Classificação TripAdvisor 1.0/5
ChrisLaw1810 Avaliação certificada TripAdvisor
So as a belated honeymoon trip I decided to treat my wife to a lovely lakeside view spa weekend(using the spa package deal) which we were both fully looking forward to. When we got checked in and went up to our room we looked out the window and could see a tree along with the bright pink mercure sign in the background and the loud sounds of ventilation fans which we believe are the kitchen fans. There was no lakeside view whatsoever. The carpet was stained. The only nice thing about the room was they had done some towels like swans and provided 2 small glass bottles (no bottle opener) of pepsi, 2 bags of crisp and 2 chocolate bars. To make matters worse I tripped over the carpet door bar which was not laid down properly. When we spoke to the receptionist and said we believe we were in the wrong room his response was "we left stuff in your room and shrugged off the fact that we weren't getting what we paid extra for. I told him that we were not going to pay the extra amount which he did in the end take off. We asked if we could be moved to a room with a better view like we had booked/pa He told us to speak to reception the next day to see if they have had any cancellations. When we spoke to reception the next day they did manage to move us to a slightly more appealing view. We then decided to check the pool out and I have to say I have not been in a more disgusting pool, I have never seen a pool that you cant see the bottom of the pool due to the dirt it was soo murky the same with the hot tub the dirty foam covered the hot tub. The paving in the courtyard was soo uneven my wife nearly fell over a couple of times out there. We had a 3 course meal included in our package but was not made aware that you could only have a very few select items and because we don't eat sea food or hummous or olives etc made for very slim pickings on the menu. Also, in our room there was this weird metal ring on the floor that my partner stubbed her toe on. All in all we were not impressed with our stay we felt that the 4 stars isn't representative of the quality and actually would say I have stayed in better 1/2 star places. I would like to say that I believe the gentleman we dealt with on the first night was the reception manager and if this is the case I believe he is in the wrong position because he did not make any attempt to resolve our unhappiness, however the lady the next day Chelsee was lovely she really did try to help however, still not enough to resolve our complain
Good Overall Resting Place Dog Friendly
Classificação TripAdvisor 5.0/5
Elijah S Avaliação certificada TripAdvisor
We stayed here for two nights with our Westie, Rooms were more than adequate, tried the Spa as well which was excellent Gosia managed to squeeze me in for a super massage. All staff were friendly and Covid aware and wore masks in the public areas, as we did. Breakfast was tasty and fresh. The grounds for walking the dog were well lit and plentiful. All in all a good stay. Will return. Only critism was that the pillows were a little bit hard for me but no worries.
Classificação TripAdvisor 5.0/5
colleenpiper Avaliação certificada TripAdvisor
The room was lovely better than expected. The service was outstanding. The bath could of been abit bigger but that is not a complaint. The bed was very comfortable. Everyone was very friendly and helpful. Overall we really enjoyed ourselves.
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