Hotel ibis Londres Excel Docklands 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 5.793 comentários

Hotel ALLSAFE. Aprovado

Mensagem informativa

+ 17 Serviços

Extras do hotel

  • WIFI grátis em todo o hotel

  • Compartilhamento de estacionamento com o Novotel London ExCeL por ordem de chegada. £18/24 H

  • A 2 min de caminhada do centro de convenções ExCeL e do teleférico Emirates p/ a O2 Arena

  • A 4 paradas do Docklands Light Railway para o Aeroporto da Cidade de Londres - 15 min

  • Restaurante Ibis London ExCeL e lanches 24 horas disponíveis

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

ibis Londres Excel Docklands

9 Western Gateway
Royal Victoria Dock
E16 1AB londres
united kingdom

Fax: (+44)207/0552310

Check-in a partir das 15h00

Check out até as 12h00

  • By Bus Routes:  147/325




  • De avião

    LONDON CITY AIRPORT A 3,7 km / 2,3 milhas

  • De avião

    LONDON GATWICK A 49,89 km / 31 milhas

  • De avião

    LONDON HEATHROW A 35,4 km / 22 milhas

  • De trem

    LONDRES WATERLOO A 11,26 km / 7 milhas

  • De trem

    WATERLOO A 11,26 km / 7 milhas

GPS:51.50756, 0.026393

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Café da manhã
  • Bar


Está com fome? Você não precisa sair do hotel: inspirado pelo espírito de aventura global, o menu do ibis London ExCeL Restaurant é abastecido pelos favoritos de todo mundo, desde saborosas pizzas e saladas até sopas aromáticas e alimentos reconfortantes.

Nossas acomodações

Convidativo, moderno e aconchegante, com uma cama confortável e um banheiro funcional. O quarto do Ibis possui tudo o que você precisa para uma estadia agradável.

Avaliações dos nossos hóspedes para
ibis Londres Excel Docklands

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.2/5

5.793 comentários

Classificação no TripAdvisor 4.0/5

2.505 comentários

A pleasing resting place for a concert

Classificação TripAdvisor 5.0/5

alunl2018 Solo travel - 24/12/2019 Avaliação certificada TripAdvisor

I have used the hotel before because it is convenient for the O2 Arena. THe rooms are clean and comfortable. The bedroom meets all my needs and provided a comfortable night's sleep. The breakfast was hearty and enjoyable. The staff were friendly and helpful


Classificação TripAdvisor 2.0/5

boydb588 Solo travel - 31/10/2019 Avaliação certificada TripAdvisor

Great staff and the rooms are really comfy and a great location but for the second times its let down by the food, restaurant was slammed, fine, placed my order and it came surprisingly quick.. for a reason.. the main dish was under cooked and the side was not what i asked for but the waitress did not wait just slide the plate to me and left. No cutlery or anything.

As expected from Ibis

Classificação TripAdvisor 3.0/5

Sue S Solo travel - 30/10/2019 Avaliação certificada TripAdvisor

The bedroom and bathroom were fine except I found the bed very hard. The dinners were basic. The price was high as Comic Con was on at Excel. Service from some staff was OK, others could improve their people skills.

Good and clean

Classificação TripAdvisor 4.0/5

phillie2 Friends getaway - 29/10/2019 Avaliação certificada TripAdvisor

As always the Ibis delivers good clean rooms with everything you want. But I would have to say that I wouldn't eat dinner again,at that particular hotel, the service was very slow and the food cold, we were offered a glass of wine, which we didn't want, a refund would have been more acceptable.

Excellent stay

Classificação TripAdvisor 4.0/5

teresaej26 Couples - 26/10/2019 Avaliação certificada TripAdvisor

Very friendly, professional staff made us feel very welcome. Our room and bathroom were clean, with the added bonus of an iron and ironing board, a nice touch Excellent varied breakfast, croissants exceptional.

Terrible checking in procedure and uncomfortable seating

Classificação TripAdvisor 2.0/5

WayneForUK Business - 11/10/2019 Avaliação certificada TripAdvisor

There was a high cocktail table with a laptop on from which I was checked in. Eventually as there was a large line in front of me with one person checking people in. The keys then have to be activated on the other side of the reception. Not efficient at all. Bar is slow, run out of glasses (though wasn't busy) and £7 / pint at an Ibis is crazy

A great place in Docklands

Classificação TripAdvisor 5.0/5

keldvi Friends getaway - 22/09/2019 Avaliação certificada TripAdvisor

Just a few walk from DLR or Emirates, in a quiet place. During daytime planes takeoff and landing can be noisy, but the rooms are great, service and staff is wonderful. Definietly will stay here again


Classificação TripAdvisor 5.0/5

bchubb2019 Couples - 18/09/2019 Avaliação certificada TripAdvisor

All the staff were absolutely amazing and so courteous. The room was brilliant, very clean and comfortable. The breakfast was piping hot and just what we needed after such an exhausting night.....Thank you for making our stay extra special

Perfect Stay

Classificação TripAdvisor 5.0/5

Ian L Business - 06/09/2019 Avaliação certificada TripAdvisor

Check inn was very quick and efficient. The room clean and all in working order. All very good until I woke up to find no electricity in the room. All fixed in 10 minutes. Excellent service and a perfect stay.

A relaxed venue

Classificação TripAdvisor 5.0/5

Scottarvit Family - 30/05/2019 Avaliação certificada TripAdvisor

A simple and easy hotel to stay at and low key with no fancy hoops and hurdles to cross staff are very helpful and the decor is contemporary and funky too . will suit current trend in colour schemes. Breakfast was good , and the choice should be offered for fresh poached or fried eggs , as scrambled can become dry fresh berries and fruit would be of benefit too

Dear Scottarvit, Thanks for your time to give us your feedback regarding your recent stay at ibis Excel London Docklands. We are over the moon to see that your stay was perfect. Rest assured that I would share this comments with the team so that they will feel proud of the good job. We are looking forward to welcoming you again soon to make your stay even better. Kind regards. Eduardo Perez Front Office Manager

Business Trip to City

Classificação TripAdvisor 4.0/5

Chouchouteur Business - 06/02/2019 Avaliação certificada TripAdvisor

Had to work at my clients site in the Aldgate area of London at my expense. Found this hotel on Accor website; very competitively priced and close to DLR. reception staff were very helpful and efficient. Rooms were clean and modern after recent refurb. Barman was cheerful. Bar/restaurant evening menu was limited and could be improved. Breakfasts here are substantial and are value if you are a hearty eater. Local restaurants are aimed at Exhibition Attendees. Prices of accom varies considerably; high when Excel Exhibition Centre has function but competitive at other times. Novotel next door has Restaurant/Bar with Sky and BT sports TV. DLR service is frequent; Aldgate Liverpool Str and Bank are all a short walk from Tower Gateway DLR station.

Dear Roy, Thanks for your time to give us your feedback regarding your recent stay at ibis Excel London Docklands. We much appreciate your comments and we are glad to hear that you enjoyed your stay with us. At ibis we strive to provide an optimal customer service and it is always great to see another customer satisfied. We are looking forward to welcoming you soon in your future visit to London. Kind regards. Eduardo Perez Front Office Manager

Great location, hotel and staff

Classificação TripAdvisor 5.0/5

Sydneyx5 Friends getaway - 30/01/2019 Avaliação certificada TripAdvisor

We had a double and twin room and both were clean and fresh. The whole hotel had a fresh smell about it too. Staff were lovely and would definitely recommend. We went to the 02 and caught the cable car over

Dear Sydneyx5, Thanks for your time to give us your feedback regarding your recent stay at ibis Excel London Docklands. We over the moon to see that your stay was perfect. Rest assured that I will share this comments with the team so that they will feel proud of the good job. We are looking forward to welcoming you again soon to make your stay even better. Kind regards. Eduardo Perez Front Office Manager

Good value hotel. However, disappointing breakfast.

Classificação TripAdvisor 3.0/5

Freedom44214788995 Couples - 07/01/2019 Avaliação certificada TripAdvisor

The ibis hotel was good value for money. The rooms were clean and staff were attentive. However, the cooked breakfast was very disappointing, some parts were inedible. Definitely not worth what the hotel were charging. Pop down the road to the o2 for better value and taste!

Good afternoon, Thanks for your feedback regarding your stay at ibis Excel We are happy to hear that overall your stay was satisfactory. Regarding your comments about breakfast, this has been now addressed and we will review all the products. We are looking forward to welcoming you in further occasions. Kind regards Eduardo Perez Front Office Manager

The beds, really... (but fine if you don't care about firm mattresses)

Classificação TripAdvisor 3.0/5

HansBrinker2 Couples - 22/12/2018 Avaliação certificada TripAdvisor

I desperately need a separate qualification for mattresses on hotel evaluation sites like TripadvisorMost hotels in Europe, yes this includes the UK, have dreadful firm bed mattresses. Only fakirs sleep well on them.So this is also the case at Ibis London Excel.If you are fine with extremely firm mattresses, Ibis is a nice and affordable place to stay. Breakfast is reasonably good, rooms nice but do not have enough hooks to easily hang your jacket on. The bathroom is simple and built to make cleaning easy, and therefore it is clean.Public transportation to the city is perfect The rooms that face the water also face noise from airplanes coming from London city airport. Windows are nose reducing versions though.

Short Get away to watch tennis

Classificação TripAdvisor 4.0/5

MGV02 Couples - 25/11/2018 Avaliação certificada TripAdvisor

Staff was very friendly, modern hotel, comfortable bed, conveniently located close to the O2. One drawback is washroom a little small and closet located away from the main door, seamed a bot odd, yet room is very functional.

Docklands Ahoy!

Classificação TripAdvisor 5.0/5

Mike1472AB Couples - 28/10/2018 Avaliação certificada TripAdvisor

We had a great time at this hotel. The property was very clean. The access to public transit is great.Great location right on the water. The staff were excellent, friendly and attentive to our every need.The bar service was excellent(David rocks it). We would definitely stay here again especially with the close proximity to the O2 center.

Short Break

Classificação TripAdvisor 4.0/5

b_r_lilly Couples - 13/10/2018 Avaliação certificada TripAdvisor

The hotel staff are very polite and professional and endeavour to ensure that your stay is as enjoyable as possible. The hotel is also in an excellentlocation for easy access to to major tourist attractions.

Just right for ExCel

Classificação TripAdvisor 4.0/5

mostays Solo travel - 30/09/2018 Avaliação certificada TripAdvisor

Hotel right by the ExCel centre, so ideal for that venue. Friendly staff. Room cosy and typical of an Ibis. Did not try the food (went next door to then Novotel). Couple of 'convenience' stores close by, plus a couple of bars.

Loved it!

Classificação TripAdvisor 5.0/5

125biker68125 Family - 14/09/2018 Avaliação certificada TripAdvisor

Stayed here for 1 night as going to a show at the O2. Having stayed here many years ago, I knew it was a good location. Having checked in online, it was very quick when we arrived. Loved the décor and our room which had very comfortable beds. We had pre-booked breakfast, which included hot food. Wished we were staying for longer!

Nice rooms spoilt by noisy guests

Classificação TripAdvisor 3.0/5

Mr1002013 Business - 31/07/2018 Avaliação certificada TripAdvisor

This is the third time I’ve stayed here and maybe I was just unlucky. The rooms are clean and comfortable, the aircon works, the location is superb if you are at the Excel Centre and there are plenty of bars and restaurants nearby. But the behaviour of a party of guests at the hotel was terrible and I endured banging doors, shouting in the corridor and children playing until 1.45am. Management tried to help but this party would be quiet for 10 minutes and then start again. I don’t usually leave negative reviews but you keep emailing and asking for feedback so here it is. If this was a Premier Inn I would have asked for refund as they guarantee a good nights sleep and for two of the three nights I got very little sleep.

Thanks for your kind feedback and appreciation for clean / comfortable room, which you have enjoyed. I am really sorry to hear about the disturbance from our hotel guest and assure you will ask the team on duty to ensure and review the controls where possible. Please do not hesitate if I can be any further help by contacting me directly on Regards, Raman Julka General Manager

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