Mercure Dartford Brands Hatch Hotel & Spa 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.9/5 348 comentários

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Mercure Dartford Brands Hatch Hotel & Spa - Image 1
Mercure Dartford Brands Hatch Hotel & Spa - Image 2
Mercure Dartford Brands Hatch Hotel & Spa - Image 3
Mercure Dartford Brands Hatch Hotel & Spa - Image 4
Brands Hatch, DA3 8PE DARTFORD, Reino Unido

Descrição

Extras do hotel

  • 15 fully-equipped meeting rooms for up to 270+ guests

  • Motorsport-themed bar dedicated to Brands Hatch

  • Popular wedding and events venue

  • Leisure facilities including indoor swimming pool and gym

  • In-house bar & restaurant serving authentic local dishes

Nossas acomodações

Localização do hotel

Mercure Dartford Brands Hatch Hotel & Spa

Brands Hatch
DA3 8PE DARTFORD
Reino Unido

GPS:51.358815, 0.25235

Telefone
Fax +44 1474 853220

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

GENEVIEVES

Enjoy a meal or drink in Genevieves Restaurant and motor sport themed bar, which overblook the legendary Brand Hatch Racing Circuit.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.9/5  348 comentários

Classificação no TripAdvisor  3.7/5  1.059 comentários

Avoid this hotel

Classificação TripAdvisor 1.0/5

Ciara W Avaliação certificada TripAdvisor

Unfortunately, our stay was very disappointing and we would not return. Check-in was chaotic with a huge queue and only one staff member serving, despite other staff standing around. We had requested an accessible room when booking but were initially given a room on the second floor — despite there being no lift in the building. We had to queue again to change rooms. When we eventually reached the next room, we discovered it was already occupied. We walked in on another guest who was understandably very upset. This was extremely concerning from a safety and privacy point of view, as we had been given access to someone else’s room and belongings. After queuing yet again, we were finally given another room. While it was acceptable for the price, there was no heating so the room was freezing. The hairdryer was broken and the phone didn’t work, meaning we couldn’t even call reception to request a replacement. There was loud building work outside our window which continued late into the evening. The room and bathroom were both shabby and in need of maintenance. We decided to try the spa facilities, which were very poor. The changing rooms were visibly dirty and smelled unpleasant. The hot tub was far too small for the number of people using it, and when we eventually got in, the water was murky. Both of us developed rashes afterwards. The sauna was only lukewarm, the steam room was dirty, and the pool was extremely cold. Breakfast was fine — very standard but with no major complaints. The car park was another issue. It was full of potholes and, due to rain, extremely muddy. There were no marked spaces, which led to very poor parking and limited room when we returned later. We were also surprised to find we had to pay for parking, which we had not been made aware of in advance. There were police present around the hotel in the evening, which was unsettling, although we understand this may have been due to an unrelated incident. Overall, the experience was stressful and uncomfortable. Between the poor organisation, cleanliness issues and lack of basic facilities working properly, we would not stay here again.

vey noisy loud music

Classificação TripAdvisor 1.0/5

Darren r Avaliação certificada TripAdvisor

had a night in this hotel there was some really noisy people kept me and my wife awake untill 1 o’clock in the morning total waste of money definitely won’t be coming back no security

Stay for birthday

Classificação TripAdvisor 5.0/5

Brooke D Avaliação certificada TripAdvisor

Louise was absolutely fantastic all night in the racing bar, we couldn’t appreciate her more, so accommodating! Definitely made our trip so much easier !!

Grosse déception

Classificação TripAdvisor 2.0/5

Glea A Avaliação certificada TripAdvisor

Très grosse déception pour cet hôtel: - nous étions 4(2 adultes 2 enfants) dans la chambre. Il manquait des serviettes de toilette. Je suis allée en réclamer à l accueil. On m a dit qu on m envoyait quelqu un en ramener dans la chambre mais personne n est venu. Mais à quoi bon.... - pas d eau chaude le soir pour se laver (dans notre cas nous en avons eu mais j ai entendu des personnes se plaindre de ne toujours pas en avoir le matin) -concernant la nourriture le buffet pour le repas du soir est insipide, pas de choix, nourriture de mauvaise qualité (pomme de terre pas suffisamment cuite, avec la peau encore pleine de terre! , pas de pain , pas d eau pour boire le personnel n en a remis qu a la fin de notre repas.) - Le petit déjeuner était mieux que le repas du soir mais vraiment rien d exceptionnel -la chambre était entretenue correctement mais le matelas du lit pour les enfants était très très mou. - il faisait froid dans la chambre et si on augmentait la température une ventilation bruyante se mettait en marche. - Enfin j ai oublié 1 objet sur la table de la chambre à mon départ. J ai fait 1 mail pour demander s il avait été déposé par le personnel de chambre à l accueil (j espérai pouvoir le récupérer via 1 envoi colis en payant les frais de port) je n ai jamais eu de réponse. En résumé je ne recommande absolument pas cet hôtel

Hotel con encanto

Classificação TripAdvisor 5.0/5

Leo J Negócios - Avaliação certificada TripAdvisor

Hotel con encanto y con un toque especial gracias a todos los detalles de fórmula 1 y motociclismo que hay en sus instalaciones. Buen desayuno, servicio cordial. Las diferentes salas están habilitadas para reuniones y conferencias y cuentan con cafetería de uso privado.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 315 comentários 8/10 Localização
  • 825 comentários 5.8/10 Quarto
  • 829 comentários 7.6/10 Serviço
  • 14 comentários 5.2/10 Wifi
  • 419 comentários 5/10 Comida
  • 368 comentários 5.3/10 Limpeza
  • 336 comentários 5.6/10 Conforto
  • 270 comentários 5.4/10 Comodidades

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