ibis Londres Thurrock M25

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ibis Londres Thurrock M25 2 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 608 comentários

Hotel ALLSAFE. Aprovado

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Descrição

Extras do hotel

  • Um hotel com certificação ALLSAFE Clifton Environmental

  • Located just by the A282, with easy-access to central London

  • Ebbsfleet International Station is a 15 minute drive away

  • Free on-site parking for all hotel guests

  • Hotel Restaurant Fogg's serves a delicious choice of global cuisine

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

ibis Londres Thurrock M25

Weston Avenue, West Thurrock, Essex
RM20 3JQ GRAYS
Reino Unido

  • De avião

    GATWICK AIRPORT A 64,37 km / 40 milhas

  • De avião

    HEATHROW AIRPORT A 101,38 km / 63 milhas

  • De avião

    LONDON CITY APT A 48 km / 30 milhas

  • De carro

    M25 JUNCTION 30-31 A 1,61 km / 1 milhas

  • De trem

    CHAFFORD HUNDRED TRAIN STATION A 3,22 km / 2 milhas

  • De trem

    PURFLEET TRAIN STATION A 3,22 km / 2 milhas

GPS:51.477455, 0.268539

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Café da manhã
  • Bar

FOGG'S

O restaurante Fogg's oferece os sabores favoritos dos quatro cantos do mundo para você desfrutar. O local perfeito para quem viaja sozinho ou com amigos ou colegas.

Nossas acomodações

Acolhedor, moderno e confortável, com uma cama aconchegante e uma casa de banho funcional. O quarto tem tudo para o agradar

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
ibis Londres Thurrock M25

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.1/5  608 comentários

Classificação no TripAdvisor  3.5/5  865 comentários

Great place to stay

Classificação TripAdvisor 5.0/5

rellis7 Avaliação certificada TripAdvisor

The location on the M25 is spot-on. The large shower is a real plus point but it’s the staff that make Ibis Thurrock the five star place that it is. From the cheery welcome, no matter how late you arrive, to the friendly goodbye, nothing is too much trouble, the professionalism is so evident. We look forward to returning.

Dear rellis7, Thank you so much for the wonderful review. It is much appreciated! I have shared your kind words with the team who are equally delighted that you enjoyed your stay with us. We look forward to welcoming you back again in the near future. Kind regards, Renata Ujvari General Manager

Overall okay

Classificação TripAdvisor 3.0/5

summermackay Avaliação certificada TripAdvisor

Room was very clean, staff were friendly. Although we booked a double room and had 2 single out together which resulted a restless night as we had to keep pushing them together. Bar was also closed by the time we got there which was around 11pm, but there was no where to get refreshments from.

Dear summermackay, It was a pleasure having you with us and thank you for your kind comments about the staff. I have addressed the matter involving the bed type; I am sorry about the inconvenience this has caused. In regards to the bar, I am sorry we have provided you with wrong information. We do in fact serve a 24/7 food menu and soft drinks to our residents. I hope we will have the opportunity to welcome you back in the near future and showcase the amazing service we are known for. Kind regards, Renata Ujvari General Manager

The Drains Stink

Classificação TripAdvisor 3.0/5

Swifti50 Negócios - Avaliação certificada TripAdvisor

The hotel is ideal for my work and the staff are fantastic however the rooms are in need of some refurbishment. The desk top was chipped, the room was cold but the worst thing was the drainage system which stank and was awful. It came from the sink and left a very bad taste in the mouth. The water wouldn't run away, which tells you how bad it was as I was on the 4th floor.

Dear Swifti50, Thank you very much for taking the time to leave a review following your recent stay with us. I was happy to read that you found the staff to be fantastic. I am sincerely sorry for the maintenance shortfalls you experienced. I will be looking into this in more detail to ensure it does not happen again. We hope to have the opportunity to welcome you back again in the near future. Kind regards, Renata Ujvari General Manage

Birthday

Classificação TripAdvisor 4.0/5

vuka2022 Avaliação certificada TripAdvisor

A brilliant get away and break for my wife's birthday and it was not a bad idea at all. The location was fantastic for us as it's just 5 minutes away from lakeside shopping centre. The breakfast wasn't bad too.

Dear vuka2022, Thank you very much for your lovely review. We look forward to welcoming you back in the near future for another amazing stay. Kind regards, Renata Ujvari General Manager

Pleasant and Helpful

Classificação TripAdvisor 5.0/5

angelapY6634NW Avaliação certificada TripAdvisor

All staff very helpful good room clean and tidy any issues we may have had were never a problem for any member of staff excellent stay returning soon breakfast is definetely worth trying good value...

Dear angelapY6634NW, Thank you for leaving this wonderful 5 star review following your recent stay with us. I am thrilled to read the team took good care of you and we look forward to welcoming you back in the near future. Kind regards, Renata Ujvari General Manager

Ideal for a short break

Classificação TripAdvisor 4.0/5

AlanB404 Avaliação certificada TripAdvisor

The customer service especially at reception and in the restaurant was exceptional. The rooms were adequate for a short one or two night stay. Excellent value and they allow dogs which for us was a bonus.

Dear AlanB404, I thank you sincerely for your very kind review following your recent stay with us. I will pass on your comments to all the team who made your stay so enjoyable and I look forward to your next visit to us. Kind regards, Renata Ujvari General Manager

Rooms are very clean & comfortable. Staff are so kind & helpful.

Classificação TripAdvisor 5.0/5

ladysosure Avaliação certificada TripAdvisor

I’ve stayed here many times for “me time”. I’ll always come back as the hotel is amazingly clean & comfortable, yet so reasonably priced. The staff have always been so friendly, helpful, considerate - I did they’re always willing to go the extra mile. Lovely people, I always feel welcomed.

Dear ladysosure, Wow! Thank you so much for your fantastic review! I am delighted to hear that you had an amazing stay and that the team is always looking after you. They will be delighted to read your fabulous review. We look forward to welcoming you back. Kind regards, Renata Ujvari General Manager

Ibis Thurrock

Classificação TripAdvisor 3.0/5

HarryH2155 Avaliação certificada TripAdvisor

Having stayed at this hotel many times prior to the recent covid crisis, i was somewhat disappointed on this stay. The room had a cobweb in one corner and there was a large amount of dust on the top shelf of the wardrobe. A previously half eaten Chinese meal had been left outside in the corridor on our arrival and it was there when we departed the following morning! Tv reception was very hit and miss with few channels working correctly. My main concern was the breakfast bags which consisted of an open brown bag containing various items. The croissant and pastry did not appear to be fresh and the apple provided was of poor quality. More worryingly, it was obvious that some of the bags had been "rifled" through by previous residents taking what they wanted from the bags, as the first bag I picked up was missing various items. However I would say during normal times the full English breakfast was always first class. Despite my previous comments it will not prevent me from using this hotel in future The reception staff , as always were very pleasant

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian

Good Hotel made my stay very pleasant.

Classificação TripAdvisor 4.0/5

Swifti50 Negócios - Avaliação certificada TripAdvisor

The hotel was in a excellent location for my business trip. The reception and bar/restaurant staff were very welcoming, helpful and made my stay so much easier. The food was good and was served very quickly, nothing was too much trouble. I thought the rate was good for the location also. Plenty of car parking which was also welcoming.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Excellent from all point of views

Classificação TripAdvisor 5.0/5

gheorghemarius1979 Negócios - Avaliação certificada TripAdvisor

I had very good experience from all the points of view. High qualified people, especially at the reception desk and i would like to mention Ruth , Asta , Edita . David too very kind and sociable. I strongly recommand.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Very helpful staff.

Classificação TripAdvisor 4.0/5

billotalk60 Solo travel - Avaliação certificada TripAdvisor

As always the staff at the Ibis Thurrock are very helpful, here I have to mention Asta, who dealt with my problem effortlessly. My suitcase was delivered to the hotel and was kept securely and upon my return it was given to the courier, for the return to my home. Very efficient. I would have given Excellent for the service but for the fact there were insufficient staff on to allow for a swift service for dinner, very slow and there was no indication that one had to go to the bar to order. Breakfast was fine and the gentleman (sorry did not catch his name) stocking up and clearing was happy and helpful, food was good. Thank you.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have made note in regards to staffing level. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

Good Dog Friendly Hotel

Classificação TripAdvisor 3.0/5

crabtreerob1 Solo travel - Avaliação certificada TripAdvisor

If you need somewhere that accepts Dogs and offers the basic requirements for when you have to stay somewhere away from home,then IBIS hotels fulfill this. Have stayed at this hotel a number of times.Staff always friendly. Rooms are adequate and have all that one needs for a hotel stay.. Nothing fancy but adequate

Dear Guest, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Stayed before and very good. Friendly staff

Classificação TripAdvisor 5.0/5

767geoffo Família - Avaliação certificada TripAdvisor

Stayed before at this hotel used it because I was going to Tilbury Cruise Terminal it’s very good for the price and was very convenient for the location I have stayed at other Ibis hotels when working away and have never had a single complaint

Dear Guest, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Consistently good value with great staff

Classificação TripAdvisor 5.0/5

352aidand Família - Avaliação certificada TripAdvisor

We stay 3 or 4 times a year when visiting family. The rooms are clean and comfortable, and functional rather than luxurious. The location is good for shopping at Thurrock Lakeside and Bluewater and offers easy access to London and South East Essex. Breakfast is a self-service buffet with everything you could need, unless you prefer poached or fried eggs. The hotel staff are all friendly, welcoming and helpful. Ruta, Edita and Dave helped us this time but they are all great.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with Ruta,Edita and David and also with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Overall stay with Ibis Thurrock

Classificação TripAdvisor 5.0/5

josscoventry Negócios - Avaliação certificada TripAdvisor

I have stayed with Ibis Thurrock for over a month and the customer service has been sublime from start to finish. Ruta and Jolanta have been a massive help from day 1. I highly recommend people to come and stay.

Ibis

Classificação TripAdvisor 5.0/5

stewartwills78 Friends getaway - Avaliação certificada TripAdvisor

Very nice hotel and the staff are very friendly especially edita! Would definitely use again, easy to find and very close to lakeside, it’s exactly what you pay for and the breakfast was good too and plenty to choose from

Ibis Thurrock

Classificação TripAdvisor 5.0/5

Niksmartie Negócios - Avaliação certificada TripAdvisor

I stay here often as i work as an Engineer covering London areas and have always had a pleasant stay. I am always made to feel welcome and at home weather it is Ruta on the front desk welcoming me with my name, chat and a smile, to Anna and especially Susanna on the bar remembering what i drink, where i work and general nice small talk about life, makes for a really enjoyable stay. I would recommend to all my friends and work mates to stay here. Nik.

Brilliant

Classificação TripAdvisor 5.0/5

kgkcontractors Negócios - Avaliação certificada TripAdvisor

All the staff are helpful and polite, shopping centre very close by - 10 min walk retail park. Food are pretty decent and breakfast sets you up for the day. Room are clean and tidy, housekeeping does a wonderful job of cleaning the room.

good customer service

Classificação TripAdvisor 5.0/5

english192 Negócios - Avaliação certificada TripAdvisor

The staff our very professional greet you with a smile and are always helpful especially Amma, Ausra and Ruta although all the staff are great and they try to give me the same room which has a great shower. Obviously a good training system is in place, many thanks to all.

Dear english192, Wow! Thank you so much for your fantastic review! I am delighted to hear that you are enjoying your stays with us! Our staff is our greatest asset and I am delighted all of them go the extra mile in looking after our guests. I look forward to welcoming you back. In the meantime, if there is anything further I can assist with, please do let me know. Kind regards, Renata Ujvari General Manager

nothing to do with an Ibis

Classificação TripAdvisor 2.0/5

eclauss Negócios - Avaliação certificada TripAdvisor

nightmare night - loud room - climate control difficult to operate - room size is a joke (definitely nothing to do with an Ibis Standard) it looks like it was a Formule 1 turn into an Ibis - the mattress is absolutely a disaster) Guy at breakfast is a Star, extremely friendly and caring about every guest

Dear Elian C, I thank you sincerely for your review following your recent stay with us. I am sorry that our rooms and mattress were not to your liking. That part of the hotel was fully refurbished in 2015; and I am sorry that the room size and comfort of the room did not meet your expectations. I will pass on your comments to David who made your breakfast experience so enjoyable. I am sure he will be delighted. Kind regards, Renata Ujvari General Manager

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