Mercure Bolton Georgian House Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 311 reviews

Mercure Bolton Georgian House Hotel - Image 1
Mercure Bolton Georgian House Hotel - Image 2
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Description

Hotel extras

  • On-site swimming pool, jacuzzi, spa and gym facilities

  • Bolton town centre is located just 5 miles away

  • Located within 1.5 miles of the University of Bolton Stadium and Horwich Parkway station.

  • Nine function rooms for up to 300 guests

Our accommodation(s)

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Hotel location

Mercure Bolton Georgian House Hotel

Manchester Road, Blackrod
BL6 5RU BOLTON
United Kingdom

GPS:53.576499, -2.560394

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE RESTAURANT

The Brasserie Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to complement your meal in a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  311 reviews

TripAdvisor Rating  4.0/5  1,096 reviews

Certificate of excellence 2024

Irene Made The Experience!

TripAdvisor rating 5.0/5

Sophie P TripAdvisor review

Today we had afternoon tea at the hotel as a girls family day out. The experience was wonderful but the service from Irene made it that whole lot better, she was smiley, friendly and nothing was too much to ask of her. Irene really is a credit to the hotel.

A great venue for a catch up.

TripAdvisor rating 5.0/5

salter54 Friends getaway - TripAdvisor review

A friend and I met in the Sports Bar at the hotel for a coffee. It was very comfortable, warm and clean and we were very well looked after by Irene. A great place for a quiet catch up. There is plenty of parking available and all the staff we spoke to were friendly and helpful.

Avoid!

Customer review rating 0.5/5

M L. Couples - Confirmed reviews ALL

Not sure briefly will cut it. Not sure why “Georgian manor house “is used to describe the hotel. It is so far from manor house! You enter and smell of musty damp hits you. We picked that stay because of the swimming pool! How foolish of us. First thing met us at the reception was a sign- sorry pool is closed ! When i asked why we were not informed . Lady said - don't know and carried on with the speech about faulty parts ect…. What receptionist didnt know that i spent 30+ years in hotels and know every speech possible. I received email couple days before arrival about possible upgrade - privilege room or smth like that where for 16 £ we can have robes slippers i thought why not . 16£ On arrival no one even mentioned that until i asked . I v been told we only have 3 of them and you already have big room!! Exact words of the receptionist. Not sure where and who trains your staff but believe me you can refuse guest with a smile on your face and still make guest happy. So off we went to room and decided to go to jacuzzi and sauna as we were told they are still working. Ha! Big yellow sign met us by jacuzzi. Ok lets do sauna. We were searching for sauna until finally one of the guests told us SAUNA IS SEPARATE !! So if you came with your partner you sit in sauna on your own ! Great experience! Staff member by the way never bothered to tell us until i asked him if that was a joke! When we asked about lockers he said they are all padlocked but he ll check if he has key. But there is no one so you can leave your things . We came with 2 phone lime most ppl probably would- when i asked if he can put my phone behind desk- yes no problem, if i am not here you just go and take your phone! Wow! Very secure!Off we went onto our welcome free drink experience. No one at the bar-ok not a problem, bar person was busy in his office.i asked for some bubbles not obviously Veuve Clicquot simple prosecco. No you cant have it , it s not on welcome drink list!!! My eyes and ears could mot believe it. So i said have you got sifferent rules from other Accorproperties? Cause where i stayed even in Europe it is on the list. Oh no in UK we dont! There i had to stop him! Was too much. So i had wine my partner has beer and we say there like what shall we do now?? “Manor house “ is in middle of mo where , so ok decided to brave little walk, check the car etc And surprise!!!! Car park very secure and that camera that is hanging off on the wall makes sure all is recorded. Dear “Manor house “ to say that we were not best pleased with our stay is say nothing

Dear Milena L., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am especially sorry to hear about the pool being closed due to a fault on the pump. The sauna's are in separate changing area's and unfortunately we are unable to change this. I will be sure to share this feedback with the team to avoid such comments in the future. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great place

Customer review rating 5.0/5

L K. Families - Confirmed reviews ALL

Lovely hotel ,great food ,good size bedrooms ,lovely staff ,couldn't fault it ,would definitely recommend it and would stay again 😊

Dear Lisa K., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brilliant

TripAdvisor rating 5.0/5

167Dave8 TripAdvisor review

Stay at this hotel pretty regularly aways clean comfortable room with a good breakfast. Have to give a shout out to the girls on duty at breakfast Rachel and Valeral (sorry if i have misspelled your name) as we had a dog with us our breakfast area was placed in an adjacent room. Two tables and five chairs were brought to us. The girls went out of their way to accommodate our party. Thank you.

Thank you for taking the time to provide your recent review. I will be sure to share your comments with the breakfast team :)

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