Novotel Manchester Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,610 reviews

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Hotel extras

  • Free WI-FI

  • On-site eXchange Bar & Lounge for guests

  • Gym, sauna and steam room

  • 5 minute walk to main shopping area

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

Our accommodation(s)

Hotel location

Novotel Manchester Centre

21 Dickinson Street
United Kingdom

GPS:53.476767, -2.241501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,610 reviews

TripAdvisor Rating  4.0/5  2,291 reviews

Certificate of excellence 2024

Excellent stay & customer service

Customer review rating 5.0/5

Katy Business - Confirmed reviews ALL

Exceptional service and always made to feel welcome. The team go above & beyond to make you feel special & always give you a warm welcome. I will continue coming to this hotel because of the excellent service they provide overall. The hotel services also offer great evening times, where you can relax after a long day.

Dear Katy, Thank you for sharing your positive feedback with us. We are thrilled to hear that you had an excellent stay and received exceptional customer service. Our team is dedicated to making every guest feel welcome and special, going above and beyond to ensure a memorable experience. We are delighted that you enjoyed our evening facilities for relaxation after a long day. We look forward to welcoming you back to Novotel Manchester Centre. Best regards, Pasquale Oriolo. Assistant Front Office Manager.

Customer review rating 5.0/5

Phil Solo - Confirmed reviews ALL

Everything was excellent

Dear Phil, Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us. We are committed to providing excellent service to all our guests. Best regards, Pasquale Oriolo. Assistant Front Office Manager.

Good nice hotel but not impressed with the room

Customer review rating 1.5/5

Dan Couples - Confirmed reviews ALL

Very nice hotel and situated well. However the air con was practically non existant and the toilet was blocked after the first flush and we had to unblock it ourselves due to no one coming to sort it.

Dear Dan, We appreciate your feedback and apologize for the inconveniences faced with the air conditioning and the blocked toilet. Rest assured that we will address these issues to enhance our guests' experience. Best regards, Pasquale Oriolo. Assistant Front Office Manager.

Good rooms.

Customer review rating 3.5/5

Dan Friends - Confirmed reviews ALL

Slow check-in process, otherwise the visit was pleasant.

Dear Dan, Thank you for your feedback. We are glad you enjoyed our rooms. We apologize for the delay during check-in. Your comfort is our priority, and we will work on improving our check-in process. Best regards, Pasquale Oriolo. Assistant Front Office Manager.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Always a good experience staying in Novotel Hotels

Dear Guest, Thank you for your kind words. We are delighted to hear that you had a good experience staying at Novotel Manchester Centre. We look forward to welcoming you back soon. Best regards, Pasquale Oriolo. Assistant Front Office Manager.

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Other web-users rate our hotel

  • 1,060 reviews 9.3/10 Location
  • 1,409 reviews 7.2/10 Room
  • 1,273 reviews 9/10 Service
  • 30 reviews 4.4/10 WiFi
  • 641 reviews 7.3/10 Cleanliness
  • 554 reviews 8.4/10 Breakfast

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