Novotel Manchester Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,243 reviews

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Novotel Manchester Centre - Image 1
Novotel Manchester Centre - Image 2
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21 Dickinson Street, M1 4LX MANCHESTER, United Kingdom

Description

Hotel extras

  • Free WI-FI

  • On-site eXchange Bar & Lounge for guests

  • Gym, sauna and steam room

  • 5 minute walk to main shopping area

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

Our accommodation(s)

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX MANCHESTER
United Kingdom

GPS:53.476767, -2.241501

Telephone
Fax +44 161 235 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EXCHANGE FOOD AND DRINK LOUNGE

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,243 reviews

TripAdvisor Rating  4.1/5  2,342 reviews

Certificate of excellence 2025

Customer review rating 2.0/5

Umran Y. Business - Confirmed reviews ALL

I have waited for the check in quite a lot although I was told the room would be available for that time, something technical happened I guess. When I finally get to the room the card was not working and had to call reception twice to remind them that someone was about to help me. Not the best experience.

Dear Umran, Thank you for sharing your feedback regarding your recent experience at our hotel. I apologize for the delays you encountered during check-in and the inconvenience with your room key. We strive to ensure a seamless experience for all our guests, and I regret that we fell short in this instance. Your comments are valuable, and we will review them to enhance our services. Warm regards, Alexandra Panta Operations Manager

Customer review rating 5.0/5

Runar I. Friends - Confirmed reviews ALL

the staff is so nice and the center of Manchester :)

Dear Runar I., Thank you for your kind words about our staff and for highlighting our central location in Manchester. It is always rewarding to hear positive feedback from our guests, and I will be sure to share your comments with the team. We look forward to welcome you back. Warm regards, Alexandra Panta Operations Manager

Customer review rating 4.5/5

Clare H. Couples - Confirmed reviews ALL

Great location, lovely, helpful staff. The only downside was that we had a room for people with mobility issues which meant the sinks in the bathroom were quite low - the upside is that the room was spacious! We were on the 4th floor and had a great view across to chinatown

Dear Clare, Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our staff to be lovely and helpful, and that you enjoyed the spaciousness of your room along with the great views. I appreciate your feedback about the bathroom facilities in the mobility-accessible room, as guest comfort is important to us. We hope to welcome you back soon for another enjoyable experience. Warm regards, Alexandra Panta Operations Manager

Customer review rating 4.0/5

Holmes S. Business - Confirmed reviews ALL

A comfortable stay - nice room with a good bed and shower, quiet despite the location.

Dear S., Thank you for sharing your positive experience during your recent stay. We are pleased to hear that you found your room comfortable and enjoyed the amenities. It is our aim to provide a relaxing environment for all our guests and we look forward to welcome you back. Warm regards, Alexandra Panta Operations Manager

Customer review rating 2.0/5

Anthony W. Business - Confirmed reviews ALL

Three night stay for a business trip. Room was tired. The toilet was not in the bathroom, but in its own cubicle right next to the door - weird, and so small that it was awkward to close the door… and the door didn’t close properly (fortunate that I was travelling alone). The carpet of my room had several stains that one could only hope were from a dropped Madras. Worst pillow I have yet to experience. The hair clip (that wasn’t mine) remained under the desk for the duration of my stay.

Dear Anthony, Thank you for sharing your feedback regarding your recent visit. I apologize for the inconveniences you encountered during your stay. Your comments about the cleanliness of your room and the condition of the furnishings have been noted. We take pride in maintaining high standards, and I regret that we fell short in this instance. Regarding the layout of the bathroom and the issues with the door, I appreciate your observations and will ensure they are communicated to our maintenance team for review. I also understand the discomfort caused by the pillow and the cleanliness of the carpet, which are important aspects of our guests' experience. Thank you for bringing these matters to our attention and hope to have the opportunity to welcome you back for a more enjoyable stay. Warm regards, Alexandra Panta Operations Manager

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Other web-users rate our hotel

  • 1,081 reviews 9.6/10 Location
  • 1,236 reviews 7.4/10 Room
  • 1,338 reviews 9/10 Service
  • 25 reviews 6.3/10 WiFi
  • 572 reviews 7.1/10 Cleanliness
  • 526 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.