Novotel Manchester Centre Hotel 4 stars

Had a great stay all weekend. Great central location very clean hotel. Reception staff friendly and modern rooms etc. Only concern was the bar staff waiter was miserable! We order food in the bar too which was very nice but again staff didn’t smile much! Other than that we had a fab time xx

after one night and a full day at the hotel, the room was not done. we asked 4 times at the reception to address the situation they acknowledge our request but by 6 pm this was still not done. we finally ended up to be changed of room. we had to pack all our luggages to get to the new room. this is not really what we expected, especially as a Platinium client. this is the first time that we had such a poor experience.

They've changed the breakfast sausages from the usual and are not as good. The breakfast is one of the reasons I book this hotel

The Novotel in Manchester done a really outstanding job on my daughters anniversary the bed was decorated with swans and flowers and a beautiful add for her

Overall a nice stay but still with some issues i.e. the air con not working in the room (so a heater was supplied - in any other hotel I would have asked for a refund for the inconvenience of this) and the bar/eating experience could still be better. However the reception staff were very nice and helpful and well mannered.

Booked a suite for a long weekend away, very happy with the room. The location is fantastic and is only a couple of minutes from China Town and the main shopping districts! Staff were very helpful and friendly whenever we encountered them. Excellent Hotel.

Friendly and helpful check in staff. Lovely room. Hotel is in a central location and was eady to find. Parking was pricey but i would expect that in a city centre. Room service was quick and pizzas tasty. The overall experience was slightly let down by a complicated booking process because we paid in part with Tesco vouchers.

Everything was great, kids loved it as well.

Fantastic service at check in, upgraded due to Accor loyalty membership. Requested more pillows for the room they were brought up immediately. Comfy beds and warm rooms. Breakfast was amazing.

Checking in online was an easy process, keys can therefore be collected quickly. Good breakfast selection nice room.

Always made to feel welcome! We good sized rooms, which was clean and comfortable. Breakfast was good, with plenty of selection and gluten free cereal for me!

First time in this hotel due to work travelling. Cleaning condition good, can definitely be better, but quite a few issues from the start. The reserved room wasn't available, so they upgraded. The room door didn't lock properly, had to figure it out that actually had to lift the door (it quite a bit of effort) to be able to lock it. They offered to swap room but at that time of the night I couldn't bother of moving everything to another room. The coffee machine didn't work properly. They tried to fix it, but eventually the following day theyhad to swap for a new one. On my last day, although having the no disturb sign, one of the staff members walked in - luckily I was just getting ready to come out. Breakfast really good and well organised. Reception staff very friendly and professional. Manager professional and approachable. The staff definitely compensated the rest.

Clean, quiet room with good facilities. Tasty breakfast with lots of variety - cooked options, fresh fruit, yoghurts, good coffee and tea. All staff helpful and polite.

all good , nice evening meal

Everything worked, it was clean and ideally placed for work. I am however still waiting for my email invoice which is frustrating.