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Novotel Manchester Centre Hotel 4 stars

Customer review rating 4.4/5 7,162 reviews

ALLSAFE approved hotel

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Novotel Manchester Centre
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+ 19 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • On-site eXchange Bar & Lounge for guests

  • Three-minute walk to the iconic Manchester Town Hall

  • 25% parking discount for guests at Q Park Piazza (M1 4LX)

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Room for hearing impaired guests
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf Paying
  • Outdoor tennis court (nearby) Paying
Business services
  • 8 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX manchester
united kingdom

Tel: +441612352200

Fax: (+44)161/2352210

Check-in from 14h00

Check out up to 12h00

  • ALL NATIONAL ROUTES :  CHORLTON STREET

  • MANCHESTER AIRPORT :  104/105 PRINCESS STREET

  • SALFORD QUAYS TO PICCADILLY :  METRO LINK ST PETERS SQUARE

  • By plane

    MANCHESTER INTL At 10km / 6.21 miles

  • By boat

    HOLLYHEAD At 100km / 62.14 miles

  • By boat

    LIVERPOOL At 55km / 34.18 miles

  • By helicopter

    BARTON AERODROME At 10km / 6.21 miles

  • By helicopter

    MANCHESTER INTERNATIONAL AIRPORT At 10km / 6.21 miles

  • By train

    PICCADILLY STATION At 1km / 0.62 miles

  • By train

    VICTORIA STATION At 2km / 1.24 miles

GPS :53.476767, -2.241501

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

EXCHANGE FOOD AND DRINK LOUNGE

Type of cuisine: Regional

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

EXCHANGE FOOD AND DRINK LOUNGE

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 80

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Manchester Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,162 reviews

TripAdvisor Rating 4.0/5

2,179 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great location

Customer review rating 5.0/5

N C. Solo - 14/09/2021 Confirmed reviews ALL

This hotel has everything I needed, great central location and parking steps away from the hotel.

Conveniently placed hotel

TripAdvisor rating 3.0/5

Tour50622849500 14/09/2021 TripAdvisor review

Adequate and convenient stay. We were able to take our small dog who settled well. The room was spacious & the facilities were good. Was nice to be able to use the gym. Breakfast was buffet style & adequate would probably suit most people but we would have liked more of a variety of fresh fruit.

Excellent location and staff very customer focussed

Customer review rating 4.5/5

Eamon Business - 12/09/2021 Confirmed reviews ALL

Excellent but pity hotel bar wasn't open beyond 10.30pm

Our poorest experience in a Novotel.

Customer review rating 2.0/5

Simon Couples - 11/09/2021 Confirmed reviews ALL

Hotel well located and modern. Breakfast good as ever. Our room with a sofa as booked had a room with a single bed which we tried to, but couldn’t convert to a sofa. We asked 3 times in our two day stay for the sofa to be made up and we were promised that housekeeping would do it. It hadn’t been made up by the time we left. Our room wasn’t serviced each day - we were told because of Covid. Tell customers that in advance so at least they know. Our shower didn’t drain properly so showers were shorter to avoid flooding the room. We didn’t bother to report it based on the sofa bed lack of response.

Well located

Customer review rating 4.0/5

Sinan Business - 10/09/2021 Confirmed reviews ALL

It was good however for couple nights, I was hearing the people talk in the next room which I felt quiet hard to sleep without using earplugs

Well located

Customer review rating 5.0/5

J. Couples - 09/09/2021 Confirmed reviews ALL

Really lovely and clean room for a very good price

Very good location however the absence of working lifts was a big disadvantage to 'older' guests.

Customer review rating 4.0/5

T. H. Families - 08/09/2021 Confirmed reviews ALL

The attitude and helpfulness of staff was particularly pleasing.

Friendly helpful staff, clean rooms, well located

Customer review rating 4.0/5

Renha Friends - 08/09/2021 Confirmed reviews ALL

Staff were ever so helpful as wanted a particular kind of room. So friendly and accommodating. Hotel rooms and bar were lovely.

Good location, but there could be improvements

Customer review rating 3.5/5

R K. Business - 08/09/2021 Confirmed reviews ALL

A short one night stay, in a nice spacious, comfortable room. Found the separate toilet space very bizarre and unhygienic. And I don’t recommend the on site gym which is poorly ventilated with equipment that barely works. But if you’re looking for simply a room, this is is located well and within walking distance to Manchester Oxford Road Station and to the city centre.

Disappointing

Customer review rating 2.5/5

Anonymous Solo - 07/09/2021 Confirmed reviews ALL

The room was clean and comfortable but my stay was disappointing overall; the lifts were broken, as was the coffee machine in my room. No breakfast tea had been provided and rather than mugs 2 small paper cups were given. Despite using the fast check in system, my key wasn't ready. Overall it was fine but did not feel like value for money.

great location.. nice rooms.. unorganised staff

Customer review rating 3.0/5

Mrs K. Couples - 06/09/2021 Confirmed reviews ALL

i prepaid for late checkout and breakfast and requested a bathtub in an executive rooms, I was advised on check-in that no bath tubs were available and that the late check out was based on availability.. i had to dig out my reservation confirmation and prove my position which was sorted out apparently but then i had house keeping knocking on my door multiple times on check out day after a very late night - very annoying.. need better communication.

Not great considering the price.

Customer review rating 3.5/5

Elli Couples - 06/09/2021 Confirmed reviews ALL

When we arrived there was a huge queue to check in with only 1 person available on the desk so took a while to get our room card which made us late to a booking we had to go to. The lift was broken so we had to carry everything up stairs. When we got into the room it seemed fairly clean but there was some sort of stains on the ceiling and above the wardrobe which didn't look appealing. The bedside table also had some wood paneling missing. When booking it said there would be a minibar in the room which there wasn't and there also wasn't any slippers included which it said there would be. The bathrobe had a black stain on it which isn't ideal so didn't use that. The staff seemed nice from the contact we had and breakfast was good but I don't think I'd stay here again based on the cleanliness of the room.

Junior suite

Customer review rating 2.0/5

S. G. Couples - 05/09/2021 Confirmed reviews ALL

It has a lot to be desired. Some sort of brown splash marks on ceiling and on side of curtain. Can't use all 3 shower settings at the shower basin floods into the room. Marks on carpets. Generally not as described and shown in pictures. Room 130.

Well located. Nice hotel

Customer review rating 5.0/5

Lydia M. Couples - 05/09/2021 Confirmed reviews ALL

Great stay. Staff are accommodating, great breakfast.

Dear LYDIA M., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Perartilla Reception Team

Good stay

Customer review rating 4.5/5

S Families - 02/09/2021 Confirmed reviews ALL

We had a lovely stay, everything went well. Breakfast was good, rooms were clean. Parking was a bit of an issue but other than that all was good.

Dear SADIYA AFZAL, We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Perartilla Reception Team

Good location. Noisey

Customer review rating 2.5/5

Mahnaz D. Families - 01/09/2021 Confirmed reviews ALL

Hotel procedures was not known by staff, doubt when asked a question. Requests not followed. Allowed customers to walk around buffet breakfast without masks or disinfecting hands on arrival. Beds made poorly with no mattress protector. Room on arrival had good stains on surfaces and across TV. Under and around room, chop sticks, bits of rubbish.

Okay

Customer review rating 2.5/5

Kf Couples - 01/09/2021 Confirmed reviews ALL

Floor was dirty there were stains all over it, looked like blood or feces. Ceiling in the bathroom started leaking during the night and dripping all over the floor.

Hassle-free weekend stay.

Customer review rating 4.5/5

Craig Couples - 01/09/2021 Confirmed reviews ALL

I haven't used the Novotel brand of hotels for many years so it was such a welcome bonus to see them so competitively priced on a recent weekend celebration in Manchester. The location (Novotel Manchester Centre) was great for easy access to both the city proper and the Pride celebration venues (the Gay Village/Canal Street in particular). The hotel was always clean, the staff incredibly friendly and helpful, and it had a lovely atmosphere of genuinely welcoming and getting the job done without being over the top or 'false' - they also had an extra security feature upon returning to the hotel in the early morning hours of having to swipe in (with your hotel key card) and staff politely checking and verifying your name/room no. - this was a welcome safety measure. We didn't even take full advantage of the available facilities (e.g. gym, spa), but this just means we have more things to look forward to in future visits. Thank you Novotel Manchester Centre and all of your staff for making the stay so enjoyable.

Dear JOHN K., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Perartilla Reception Team

Best relax

Customer review rating 5.0/5

Jekaterina K. Friends - 01/09/2021 Confirmed reviews ALL

Nice place, good rooms, comfort for all type people(family) and etc. Bar inside and outside. People very nice. very expensive parking but at list hotel give discount 25%

Dear JEKATERINA k., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Perartilla Reception Team

Awful experience

TripAdvisor rating 2.0/5

tylercristal3 12/08/2021 TripAdvisor review

Original room (337)was set out as a double instead of a twin room! Check-in was horrendous 40min in a qué with 1 member of staff on! Was allocated room (336) had stains on carpet, toilet door was loose/broken nearly got trapped in toilet! Bathroom small mirror had large crack across the middle which is a health & safety issue! Especially if the glass was to fall out & land on someone's foot you'd have a lawsuit on your hands! Towels were clean but when opened up they were all stained not very nice for your guests! The room & bathroom had loads of midgies/flies which bit us. The bedding was heavily starched which made us itch so we had to sleep on top of the beds! Also didn't sleep in the night with the noise with people shouting & slamming doors!This has put me off from staying at Novotel ever again

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