Novotel Manchester Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 7,467 reviews

ALLSAFE approved hotel

Information message

Novotel Manchester Centre
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+ 19 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • On-site eXchange Bar & Lounge for guests

  • Three-minute walk to the iconic Manchester Town Hall

  • 25% parking discount for guests at Q Park Piazza (M1 4LX)

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX manchester
united kingdom

Fax: (+44)161/2352210

Check-in from 15h00

Check out up to 12h00

  • ALL NATIONAL ROUTES:  CHORLTON STREET

  • MANCHESTER AIRPORT:  104/105 PRINCESS STREET

  • SALFORD QUAYS TO PICCADILLY:  METRO LINK ST PETERS SQUARE

  • By plane

    MANCHESTER INTL At 10km / 6.21 miles

  • By boat

    HOLLYHEAD At 100km / 62.14 miles

  • By boat

    LIVERPOOL At 55km / 34.18 miles

  • By helicopter

    BARTON AERODROME At 10km / 6.21 miles

  • By helicopter

    MANCHESTER INTERNATIONAL AIRPORT At 10km / 6.21 miles

  • By train

    PICCADILLY STATION At 1km / 0.62 miles

  • By train

    VICTORIA STATION At 2km / 1.24 miles

GPS:53.476767, -2.241501

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

EXCHANGE FOOD AND DRINK LOUNGE

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 80

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Manchester Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,467 reviews

TripAdvisor Rating 4.0/5

2,200 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent location

Customer review rating 5.0/5

Mary Business - 13/01/2022 Confirmed reviews ALL

Friendly and efficient check in. All the staff that I met were delightful and very helpful. My room was spotless. Breakfast was excellent. Novotel have a brilliant formula.

Dear MARY J., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Good location

Customer review rating 3.5/5

Novell Business - 13/01/2022 Confirmed reviews ALL

Overall good although the air con was not adjustable and it was also noisy

Dear GRAHAM W., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Very good

Customer review rating 5.0/5

Tom S. Couples - 10/01/2022 Confirmed reviews ALL

Loved it, hotel was amazing. My girlfriend was chuffed with the pettles & balloons for her birthday

Dear TOM S.*, We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Well located

Customer review rating 5.0/5

S T. A. Families - 10/01/2022 Confirmed reviews ALL

Very good place to stay overall everything is good

Dear SU TATT a., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Lovely location

Customer review rating 5.0/5

Denis Couples - 09/01/2022 Confirmed reviews ALL

Great location. Close to spinningfield for meals and drinks. Safe and secure parking. Room was very clean and staff quite supportive

Dear DENIS K., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Good location. hard working friendly staff and clean comfortable room

Customer review rating 4.5/5

Anonymous Solo - 08/01/2022 Confirmed reviews ALL

Did the job. In the centre of Manchester and clean, comfortable and hospitable

Dear GRAHAM H., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Friendly & comfortable stay

Customer review rating 4.5/5

Gilli Solo - 07/01/2022 Confirmed reviews ALL

Checking in was easy - I chose to pre-pay prior to my arrival so my room was ready when I got to the hotel. The staff were very professional and courteous. My room was as promised. There was a problem with the tv so I had to change rooms but this was no problem at all. Room was quiet at night and shower excellent. Great to have the Nespresso machine - brought my favourite coffee pods with me.

Dear GILLI R., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Well located in city centre

Customer review rating 5.0/5

Murali Families - 07/01/2022 Confirmed reviews ALL

Courteous staff, good location and comfortable stay

Dear MURALI KRISHNAN CHANDRAN We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Good central location

Customer review rating 2.5/5

Jamie Families - 05/01/2022 Confirmed reviews ALL

Hotel is located very centrally. A 5 min walk will take you to Piccadilly gardens tram stop which is where we got the tram from to Old Trafford - Very convenient and straightforward. A further 5 min walk and you are right in the heart of the city centre.

Dear JAMIE MENEELY Thank you for taking the time to tell us about your experience at the Novotel Manchester Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martyna Malek Reception Manager

Very good location ,very good breakfast, good staff

Customer review rating 4.5/5

E R. Families - 05/01/2022 Confirmed reviews ALL

Very good stay everything excellent

Dear ADRIS R. We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Bad room noisy

Customer review rating 1.0/5

George M. (. G. M. ). Families - 04/01/2022 Confirmed reviews ALL

The room was on the first floor but very noisy, most of the noise was coming from outside but a bit was also from the hotel’s interior.

Dear GEORGE MACKENZIE Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Manchester Central At Novotel Manchester Central we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to Novotel Manchester Central in the near future. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on h3… Yours sincerely, Martyna Malek Reception Manager

Good location and wonderful staff.

Customer review rating 4.0/5

Mr J. Couples - 04/01/2022 Confirmed reviews ALL

The room didn’t have any towels and I had to ask for some. The thermostat in the room was broken so I had to ask for a heater and extra blanket. The staff were extremely helpful. The rooms could be checked more carefully to see if they are up to scratch and everything is working and all provisions are met. Overall all was great.

Dear PAUL J., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Good stay

Customer review rating 4.5/5

Lea Families - 03/01/2022 Confirmed reviews ALL

Nice room, location and breakfast. Staff was helpful.

Dear JONIDA PINE We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Amazing !!!

Customer review rating 5.0/5

Anonymous Families - 03/01/2022 Confirmed reviews ALL

Amazing Stay !

Dear Amwar S., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Well located

Customer review rating 3.0/5

Anonymous Couples - 02/01/2022 Confirmed reviews ALL

The mattress had a huge blood stain on it which I could see through the sheet. The pillows were very worn and the mattress isn’t very comfortable. The hotel itself is nice and everything else was clean. The staff were also very polite

Dear AISHAH C., Thank you for taking the time to tell us about your experience at the Novotel Manchester Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martyna Malek Reception Manager

Always stay here fab place

Customer review rating 4.5/5

Steve G. Couples - 02/01/2022 Confirmed reviews ALL

Nice boxing day and evening topped off with a warm comfy room at a fab place to stay

Dear STEVEN G., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manage

Good location and room had everything which was needed

Customer review rating 4.0/5

Anonymous Friends - 02/01/2022 Confirmed reviews ALL

Great room Great staff Good location

Dear JUNATHAIN W., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manage

Good stay

Customer review rating 5.0/5

Sarjit Families - 02/01/2022 Confirmed reviews ALL

Stayed overnight with group of 9-easy check in clean rooms and great breakfast!

Dear SARJIT BINNING We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martyna Malek Reception Manager

Generally Good, but a few faults

TripAdvisor rating 4.0/5

Alan W 21/12/2021 TripAdvisor review

Room was well presented. Reception was efficient and quick. Room seemed fresh on entry. Ample shelving space, but np valuables safe. Bed was comfortable. There was no computer table, although on this occasion I did not need one. Breakfast and evening meal were good.

Very enjoyable stay.

TripAdvisor rating 5.0/5

peterfarrell77 14/10/2021 TripAdvisor review

Nice clean & spacious room. Really well located hotel in the city centre. Very good food for dinner and breakfast. Paid for a late checkout too which was handy as I had a late flight home. Will return

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