Novotel Manchester Centre Hotel 4 stars

Customer review rating 4.4/5 6,914 reviews

ALLSAFE approved hotel

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Room 1

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Novotel Manchester Centre
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+ 27 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • On-site eXchange Bar & Lounge for guests

  • Three-minute walk to the iconic Manchester Town Hall

  • 25% parking discount for guests at Q Park Piazza (M1 4LX)

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Room for hearing impaired guests
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • GolfPaying
  • Outdoor tennis court (Nearby)Paying
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX manchester
united kingdom

Tel: +441612352200

Fax: (+44)161/2352210

Check-in from 14h00

Check out up to 12h00

  • ALL NATIONAL ROUTES :  CHORLTON STREET

  • MANCHESTER AIRPORT :  104/105 PRINCESS STREET

  • SALFORD QUAYS TO PICCADILLY :  METRO LINK ST PETERS SQUARE

  • By plane

    MANCHESTER INTL At 10km / 6.21 miles

  • By boat

    HOLLYHEAD At 100km / 62.14 miles

  • By boat

    LIVERPOOL At 55km / 34.18 miles

  • By helicopter

    BARTON AERODROME At 10km / 6.21 miles

  • By helicopter

    MANCHESTER INTERNATIONAL AIRPORT At 10km / 6.21 miles

  • By train

    PICCADILLY STATION At 1km / 0.62 miles

  • By train

    VICTORIA STATION At 2km / 1.24 miles

GPS :53.476767, -2.241501

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 Queen-size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 Queen-size bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Twin Room

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room with 1 Queen-size bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Accessible Standard Room with 1 Queen-size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room with Queen bed

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with Queen bed + convertible Sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

EXCHANGE FOOD AND DRINK LOUNGE

Type of cuisine: Regional

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXCHANGE FOOD AND DRINK LOUNGE

Non contractual photo

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 80

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Manchester Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,914 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,156 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

2 Thumbs up experience

Customer review rating 4.5/5

Steve L. Business - 19/02/2021 Confirmed reviews ALL

Courteous Staff, Very clean room. In this pandemic state we all are, we felt safe with the Staff and measures in place. I would absolutely come back and recommend this location to friends and family.

Good location. Very comfortable & modern. Very friendly & helpful staff.

Customer review rating 4.0/5

Malcolm Business - 05/02/2021 Confirmed reviews ALL

Staying for business. Quick check in & fantastic room. Sadly couldn’t use any facilities due to lockdown. Car park was very close but although discounted with hotel, it was still a little expensive (£19.50). It was however clean & secure.

Excellent stay

Customer review rating 5.0/5

Wasyl H. Business - 30/01/2021 Confirmed reviews ALL

The room was thoroughly cleaned .I was very impressed with the customer care at the Novotel Hotel The facilities were exemplary ,and the staff always very helpful. I give full reccomendation for anybody wishing to stay at Novotel Manchester City centre.

Perfect

Customer review rating 4.5/5

Leo Families - 08/01/2021 Confirmed reviews ALL

Nice and quite, clean and friendly.

Perfect in every way and aspect

Customer review rating 5.0/5

Barbara Families - 28/12/2020 Confirmed reviews ALL

Very happy especially with very kind and helpful reception staff, the standard of cleanliness, lovely breakfast

Dear BARBARA J., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another fantastic journey with us. Sincerely, Alba Varea Cosin Reception Team Leader

Poor food options

Customer review rating 2.0/5

Anonymous Business - 19/12/2020 Confirmed reviews ALL

Room was very nice. However very disappointed with food options for evening meals. Pizza was terrible. Charging £9 for minimal breakfast is a joke. Realise all due to COVID, but it must be possible to offer better food.

Dear JOHN C., Thank you for taking the time to tell us about your experience at the Novotel Manchester Centre. I am sorry that your experience with our Food and Beverage department did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I am passing your message to our F&B manager in order to take the appropriate measures to address the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alba Varea Cosin Reception Team Leader

Good place to get married

Customer review rating 4.0/5

P. Couples - 15/12/2020 Confirmed reviews ALL

It was a pleasant stay with reasonable pricing. The staff are friendly and are always there to help. the only thing that was subpart was breakfast.

Dear KHALDER P., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre and of course, congratulations on your wedding! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, regarding the speed of the Wifi and your experience at the breakfast, I am really sorry to know that we didn't meet your expectations, please accept my sincerest apologies for this. Thank you again for sharing your experience, and we hope you give us a second chance to serve you even better in your next visit to Manchester. Sincerely, Alba Varea Cosin Reception Team Leader

Good stay

Customer review rating 4.5/5

Gary B. Business - 12/12/2020 Confirmed reviews ALL

This is the 2nd time we’ve stayed at this hotel. The staff are courteous, hotel very clean and ideally located. We will stay again.

Dear GARY B., We very much appreciate your comments regarding your 2nd stay at the Novotel Manchester Centre. I am really happy to know that you have chosen us again for your stay in Manchester. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, I am happy to know that the cleaning standards of the hotel and it location was great for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alba Varea Cosin Reception Team Leader

Great hotel in the heart of the city

TripAdvisor rating 5.0/5

Jacob F Business - 24/11/2020 TripAdvisor review

Wonderful stay in this great hotel located in the heart of the city. Highly recommended! Very professional staff and great lobby. Can't wait to return once the lockdown is over to enjoy it more. I have nothing else to say but the bloody thing asks me to keep typing:D

Great location, friendly staff

Customer review rating 4.5/5

Anthony Solo - 13/11/2020 Confirmed reviews ALL

Strict Covid rules, making sure all guests stay safe

Dear Mr Doyle, We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you so much to name me on your comments, it was really a pleasure to meet you. Regarding the internet connection, I am really sorry to hear that it didn't meet your expectations, please let me know next time if this happens again and we can check how we could resolve the issue. Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us. Sincerely, Alba Varea Cosin Team Leader

Lovely staff

Customer review rating 4.5/5

Anonymous Solo - 09/11/2020 Confirmed reviews ALL

Staff were extremely friendly and helpful

Dear RICHARD M., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our manager Roberto and the rest of the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the choice on the breakfast, I am really sorry it didn't meet your expectations, as you pointed, under the current situation we had to reduce the selection. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alba Varea Cosin Team Leader

Well treated

Customer review rating 4.5/5

June Families - 02/11/2020 Confirmed reviews ALL

I had a lovely stay with my 2 boys, we visited museums and the art gallery. We were well taken care of by all staff, especially Alex the lady in the restaurant for breakfast.

Dear JUNE M., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with Alex and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alba Varea Cosin Team Leader

Medical emergency

TripAdvisor rating 5.0/5

devlinfam1 02/11/2020 TripAdvisor review

While staying at Novotel Manchester my wife had a serious medical emergency. Everyone involved with the hotel was amazing. They were so helpful and looked after my wife getting medical help and to hospital. They looked after her personal things until I could get over from Ireland. When I arrived at the hotel they were helpful and friendly. Thank you so much Novotel Manchester city centre.

Excellent location and stay

Customer review rating 5.0/5

Anna Couples - 31/10/2020 Confirmed reviews ALL

Excellent service, well placed to access everything in Manchester. Felt safe during covid too.

Dear ANNA C., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are really happy to hear that the location of the hotel was perfect for you and you felt safe during your stay. It is always a pleasure to receive positive feedback. I will share your comments with Matthew and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alba Varea Cosin Team Leader

Very nice hotel

Customer review rating 4.5/5

. Couples - 31/10/2020 Confirmed reviews ALL

The people at the reception were exceptionally helpful. We were originally given a room that hadn’t been cleaned and after explaining to the ladies at the reception they were very helpful and kindly upgraded our room which was lovely. Nothing was too much of an ask

Dear MOLLY P., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with Lorena and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your check-in, I am really sorry we checked you in in a dirty room, however, I am really happy to hear that my colleague Lorena was quick giving you a good solution. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alba Varea Cosin Team Leader

Wonderful relaxing stay

Customer review rating 5.0/5

Jonathan S. Solo - 28/10/2020 Confirmed reviews ALL

Made to feel very welcome from making reservation to leaving the hotel. Great clean room, fab breakfast, wonderful staff. Thank you

Dear JONATHAN S., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us. Sincerely, Alba Varea Cosin Team Leader

Could not be better!

TripAdvisor rating 5.0/5

Pioneer30709766178 24/10/2020 TripAdvisor review

We were moved from the IBIS next door - what a move, the hotel was clean, spacious and the rooms were so clean! Unfortunately one of the family became extremely ill and required life saving intervention, the hotel staff couldn't have been any better - they organised an ambulance, took care of the luggage and helped out so much - they were amazing Thankyou so much!!!

Great stay staff very friendly

Customer review rating 5.0/5

C. Friends - 19/10/2020 Confirmed reviews ALL

From the minute we arrived till the min we left everything was perfect

OK in the circumstances

Customer review rating 3.0/5

Anonymous Solo - 19/10/2020 Confirmed reviews ALL

The room was comfy as ever but your website said nothing about gym closure in advance of my arrival. I have stayed at 2 hotels in the past 2 weeks where the gym was open with regular cleaning or time booking - this makes me think you shut it because of resources not safety. Second I was upgraded (and grateful too!) to a room with a nespresso machine but with no pods. I had to ask at the front desk who first told me I'd have to make do with Nescafe (yuck) but then did send some pods up. Nonetheless I was made to feel I was being difficult asking. I recognise these are uncertain times, especially for this region in England, but I didn't feel as comfortable or welcomed as usual, sorry.

Superb location, excellent stay

Customer review rating 5.0/5

Mark G. Families - 19/10/2020 Confirmed reviews ALL

Well managed Covid precautions, very clean, lovely breakfast

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