Novotel Manchester Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,623 reviews

Best price
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Novotel Manchester Centre - Image 1
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21 Dickinson Street, M1 4LX MANCHESTER, United Kingdom

Description

Hotel extras

  • Free WI-FI

  • On-site eXchange Bar & Lounge for guests

  • Gym, sauna and steam room

  • 5 minute walk to main shopping area

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

Our accommodation(s)

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX MANCHESTER
United Kingdom

GPS:53.476767, -2.241501

Telephone
Fax +44 161 235 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EXCHANGE FOOD AND DRINK LOUNGE

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,623 reviews

TripAdvisor Rating  4.0/5  2,297 reviews

Certificate of excellence 2024

Great Hotel and Staff

Customer review rating 5.0/5

Neal Business - Confirmed reviews ALL

Every time I stay I am greeted like an old friend. Staff really make my stay enjoyable.

Dear Neal, we are delighted to hear that you enjoyed your stay with us at Novotel Manchester Centre. Our team strives to provide a warm and welcoming experience for all our guests. We look forward to welcoming you back soon. Kind regards, Novotel Manchester Centre.

Excellent stay

Customer review rating 4.5/5

Guy Business - Confirmed reviews ALL

Warm welcome from a lady with upgrade to a superior room. Breakfast welcome was less enthusiastic and personnel walking around was too fast to take away my cup, platter,... despite fact that a card was on the table that it was occupied.

Dear Guy, we are delighted to hear about your excellent stay and the warm welcome you received. We appreciate your feedback about the breakfast experience and will address the issue with our team. Thank you for choosing Novotel Manchester Centre. Best regards, Novotel Manchester Centre.

Disappointing Stay with Poor Room Maintenance

Customer review rating 2.0/5

Esb Business - Confirmed reviews ALL

I recently stayed at this hotel and was quite disappointed with the overall experience. The room felt poorly maintained, with what appeared to be recent red stains on the carpet, which was concerning. Additionally, the bed only had two pillows, it was quite uncomfortable, making it difficult to get a good night's sleep. While the location is convenient, the room quality really let it down. Wouldn't recommend staying here unless improvements are made.

Dear Emile, Thank you for sharing your experience. I'm truly sorry to hear that your stay didn’t meet expectations, especially regarding the room's condition and comfort. This certainly falls short of our usual standards, and I’ll ensure your concerns are addressed with our team. We appreciate your feedback, as it helps us improve. Best regards, Alexandra Panta Operations Manager

Great stay, super comfy bed, and central location

Customer review rating 4.5/5

Sarah A. Business - Confirmed reviews ALL

I stayed at the Novotel Manchester Centre for two nights when attending a conference nearby. The staff were lovely, very welcoming and friendly, and all the check-in, check-out processes ran smoothly. My room was very clean and spacious, and the bed was super comfy! Blackout curtains and a perfect sleep made me not want to get up in the morning, but alas I was there on business and not able to sleep in too late! I would definitely stay again, and would recommend to others based on the location and quality of service. I didn't have breakfast but I did have an evening meal there one night; I chose fish and chips and it was delicious. Thank you to all who made my stay seamless and enjoyable.

Dear Sarah A., Thank you for taking the time to share your positive experience at Novotel Manchester Centre. We are delighted to hear that you enjoyed your stay, found the bed comfortable, and appreciated our central location. It is wonderful to know that our staff's warm welcome and efficient service contributed to making your conference visit a pleasant one. We are thrilled that you found your room clean and spacious, ensuring a good night's sleep. Your kind words about the evening meal are greatly appreciated. We look forward to welcoming you back in the future and thank you for recommending us. Should you decide to have breakfast with us next time, we hope it will be another enjoyable experience. Thank you once again for choosing Novotel Manchester Centre. Warm regards, Novotel Manchester Centre

Poor WiFi

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Nice enough room but the WiFi was very poor - constantly dropping out

Dear Robert, Thank you for your feedback. I'm glad you found the room to your liking, but I'm sorry to hear about the Wi-Fi issues you experienced. We understand how important a stable connection is for our guests, and we'll look into this to ensure it doesn't happen again. If you have any other concerns or suggestions, please let us know. Best regards. Alexandra Panta Operations Manager

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Other web-users rate our hotel

  • 1,040 reviews 9.3/10 Location
  • 1,332 reviews 7.3/10 Room
  • 1,287 reviews 9/10 Service
  • 25 reviews 5.8/10 WiFi
  • 609 reviews 7.3/10 Cleanliness
  • 523 reviews 8.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.