Novotel Manchester Centre Hotel 4 stars

Room Service via WhatsApp, that was awesome. We managed to get drinks 0130am . Staff ever willing to help

Had an upgrade arranged for my birthday. Thank you very much for the lovely room. The prosecco and macaroons were also much appreciated.

It was first stay after lockdown and I think it was very good.

The staff were excellent - helpful and extremely courteous in every case. The position is obviously great for getting to anywhere in the centre of Manchester. I always stay at this hotel because you know what to expect and it never disappoints. My only quibble this time is that there were only two pillows - such a tiny quibble I realise! - but I like to sit in bed with pillows behind me so that I can use my laptop. Overall it's always very good. They also managed the covid restrictions very well in the restaurant, which I'm sure isn't easy.

+ points. Lovely view out of the window to the China gate, The reception staff were friendly and helpful, the bathroom was good, we both loved the huge tv, good picture. - points. The beds were ridiculously hard, so uncomfortable, the a/c made a differing range of noises but was completely ineffectual. There was a nasty brown stain on the carpet near the bed, The parking discount was not mentioned when I phoned to ask about parking. I only discovered it overhearing another guest talking to reception about it. Too late for me as I had already paid in full.

Staffs were really polite and would help me with any issue that I had in a swift manner. The stay was smooth and comfortable. Overall well done

Stayed on a Sunday evening, hotel was ok, clean and Covid measures were good. Bar was nice and not busy which was great, room was clean and well presented.

Stayed at this hotel for 2 nights in June. Room was lovely and clean. The hotel staff were very nice and friendly, they explained everything to us that we needed to know. Had a lovely breakfast both mornings with hot items available and other food such as fruit and cereal. Just wish breakfast was included in the rate or cheaper as we spent £40 on breakfast for two people both days, looking back I wished I would have not paid and eaten out.

From check-in until check-out the staff were amazing and always happy to help The breakfast buffet was delicious

Our room was rather small for a 'superior'family room. It was more a regular double with 2 extra beds and so was not very comfortable to spend much time in as a family. The hotel staff were overwhelmingly lovely and friendly, despite it being very short staffed. No one came into our room for 3 days and we had to ask for more toilet paper. Overall we enjoyed our stay and it was very good value.

Service with a smile. Very relaxing environment and professional service. Restaurant top quality food and drinks selection top top. Thank you all the team for receive us so well. Thank you very much

Badly stained chair and small bedsheet which didn't fit. Reception and restaurant staff were polite and helpful.

Room was clean and comfortable. Food and service in the restaurants were really good.

Novotel Manchester Centre is from the moment you enter a hotel that makes every effort to care for the customer.The staff are exceptionally pleasant and helpful.The rooms are top notch.The heating is very good. The TV reception is very good and the WiFi as well. The food choice is very good and the service spot on.Thanks to the management and staff for making my stay very enjoyable

Wonderful stay in this great hotel located in the heart of the city. Highly recommended! Very professional staff and great lobby. Can't wait to return once the lockdown is over to enjoy it more. I have nothing else to say but the bloody thing asks me to keep typing:D