Novotel Manchester Centre Hotel 4 stars

Adequate and convenient stay. We were able to take our small dog who settled well. The room was spacious & the facilities were good. Was nice to be able to use the gym. Breakfast was buffet style & adequate would probably suit most people but we would have liked more of a variety of fresh fruit.

Excellent but pity hotel bar wasn't open beyond 10.30pm

Hotel well located and modern. Breakfast good as ever. Our room with a sofa as booked had a room with a single bed which we tried to, but couldn’t convert to a sofa. We asked 3 times in our two day stay for the sofa to be made up and we were promised that housekeeping would do it. It hadn’t been made up by the time we left. Our room wasn’t serviced each day - we were told because of Covid. Tell customers that in advance so at least they know. Our shower didn’t drain properly so showers were shorter to avoid flooding the room. We didn’t bother to report it based on the sofa bed lack of response.

It was good however for couple nights, I was hearing the people talk in the next room which I felt quiet hard to sleep without using earplugs

Really lovely and clean room for a very good price

The attitude and helpfulness of staff was particularly pleasing.

Staff were ever so helpful as wanted a particular kind of room. So friendly and accommodating. Hotel rooms and bar were lovely.

A short one night stay, in a nice spacious, comfortable room. Found the separate toilet space very bizarre and unhygienic. And I don’t recommend the on site gym which is poorly ventilated with equipment that barely works. But if you’re looking for simply a room, this is is located well and within walking distance to Manchester Oxford Road Station and to the city centre.

The room was clean and comfortable but my stay was disappointing overall; the lifts were broken, as was the coffee machine in my room. No breakfast tea had been provided and rather than mugs 2 small paper cups were given. Despite using the fast check in system, my key wasn't ready. Overall it was fine but did not feel like value for money.

i prepaid for late checkout and breakfast and requested a bathtub in an executive rooms, I was advised on check-in that no bath tubs were available and that the late check out was based on availability.. i had to dig out my reservation confirmation and prove my position which was sorted out apparently but then i had house keeping knocking on my door multiple times on check out day after a very late night - very annoying.. need better communication.

When we arrived there was a huge queue to check in with only 1 person available on the desk so took a while to get our room card which made us late to a booking we had to go to. The lift was broken so we had to carry everything up stairs. When we got into the room it seemed fairly clean but there was some sort of stains on the ceiling and above the wardrobe which didn't look appealing. The bedside table also had some wood paneling missing. When booking it said there would be a minibar in the room which there wasn't and there also wasn't any slippers included which it said there would be. The bathrobe had a black stain on it which isn't ideal so didn't use that. The staff seemed nice from the contact we had and breakfast was good but I don't think I'd stay here again based on the cleanliness of the room.

It has a lot to be desired. Some sort of brown splash marks on ceiling and on side of curtain. Can't use all 3 shower settings at the shower basin floods into the room. Marks on carpets. Generally not as described and shown in pictures. Room 130.

Great stay. Staff are accommodating, great breakfast.

Original room (337)was set out as a double instead of a twin room! Check-in was horrendous 40min in a qué with 1 member of staff on! Was allocated room (336) had stains on carpet, toilet door was loose/broken nearly got trapped in toilet! Bathroom small mirror had large crack across the middle which is a health & safety issue! Especially if the glass was to fall out & land on someone's foot you'd have a lawsuit on your hands! Towels were clean but when opened up they were all stained not very nice for your guests! The room & bathroom had loads of midgies/flies which bit us. The bedding was heavily starched which made us itch so we had to sleep on top of the beds! Also didn't sleep in the night with the noise with people shouting & slamming doors!This has put me off from staying at Novotel ever again

Excellent breakfast, excellent location, excellent room, excellent staff. Sauna and Steam room, gym excellent. Very quiet at night too. many of the sites were within walking distance, the Village was nearby