Novotel Manchester Centre Hotel 4 stars

Customer review rating 4.4/5 6,745 reviews
Novotel Manchester Centre
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+ 27 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Family-friendly hotel with dedicated kids corner

  • On-site eXchange Bar & Lounge for guests

  • Three-minute walk to the iconic Manchester Town Hall

  • 25% parking discount for guests at Q Park Piazza (M1 4LX)

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf
  • Outdoor tennis court (Nearby)
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX
manchester
united kingdom

Tel: +441612352200

Fax: (+44)161/2352210

Contact email

Check-in from 14h00

Check out up to 12h00

  • ALL NATIONAL ROUTES :   CHORLTON STREET

  • MANCHESTER AIRPORT :   104/105 PRINCESS STREET

  • SALFORD QUAYS TO PICCADILLY :   METRO LINK ST PETERS SQUARE

  • By plane

    MANCHESTER INTL At 10km / 6.21 miles

  • By boat

    HOLLYHEAD At 100km / 62.14 miles

  • By boat

    LIVERPOOL At 55km / 34.18 miles

  • By helicopter

    BARTON AERODROME At 10km / 6.21 miles

  • By helicopter

    MANCHESTER INTERNATIONAL AIRPORT At 10km / 6.21 miles

  • By train

    PICCADILLY STATION At 1km / 0.62 miles

  • By train

    VICTORIA STATION At 2km / 1.24 miles

GPS :53.476767, -2.241501

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 Queen-size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 Queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin Room

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 Queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Accessible Standard Room with 1 Queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

EXCHANGE FOOD AND DRINK LOUNGE

Type of cuisine: Regional

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXCHANGE FOOD AND DRINK LOUNGE

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 80

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Manchester Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,745 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,128 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Poor and uncomfortable

Customer review rating 4.4/5

David S. Business - 22/02/2020 Confirmed reviews ALL

Rooms were far too hot with no ability to cool down, tepid water in shower in the morning all led to a dissatisfied stay - had to ask three times for tea at breakfast. Mentioned to reception and only a unmeaningful and automatic sorry! I’ve a booking for 10 rooms at same hotel in May and seriously thinking about moving to another brand. I stay weekly in a Premier Inn, which provides a much better night’s sleep at a more reasonable price! Overall, really disappointed as I used to stay in this hotel regularly when I was in Mamchester!

Had a great stay

Customer review rating 4.4/5

Lorraine Families - 22/02/2020 Confirmed reviews ALL

Always choose Novotel when we are in Manchester, it’s always a great hotel to stay in. The hotel is in the centre of Manchester. The ambience and the staff are all great. Wouldn’t stay anywhere else. Thank you.

Dear LORRAINE F., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre Hotel 21 Dickinson Street. We are delighted to read that you are one of our loyalty guests and you always have an excellent stay and enjoy your visit at our hotel.Thank you so much for your loyalty! Regarding the incident with your room, please allow me to express my sincerest apologies for this, I have reported it to Housekeeping's Manager. Please be assured that we are taking the corrective actions to avoid this situation in the future. Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us. Sincerely, Alba Varea Cosin Assistant Front Office Manager

Well located, however with hskp glitch

Customer review rating 4.4/5

Hc Friends - 21/02/2020 Confirmed reviews ALL

Very nice experience, however, blood stained towels and bed sheets can be found. Be ready to be amazed.

Well located. Be careful which room you pick.

Customer review rating 4.4/5

Gs Business - 21/02/2020 Confirmed reviews ALL

The initial room assigned had no desk which was a complete surprise. I was kindly moved to another room that was suitable. Staff looked after me as needed. Room was new and tidy. Bathroom very small. The much for the course was good and pleasant not to be served sandwiches!! Great location.

Dear Mr S., Thank you for taking the time to tell us about your experience at Novotel Manchester Centre Hotel 21 Dickinson Street. I am sorry that your experience did not meet 100% your expectations; please allow me to express my sincerest apologies. I am happy to know that our staff allocated you in a different room with desk. Also, thank you for your comments regarding our location and food. We appreciate you] are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alba Varea Cosin Assistant Front Office Manager

Well located.

Customer review rating 4.4/5

Petronella Families - 20/02/2020 Confirmed reviews ALL

Staff were very professional, friendly and supportive.

Dear Petronella C., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alba Varea Cosin Assistant Front Office Manager

Excellent location

Customer review rating 4.4/5

Anonymous Families - 19/02/2020 Confirmed reviews ALL

Had a great stay all weekend. Great central location very clean hotel. Reception staff friendly and modern rooms etc. Only concern was the bar staff waiter was miserable! We order food in the bar too which was very nice but again staff didn’t smile much! Other than that we had a fab time xx

room cleaning process not very good

Customer review rating 4.4/5

L. V. Families - 18/02/2020 Confirmed reviews ALL

after one night and a full day at the hotel, the room was not done. we asked 4 times at the reception to address the situation they acknowledge our request but by 6 pm this was still not done. we finally ended up to be changed of room. we had to pack all our luggages to get to the new room. this is not really what we expected, especially as a Platinium client. this is the first time that we had such a poor experience.

Comfortable stay, breakfast not as good as normal

Customer review rating 4.4/5

Alan T. Solo - 18/02/2020 Confirmed reviews ALL

They've changed the breakfast sausages from the usual and are not as good. The breakfast is one of the reasons I book this hotel

Dear Alan We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to read that you did not fully enjoy the breakfast due to new buffet choices. Please rest assured that your comment will be share with our Head Chef that will have a look into it. Thank you again for sharing your experience, and we hope to have the pleasure to welcome you again in the near future. Sincerely, R.Soldatich Front Office Manager

Magnificent

Customer review rating 4.4/5

Anonymous Couples - 18/02/2020 Confirmed reviews ALL

The Novotel in Manchester done a really outstanding job on my daughters anniversary the bed was decorated with swans and flowers and a beautiful add for her

Dear Judith We are delighted to read that your daughter and her partner had an excellent stay and enjoyed their visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will make sure that your comment will be share with all the team and I am sure, it will be a great reward for the big effort they made to surprise all our valuable guest during a special time like Valentine's Day. Thank you for your kind feedback, and we hope to have the pleasure to welcome you or your family in future again. Sincerely, R.Soldatich Front Office Manager

I like staying at this hotel as it's comfortable, friendly and relaxing

Customer review rating 4.4/5

Eunice P. Solo - 18/02/2020 Confirmed reviews ALL

Overall a nice stay but still with some issues i.e. the air con not working in the room (so a heater was supplied - in any other hotel I would have asked for a refund for the inconvenience of this) and the bar/eating experience could still be better. However the reception staff were very nice and helpful and well mannered.

Excellent service in heart of Manchester

Customer review rating 4.4/5

Jake Couples - 17/02/2020 Confirmed reviews ALL

Booked a suite for a long weekend away, very happy with the room. The location is fantastic and is only a couple of minutes from China Town and the main shopping districts! Staff were very helpful and friendly whenever we encountered them. Excellent Hotel.

Dear Jake We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, R.Soldatich Front Office Manager

Perfect location

Customer review rating 4.4/5

Deb Couples - 16/02/2020 Confirmed reviews ALL

Friendly and helpful check in staff. Lovely room. Hotel is in a central location and was eady to find. Parking was pricey but i would expect that in a city centre. Room service was quick and pizzas tasty. The overall experience was slightly let down by a complicated booking process because we paid in part with Tesco vouchers.

Dear Debbie We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear about the inconvenience experienced due to Tesco Vouchers payment. Please accept my apologies and please rest assured we will work on it in order to prevent any future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, R.Soldatich Front Office Manager

great stay, as always

Customer review rating 4.4/5

Henryette H. Families - 14/02/2020 Confirmed reviews ALL

Everything was great, kids loved it as well.

Dear Henryette We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, R.Soldatich Front Office Manager

Good stay

Customer review rating 4.4/5

Jessica Friends - 14/02/2020 Confirmed reviews ALL

Fantastic service at check in, upgraded due to Accor loyalty membership. Requested more pillows for the room they were brought up immediately. Comfy beds and warm rooms. Breakfast was amazing.

Dear Jessica We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another plesant journey with us. Sincerely, R.Soldatich Front Office Manager

Nice stay

Customer review rating 4.4/5

Hannah Business - 10/02/2020 Confirmed reviews ALL

Checking in online was an easy process, keys can therefore be collected quickly. Good breakfast selection nice room.

Dear Hannah We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, R.Soldatich Front Office Manager

Great location

Customer review rating 4.4/5

Julie S. Couples - 10/02/2020 Confirmed reviews ALL

Always made to feel welcome! We good sized rooms, which was clean and comfortable. Breakfast was good, with plenty of selection and gluten free cereal for me!

Dear Julie We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, R.Soldatich Front Office Manager

Good with best location

Customer review rating 4.4/5

Av Business - 10/02/2020 Confirmed reviews ALL

First time in this hotel due to work travelling. Cleaning condition good, can definitely be better, but quite a few issues from the start. The reserved room wasn't available, so they upgraded. The room door didn't lock properly, had to figure it out that actually had to lift the door (it quite a bit of effort) to be able to lock it. They offered to swap room but at that time of the night I couldn't bother of moving everything to another room. The coffee machine didn't work properly. They tried to fix it, but eventually the following day theyhad to swap for a new one. On my last day, although having the no disturb sign, one of the staff members walked in - luckily I was just getting ready to come out. Breakfast really good and well organised. Reception staff very friendly and professional. Manager professional and approachable. The staff definitely compensated the rest.

Dear Ana We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to read about the issues experienced during the stay and I would like to apologize on behalf of all Novotel Team for this. Thank you again for sharing your experience, and we hope you will give us the opportunity to better serve you in the near future. Sincerely, R.Soldatich Front Office Manager

Top notch

Customer review rating 4.4/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Clean, quiet room with good facilities. Tasty breakfast with lots of variety - cooked options, fresh fruit, yoghurts, good coffee and tea. All staff helpful and polite.

Dear Edward We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, R.Soldatich Front Office Manager

Good experience

Customer review rating 4.4/5

Les Business - 10/02/2020 Confirmed reviews ALL

all good , nice evening meal

Dear Les We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another plesant journey with us. Sincerely, R.Soldatich Front Office Manager

Decent business hotel

Customer review rating 4.4/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Everything worked, it was clean and ideally placed for work. I am however still waiting for my email invoice which is frustrating.

Dear Mark We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry to hear about your issue with invoice service and I would like to apologize for this. Please do not hesitate to contact me for any further request at h3… and I will be happy to assist you directly. Thank you again for sharing your experience, and we hope to have the pleasure to better serve you in future. Sincerely, R.Soldatich Front Office Manager
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