Novotel Manchester Centre Hotel 4 stars

Customer review rating 4.4/5 6,725 reviews
Novotel Manchester Centre
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+ 27 Services
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Room 1

Number of guests
Children's age

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  • I can take advantage of the Members' rate

Hotel extras

  • Family-friendly hotel with dedicated kids corner

  • On-site eXchange Bar & Lounge for guests

  • Three-minute walk to the iconic Manchester Town Hall

  • 25% parking discount for guests at Q Park Piazza (M1 4LX)

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf
  • Outdoor tennis court (Nearby)
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX
manchester
united kingdom

Tel: +441612352200

Fax: (+44)161/2352210

Contact email

Check-in from 14h00

Check out up to 12h00

  • ALL NATIONAL ROUTES :   CHORLTON STREET

  • MANCHESTER AIRPORT :   104/105 PRINCESS STREET

  • SALFORD QUAYS TO PICCADILLY :   METRO LINK ST PETERS SQUARE

  • By plane

    MANCHESTER INTL At 10km / 6.21 miles

  • By boat

    HOLLYHEAD At 100km / 62.14 miles

  • By boat

    LIVERPOOL At 55km / 34.18 miles

  • By helicopter

    BARTON AERODROME At 10km / 6.21 miles

  • By helicopter

    MANCHESTER INTERNATIONAL AIRPORT At 10km / 6.21 miles

  • By train

    PICCADILLY STATION At 1km / 0.62 miles

  • By train

    VICTORIA STATION At 2km / 1.24 miles

GPS :53.476767, -2.241501

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 Queen-size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 Queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin Room

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 Queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Accessible Standard Room with 1 Queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

EXCHANGE FOOD AND DRINK LOUNGE

Type of cuisine: Regional

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXCHANGE FOOD AND DRINK LOUNGE

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 80

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Manchester Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,725 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,126 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

great stay, as always

Customer review rating 4.4/5

Henryette H. Families - 14/02/2020 Confirmed reviews ALL

Everything was great, kids loved it as well.

Dear Henryette We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, R.Soldatich Front Office Manager

Good stay

Customer review rating 4.4/5

Jessica Friends - 14/02/2020 Confirmed reviews ALL

Fantastic service at check in, upgraded due to Accor loyalty membership. Requested more pillows for the room they were brought up immediately. Comfy beds and warm rooms. Breakfast was amazing.

Dear Jessica We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another plesant journey with us. Sincerely, R.Soldatich Front Office Manager

Nice stay

Customer review rating 4.4/5

Hannah Business - 10/02/2020 Confirmed reviews ALL

Checking in online was an easy process, keys can therefore be collected quickly. Good breakfast selection nice room.

Dear Hannah We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, R.Soldatich Front Office Manager

Great location

Customer review rating 4.4/5

Julie S. Couples - 10/02/2020 Confirmed reviews ALL

Always made to feel welcome! We good sized rooms, which was clean and comfortable. Breakfast was good, with plenty of selection and gluten free cereal for me!

Dear Julie We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, R.Soldatich Front Office Manager

Good with best location

Customer review rating 4.4/5

Av Business - 10/02/2020 Confirmed reviews ALL

First time in this hotel due to work travelling. Cleaning condition good, can definitely be better, but quite a few issues from the start. The reserved room wasn't available, so they upgraded. The room door didn't lock properly, had to figure it out that actually had to lift the door (it quite a bit of effort) to be able to lock it. They offered to swap room but at that time of the night I couldn't bother of moving everything to another room. The coffee machine didn't work properly. They tried to fix it, but eventually the following day theyhad to swap for a new one. On my last day, although having the no disturb sign, one of the staff members walked in - luckily I was just getting ready to come out. Breakfast really good and well organised. Reception staff very friendly and professional. Manager professional and approachable. The staff definitely compensated the rest.

Dear Ana We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to read about the issues experienced during the stay and I would like to apologize on behalf of all Novotel Team for this. Thank you again for sharing your experience, and we hope you will give us the opportunity to better serve you in the near future. Sincerely, R.Soldatich Front Office Manager

Top notch

Customer review rating 4.4/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Clean, quiet room with good facilities. Tasty breakfast with lots of variety - cooked options, fresh fruit, yoghurts, good coffee and tea. All staff helpful and polite.

Dear Edward We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, R.Soldatich Front Office Manager

Good experience

Customer review rating 4.4/5

Les Business - 10/02/2020 Confirmed reviews ALL

all good , nice evening meal

Dear Les We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another plesant journey with us. Sincerely, R.Soldatich Front Office Manager

Decent business hotel

Customer review rating 4.4/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Everything worked, it was clean and ideally placed for work. I am however still waiting for my email invoice which is frustrating.

Dear Mark We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry to hear about your issue with invoice service and I would like to apologize for this. Please do not hesitate to contact me for any further request at h3… and I will be happy to assist you directly. Thank you again for sharing your experience, and we hope to have the pleasure to better serve you in future. Sincerely, R.Soldatich Front Office Manager

Nice hotel, good breakfast but room could be better

Customer review rating 4.4/5

Martin G. Business - 08/02/2020 Confirmed reviews ALL

This is a nice, clean and modern hotel. The staff are very friendly. The breakfast is very nice with a very good selection of hot and cold food. The bedroom is very well done out with modern facilities but the poor things are: the room is cold and the air con is very poor, the TV has very limited channels (reminds me of my youth) and bed pillows not comfortable.

Dear Mr. G. Thank you for taking the time to tell us about your experience at the Novotel Manchester Centre. It is always important for us to receive constructive feedback especially from a valuable and regular guest like you, Sir. Please rest assured that I have personally forwarded the message to our Facility Manager in order to take further actions for a better quality of the stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roberto Soldatich Front Office Manager

Excellent location - lovely hotel

Customer review rating 4.4/5

Em Business - 08/02/2020 Confirmed reviews ALL

Spacious and clean rooms. Breakfast has good selection and good quality foods.

Dear Elaine We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, R.Soldatich Front Office Manager

Good stay

Customer review rating 4.4/5

Steve T. Families - 08/02/2020 Confirmed reviews ALL

We booked the hotel so we were close to our daughter’s wedding venue. We requested a room that would be accessible to my disabled wife. The room we stayed in was well equipped and comfortable- suitable for my wife. What helped to make our stay special was the welcome and care by the reception staff. With the wedding nerves etc we left a bag in a taxi booked for us by the hotel. We were able to recover the bag as a result of the hotel staff going that ‘extra mile’ to locate the bag. Thank you

Dear Steven We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, R.Soldatich Front Office Manager

A bit of confusion at a favourite

TripAdvisor rating 4.0/5

dawn956 05/02/2020 TripAdvisor review

Kelly from housekeeping made a mix up better. Arrived with my parents and husband. I had requested one room be close to the lift as my father had a mobility issue. Two rooms allocated, reception wrote on one of the room cards near lift, parents took that one. Hotel full due to Man U playing. Found twin beds in our room. Husband went to ask if it could be changed. Kelly arrived to check coffee in room and said she would see reception. Took our key. Came back with a new room key. Got to room opened the door it was my parents room. Kelly went and arranged a change. Both rooms family rooms, sleep 4. Strange when potentially could have sold due to busy night. Lots of Novotel rooms refreshed recently not the best we have had. Staff being trained on reception not the best, but necessary. Kelly saved the day.

Dear dawn956, I do apologized regarding the rooming issues that you have experience during your stay. I am very happy that Kerry our house keeping manger was able to help you. If you have further issues that you want to discuss about your stay you can send it to our email H3145-fo@accor.com Thank you for taking your time in giving us your feedback! Kind Regards, Dianne Caldino Reception Team

Good value, overall good service, clean and functional room

Customer review rating 4.4/5

Anonymous Families - 04/02/2020 Confirmed reviews ALL

Helpful reception team. Good breakfast. Clean rooms. Overall good service. Bar service at lunchtime slow as computer was not working.

Dear Edward We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear about the issue experienced upon check in and I hope it did not cause too much inconvenience for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, R.Soldatich Front Office Manager

Great Location In Manchester Central

Customer review rating 4.4/5

Salve B. Families - 03/02/2020 Confirmed reviews ALL

The room was clean and well appointed. Service was 1st Class with the staff we dealt with. They went out of their way to assist when required. A couple of little issues were resolved to our satisfaction.

Dear Salve We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, R.Soldatich Front Office Manager

Quiet and comfortable.

Customer review rating 4.4/5

Neil S. Business - 03/02/2020 Confirmed reviews ALL

A well appointed hotel which is comfortable. Meals were satisfactory with courteous and pleasant staff.

Dear Neil We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, R.Soldatich Front Office Manager

Heating nearly cooked me

Customer review rating 4.4/5

Kan Friends - 03/02/2020 Confirmed reviews ALL

Nice hotel, check in staff good but do not know what benefits loyalty card holders enjoy - had to ask. Also coldest night of year and had to open window as couldn’t turn heating down which wasn’t good from a planet point of view

Dear Darrin We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team regarding the knowledge on ALL program and please rest assured that further training session will be provided to empower the team. I am sorry to hear about the inconvenience with the heating system and I hope it did not cause too much inconvenience for you. Please accept my sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, R.Soldatich Front Office Manager

Just the job

Customer review rating 4.4/5

R F. Couples - 02/02/2020 Confirmed reviews ALL

The hotel is very close to Bridgewater Hall, and provided a delightful stay.

Dear Rod, We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, R.Soldatich Front Office Manager

Great stay from early check in to check out

Customer review rating 4.4/5

The W. Couples - 27/01/2020 Confirmed reviews ALL

Staff kindly allowed us to check in early and upgraded our room. The room was everything we needed although the separate toilet was rather awkward to get out of due to tight space. We used room service for our evening meal and it arrived quickly. Breakfast was great with an excellent selection of hot and cold food. Thank you for a lovely stay

Good stay

Customer review rating 4.4/5

Valentina D. Solo - 27/01/2020 Confirmed reviews ALL

I booked an executive room, but when I arrived the lady at the reception told me there is a problem with the carpet in the room and that room should have not been advertised. I was given a different room at a discounted price, so my breakfast was free. And I also received a voucher for a free drink at the bar. I want to say I am very satisfied with the hotel and the staff. The breakfast was really good as well,I really enjoyed it. Definitely worth it.

Great

Customer review rating 4.4/5

Yvette Q. Solo - 27/01/2020 Confirmed reviews ALL

A night to myself.

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