Novotel Manchester Centre Hotel 4 stars

Really lovely and clean room for a very good price

The attitude and helpfulness of staff was particularly pleasing.

Staff were ever so helpful as wanted a particular kind of room. So friendly and accommodating. Hotel rooms and bar were lovely.

A short one night stay, in a nice spacious, comfortable room. Found the separate toilet space very bizarre and unhygienic. And I don’t recommend the on site gym which is poorly ventilated with equipment that barely works. But if you’re looking for simply a room, this is is located well and within walking distance to Manchester Oxford Road Station and to the city centre.

The room was clean and comfortable but my stay was disappointing overall; the lifts were broken, as was the coffee machine in my room. No breakfast tea had been provided and rather than mugs 2 small paper cups were given. Despite using the fast check in system, my key wasn't ready. Overall it was fine but did not feel like value for money.

i prepaid for late checkout and breakfast and requested a bathtub in an executive rooms, I was advised on check-in that no bath tubs were available and that the late check out was based on availability.. i had to dig out my reservation confirmation and prove my position which was sorted out apparently but then i had house keeping knocking on my door multiple times on check out day after a very late night - very annoying.. need better communication.

When we arrived there was a huge queue to check in with only 1 person available on the desk so took a while to get our room card which made us late to a booking we had to go to. The lift was broken so we had to carry everything up stairs. When we got into the room it seemed fairly clean but there was some sort of stains on the ceiling and above the wardrobe which didn't look appealing. The bedside table also had some wood paneling missing. When booking it said there would be a minibar in the room which there wasn't and there also wasn't any slippers included which it said there would be. The bathrobe had a black stain on it which isn't ideal so didn't use that. The staff seemed nice from the contact we had and breakfast was good but I don't think I'd stay here again based on the cleanliness of the room.

It has a lot to be desired. Some sort of brown splash marks on ceiling and on side of curtain. Can't use all 3 shower settings at the shower basin floods into the room. Marks on carpets. Generally not as described and shown in pictures. Room 130.

Great stay. Staff are accommodating, great breakfast.

We had a lovely stay, everything went well. Breakfast was good, rooms were clean. Parking was a bit of an issue but other than that all was good.

Hotel procedures was not known by staff, doubt when asked a question. Requests not followed. Allowed customers to walk around buffet breakfast without masks or disinfecting hands on arrival. Beds made poorly with no mattress protector. Room on arrival had good stains on surfaces and across TV. Under and around room, chop sticks, bits of rubbish.

Floor was dirty there were stains all over it, looked like blood or feces. Ceiling in the bathroom started leaking during the night and dripping all over the floor.

I haven't used the Novotel brand of hotels for many years so it was such a welcome bonus to see them so competitively priced on a recent weekend celebration in Manchester. The location (Novotel Manchester Centre) was great for easy access to both the city proper and the Pride celebration venues (the Gay Village/Canal Street in particular). The hotel was always clean, the staff incredibly friendly and helpful, and it had a lovely atmosphere of genuinely welcoming and getting the job done without being over the top or 'false' - they also had an extra security feature upon returning to the hotel in the early morning hours of having to swipe in (with your hotel key card) and staff politely checking and verifying your name/room no. - this was a welcome safety measure. We didn't even take full advantage of the available facilities (e.g. gym, spa), but this just means we have more things to look forward to in future visits. Thank you Novotel Manchester Centre and all of your staff for making the stay so enjoyable.

Nice place, good rooms, comfort for all type people(family) and etc. Bar inside and outside. People very nice. very expensive parking but at list hotel give discount 25%

Original room (337)was set out as a double instead of a twin room! Check-in was horrendous 40min in a qué with 1 member of staff on! Was allocated room (336) had stains on carpet, toilet door was loose/broken nearly got trapped in toilet! Bathroom small mirror had large crack across the middle which is a health & safety issue! Especially if the glass was to fall out & land on someone's foot you'd have a lawsuit on your hands! Towels were clean but when opened up they were all stained not very nice for your guests! The room & bathroom had loads of midgies/flies which bit us. The bedding was heavily starched which made us itch so we had to sleep on top of the beds! Also didn't sleep in the night with the noise with people shouting & slamming doors!This has put me off from staying at Novotel ever again