Novotel Manchester Centre Hotel 4 stars

TripAdvisor rating 4.0/5 2,114 reviews
Novotel Manchester Centre
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+ 27 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Family-friendly hotel with dedicated kids corner

  • On-site eXchange Bar & Lounge for guests

  • Three-minute walk to the iconic Manchester Town Hall

  • 25% parking discount for guests at Q Park Piazza (M1 4LX)

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf
  • Outdoor tennis court (Nearby)
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX
manchester
united kingdom

Tel: +441612352200

Fax: (+44)161/2352210

Contact email

Check-in from 14h00

Check out up to 12h00

  • ALL NATIONAL ROUTES :   CHORLTON STREET

  • MANCHESTER AIRPORT :   104/105 PRINCESS STREET

  • SALFORD QUAYS TO PICCADILLY :   METRO LINK ST PETERS SQUARE

  • By plane

    MANCHESTER INTL At 10km / 6.21 miles

  • By boat

    HOLLYHEAD At 100km / 62.14 miles

  • By boat

    LIVERPOOL At 55km / 34.18 miles

  • By helicopter

    BARTON AERODROME At 10km / 6.21 miles

  • By helicopter

    MANCHESTER INTERNATIONAL AIRPORT At 10km / 6.21 miles

  • By train

    PICCADILLY STATION At 1km / 0.62 miles

  • By train

    VICTORIA STATION At 2km / 1.24 miles

GPS :53.476767, -2.241501

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 1 Queen-size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 Queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

Superior Twin Room

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

Executive Room with 1 Queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side *

* Subject to availability

Accessible Standard Room with 1 Queen-size bed

  • Max. number of persons: 2
  • Area: From 25

Junior Suite

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *

* Subject to availability

Our restaurants and bars

EXCHANGE FOOD AND DRINK LOUNGE

Type of cuisine: Regional

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXCHANGE FOOD AND DRINK LOUNGE

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 80

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Manchester Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,663 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,114 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Experience

Customer review rating 4.4/5

Doug S. Friends - 14/01/2020 Confirmed reviews ALL

Lovely hotel with good facilities and friendly staff. Ideal location and great value.

lovely hotel

Customer review rating 4.4/5

Rachel P. Families - 14/01/2020 Confirmed reviews ALL

great hotel very central,only problem i had was husband lay on bed and it collasped nearly trapping my 8yr old son lucky i was beside him at the time or he would have been trapped

Extremely disappointing

Customer review rating 4.4/5

Anonymous Couples - 14/01/2020 Confirmed reviews ALL

I am extremely disappointed with our stay. Our phone in our room didn’t work and we had no room service menu. Upon my husband going downstairs to try to arrange some room service he was told there in fact was no room service. After 30 mins he was able to organise the restaurant to finally bring something up to our room however was not worth the money or effort that went into its organisation. We will not be staying with the Novotel again.

Good stay

Customer review rating 4.4/5

Suzanne Friends - 13/01/2020 Confirmed reviews ALL

The room was good but we reported the TV as not working properly and the water took ages to drain out of the sink. We were assured this would be sorted but it wasn't.

Surprise room upgrade!

Customer review rating 4.4/5

Bethany Solo - 13/01/2020 Confirmed reviews ALL

I had a wonderful one night stay at the Novotel. On arrival I was greeted by a smiley and friendly lady who checked me in and also upgraded me! I’ve never been upgraded before so this was a lovely surprise. My room was spacious and clean and had everything I could’ve wanted. The bed was comfy and overall really quiet. I had an exam the next day and so the quietness of the room allowed me to get a good nights sleep so I was ready for it! Thank you once again.

Good hotel but housekeeping needs improving.

Customer review rating 4.4/5

Tyrone Solo - 13/01/2020 Confirmed reviews ALL

Overall stay was satisfactory but housekeeping was not to the standard expected. On one of the days they only came to service the room late in the afternoon which was no longer convenient. The room had been unoccupied until after 5pm. Service at the bar was on this occasion slower than normal. Not sure if this was due to change in staff as usual bar staff were not there for the three days I was there.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Novotel Manchester Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In this regard, I would inform you that your feedback have been promptly addressed to the Housekeeping Manager and the F&B Manager, in order to prevent any future occurrence. As our valued guest, Mr. M., I feel appropriate to offer you 1000 courtesy points as gesture of compensation. They have already been credited on your profile ALL AccorHotels. I hope this little gesture will restore your confidence in us. Please do not hesitate to contact me personally on h3… for any further request and I will be happy to assist you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roberto Soldatich Front Office Manager

Very nice

Customer review rating 4.4/5

Andrew Families - 12/01/2020 Confirmed reviews ALL

Nice hotel friendly staff

Check in took ages, Room lovely, Overall OK

Customer review rating 4.4/5

Laura K. Couples - 12/01/2020 Confirmed reviews ALL

Room itself was lovely, very clean. Check in took ages - i understand we came at a busy time on new years eve but waiting for 40 minutes for our room key was a little bit ridiculous.

Comfort and service levels commensurate with prices.

Customer review rating 4.4/5

Michael Couples - 12/01/2020 Confirmed reviews ALL

Much better than our 2 night stay in hotel Mercure in Exeter - another Accor Group hotel

Noisy hotel, and over-charged!

Customer review rating 4.4/5

James H. Families - 12/01/2020 Confirmed reviews ALL

The hotel was very noisy overnight. Also, when I booked, I used 2,000 reward points to pay part of the charge (c.£33 I believe) and paid the remaining £40 on my credit card. However on the day of leaving I was sent the invoice and it said the £33 had now been charged to my hotel. I queried this at the front desk, and was assured that it hadn't been charged to my credit card, it just looked like it had but was just a way of crediting it off the system. The member of staff even checked with his colleague who confirmed the same. Lo and behold though, which I checked my credit card bill a few days later, there was a charge for £33. Please arrange for this to be credited back to me asap.

Nice hotel, excellent location

Customer review rating 4.4/5

John B. Couples - 11/01/2020 Confirmed reviews ALL

Very good, but I have one complaint. My booking was pre-paid well in advance but when I used the online check-in my credit card was charged again- the transaction still appears as pending on my credit card account, even though the email receipt sent after check out pointed out that therse wa nothing to pay as the account had been settled in advance. Please ensure I am not charged twice for the room!

Mr s.

Customer review rating 4.4/5

Paul S. Families - 10/01/2020 Confirmed reviews ALL

Quick check in quick good food Nice comfortable room

Dear PAUL , We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are really glad to hear that you appreciated our check in and that you enjoyed your food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Graziana Novotel Manchester Centre

Cold Unappetising Breakfast!

Customer review rating 4.4/5

Joe59 Business - 09/01/2020 Confirmed reviews ALL

Staff friendly, as always. Rooms comfortable (tho hate the toilets, in the room, insomuch as as it's like trying to go in a broom cupboard where you can't close the door). Bed comfortable. Nice wall-mounted TV in room. Nice bar area and barstaff. However the breakfast was unbelievably awful - looked nice but every bit of it was cold. The plates were cold. But worse were the fried eggs - they were stone cold and felt as tho they'd been kept on ice. They had been freshly brought out of the kitchen so expected better. And to top it all, the coffee was at best luke warm, which when milk was added meant it was cold. Ahh but to finish on a good point - I had a pizza in the bar the previous evening as it was piping hot and delicious. Please sort the breakfast folks - it's not really how I wanted to start my day! Thanks. Joe

Had a great time!

Customer review rating 4.4/5

Lorena S. Business - 09/01/2020 Confirmed reviews ALL

I had a really good time, very comfortable bet with lots of cool unforeseen details about the setup of the room. My only issue was that I never got any shampoo! I had coffee though...

Dear Lorena We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are really glad to hear that you had good time in our hotel.We are really sorry about the inconvenience regarding the shampoo thanks to let us know about it, in this way we can improve our service; we will make sure to pass the message to the housekeeping. Our main goal is to considerate all our guests and to make them feel welcome at any time, so please accept our apologies if you felt neglected we will make sure that it won't happen again We hope to see you again very soon. Sincerely, Graziana Novotel Manchester Centre

A good nights sleep on the whole

Customer review rating 4.4/5

Russell A. Families - 07/01/2020 Confirmed reviews ALL

The room was good and comfortable as well as quiet. My only disturbance was an LED in the smoke detector above the bed which was flashing all night. Also, the sink design did not accommodate a plug, which seems quite wasteful especially when for shaving.

Family celebration

Customer review rating 4.4/5

S S. Families - 07/01/2020 Confirmed reviews ALL

Rooms very clean and modern, booked 1 suite, and 2 executive rooms. 1 executive room had a toilet that was extremely small that was very difficult to access, had to straddle the toilet to get in if you wanted to close the door, room no 249 Breakfast service was awful, rude and uninterested staff. Hot food buffet was empty at 10am and when asked if the food would be restocked we were told it would be a few minutes, it actually took over 20 minutes and did not come out all together. No bowls, or glasses and when requested some we were told they only had a few clean. We have stayed before and had similar issues at breakfast. We would stay again but will not bother paying for breakfast. Reception staff very polite and helpful and welcoming.

Brilliant stay!

Customer review rating 4.4/5

Holly Couples - 06/01/2020 Confirmed reviews ALL

Very friendly staff, rooms are always lovely and location is perfect.

Dear HOLLY , We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, graziana Novotel Reception Team

Excellent

Customer review rating 4.4/5

Adeniyi Families - 06/01/2020 Confirmed reviews ALL

We had a great exprience, and also the hotel location is great.

Dear ADENIYI , We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. We are really happy that you enjoyed this experience and that our central location suited you. We hope your next visit will be as pleasant as the previous one. Sincerely, Graziana Novotel Reception Team

Comfortable and convenient

Customer review rating 4.4/5

Nap Couples - 05/01/2020 Confirmed reviews ALL

Comfortable and well designed room. Nice touches like water and chocolate in the fridge. Pleasant toiletries. Staff very nice. Helpful and efficient on reception. Rather stretched at breakfast service though, so a long wait for porridge, and an absence of fried eggs at the buffet went unnoticed for a long time, and when a fresh supply did arrive they were cold. We would still be happy to stay again though.

Fun visit to Manchester

TripAdvisor rating 4.0/5

elenarV8546LN Family - 05/01/2020 TripAdvisor review

The visit was wonderful. The location was very convenient and nicely hidden in the busy city. The staff were very friendly and helpful. I would certainly recommend this hotel to anyone. Various restaurants all in walking distance as well.

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