Novotel Manchester Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,254 reviews

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Novotel Manchester Centre - Image 1
Novotel Manchester Centre - Image 2
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Novotel Manchester Centre - Image 4
21 Dickinson Street, M1 4LX MANCHESTER, United Kingdom

Description

Hotel extras

  • Free WI-FI

  • On-site eXchange Bar & Lounge for guests

  • Gym, sauna and steam room

  • 5 minute walk to main shopping area

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

Our accommodation(s)

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX MANCHESTER
United Kingdom

GPS:53.476767, -2.241501

Telephone
Fax +44 161 235 2210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EXCHANGE FOOD AND DRINK LOUNGE

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,254 reviews

TripAdvisor Rating  4.1/5  2,341 reviews

Certificate of excellence 2025

Transferred here from Ibis - Nice hotel, well-provided room, but no desk and no hotel car park

TripAdvisor rating 4.0/5

David E TripAdvisor review

My wife and I stayed two nights at the Novotel, which was a surprise as we had booked the Ibis next door, but due to our room being out of service we were transferred to the Novotel. It was all fairly seamless and after a minor delay we were in our room. The room (first floor) was a good size, and in the standard Novotel layout with separate toilet room and bathroom (not a fan of this layout as you have to walk to a different room to wash your hands). The bathroom had a good powerful shower with dual shower heads and a heated mirror. The bedroom had a very large wall-mounted TV, a comfy bed, sofa, wardrobe, safe, kettle with coffee / tea, and a small low table. The main gripe with the room was the lack of any work desk...I needed to work (it was a work trip) and all I could do was use the low table and sit on the small padded stool seat, but it wasn't very comfortable and there was no light nearby to illuminate my work papers. I have stayed at dozens of hotels and I can't remember the last time my room had no desk. The Wi-Fi worked well and was free. There were sufficient power sockets in the room although the USB charge ports on my side of the bed didn't work (it appears there was no actual socket behind the holes as my USB lead felt very loose and could slot into the hole either way around) - put simply the phone didn't charge, so I had to use my UK plug adapter. The staff on reception were friendly and helpful on both check-in and check-out. The hotel has no car park and the recommended parking next door was very expensive (I went to book in advance and for a two day stay it was over £80) - instead I parked near one of the tram stops outside the city and got the Metrolink in and out...a fraction of the cost albeit not so convenient. Overall a pleasant enough stay, but really missed not having a proper work desk.

Sumptuous Room

TripAdvisor rating 5.0/5

therichastill TripAdvisor review

The Novotel is located in the heart of Manchester in the city centre. It is not too far from Piccadilly Gardens and St Peter's Square and Chinatown is also just a stone's throw from the hotel. The room we had was very clean and tidy and had a massive shower which was fantastic and the bathroom was well presented. The room was clean and tidy and quite spacious. I also spent a bit of time in the bar and the staff there were friendly and welcoming. Note, They only take card payments at the bar. NO CASH PERMITTED!!

Dear therichastill, Thank you for sharing your positive experience at Novotel Manchester Centre. We are delighted to hear that you enjoyed the cleanliness and spaciousness of your room, as well as the fantastic shower facilities. It is also wonderful to know that our bar staff provided you with friendly and welcoming service. We appreciate your understanding of our card payment policy at the bar, which helps streamline our operations. Your feedback is invaluable to us as we strive to enhance our guests' experience and we look forward to welcome you back. Warm regards, Alexandra Panta Operations Manager

Customer review rating 4.5/5

Ling W. Couples - Confirmed reviews ALL

Location is good. Better to leave a corner for luggage reorganisation

Dear Ling, Thank you for your positive feedback regarding our location. We appreciate your suggestion about luggage organization and will consider it as we continuously strive to enhance our guests' experience. We look forward to welcome you back. Warm regards, Alexandra Panta Operations Manager

Customer review rating 3.5/5

Deborah J. Families - Confirmed reviews ALL

We had a good stay overall however it was disappointing that there was no water provided in the room and the milk that was provided was out of date. Toiletries were good quality. Beds were comfortable and breakfast was good.

Dear Deborah, Thank you for your feedback. I am pleased to hear that you enjoyed the comfort of our beds and the quality of our breakfast and toiletries. I apologize for the oversight regarding the water and the milk in your room. Your comments will be reviewed to enhance our guest experience. We hope too have the opportunity to welcome you back for a more enjoyable stay. Warm regards, Alexandra Panta Operations Manager

Customer review rating 5.0/5

Philip T. Couples - Confirmed reviews ALL

Our experience with Novotel Manchester was once again excellent all staff was very helpful

Dear Philip, Thank you for your outstanding feedback. It is truly gratifying to hear that your experiences at Novotel Manchester Centre have consistently met your expectations. Your commendation of our staff is greatly appreciated, and we are delighted to have been able to contribute to your enjoyable stays. We look forward to welcoming you back for a fourth visit. Warm regards, Alexandra Panta Operations Manager

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Other web-users rate our hotel

  • 1,081 reviews 9.6/10 Location
  • 1,236 reviews 7.4/10 Room
  • 1,347 reviews 9/10 Service
  • 24 reviews 6.6/10 WiFi
  • 570 reviews 7.1/10 Cleanliness
  • 527 reviews 8.5/10 Breakfast
  • 133 reviews 9.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.