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Novotel Manchester Centre Hotel 4 stars

Customer review rating 4.4/5 7,183 reviews

ALLSAFE approved hotel

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Novotel Manchester Centre
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+ 19 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • On-site eXchange Bar & Lounge for guests

  • Three-minute walk to the iconic Manchester Town Hall

  • 25% parking discount for guests at Q Park Piazza (M1 4LX)

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Room for hearing impaired guests
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf Paying
  • Outdoor tennis court (nearby) Paying
Business services
  • 8 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX manchester
united kingdom

Tel: +441612352200

Fax: (+44)161/2352210

Check-in from 15h00

Check out up to 12h00

  • ALL NATIONAL ROUTES :  CHORLTON STREET

  • MANCHESTER AIRPORT :  104/105 PRINCESS STREET

  • SALFORD QUAYS TO PICCADILLY :  METRO LINK ST PETERS SQUARE

  • By plane

    MANCHESTER INTL At 10km / 6.21 miles

  • By boat

    HOLLYHEAD At 100km / 62.14 miles

  • By boat

    LIVERPOOL At 55km / 34.18 miles

  • By helicopter

    BARTON AERODROME At 10km / 6.21 miles

  • By helicopter

    MANCHESTER INTERNATIONAL AIRPORT At 10km / 6.21 miles

  • By train

    PICCADILLY STATION At 1km / 0.62 miles

  • By train

    VICTORIA STATION At 2km / 1.24 miles

GPS :53.476767, -2.241501

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our restaurants and bars

EXCHANGE FOOD AND DRINK LOUNGE

Type of cuisine: Regional

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

EXCHANGE FOOD AND DRINK LOUNGE

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 80

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Manchester Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,183 reviews

TripAdvisor Rating 4.0/5

2,180 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Rooms only serviced every 3 days!

TripAdvisor rating 3.0/5

wrightsgsy 23/09/2021 TripAdvisor review

Having stayed at many Novotels throughout the world, my recent stay at the Novotel Manchester Centre was probably one of the poorest experiences I have had when staying at any Novotel. Whilst the hotel is well situated and staff were friendly, I was told when I enquired as to why my room had not been made up after our 1st night that due to COVID rooms were now only being serviced every 3 days. This information should have been shared at time of booking or at the very least when we checked in. Towels were not changed, beds not made, tea/coffee not replaced and I would not expect to have to ask for toilet paper in a hotel of this standard, Disappointing overall..

Good stay

Customer review rating 4.0/5

Chris C. Business - 22/09/2021 Confirmed reviews ALL

Arrrived late in the evening. Left early

Not up to usual Novotel standard

Customer review rating 3.0/5

Tim W. Families - 21/09/2021 Confirmed reviews ALL

We enjoyed our stay, but having stayed at Novotels in many different parts of the world, I have to admit that the service in Manchester was probably the poorest we have experienced. This was mainly down to having to ask for beds to be made, towels to be changed, clean cups, more teabags and even having to ask for toilet paper. I expect better from Novotel. I appreciate that these are unprecedented times, but when I enquired about these things, I was told by your staff that rooms are now cleaned/serviced every three days....

I understand I am an Accor GOLD member but the treatment was like a guest house.

Customer review rating 1.5/5

Tuomas R. Business - 21/09/2021 Confirmed reviews ALL

When I checked in so really the only question was that you want to pay right now? You have somekind with a wonderful "safety first" campaign, prices for the same services pruned etc ... what does this mean? I asked a couple of mornings early when I left to clean my room so the cleaning took place in the late afternoon, is this part also "safety first" because of the runny nose?Unfortunately, I don’t really have anything good to say about your hotel, except the breakfast was good and there was friendly staff.

Excellent location close to all City Centre amenities.

Customer review rating 4.5/5

Brian R. Couples - 20/09/2021 Confirmed reviews ALL

Very good, the only reason i have not given a 10 is due to car parking. I could not avail of your 25% discount as the car park was full. This ended up very expensive in another car park. An agreement with NCP would be beneficial. This is the first time i have had a vehicle with me.

Good stay but no air con

Customer review rating 4.0/5

Alan Solo - 20/09/2021 Confirmed reviews ALL

Stayed in room 445. neither the air con or heating worked. Fortnately I didn't need either

Convenient

Customer review rating 3.5/5

Dave Solo - 20/09/2021 Confirmed reviews ALL

It was fine - was for 1 night .

Comfortable stay

Customer review rating 4.5/5

Mr. M. B. Families - 19/09/2021 Confirmed reviews ALL

Booked through Booking.com but my wife caught COVIOD and stay date had to be modified twice ending up with me staying. Arranging the changes through booking.com and the hotel proved very long and drawn out. However, I finally spoke to Anastasia who sorted everything out so we were able to relax and really enjoyed the benefits of the hotel

Disappointing

Customer review rating 1.5/5

H M. Business - 19/09/2021 Confirmed reviews ALL

Not a great location - my bedroom window looked out onto a very industrial scene. The toilet was broken - I asked Reception to send someone to fix it but they never bothered. The shower drain was blocked. The room was never cleaned for the entire 3 night stay - again despite me asking for this to be done.

Fantastic hotel in every way possible

Customer review rating 5.0/5

Paul W. Couples - 19/09/2021 Confirmed reviews ALL

High standard throughout the hotel , staff very friendly and breakfast was amazing , we will book again and would appreciated a discount please if possible

Good stay in a central lovstion

Customer review rating 3.5/5

Kenny T. Couples - 19/09/2021 Confirmed reviews ALL

Good things Check in was fast and we had done the online pre stuff Room was spotless Breakfast was a a decent buffet spread constantly being replenished with freshly cooked food .. well done chef Niggles No gold card upgrade due to hotel being very busy due to fans going to City v Leipzig Why then did the bar close at 10 30 sharp? Crazy lack of customer service Still would stay again

Ok stay.

Customer review rating 2.5/5

Claire M. Business - 18/09/2021 Confirmed reviews ALL

Room wasn’t great. Carpet badly stained. Breakfast was ok nothing to really recommend. Parking extremely tight. Wouldn’t recommend.

Good location

Customer review rating 4.5/5

Kenneth S. Couples - 17/09/2021 Confirmed reviews ALL

Room very good standard. Staff excellent

Great room, amazing staff

Customer review rating 5.0/5

Mathew Couples - 16/09/2021 Confirmed reviews ALL

The stay with novotel was amazing for a mid week break with my partner. The staff was accommodating and room and bar was clean and well presented.

Customer review rating 5.0/5

Laura Couples - 16/09/2021 Confirmed reviews ALL

Thoroughly enjoyed our stay at Novotel Manchester Centre

Very good location - close to train ststion

Customer review rating 4.0/5

Colin W. Friends - 16/09/2021 Confirmed reviews ALL

All too short a cricket was cancelled. My too did show signs of wear and tear

Great location

Customer review rating 5.0/5

N C. Solo - 14/09/2021 Confirmed reviews ALL

This hotel has everything I needed, great central location and parking steps away from the hotel.

Conveniently placed hotel

TripAdvisor rating 3.0/5

Tour50622849500 14/09/2021 TripAdvisor review

Adequate and convenient stay. We were able to take our small dog who settled well. The room was spacious & the facilities were good. Was nice to be able to use the gym. Breakfast was buffet style & adequate would probably suit most people but we would have liked more of a variety of fresh fruit.

Awful experience

TripAdvisor rating 2.0/5

tylercristal3 12/08/2021 TripAdvisor review

Original room (337)was set out as a double instead of a twin room! Check-in was horrendous 40min in a qué with 1 member of staff on! Was allocated room (336) had stains on carpet, toilet door was loose/broken nearly got trapped in toilet! Bathroom small mirror had large crack across the middle which is a health & safety issue! Especially if the glass was to fall out & land on someone's foot you'd have a lawsuit on your hands! Towels were clean but when opened up they were all stained not very nice for your guests! The room & bathroom had loads of midgies/flies which bit us. The bedding was heavily starched which made us itch so we had to sleep on top of the beds! Also didn't sleep in the night with the noise with people shouting & slamming doors!This has put me off from staying at Novotel ever again

Great place to stay

TripAdvisor rating 5.0/5

GJGP 05/08/2021 TripAdvisor review

Excellent breakfast, excellent location, excellent room, excellent staff. Sauna and Steam room, gym excellent. Very quiet at night too. many of the sites were within walking distance, the Village was nearby

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