ibis Manchester Centre 96 Portland Street Hotel 3 stars

Room was good. Hotel itself was modern. Breakfast could do with more options ( buffet etc) and could do with a better menu for evening other than just pizza. The restaurant attached 3 doors down which we could eat in was lovely but sometimes would have been nice to have been able to take meal up to room as was on my own for 5 nights

Overall my stay was amazing. The room was clean and comfortable. The location was perfect and the staff were friendly and very helpful. Would definitely recommend to everyone.

Room clean and comfortable. Staff friendly. Breakfast was nice with a good variety. Hotel a bit noisy above the room.

This was the first time I've stayed at the Ibis in Manchester. The lack of electricity in the room was a considerable inconvenience but otherwise the hotel was fine. I checked in at approximately 8pm and went straight out for dinner. Came back about 9pm and attempted to watch TV - but could not get TV to work. Went down to reception to ask if someone come to look at it, was told maintenance person had gone home for the night. Asked if I could switch to an alternative room, was told you were fully booked so that wouldn't be possible. I went back to my room and watched TV on my phone for an hour or so - until the battery was nearly flat. I then plugged the phone in to charge and realised the reason the TV didn't work was that none of the sockets in the room worked, and neither for that matter did the heating which I'd turned on when I arrived to try and warm it up. At that point it was about 10:15, I was already tired from a long day and I figured the receptionist wouldn't be able to do much about it - so went to sleep. Woke up in the morning cold, unable to make tea/coffee, and starting the day with a flat laptop and phone. Explained the situation to morning receptionist and she offered to refund £20 - but I doubt it would have even reached my company given it would have been credited to the travel agent and even if it did I'm sure it wouldn't have been credited back to me, so I didn't bother. I recognise this was probably a one-off but I do stay in Manchester almost every week (for the last 4 years) and this was my first time in the Ibis so obviously a bit disappointed.

I had a very pleasant stay here, the staff were so welcoming and warm. The service was exceptional. The room was great! the Bathroom was different but did the job! Close to everywhere I needed to go and within walking distance of everything.