ibis Manchester Centre 96 Portland Street 3 stars

Customer review rating (ALL Rating) 4.4/5 984 reviews

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ibis Manchester Centre 96 Portland Street - Image 1
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96 Portland Street, M1 4GX MANCHESTER, United Kingdom

Description

Hotel extras

  • Located near Manchester Palace Theatre

  • Located just 1km from Manchester Piccadilly train station

  • Enjoy authentic cuisine at the in-house Chill #96 restaurant

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

Our accommodation(s)

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Hotel location

ibis Manchester Centre 96 Portland Street

96 Portland Street
M1 4GX MANCHESTER
United Kingdom

GPS:53.47733, -2.240744

Telephone

Access and transport

Hotel services

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On site
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

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ALL Rating  4.4/5  984 reviews

TripAdvisor Rating  3.8/5  2,252 reviews

Customer review rating 4.0/5

Karen A. Couples - Confirmed reviews ALL

Room was ideal for the 2 of us. It's perfect for a weekend. Room was clean and tidy. Only downside we had to have our breakfast in the Novotel across the square at the rear of the hotel. The cooked breakfast was unremarkable, probably due to catering for 2 hotels.

Dear Karen, Thank you for your valuable feedback regarding your recent stay. I am pleased to hear that you found the room suitable and enjoyed our ideal location. I appreciate your comments about the breakfast experience, and I will ensure your observations are shared with the relevant team. We strive to provide a remarkable experience for all our guests. Warm regards, Alexandra Panta Operations Manager

Customer review rating 4.5/5

Jonathan S. Business - Confirmed reviews ALL

Enjoyable, relaxing and well worth the low cost.

Dear Jonathan, Thank you for your kind words regarding our service and cleanliness. We are pleased to hear that you found your stay enjoyable and relaxing, and that our rates met your expectations. We look forward to welcoming you back in the future. Warm regards, Alexandra Panta Operations Manager

Customer review rating 4.0/5

Brian D. Couples - Confirmed reviews ALL

Overall we had a good stay. The hotel is in a good central location, clean and comfortable with friendly, helpful, staff. Breakfast was good and, although rooms are not the most modern, it is a good, reasonably priced, base for exploring Manchester

Dear Brian, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, appreciated our central location, and found our staff to be friendly and helpful. Your insights regarding the room decor and pricing are valued as we strive to provide a comfortable base for our guests. Warm regards, Alexandra Panta Operations Manager

The Ibis with a Novotel Breakfast Commute

TripAdvisor rating 3.0/5

Cate B TripAdvisor review

I recently stayed at the Ibis Manchester Centre on Portland Street, a hotel I haven't visited in several years. While the interior upon arrival is quite modern and appealing, I found this to be somewhat deceptive, acting as "smoke and mirrors" for the reality of the bedrooms. The rooms are due a facelift. While the space was adequate for a single overnight stay, I would be reluctant to book an extended trip here. The general condition of the corridors was drab, grey and uninviting. A concern was the small bathroom (which strongly resembled a unit you might find on a train). Disturbingly, there was a noticeable whiff of raw sewage that could be detected from within which was unpleasant and unhygienic. Breakfast arrangements are notably awkward. Due to heave rain, I had to run there and back across an open courtyard at the back of the hotel to access the Novotel next door, which hosts the breakfast service. The breakfast itself at the Novotel was adequate, providing standard fare. Cooked food was missing a few items and needed a prompt from another guest to have addressed. There was a distinct lack of customer service with a smile from the staff, making the start of the day less welcoming. Was it good value, no I dont think so.

Dear CL_Brookes, Thank you for taking the time to share your feedback regarding your recent visit to ibis Manchester Centre. I am pleased to hear that you found the hotel's interior modern and appealing. However, I regret to learn that your experience fell short in several areas. I acknowledge your comments regarding the condition of the rooms and corridors. Your observations about the bathroom and the unpleasant odour are concerning, and I appreciate you bringing this to our attention. We continually strive to maintain high standards, and your feedback will be taken into consideration for future improvements. I understand that the breakfast arrangements and the accessibility to the Novotel may have been inconvenient, especially in adverse weather conditions. Your experience with the breakfast service and staff demeanor is not reflective of our usual standards, and I will ensure that your comments are shared with the relevant teams. Thank you once again for your insights, and I hope you will consider giving us another opportunity in the future. Warm regards, Alexandra Panta Operations Manager

Customer review rating 5.0/5

Carol F. Friends - Confirmed reviews ALL

Have stayed here before. Always a good stay. Staff are friendly and efficient. As three ladies of a certain age we love the fact that the chill bar is closed to the public after 10.30. We were able to enjoy a post theatre drink without the worries of city life.

Dear Carol, Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that our central location, friendly staff, and the exclusive access to the chill bar contributed to your enjoyable experience. It is always a pleasure to welcome returning guests, and we appreciate your kind words. We look forward to hosting you again on your next visit to Manchester. Warm regards, Alexandra Panta Operations Manager

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Other web-users rate our hotel

  • 1,342 reviews 9.5/10 Location
  • 1,616 reviews 6.8/10 Room
  • 1,376 reviews 9/10 Service
  • 34 reviews 6.3/10 WiFi
  • 754 reviews 7.6/10 Cleanliness
  • 380 reviews 7.9/10 Breakfast
  • 222 reviews 8.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.