ibis Manchester Centre 96 Portland Street 3 stars

Customer review rating (ALL Rating) 4.3/5 1,215 reviews

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ibis Manchester Centre 96 Portland Street - Image 1
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96 Portland Street, M1 4GX MANCHESTER, United Kingdom

Description

Hotel extras

  • Located near Manchester Palace Theatre

  • Located just 1km from Manchester Piccadilly train station

  • Enjoy authentic cuisine at the in-house Chill #96 restaurant

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Manchester Centre 96 Portland Street

96 Portland Street
M1 4GX MANCHESTER
United Kingdom

GPS:53.47733, -2.240744

Telephone

Access and transport

Hotel services

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On site
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,215 reviews

TripAdvisor Rating  4.0/5  2,186 reviews

Always choose this hotel

Customer review rating 4.0/5

Jane Families - Confirmed reviews ALL

We always choose this hotel for our Manchester breaks due to location and value for money. On this occasion there was a problem with the t.v. and a change of battery for the remote didn't fix the problem. We didn't pursue this and did without the tv as we had hot food that we didn't want to get cold. Despite t.v issues we would definitely return.

Great stay

Customer review rating 4.5/5

David Solo - Confirmed reviews ALL

Comfortable and functional rooms with friendly staff.

Dear DAVID HAYDEN L., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Reception Team Leader

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Very very basic!! Water in the shower was not warm/ hot, no provision of breakfast in the hotel, carpet wasn’t clean and in a very bad condition- all over the hotel, even corridors!! The only good thing was that staff were friendly!!

Dear S., Thank you for taking the time to tell us about your experience at the ibis Manchester Centre 96 Portland Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicole Reception Team Leader

Central location

Customer review rating 4.0/5

Annette K. Friends - Confirmed reviews ALL

Very pleasant stay although we were not allocated a twin room as we had requested. We understand this was not guaranteed to be fair. It is very odd that Ibis only provides large bath towels and no hand towels. I'm sure we're not the only guests to raise this issue - we had to buy smaller towels to dry our hair with. Only card payments accepted in the bar area, also odd when most businesses seem to be going down the 'Cash is K.' route.

Dear ANNETTE K., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Reception Team Leader

Ideal for a short stay

Customer review rating 3.5/5

Cookie S. Friends - Confirmed reviews ALL

My cousin and I booked a twin, but the beds we really too small, my first night sleep was poor as I felt as though I would fall off the bed if I rolled over. For the second night we pushed the beds together and I was fine. The bed itself was very comfy. Breakfast, although a very short walk to the neighbour hotel (not good if it rained) was VERY good ! The staff were attentive to ensuring tables were cleared and wiped. The best was the evening bar …. Open after 11pm for a night cap and the staff were also good.

Dear DONNA S., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Reception Team Leader

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Other web-users rate our hotel

  • 1,712 reviews 9.4/10 Location
  • 2,031 reviews 6.4/10 Room
  • 1,613 reviews 8.9/10 Service
  • 74 reviews 5.7/10 WiFi
  • 989 reviews 6.4/10 Cleanliness
  • 425 reviews 7.7/10 Breakfast
  • 303 reviews 8.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.