Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 913 reviews

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Mercure Manchester Piccadilly Hotel - Image 1
Mercure Manchester Piccadilly Hotel - Image 2
Mercure Manchester Piccadilly Hotel - Image 3
Mercure Manchester Piccadilly Hotel - Image 4
Portland Street, M1 4PH MANCHESTER, United Kingdom

Description

Hotel extras

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

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Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  913 reviews

TripAdvisor Rating  3.5/5  4,917 reviews

Very good location

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Staff very friendly, room clean and great selection at breakfast.

let down by housekeeping

Customer review rating 1.0/5

Kevin G. Couples - Confirmed reviews ALL

usually a good stay. silver club member and the two chocs in the room was a nice touch but sadly we didn’t get to eat them. housekeeping after the first night ate them but did not take away any empty glasses or clean cups or refill tea and coffee or clean the bathroom and also had randomly only left one towel too took nearly an hour for replacement towel to arrive for a shower before dinner

Customer review rating 2.0/5

Nick Business - Confirmed reviews ALL

thick layer of mould around bath only noticed this as I forced to get out of the bath twice by a guest that had been given my room key.

Grubby, dated and rude staff

TripAdvisor rating 2.0/5

Ann W Friends getaway - TripAdvisor review

Initial check in with Becky was great, excellent service. It all sort of went down hill from there. After check in, I got cajoled into leaving a review in return for a glass of prosecco, despite only just checking in. This "review for a drink policy" continued through the night as waiters in the event were touring tables offering shots for reviews. One waiter even shouted at a colleague for not including his name in her review. I had to visit reception to reset my key and i walked in to the guy behind the desk shouting at a guest. Got up to room and immediately regretted my "prosecco review" earlier in the evening. The room is big enough but grubby. The carpet was heavily stained, the kettle had grime on it. My view of the Christmas markets below should have been beautiful. Instead, I had a filthy, broken window with permanent condensation. The bathroom had painted tiles, many of which were peeling, some looked like they had stickers on them. The absolute worst was discovering dried blood on the inside of the toilet roll. Would not recommend, would not stay again. Was not worth the money for the room and i absolutely would not rate it 4 star.

Dear Ann, Thank you for sharing your feedback. I am truly sorry to hear about the issues you encountered during your stay. Your experience does not meet our standards, and I sincerely apologize for the discomfort and disappointment caused by the room cleanliness and the behavior of our staff. I will be addressing your concerns with the team to ensure this is corrected for future guests. We greatly appreciate your comments and hope you will consider giving us another opportunity to provide the high-quality experience we strive to deliver.

Weekend Break

Customer review rating 4.0/5

David B. Families - Confirmed reviews ALL

Great hotel amazing breakfast and location, only issue was the welcome drink, booked two rooms so got two vouchers, the bar staff would only issue two drinks one per voucher, yet the All web site says drink for every person

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Other web-users rate our hotel

  • 2,181 reviews 9.4/10 Location
  • 3,369 reviews 5/10 Room
  • 6,085 reviews 9.3/10 Service
  • 208 reviews 2/10 WiFi
  • 1,240 reviews 4.4/10 Comfort
  • 1,208 reviews 5.2/10 Cleanliness
  • 1,150 reviews 9.1/10 Breakfast
  • 1,097 reviews 9.3/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.