Mercure Manchester Piccadilly Hotel

Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.6/5 826 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

ALLSAFE approved hotel

Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
United Kingdom

GPS:53.479874, -2.237445

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our accommodation(s)

All bedrooms are climate-controlled and feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a top-floor superior room whe re you'll find an interconnecting lounge with sofa, desk, additional television and city centre views. Four poster rooms are also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  826 reviews

TripAdvisor Rating  3.5/5  4,520 reviews

In need of TLC

TripAdvisor rating 2.0/5

onemorefrancophile Business - TripAdvisor review

Seriously grotty room. Dirty carpet chipped furniture and mould and broken tiles in the bathroom. And no chair of any sort - even though there is a desk! No drawers either. Wi-Fi pretty hopeless in the room. On the plus side the bed was comfortable.

Avoid this hotel!

TripAdvisor rating 1.0/5

Emma H Couples - TripAdvisor review

Avoid here! Rooms shabby, wood chipped off furniture, paint peeling off walls/ bathroom, bathroom black mould around taps/shower, chairs leather peeling off, beds rock hard, in the hotel corridor the was big black bins catching water coming through the roof, rubbish in corridor. Restaurant, terrible service!!! Ordered our drinks, 20 minutes later arrived, asked for some table water never came, ordered our meal, waited a hour still hadn’t arrived asked a waitress where our food was, for her never to return with a update, next asked the restaurant manager where our food was again for him to run into the kitchen never to be seen again. We ended up walking away as we were going to a concert. At breakfast the waitress was speaking very loudly a about a couple in the night before (clearly referring to us) saying we were disrespectful and how could we act like that until she realised it was us and went quiet. Any advice for anyone looking at this hotel, just don’t!

Thanks Emma for taking the time to send us your feedback I am very sorry this has been your experience and certainly is not the usual standard expected by our guests nor what we expect for our guests. This shall be thoroughly investigated and corrected moving forward. Thanks

Fantastic Staff

TripAdvisor rating 4.0/5

JoBethH123 Business - TripAdvisor review

Spent a few days here for business and the staff were just great. The newly formed conference team were so helpful, nothing was too much trouble and everything ran immensely smoothly. Shuna and his team in the restaurant were also great and couldn't do enough to make sure our group (which was large) were well looked after. Thank you everyone

Thank you so much for taking the time to leave us your feedback its much appreciated and I am sure Shuna and his team will appreciate the praise. We do hope we can welcome you back again soon. Thanks

Excellent afternoon tea x Amazing Staff !!

TripAdvisor rating 5.0/5

Michelle13325 Friends getaway - TripAdvisor review

We had a lovely afternoon tea at level 3 based in the Mecure Piccadilly hotel ! We were met on arrival and taken to our seat x lovely staff very attentive x lovely glass of fizz and pot of tea followed by sandwiches, cakes and scones ! Staff were brilliant and made you feel very welcome and not an inconvenience!! Special mention to Neil and Abbie who were amazing and lovely x couldn’t do enough for you without being over bearing x Well done guys! Even the other staff rose and Elka were friendly and smiling x Definitely recommend x

Thank you Michelle for your lovely feedback its so nice to hear that you enjoyed your visit. With us I shall be sure to let the team know the impact they had on your stay and I do hope we can welcome you back again soon. Thanks

All good and very accommodating

TripAdvisor rating 5.0/5

FellowTraveler438610 Couples - TripAdvisor review

The location of this hotel is perfect for a weekend in Manchester. The facilities are great. The breakfast was so good with lots of hot and cold breakfast options. The basic rooms have lots of room to move. I love that! Many thanks for Neil, Rose, Abbie, Elka and Rohini for all their welcoming service. The front desk also were accommodating for a family member who was only here for 1 night. They couldn't do enough to help us. Many thanks. Really. It's so good to know you're being looked after when you plan or have an unplanned visit here.

Thank you so much for taking the time to leave your lovely review. I am delighted that you enjoyed your stay and I shall be sure to let the relevant people know the impact they have had on your stay. I do hope we can welcome you back again soon. Thanks

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Other web-users rate our hotel

  • 1,754 reviews 9.1/10 Location
  • 2,940 reviews 3.9/10 Room
  • 2,197 reviews 7.6/10 Service
  • 156 reviews 1.1/10 WiFi
  • 1,258 reviews 2.9/10 Cleanliness
  • 1,142 reviews 4.1/10 Comfort
  • 780 reviews 7.4/10 Breakfast
  • 728 reviews 2.7/10 Amenities

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