Mercure Manchester Piccadilly Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 928 reviews

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Description

Hotel extras

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Our accommodation(s)

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Hotel location

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
United Kingdom

GPS:53.479874, -2.237445

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  928 reviews

TripAdvisor Rating  3.5/5  4,918 reviews

Good location

Customer review rating 2.5/5

Katie Families - Confirmed reviews ALL

Overall, I was disappointed. When first arrived we were allocated a double for 3 of us. I had to ask for a third bed to be installed. The heating wasn't working, so they brought in 2 inefficient electric heaters. I had a bath and the water was only tepid. At this point we complained and were moved to a larger room with heating. This room was good but I never managed to get hot water in the bath, but the shower was OK. The other issue was the extractor fan wasn't working in the bathroom so we had to open the window in the room to clear the steam. The breakfast was good and staff were all nice and helpful. The location is great. 10 minutes walk from train and close to many museums and the centre.

Well Located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The hotel is in a good position and breakfast and communal areas are nice. Our room was still a bit dirty (there was a large man's footprint on the floor in the bathroom). It was meant to be ready at 3pm but the sofa-bed was not made up. There were only two sets of towels given to us not 3.

Good location.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Stayed for business. Ideal location to Piccadilly Gardens. Clean room. Walls seemed thin, could hear talking / tv / music in nearby room (no traffic noise though). Good connection to car park via hotel. Lifts seemed to always be busy.

Great Stay and staff is amazing

Customer review rating 5.0/5

Aman S. Families - Confirmed reviews ALL

Had a lovely stay with family during Christmas. Staff is absolutely fantastic special thanks to kostian on reception and I am sorry I can’t remember the name of the black lady who was so good with kids and she was so helpful

Room was freezing cold

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

We went out more or less as soon as we checked in and didn’t return until 3am. We were out again the following day from lunchtime. The room was exceptionally cold and I thought there must have been a fault. I did report this to reception desk at around 6pm and the gentleman said that building was very old and that the heating should be turned to no higher than 20 initially in order to warm up. We did this but unfortunately the room was still freezing. The plug in heater made very little difference. I would never stay at this hotel again.

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Other web-users rate our hotel

  • 2,181 reviews 9.4/10 Location
  • 3,369 reviews 5/10 Room
  • 6,085 reviews 9.3/10 Service
  • 208 reviews 2/10 WiFi
  • 1,240 reviews 4.4/10 Comfort
  • 1,208 reviews 5.2/10 Cleanliness
  • 1,150 reviews 9.1/10 Breakfast
  • 1,097 reviews 9.3/10 Bar

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