Mercure Melbourne Caroline Springs 4 stars

Customer review rating (ALL Rating) 4.4/5 899 reviews

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Mercure Melbourne Caroline Springs - Image 1
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10 20 Lake Street, 3023 CAROLINE SPRINGS, Australia

Description

Hotel extras

  • Ideal out-of-city conference location, just 25 minutes from Melbourne International Airport

  • 98 beautifully appointed contemporary guest rooms all with their own balconies and unique view

  • Exceptional selection of award-winning dining options

  • All-in-one venue - Meetings, Conferences & Events.

  • Complimentary Parking

Our accommodation(s)

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Hotel location

Mercure Melbourne Caroline Springs

10 20 Lake Street
3023 CAROLINE SPRINGS
Australia

GPS:-37.73223187961783, 144.74476768175444

Telephone
Fax +61 3 8677 2559

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Saige Bistro

The place to catch up with friends and family. Share stories over delicious food and drink in a fun and welcoming atmosphere, free of pretension. Our place. Your place.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  899 reviews

TripAdvisor Rating  4.2/5  465 reviews

Customer review rating 5.0/5

Aczal A. M. Couples - Confirmed reviews ALL

Staffs and Fiona was very helpful. Thank you to all the team

Dear Aczal, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our team to be helpful. Your appreciation will certainly be shared with them. Best regards, Mercure Melbourne Caroline Springs Team

Customer review rating 5.0/5

David &. G. T. Business - Confirmed reviews ALL

Very comfortable and staff very pleasant

Dear David, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our accommodations comfortable and our staff pleasant. Your feedback is greatly appreciated. Best regards, Mercure Melbourne Caroline Springs Team

Customer review rating 1.5/5

Leisa H. Business - Confirmed reviews ALL

Unfortunately, my stay was not a positive experience on this occasion. My safety was at risk and I am not convinced that the seriousness of what occurred, was understood by the staff involved.

Customer review rating 5.0/5

Brett S. Business - Confirmed reviews ALL

great location everything I needed in one place

Dear Brett, Thank you for your positive feedback regarding our location. We are delighted to hear that our facilities met your needs and contributed to your experience. Best regards, Mercure Melbourne Caroline Springs Team

Customer review rating 5.0/5

Graham P. Couples - Confirmed reviews ALL

very happy with room and service

Dear Graham, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you were satisfied with the location, room, and service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Melbourne Caroline Springs Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 251 reviews 9.5/10 Location
  • 469 reviews 7.1/10 Room
  • 409 reviews 8.7/10 Service
  • 18 reviews 6.1/10 WiFi
  • 190 reviews 8/10 Food
  • 161 reviews 7.2/10 Cleanliness
  • 45 reviews 7.1/10 Breakfast
  • 23 reviews 8.9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.