Veranda High Resort Chiang Mai - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 815 reviews

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192 Moo2 Banpong Hangdong, 50230 CHIANG MAI, Thailand

Description

Hotel extras

  • Infinity rooftop pool overlooking the valley and hillside forest

  • Kids’ club and children’s pool for family-friendly escapes

  • Stylish rooms & villas with balconies, mountain or garden views

  • Scenic hideaway setting amid lush hillside near Chiang Mai’s cultural heart

  • Veranda Spa offering bespoke wellness rituals

Our accommodation(s)

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Hotel location

Veranda High Resort Chiang Mai - MGallery Collection

192 Moo2 Banpong Hangdong
50230 CHIANG MAI
Thailand

GPS:18.743035, 98.891324

Telephone
Fax +66 53 365 362

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE HIGHER ROOM

The Higher Room restaurant is set high above the resort where you can feel the hug of the mountains. Indoor or al fresco dining as you sample international cuisine and fine old and new world wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  815 reviews

TripAdvisor Rating  4.4/5  1,430 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Iain A. T. Couples - Confirmed reviews ALL

We stayed here for my wife's birthday as a treat as we are backpacking around Thailand. It was a refreshing change to be in a more luxurious setting, and we really took the opportunity to relax and unwind for a few days. The staff were polite, attentive and overall very helpful. The location and views are stunning, with many complementary activities at specific times throughout the week. Both Thai and western food is available, but we can only comment on the Thai food, the menu was nicely varied and the quality of food was of a high standard.

Dear Iain A. T., Thank you very much for choosing Veranda High Resort Chiang Mai - MGallery as your base of accommodation for Chiang Mai exploration. We are glad to read that you totally enjoyed the stay with our little mountain retreat and we hope to have an opportunity to welcome you back again very soon. Kind regards, Aphichash Srimouang Executive Assistant Manager

Customer review rating 3.5/5

Jurairat P. Families - Confirmed reviews ALL

The hotel is quite run down and need to be uphold.

Dear Khun Jurairat P., Thank you very much for stayed and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We are delighted to receive such glowing praise and very proud of the warm hospitality and exceptional service we offer. Also, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Veranda Chiang Mai, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Beautiful location, very relaxing, terrific staff.

TripAdvisor rating 5.0/5

Jodie M TripAdvisor review

The MOST beautiful property I have been to in a while. If you want to go slow, this hotel might just be for you. I spent 6 nights at the hotel, many days I stayed at the resort and enjoyed the delicious food an lovely service. I stayed in two rooms types, a Valley Deluxe Scenery and also one of the Valley Deluxe with a pool. I loved both rooms types, but when I return I will go for the Deluxe Scenery. The huge day bed and enormous concrete outdoor bath were such a treat. I had a beautiful balinese massage so I can highly recommend the day spa too. I think you can rate a hotel a what happens when something doesn't go to plan.... and on my stay (in low season) I very unfortunately timed the entire stay with works occurring to install a beautiful new deck around the pool. I was just super unlucky it all timed that way, and there was quite some noise by the main pool. One of the Managers (Fern) assisted me and took the time to see what could be done. The maintenance scheduling made a few tweaks to the hours when noise occurred and kept me well informed so I could plan my days to avoid the noise. Absolute 10/10 changed the experience because the staff listened and made some easy adjustments, so the work could still be done, and there was far less disruption for guests. Fern checked in throughout the week too. Thank you! I did the Temple Walk - Pong was a terrific guide and it is well worth the walk. I also did the Giving Ceremony and that was another excellent hotel activity that I highly recommend to experience the local culture. I was the only person who went, so it was extra special Make sure you take some cash to pop in the envelope to gift the monks on your visit. The bike ride was another activity I loved. Bikes worked well, it was mostly on very quiet roads and felt fun and safe! Our small group all agreed to ride a bit further and were very lucky to see some elephants up close. Transfers to Nimman were on time, and easy to utilise, although they are not regular. If I finished my shopping early there were some local massage places across the road from the pick up point, so I could have some reflexology while I waited. Food in the restaurants were exceptional. Thanks to all I will definitely be back.

Dear F2749JUjodiem, The entire staff and I would like to express our sincerest appreciation for your continual support to our hotel. We are beyond delight to learn that you were equally impressed with the service we provided. And glad to know that your visit was as pleasant as the previous. I definitely share your feedback to our team member especially Khun Fern and Khun Pong. Thank you again for sharing your experience, and we hope that Veranda High Resort Chiang Mai - MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai and we trust your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Customer review rating 4.5/5

Venkatesh P. R. Couples - Confirmed reviews ALL

Very warm staff, helped us with packed sandwiches/fries for our early morning tour to Doi Inthanon. Given we stayed for our wedding anniversary, the room decor and compliments were also nice to see. Highly recommended, especially if you have Accor membership.

Dear Venkatesh P. R., We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aphichash Srimouang Executive Assistant Manager

Customer review rating 4.0/5

Hayden B. L. Couples - Confirmed reviews ALL

The hotel lobby and room we were upgrade to was amazing. The staff went above and beyond for my partners gluten allergy, and the front of house staff were all lovely. The hotel does need some upgrades, such as the pool chairs are all ripped and sagging. The decking around the pool is closed off, could be an amazing spot for sunset drinks. There should also be a full time bus service into town, that runs up and down most of the day, would Definately attract more customers in my opinion. The coffee provided is from a machine and honestly quite awful. Would recommend changing the beans OR using barista coffee for a true 5 star hotel experience

Dear Hayden B. L., Thank you very much for your visit and sharing very nice feedback after your recent stay with us. We are delighted to receive such a glowing review rating and very much appreciate for your comment, we definitely discuss with Management Team for further improvement. We still hope to have an opportunity to welcome you back again in the future. Kind regards, Aphichash Srimouang Executive Assistant Manager

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.