Veranda High Resort Chiang Mai - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 816 reviews

Veranda High Resort Chiang Mai - MGallery Collection - Image 1
Veranda High Resort Chiang Mai - MGallery Collection - Image 2
Veranda High Resort Chiang Mai - MGallery Collection - Image 3
Veranda High Resort Chiang Mai - MGallery Collection - Image 4
192 Moo2 Banpong Hangdong, 50230 CHIANG MAI, Thailand

Description

Hotel extras

  • Infinity rooftop pool overlooking the valley and hillside forest

  • Kids’ club and children’s pool for family-friendly escapes

  • Stylish rooms & villas with balconies, mountain or garden views

  • Scenic hideaway setting amid lush hillside near Chiang Mai’s cultural heart

  • Veranda Spa offering bespoke wellness rituals

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Veranda High Resort Chiang Mai - MGallery Collection

192 Moo2 Banpong Hangdong
50230 CHIANG MAI
Thailand

GPS:18.743035, 98.891324

Telephone
Fax +66 53 365 362

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE HIGHER ROOM

The Higher Room restaurant is set high above the resort where you can feel the hug of the mountains. Indoor or al fresco dining as you sample international cuisine and fine old and new world wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  816 reviews

TripAdvisor Rating  4.4/5  1,431 reviews

Certificate of excellence 2025

Location is ok - rooms are outdated.

TripAdvisor rating 3.0/5

WouterRe TripAdvisor review

We came here from the hustle and bustle of Bangkok and found ourselves in serene tranquility. The property is beautiful, with a stunning swimming pool overlooking the mountains and a temple. Unfortunately, the room was a major disappointment for a five-star hotel. There was visible wear and tear, the curtains were dirty, and overall the room felt outdated. It took a very long time before we had hot water, which we reported to the reception. Someone came to check, but the issue was never resolved. Additionally, the shower water flooded into the room, forcing us to clean it up with towels. There was mold in the kettle, and the room was extremely humid, causing our clothes to smell musty. The staff were all very friendly, but these are issues beyond their control and should not occur in a hotel of this standard.

Customer review rating 3.5/5

Dabin W. Families - Confirmed reviews ALL

The location is far from the city center. If you have plans for activities in the city, do not stay here. It is however a great place to just chill and maybe do some running/hiking around the area. The service varies from great for most of the staff and then some not so good.

Dear Dabin W., Thank you very much for stayed and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We are delighted to receive such glowing praise and, we shall certainly pass on your feedback to our team members as we strive to continuously improve the quality of our services. Thank you very much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

Customer review rating 4.5/5

Iain A. T. Couples - Confirmed reviews ALL

We stayed here for my wife's birthday as a treat as we are backpacking around Thailand. It was a refreshing change to be in a more luxurious setting, and we really took the opportunity to relax and unwind for a few days. The staff were polite, attentive and overall very helpful. The location and views are stunning, with many complementary activities at specific times throughout the week. Both Thai and western food is available, but we can only comment on the Thai food, the menu was nicely varied and the quality of food was of a high standard.

Dear Iain A. T., Thank you very much for choosing Veranda High Resort Chiang Mai - MGallery as your base of accommodation for Chiang Mai exploration. We are glad to read that you totally enjoyed the stay with our little mountain retreat and we hope to have an opportunity to welcome you back again very soon. Kind regards, Aphichash Srimouang Executive Assistant Manager

Customer review rating 3.5/5

Jurairat P. Families - Confirmed reviews ALL

The hotel is quite run down and need to be uphold.

Dear Khun Jurairat P., Thank you very much for stayed and sharing your feedback to Veranda High Resort Chiang Mai - MGallery. We are delighted to receive such glowing praise and very proud of the warm hospitality and exceptional service we offer. Also, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Veranda Chiang Mai, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Aphichash Srimouang Executive Assistant Manager

Beautiful location, very relaxing, terrific staff.

TripAdvisor rating 5.0/5

Jodie M TripAdvisor review

The MOST beautiful property I have been to in a while. If you want to go slow, this hotel might just be for you. I spent 6 nights at the hotel, many days I stayed at the resort and enjoyed the delicious food an lovely service. I stayed in two rooms types, a Valley Deluxe Scenery and also one of the Valley Deluxe with a pool. I loved both rooms types, but when I return I will go for the Deluxe Scenery. The huge day bed and enormous concrete outdoor bath were such a treat. I had a beautiful balinese massage so I can highly recommend the day spa too. I think you can rate a hotel a what happens when something doesn't go to plan.... and on my stay (in low season) I very unfortunately timed the entire stay with works occurring to install a beautiful new deck around the pool. I was just super unlucky it all timed that way, and there was quite some noise by the main pool. One of the Managers (Fern) assisted me and took the time to see what could be done. The maintenance scheduling made a few tweaks to the hours when noise occurred and kept me well informed so I could plan my days to avoid the noise. Absolute 10/10 changed the experience because the staff listened and made some easy adjustments, so the work could still be done, and there was far less disruption for guests. Fern checked in throughout the week too. Thank you! I did the Temple Walk - Pong was a terrific guide and it is well worth the walk. I also did the Giving Ceremony and that was another excellent hotel activity that I highly recommend to experience the local culture. I was the only person who went, so it was extra special Make sure you take some cash to pop in the envelope to gift the monks on your visit. The bike ride was another activity I loved. Bikes worked well, it was mostly on very quiet roads and felt fun and safe! Our small group all agreed to ride a bit further and were very lucky to see some elephants up close. Transfers to Nimman were on time, and easy to utilise, although they are not regular. If I finished my shopping early there were some local massage places across the road from the pick up point, so I could have some reflexology while I waited. Food in the restaurants were exceptional. Thanks to all I will definitely be back.

Dear F2749JUjodiem, The entire staff and I would like to express our sincerest appreciation for your continual support to our hotel. We are beyond delight to learn that you were equally impressed with the service we provided. And glad to know that your visit was as pleasant as the previous. I definitely share your feedback to our team member especially Khun Fern and Khun Pong. Thank you again for sharing your experience, and we hope that Veranda High Resort Chiang Mai - MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai and we trust your next visit will be as pleasant as the previous one. Kind regards, Aphichash Srimouang Executive Assistant Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 429 reviews 6.6/10 Location
  • 667 reviews 7.8/10 Room
  • 727 reviews 8.7/10 Service
  • 8 reviews 7.7/10 WiFi
  • 335 reviews 8.1/10 Vibe
  • 314 reviews 8.6/10 Comfort
  • 226 reviews 8.2/10 Breakfast
  • 138 reviews 5.5/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Chiang Mai

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.