ibis budget London Whitechapel - Brick Lane 2 stars

Customer review rating (ALL Rating) 4.1/5 3,151 reviews

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Description

Hotel extras

  • Prime Location Near Iconic Landmarks

  • Affordable Comfort Without Compromise

  • Green Key Certificate

  • Vibrant Neighbourhood with Local Culture

  • Reliable High-Speed Wi-Fi & 24/7 Support

Our accommodation(s)

Hotel location

ibis budget London Whitechapel - Brick Lane

100 Whitechapel Road
E1 1JG LONDON
United Kingdom

GPS:51.517576, -0.06486

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Because great days always start with a good breakfast. Should you prefer, you can now enjoy a take away breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,151 reviews

Customer review rating 5.0/5

Rosie W. Families - Confirmed reviews ALL

Never stayed at a hotel with more friendly or helpful staff . Everyone was lovely . Will be back

Thank you for your kind words about our friendly and helpful staff. We are delighted to hear that you had such a positive experience during your stay. It will be our pleasure to welcome you back in the future. Best regards, Amirtha Ezhumalai Front Office Team Member ibis budget London Whitechapel - Brick Lane

Customer review rating 2.0/5

Lois E. Friends - Confirmed reviews ALL

The bed was uncomfortable and it was very loud we heard a lot of rustling in the night the bathroom door did not lock and there was a strange smell which we think was coming from the air con

Dear Lois, Thank you for taking the time to share your feedback following your recent stay at ibis budget London Whitechapel. I was concerned to read about the issues you encountered, as this certainly does not reflect the standard of comfort we aim to provide. Please accept my sincere apologies for the noise levels and the rustling you experienced during the night, which clearly impacted your rest. I have also shared your comments regarding the room maintenance and the uncomfortable bed with our housekeeping and facilities teams. We are investigating the bathroom door lock and the air conditioning immediately to address the strange smell you noted. Additionally, I am sorry that Wi-Fi speed did not meet your expectations. Your comments are vital in helping us improve our service and technical offerings for future guests. Its been passed to the relevant departments. We appreciate your honesty and hope to have the opportunity to provide you with a much better experience should you choose to stay with us again. Best regards, Chaitanya, Team Leader

Customer review rating 4.0/5

Kelly C. Families - Confirmed reviews ALL

Hotel was good staff was friendly and helpful Hotel was just a bit far out from what we was wanting to do No mat in shower so it was slippery when you was trying to wash Nowhere to put body wash and shampoo so had to bend and not slip No mat on floor for when you got out the shower so floor got wet through and slippery just needs kettle in rooms

Dear Kelly C., Thank you for taking the time to share your feedback. We’re pleased to hear that you found the hotel good and that our staff were friendly and helpful during your stay. We also appreciate your comments regarding the location and the bathroom facilities. Your observations about the shower safety, storage space for toiletries, and the suggestion of having a kettle in the room are valuable to us and will be shared with the relevant team for consideration. Guest feedback is very important in helping us improve, and we thank you for bringing these points to our attention. We hope to have the opportunity to welcome you again in the future. Thank you once again for your review. 😊 Best regards, Rina Front office team member ibis budget London Whitechapel - Brick Lane

Customer review rating 3.5/5

Jolina A. C. Families - Confirmed reviews ALL

It was located near metro stations which made our journeys easier. The staff was very nice and we got everything we needed. The toilet smelled a little though and at night it was a little noisy. Other than that we were super satisfied!

Customer review rating 4.5/5

Jon H. Solo - Confirmed reviews ALL

The hotel was easy to access and the check-in was straightforward, with very friendly and helpful staff at reception. The room was clean, well-organised and as described online. The temperature in the room was comfortable and the window was easy to open. The signal on the television was slightly crackly but this was not a problem for me and the internet connection in the room was excellent. The overall price was great value for money and the hotel is in a good location, with plenty of amenities nearby and two underground stations within walking distance. Really enjoyed my stay here and would definitely consider staying again in the future.

Dear Jon H., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated our location, value, and the friendliness of our team. It’s great to know that you found the room comfortable and well-organised, and that our facilities met your expectations. We have noted your comment regarding the television signal and will look into it. We truly look forward to welcoming you back again in the future. Kind regards, Ibrahim Front Desk Team Member Ibis Budget London Whitechapel (Brick Lane)

Other web-users rate our hotel

  • 1,236 reviews 9.4/10 Location
  • 1,655 reviews 6/10 Room
  • 1,256 reviews 8.3/10 Service
  • 21 reviews 9.5/10 WiFi
  • 824 reviews 7.7/10 Cleanliness
  • 654 reviews 6.2/10 Breakfast
  • 508 reviews 8.1/10 Value

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