Mercure Bangkok Siam 4 stars

Customer review rating (ALL Rating) 4.5/5 228 reviews

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Description

Hotel extras

  • Convenient location, easily reach by BTS SkyTrain and public transports

  • Walking distance to Siam Paragon, Siam Square, Siam Center, MBK, Bangkok Art & Culture Centre

  • Perfect base for exploring Bangkok, located near shopping, entertainment attractions

  • Rooftop fitness centre and swimming pool

  • Free WIFI

Our accommodation(s)

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Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai, Pathumwan
10330 BANGKOK
Thailand

GPS:13.746724, 100.528938

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE EIGHT RESTAURANT

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  228 reviews

TripAdvisor Rating  4.5/5  3,257 reviews

Certificate of excellence 2024

Highly recommended

TripAdvisor rating 5.0/5

625taryny TripAdvisor review

Great hotel location. Very nice, clean, spacious rooms. Buffet breakfast was expansive and delicious. Hot food selection, freshly baked bread, fresh fruits and salads were delightful. Service headed by Patcharin was attentive and very friendly. Would highly recommend.

Good

Customer review rating 4.5/5

W. K. Y. Couples - Confirmed reviews ALL

Good location , transport use BTS just opposite hotel. 7-11 just at lobby buy anything and food are delicious. Morning just go 7-11 order a coffee.hotel was very clean and customer service are very friendly.

Dear k. y. W., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Witsanu Nathawin Executive Assistant Manager

Good location. Near BTS

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The staff at the check in/check out are very professional & courteous. They responded to our queries & requirements with not delay. The gentlemen at the conceirge are very helpful, especially Dej & Nai. They helped with the luggages & transportation to places we want to visit.

Dear Heng Fatt L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Witsanu Nathawin Executive Assistant Manager

great location, old and dirty hotel, room was dark

Customer review rating 2.0/5

J Families - Confirmed reviews ALL

Service: fair The bell boy on the ground floor was nice, apart from him, the staff in 9th floor was so so. was not friendly nor helpful. Location: great close to the big malls. Only concern is the malls are notice start 6:15-7. 7-11 downstairs which is very convenient. Room: fair Dark and old. Toliets wasn’t clean, the towels and bedsheets are washed but looks old. Good thing is the bed is comfortable. Breakfast: bad Limited selection and quality was fair, 7-11 breakfast taste better than their restaurant

Dear Joanne Chun Ting L., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Witsanu Nathawin Executive Assistant Manager

Good stay

Customer review rating 5.0/5

Collin C. Families - Confirmed reviews ALL

Stay was good. but the internet connection in the room was extremely bad. connections kept droppined that i have to use my mobile roaming data for my business conference video call.

Dear Kah Chieh Collin C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Witsanu Nathawin Executive Assistant Manager

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Other web-users rate our hotel

  • 2,324 reviews 9.8/10 Location
  • 1,526 reviews 7.6/10 Room
  • 1,442 reviews 9/10 Service
  • 71 reviews 5.2/10 WiFi
  • 715 reviews 8.7/10 Cleanliness
  • 624 reviews 6/10 Comfort
  • 569 reviews 8.2/10 Breakfast
  • 388 reviews 8.9/10 Food

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