Sofitel Montevideo Casino Carrasco and Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 1,033 reviews

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Rbla Republica de Mexico 6451, 11500 MONTEVIDEO, Uruguay

Description

Hotel extras

  • 5 event spaces for up to 250 people

  • Year-round heated indoor and outdoor swimming pool

  • Exclusive spa, beauty salons, massage rooms and saunas

  • Exclusive bar with modern décor and beach view

  • Restaurant featuring unique, sustainable and organic culinary creations

Our accommodation(s)

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Hotel location

Sofitel Montevideo Casino Carrasco and Spa

Rbla Republica de Mexico 6451
11500 MONTEVIDEO
Uruguay

GPS:-34.890555, -56.055278

Telephone
Fax +598 2601 9127

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT 1921

With a wonderful view of the beach and neighborhood of Carrasco, Restaurante 1921 offers a creative gastronomic proposal that combines our outstanding signature cuisine with local and organic products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,033 reviews

Customer review rating 5.0/5

Jean M. R. B. Business - Confirmed reviews ALL

Fantastic upgrade.

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Montevideo Casino Carrasco and Spa. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 4.5/5

William J. M. Solo - Confirmed reviews ALL

The Sofitel Spa & Casino, on La Rambla of Montevideo, Uruguay in Historic & present dau thrieving Carrasco, we’ll recognize the possibilities for hospitality & connection & excellence inherent in each moment & moment to moment rises to the occasion. Curated each moment exquisitely.

Dear William J. M., Thank you for taking the time to tell us about your experience at the Sofitel Montevideo Casino Carrasco and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Allen W. G. Friends - Confirmed reviews ALL

Great!

Dear Allen W. G., We very much appreciate your comments regarding your stay at the Sofitel Montevideo Casino Carrasco and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Ana C. B. C. Families - Confirmed reviews ALL

I grew up listening to my grandmother’s “Hotel Carrasco” Stories, Orchestras & Events … “ La Belle Epoque “ Staying at the Hotel for the first time with my Daughter was really emotional Hotel Stuff is very welcoming & helpful Stopped by without Reservation. Micaela, front desk did her best to find us a solution for the night

Dear Ana C. B. C., We very much appreciate your comments regarding your stay at the Sofitel Montevideo Casino Carrasco and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Maximo P. L. N. Business - Confirmed reviews ALL

Great service from checkin to doormen. Stayed in a junior suite. The room is a bit tired and in need of an upgrade. Phone did not work well.

Dear Mr P. L. N., Thank you for taking the time to tell us about your experience at the Sofitel Montevideo Casino Carrasco and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of your Jr Suite and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan M Peña Rooms Division Manager

Other web-users rate our hotel

  • 540 reviews 9.4/10 Location
  • 856 reviews 6.7/10 Room
  • 1,760 reviews 8.8/10 Service
  • 17 reviews 3.4/10 WiFi
  • 463 reviews 8.5/10 Amenities
  • 432 reviews 9/10 Vibe
  • 235 reviews 8.3/10 Food
  • 226 reviews 7.8/10 Breakfast

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