Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.5/5 2,227 reviews

Best price
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Novotel London Blackfriars, 46 Blackfriars Road, SE1 8NZ LONDON, United Kingdom

Description

Hotel extras

  • Green Key Certified Hotel

  • Pet Friendly hotel - allowed in common areas. Service dogs welcome without any restrictions

  • Southbank location, 15-minute walk to St. Paul's, Tate Modern, London Eye, Waterloo station

  • 182 rooms with 55" Tv's and 10 accessible ones, Fully equipped meeting rooms, free Wi-Fi

  • Indoor heated swimming pool, saunarium and fitness centre

Our accommodation(s)

Hotel location

Novotel London Blackfriars

Novotel London Blackfriars, 46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

GPS:51.505157, -0.104709

Telephone
Fax +44 20 7633 2650

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JAMBOREE FOODFEST & BAR

Take your taste buds on a flavour journey with the Jamboree Foodfest menu. Take on the Raging Bull, dance with The Jerk or have a fling with the Morris Major. Enjoy a laid-back vibe

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,227 reviews

TripAdvisor Rating  4.5/5  3,597 reviews

Certificate of excellence 2024

Well location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very convenient to go any tourist attractions

Dear Nyi Thaw A., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Services Manager

Great Stay ....

Customer review rating 4.5/5

Daniel Families - Confirmed reviews ALL

Just had the one night with the family , great pool , location & bar ...!

Dear daniel e., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you could post your review on our official TripAdvisor page; please find link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d35…-Novotel_London_Blackfriars-London_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Front Office Manager

Good location

Customer review rating 4.5/5

Harry A. Friends - Confirmed reviews ALL

Excellent service provided by Denise

Dear Harry A., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you could post your review on our official TripAdvisor page; please find link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d35…-Novotel_London_Blackfriars-London_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Front Office Manager

Not bad for an overnight trip

TripAdvisor rating 4.0/5

Ryan B Families - TripAdvisor review

Myself, my wife, our 5 year old and little dog visited the hotel for 1 night stay. Upon booking I did highlight it was our Wedding Anniversay and my wife's Birthday. Normally a hotel would at least acknowledge this with chocolates and bottle of something in the room. There was no acknowledgement of this throughout our stay which was disappointing. Again normally they will provide dog bowl or a treat in the room but nothing. The hotel was clean and staff were polite room was good and plenty of space compared to other London hotels. Used the swimming pool which was decent enough, but please warm up the changing room it was colder than a fridge not fun getting a toddler dry in there. Overall though for a quick stop not too bad

Dear Ryan, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I understand that some aspects of your stay did not meet your expectations, please be assure we have taken your feedback into consideration and thank you for your important feedback giving us the opportunity to improve the quality of our services. Thank you again for sharing your experience, and we hope you choose to stay with us again soon! Sincerely, Katie Walsh Guest Services Manager

Well located but disappointed

Customer review rating 2.0/5

C. M. H. Friends - Confirmed reviews ALL

Check in is smooth. Room is too small for 3 adults with no toothbrush, earbuds, comb etc as compared to other Novotel that I had stayed before. The shower foam was never refilled until I had to contact the housekeeping. Very disappointing for the amount I had paid with the room and services.

Dear M. H. C., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In regards to the amenities that you have mentioned missing for the rooms. those ones are not provided by default in our bedrooms. Although they can be requested and we are happy to provide them in the room complimentary. Referring to the room size, the Superior Premium Room with 1 Queen bed and 1 extra single sofa bed which has been reserved, normally can accommodate indeed up to 3 people. All of our bedrooms on that category are listed as 24 square meters; the only other bigger room that this category would be Executive Rooms, which they are always subject to availability and normally would have a price range difference between £35-50 per night. Lastly, after cross checking our inbox we seemed that we have not received your email correspondence. If you happen to have the possibility to retrieve it and forward it to me directly, I could follow up accordingly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alberto Biollino Front Office Manager

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Other web-users rate our hotel

  • 1,455 reviews 9.7/10 Location
  • 1,657 reviews 7.6/10 Room
  • 1,624 reviews 8.6/10 Service
  • 30 reviews 6.7/10 WiFi
  • 879 reviews 8/10 Breakfast
  • 787 reviews 7.2/10 Comfort
  • 745 reviews 7.1/10 Cleanliness
  • 478 reviews 7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.