ibis Styles Liverpool Centre Dale Street - Cavern Quarter 3 stars

Customer review rating (ALL Rating) 4.9/5 940 reviews

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ibis Styles Liverpool Centre Dale Street - Cavern Quarter - Image 1
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ibis Styles Liverpool Centre Dale Street - Cavern Quarter - Image 3
ibis Styles Liverpool Centre Dale Street - Cavern Quarter - Image 4
67 Dale Street, L2 2HJ LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, with The Cavern being around the corner, free wifi throughout the hotel

  • Recommended discounted car park at NCP Moorfields behind the hotel

  • We welcome well-behaved dogs for £10 per dog, per night

  • Complimentary unlimited hot drinks and water All Day long during your stay

  • Wake up to a continental buffet breakfast, complemented by a selection of hot items

Our accommodation(s)

Hotel location

ibis Styles Liverpool Centre Dale Street - Cavern Quarter

67 Dale Street
L2 2HJ LIVERPOOL
United Kingdom

GPS:53.408451, -2.987728

Telephone
Fax +44 151 243 1725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

RESTAURANT

Offering a varied menu of healthy, international cuisine using locally sourced ingredients, our on-site restaurant provides the perfect spot to take your time over dinner and relax and unwind in style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  940 reviews

TripAdvisor Rating  4.5/5  3,324 reviews

Certificate of excellence 2025

Good stay near Mathew street

TripAdvisor rating 5.0/5

802derrickn TripAdvisor review

Stayed here with friends it's a nice hotel we have stayed here 3 times now room only small but comfortable we get free tea and coffee and it's a short walk to caven and Matthew street and Liverpool city centre.

Good value pleasant stay

TripAdvisor rating 5.0/5

AlisonC588 TripAdvisor review

Stayed 3 nights. Hotel is very central but my room on 3rd floor was quiet. Nice little bar and breakfast area. Staff very attentive and at breakfast kept everything well stocked and clean. All very clean and nice hot shower

A cruise sort of room!

TripAdvisor rating 4.0/5

MelE06 TripAdvisor review

The location of the hotel is great, sufficiently close to everything where one is able to walk everywhere! Upon check in, the 'reception' were two kinda pulpits with someone standing there to check you in - minimalist style I hear. The room had a Beatles theme and resembled a room similar to being in a cruise ship, particularly the bathroom. The bathroom is elevated within the room and the space within is quite small. Perhaps if some of the space in the room can be given to the bathroom, it might make it more spacious. There is a lack of vanity space and hence most vanity amenities would need to be placed on the smallish table outside. Everything else in the room is appropriate and clean. If one had a suitcase, it might be slightly challenging to get it opened. The free 24/7 coffee /tea in the lobby is great. The staff are really nice and one was always greeted by them getting in and out of the hotel. There was a beautifully decorated lobby which was inviting for one to chill and hang out in. All in all, a good hotel to stay in.

Thank you very much for taking the time to share such a detailed review of your stay. We're delighted to hear you enjoyed our central location, the unique Beatles-themed décor, and the friendly welcome from our team. It’s also lovely to know that the 24/7 coffee and tea facilities and our lobby space added to your experience. We appreciate your comments regarding the layout of the room and bathroom. Our design does follow a more compact, cruise-style concept, and while many guests enjoy the quirky feel, we understand it may not suit everyone’s preferences. It’s wonderful to hear that overall you found the hotel clean, comfortable, and a good place to stay. We hope to have the pleasure of welcoming you back on your next visit to Liverpool! Regards, Joanna, General Manager

Customer review rating 3.5/5

Sue H. Friends - Confirmed reviews ALL

The room was lovely and clean and the staff were very welcoming. My only complaint was it was very noisy during the night with lorries coming and going and people shouting all night from outside. This may have been because we were at the back of the building. For the price we paid for our one night I was very happy.

Thank you Sue for sharing your feedback. We’re really pleased to hear that you enjoyed our location, found the room lovely and clean, and felt welcomed by the team. I’m sorry to hear that external noise affected your rest. Being in the city centre can sometimes mean a bit of activity outside, but we understand how disruptive it can be. If you stay with us again, please feel free to request a room located at the front of the building as that might produce a little bit less of noise and we’ll do our best to accommodate this. We’re glad you still felt your stay offered great value, and we hope to welcome you back for an even more comfortable visit. Regards, Joanna Aniolkowska General Manager

A NIGHTMARE HOTEL. DON’T BOOK IT SO THIS WON’T HAPPEN TO YOU.

TripAdvisor rating 1.0/5

Talita O TripAdvisor review

A NIGHTMARE HOTEL. DON’T BOOK IT SO THIS WON’T HAPPEN TO YOU. We stayed two nights in Liverpool, and the room we were given was an adapted room for disabled guests. First of all, the heater wasn’t working properly. It was -1°C outside, and the room simply wouldn’t warm up at all. But here comes the worst part: when I decided to take a shower, I realized the water wasn’t getting hot. I tried getting under the shower several times, and all I could feel was COLD water running over my body in a freezing room, at -1°C outside. It was absolute torture. I asked my husband to speak to someone at the reception, and he did. The woman at the front desk told him she would come upstairs in 5 minutes. I waited for over an hour. She never showed up. My husband went back to the reception, and to my surprise she said, “The water heats up to a maximum of 42 degrees,” and that “the hotel was fully booked, so there were no rooms available,” and she couldn’t do anything about it. My husband insisted that the water was running cold, nowhere near 42 degrees as she claimed. IT WAS COLD! But she didn’t even bother to come upstairs and check our complaint. She kept repeating that she couldn’t do anything and that the water was “fine.” So yeah… first she left me waiting for over an hour, and second, they’re letting DISABLED GUESTS take cold showers without even taking the customer’s word seriously. I ended up washing my hair in the sink. Do you think that’s the end? Hahaha NO! IT GETS EVEN WORSE! We emailed the hotel manager explaining everything that happened, and to our surprise she told us that we were offered another room and we refused it. WHAT??? Who’s lying here? Either the manager or the hotel staff. Do you really think I would refuse a room with hot water and normal heating? Who does she think she’s fooling? After we replied, we never heard back from her again. No apology, no compensation… NOTHING. Mind you, this was a room for disabled guests! Is this really how they treat people who need extra assistance? My honest suggestion: DO NOT SPEND YOUR MONEY AT THIS HOTEL. Whatever you need, they won’t provide a proper solution!

Dear Talita, Thank you for sharing your feedback. I am very sorry to hear that your stay did not meet expectations, and I fully understand how upsetting the situation must have felt. I would like to clarify a few points that may help explain what happened while also acknowledging your experience. In our accessible rooms, the maximum water temperature is limited to 41°C for safety reasons, and this is also explained in the bathroom signage. This ensures that guests who may be more vulnerable to burns are protected at all times. I appreciate that this may have felt cooler than expected, especially on a very cold day. Following your report at reception, two members of our team have confirmed that an alternative room was offered, where the water system is not temperature-restricted. We are very sorry if this was not clear or if there was any misunderstanding at the time. Our team also advised that after you mentioned the water issue, you returned to your room to check the temperature. When you did not return to reception, they believed that the issue had been resolved. I completely appreciate that this was not the experience you wished to have, and I am sorry for the frustration this caused. Your feedback helps us ensure our communication is clearer and that we support all guests, especially those in accessible rooms, as effectively as possible. Kind regards, Greta Di Pinto Assistant General Manager

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Other web-users rate our hotel

  • 1,675 reviews 9.8/10 Location
  • 1,796 reviews 7.8/10 Room
  • 1,710 reviews 9.4/10 Service
  • 23 reviews 9.2/10 WiFi
  • 1,086 reviews 9.1/10 Breakfast
  • 993 reviews 8.8/10 Cleanliness
  • 374 reviews 9.2/10 Vibe
  • 279 reviews 7.5/10 Amenities

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