Mercure Hotel Stuttgart Gerlingen 3.5 stars

Customer review rating (ALL Rating) 4.5/5 509 reviews

Mercure Hotel Stuttgart Gerlingen - Image 1
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Description

Hotel extras

  • Green Key-certified hotel

  • Free shuttle service to the companies in the area.

  • Free WIFI (unlimited)

  • Free drinks in the minibar/fridge in Privilege Rooms

  • 180 parking spaces (chargeable)

Our accommodation(s)

Hotel location

Mercure Hotel Stuttgart Gerlingen

Dieselstrasse 2
70839 GERLINGEN
Germany

GPS:48.80213, 9.07601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

VOLARE ANTIPASTERIA AND EVENTS

Volare...is a flight through Italian fine cuisine. Come and enjoy Antipasti from every region, traditional pizzas and different pasta dishes everyday. Our wine-light, yet full of character-is the perfect way to round off your culinary voyage to Italy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  509 reviews

Customer review rating 2.0/5

Dinesh M. C. Business - Confirmed reviews ALL

Imagine you welcome a guest but dont give water. Do you call this as hospitality? Water bottle was in the room fridge with 5.9 Euro price tag which was pasted on the fridge. So you believe selling bottle instead of giving it as a complimentary? Also breakfast options were limited.

Dear Dinesh M. C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Gerlingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Eberhard

Customer review rating 4.0/5

Andra T. B. Families - Confirmed reviews ALL

The rooms are big and clean. Good breakfast. The personnel was nice

Dear Andra, Thank you very much for your positive feedback! We are pleased to hear that you enjoyed your stay with us and appreciated our spacious and clean rooms, our breakfast selection, and the friendliness of our team. Your kind words are a great motivation for us. We look forward to welcoming you back for another pleasant stay. Best regards, Your Mercure Team

Customer review rating 4.0/5

Frederic I. Solo - Confirmed reviews ALL

Was located half-way through my journey from the Netherlands to Slovenia so I used it both ways. Nothing specific to say, it's good value for money BUT I would recommend you check if the room you book has aircon if you plan to stay in the Summer because not all have it. The "Privilege" on the 3rd floor definitely have it cause I had it on 306 (I got that one upgraded) and 305 (specifically booked for that on the way back cause outside temp, was over 35C!) and I'd say unless you're on a tight budget it's worth the extra cash required.

Dear Mr. I., Thank you very much for your detailed feedback and for sharing your experience from both of your stays with us – we truly appreciate your return visit. We are glad to hear that our hotel worked well as a convenient and good-value stopover on your journey, and that you particularly found the Privilege rooms in the 3rd floor comfortable during the high summer temperatures. At the same time, thank you for your honest comment regarding air conditioning. We understand that this is an important comfort factor, especially during increasingly hot summer periods. Your feedback is very valuable to us as we continuously review and improve our facilities. We hope to welcome you again on your future travels. Kind regards Your Mercure Team

Customer review rating 4.5/5

Alex C. Business - Confirmed reviews ALL

Everything was super. The only minus was the lack of AC, but othervise, everything more than good.

Dear Alex, Thank you very much for your kind review – we’re delighted that you enjoyed your stay and found everything to be more than satisfactory. We also appreciate your feedback regarding the absence of air conditioning. We understand that this can impact comfort, particularly during warmer weather, and we take your comment seriously. We would be very happy to welcome you back again in the future. Kind regards, Your Mercure Team

Customer review rating 5.0/5

Rainer K. Couples - Confirmed reviews ALL

The team attended to all needs. Very friendly as always and like family. Warm welcome and lovely send off.

Dear Mr. Rainer, Thank you very much for your wonderful review and for your many years of loyalty to our hotel. It is always a great pleasure to welcome you and your wife. Your kind words mean a lot to us – especially that you feel “like family” when staying with us. That is exactly what we strive for. Thank you as well for mentioning Marc and myself – I truly appreciate it. I will, of course, share your compliments with the entire team. I am already looking forward to your next visit and wish you and your wife all the best until then. Kind regards, Leonardo

Other web-users rate our hotel

  • 105 reviews 8.5/10 Location
  • 258 reviews 6.8/10 Room
  • 288 reviews 9.2/10 Service
  • 6 reviews 3.3/10 WiFi
  • 125 reviews 8.4/10 Breakfast
  • 117 reviews 5.1/10 Comfort
  • 110 reviews 6.5/10 Cleanliness
  • 55 reviews 5.3/10 Food

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