Mercure Hotel Stuttgart Gerlingen 3.5 stars

Customer review rating (ALL Rating) 4.5/5 490 reviews

Mercure Hotel Stuttgart Gerlingen - Image 1
Mercure Hotel Stuttgart Gerlingen - Image 2
Mercure Hotel Stuttgart Gerlingen - Image 3
Mercure Hotel Stuttgart Gerlingen - Image 4

Description

Hotel extras

  • Green Key-certified hotel

  • Free shuttle service to the companies in the area.

  • Free WIFI (unlimited)

  • Free drinks in the minibar/fridge in Privilege Rooms

  • 180 parking spaces (chargeable)

Our accommodation(s)

Hotel location

Mercure Hotel Stuttgart Gerlingen

Dieselstrasse 2
70839 GERLINGEN
Germany

GPS:48.80213, 9.07601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

VOLARE ANTIPASTERIA AND EVENTS

Volare...is a flight through Italian fine cuisine. Come and enjoy Antipasti from every region, traditional pizzas and different pasta dishes everyday. Our wine-light, yet full of character-is the perfect way to round off your culinary voyage to Italy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  490 reviews

Customer review rating 4.0/5

Ovidio R. Couples - Confirmed reviews ALL

Restful and relaxing

Dear Ovidio R., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Gerlingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Eberhard

Customer review rating 5.0/5

Emina M. S. Business - Confirmed reviews ALL

The room was small, but not inconvenient. The bed was incredibly comfortable. The water was hot. All the furnishings were of high quality, nothing was cheap. I loved that I could not hear noise from other rooms through the walls, even though I had neighbors. For a four-night stay, the complimentary mini-bar was great. The JP Chenet Cabernet-Syrah wine was delicious! The staff was very polite and helpful. There was always free water in the lobby. Breakfast had many options for all tastes. The coffee could have been improved (use higher quality beans). I wish there would have been a gym or at least sauna, but there was one right next door, so all in all, it was a good compromise.

Dear Emina M. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Eberhard

Customer review rating 3.0/5

Gurkan A. Business - Confirmed reviews ALL

The location is good, Car park is convenient. But the hotel nned renovated , it is quite old furnitures and all the rest. This does not present what we used to see as "Mercure" image.

Dear Gurkan A., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Gerlingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Eberhard

Customer review rating 2.5/5

Frank T. Business - Confirmed reviews ALL

I was sleeping in room 115. Probably one of the worst locations in this hotel, as it is above the entrance of the hotel, you can smell the smoke of cigarettes inside the room. Every day and mostly in the evenings, people were smoking below the windows and you can clearly smell this when windows are opened. On the opposite side of the room there is a facilities room for cleaning staff, you can hear the noise of bottles and people talking in the early morning.

Dear Frank T., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Gerlingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Eberhard

Customer review rating 5.0/5

Rainer K. Couples - Confirmed reviews ALL

lovely stay. beautiful send-off. Can't thank you enough

Dear Rainer, Thank you so much for your wonderful review and your kind words! We’re delighted that you and your wife once again felt so welcome and well looked after during your stay. It’s especially nice to hear that even the little details helped make your visit a memorable one. We truly appreciate your kind words about Marc, myself, and the whole team. Thank you for your continued loyalty – it’s always a pleasure to welcome you both back! Warm regards, Leonardo Ellis

Other web-users rate our hotel

  • 97 reviews 8.6/10 Location
  • 241 reviews 7/10 Room
  • 266 reviews 9.3/10 Service
  • 5 reviews 3.8/10 WiFi
  • 110 reviews 5.4/10 Comfort
  • 109 reviews 8.6/10 Breakfast
  • 104 reviews 6.6/10 Cleanliness
  • 49 reviews 4.8/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Stuttgart Hotels