Mercure Hotel Stuttgart Gerlingen 3.5 stars

Customer review rating (ALL Rating) 4.5/5 510 reviews

Mercure Hotel Stuttgart Gerlingen - Image 1
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Description

Hotel extras

  • Green Key-certified hotel

  • Free shuttle service to the companies in the area.

  • Free WIFI (unlimited)

  • Free drinks in the minibar/fridge in Privilege Rooms

  • 180 parking spaces (chargeable)

Our accommodation(s)

Hotel location

Mercure Hotel Stuttgart Gerlingen

Dieselstrasse 2
70839 GERLINGEN
Germany

GPS:48.80213, 9.07601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

VOLARE ANTIPASTERIA AND EVENTS

Volare...is a flight through Italian fine cuisine. Come and enjoy Antipasti from every region, traditional pizzas and different pasta dishes everyday. Our wine-light, yet full of character-is the perfect way to round off your culinary voyage to Italy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  510 reviews

Customer review rating 0.5/5

Beverley W. Couples - Confirmed reviews ALL

The room was like a sauna, unable to sleep. I was so pleased that we had only booked 1 nigh.

Dear Ms W., Thank you for your review. We are sorry that the unusually high temperatures during your stay made your room uncomfortable and affected your sleep. We would like to point out that our website does not state that the hotel or the Privilege Rooms are equipped with air conditioning. Nevertheless, we understand that the high temperatures during your stay caused discomfort, and we regret that this affected your overall experience. Thank you also for your suggestion regarding the room description. We will take your feedback into consideration and review whether the absence of air conditioning should be highlighted more explicitly on our website to avoid any misunderstanding in the future. Thank you for sharing your feedback. Comments like yours help us ensure that our facilities and amenities are communicated as clearly as possible. Kind regards, Your Mercure Team

Customer review rating 3.0/5

Sable K. Couples - Confirmed reviews ALL

The location is on the outskirts of town. They did have a parking lot available in front of the hotel and I want to say they had an underground garage as well but for the outside parking it was great because if you have a big vehicle there’s no need to maneuver you can just pull up to the hotel. For the expensive rooms I was expecting a bigger room with a larger shower & bath. Also as I adjusted the showerhead closer to me the shower handle became loose from the wall. The parking is a plus and the food is a nice convenience.

Dear Sable K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Gerlingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Eberhard

Customer review rating 4.0/5

Pierre C. Business - Confirmed reviews ALL

Nice brand but small room and no thermostat toregulate the temperature of the room

Dear Mr. C., Thank you for your kind feedback—we’re delighted to hear you had an overall positive stay and appreciate your comments about our brand. We’re sorry for any inconvenience regarding the room temperature. All of our rooms are equipped with thermostats, and our team is always happy to assist with adjusting the settings to ensure a comfortable stay. Please don’t hesitate to reach out to us during your next visit so we can support you right away. We look forward to welcoming you back again soon. Best regards, Your Mercure Team

Customer review rating 4.0/5

Guido D. S. Business - Confirmed reviews ALL

The rooms were a bit smaller than expected, but the rest was OK

Dear Guido, We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Team

Customer review rating 4.5/5

Thomas B. Business - Confirmed reviews ALL

Was great loved the free drinks

Dear Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Mercure Team

Other web-users rate our hotel

  • 110 reviews 8.5/10 Location
  • 278 reviews 6.7/10 Room
  • 305 reviews 9.2/10 Service
  • 7 reviews 5/10 WiFi
  • 136 reviews 8.9/10 Breakfast
  • 129 reviews 4.2/10 Comfort
  • 117 reviews 6.6/10 Cleanliness
  • 32 reviews 5.4/10 Amenities

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