ibis New Delhi Aerocity 3 stars

Customer review rating (ALL Rating) 3.6/5 4,388 reviews

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ibis New Delhi Aerocity, Delhi Aerocity - IGI Airport, IGI Airport, 110037 NEW DELHI, India

Description

Hotel extras

  • Located in Aerocity, the business and hospitality district, 12 minutes away from IGI Airport

  • In close vicinity to shopping malls including DLF Promenade, Emporio and Worldmark Aerocity

  • Stay connected with high-speed Wi-Fi, modern business facilities, and easy Delhi metro access

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Outdoor Swimming pool

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis New Delhi Aerocity

ibis New Delhi Aerocity, Delhi Aerocity - IGI Airport, IGI Airport
110037 NEW DELHI
India

GPS:28.551095, 77.123154

Telephone
Fax +91 11 4302 0222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind over a drink and quirky selection of bar bites at the Spice it Bar. Spice it features the longest breakfast from 4 am to 12 noon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  4,388 reviews

Customer review rating 2.5/5

Kamal S. Business - Confirmed reviews ALL

Dear Mr. S. Please accept our sincere apologies for the disappointing experience you had during your stay with us. We are truly sorry to learn that you felt the room, amenities, and overall value did not meet your expectations. We understand that the price paid should be reflected in the quality, comfort, and service provided, and we regret that we fell short in this regard. Your comments regarding the condition of the room and the amenities are being taken seriously. We will be reviewing the concerns with the respective teams to identify the areas requiring immediate improvement. We certainly do not want our guests to leave feeling that their stay was not worth the value paid. We appreciate you taking the time to share your candid feedback. While we regret that we were unable to meet your expectations on this occasion, we hope you will give us another opportunity to demonstrate the standards of hospitality and service that we strive to deliver. Warm regards, Bharat Gupta Hotel Manager

Customer review rating 1.0/5

Jai S. Business - Confirmed reviews ALL

Dear Jai s., Thank you for sharing your feedback regarding your recent experience at our hotel. I regret to hear about the interactions you had with our staff at the reception. We strive to ensure all team members provide courteous and professional service, and your comments will be reviewed for improvement. Best Regards Bharat Gupta Hotel Manager

Customer review rating 4.5/5

Pankaj B. Business - Confirmed reviews ALL

Dear Mr. B. Thank you for taking the time to share your feedback. We are pleased to know that your stays with us have generally been pleasant. However, please accept our sincere apologies for the disturbance caused by noise from the adjoining room. We completely understand how disruptive it can be to hear loud conversations or arguments from neighbouring rooms, particularly when you are expecting a comfortable and peaceful stay. We regret that the noise disturbance on this occasion affected your overall experience. While some level of sound transmission can occur between rooms, our team should have been more proactive in assisting you once the disturbance was experienced. We will reinforce the need for our team to respond promptly to such concerns and take appropriate action to minimise inconvenience to guests. Your continued patronage is greatly appreciated, and we sincerely regret that this stay was slightly dissatisfactory. We hope to welcome you again and provide you with a more peaceful and comfortable experience. Warm regards, Bharat Gupta Hotel Manager

Customer review rating 5.0/5

Luiza S. Solo - Confirmed reviews ALL

Dear Luiza s., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our location, room quality, and facilities. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best Regards Abhishek Lamba Room Division Manager

Customer review rating 2.5/5

Rajith A. R. Couples - Confirmed reviews ALL

Dear Rajith A. R., Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you found our staff friendly and the hotel a good value for money. However, I regret to learn about your experience during the check-in process as well as your concerns regarding our room sizes. We strive to provide efficient service, and your comments will be taken into consideration for future improvements. Regarding the extension of your stay, we encourage guests to utilize the online booking system to ensure the best rates and availability. I apologize if this was not communicated effectively. I appreciate your understanding about our taxi service recommendations, which aim to provide guests with the best options available. Best Regards Bharat Gupta Hotel Manager

Other web-users rate our hotel

  • 2,300 reviews 9.5/10 Location
  • 5,835 reviews 6.3/10 Room
  • 10,706 reviews 8.9/10 Service
  • 76 reviews 8.3/10 WiFi
  • 3,273 reviews 7.4/10 Cleanliness
  • 1,969 reviews 2.6/10 Comfort
  • 1,292 reviews 8.3/10 Breakfast

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