ibis New Delhi Aerocity 3 stars

Customer review rating (ALL Rating) 3.6/5 4,701 reviews

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ibis New Delhi Aerocity, Delhi Aerocity - IGI Airport, IGI Airport, 110037 NEW DELHI, India

Description

Hotel extras

  • Fantastic location

  • Longest breakfast

  • Swimming pool. Costumes provided at additional cost.

  • State-of-the-art MICE facilities

  • Minutes away from the Delhi Metro

Our accommodation(s)

Hotel location

ibis New Delhi Aerocity

ibis New Delhi Aerocity, Delhi Aerocity - IGI Airport, IGI Airport
110037 NEW DELHI
India

GPS:28.551095, 77.123154

Telephone
Fax +91 11 4302 0222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice it and unwind over a drink and quirky selection of bar bites at the Spice it Bar. Spice it features the longest breakfast from 4am to 12noon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  4,701 reviews

Customer review rating 3.5/5

Harminder S. Families - Confirmed reviews ALL

I booked a hotel stay through Agoda for two adults and two children. Upon arrival, we were given only a king size bed. I requested additional beds from the hotel staff and offered to pay extra, but they informed me that since the booking was made through Agoda, I need to resolve this issue with them. When I contacted Agoda, they stated that changes could only be made directly by the hotel. This has led to a frustrating situation where neither party is willing to assist in resolving the issue.

Dear Harminder S., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location; however, I sincerely apologize for the inconvenience you experienced concerning your bedding arrangement. We understand how important a comfortable stay is for families, and I regret that our policies regarding third-party bookings led to a frustrating situation for you. While we strive to assist our guests to the best of our abilities, changes to specific reservations made through external platforms like Agoda are indeed managed by them. I encourage you to reach out to Agoda for further assistance, as they are best positioned to facilitate such modifications. Best regards, Ronak Sedani Front Office Manager ibis New Delhi Aerocity

Customer review rating 3.5/5

Abha G. Families - Confirmed reviews ALL

Rooms are small and property has a mild odor, needs deeper cleaning. Great restaurants nearby. I tried to call the property several times prior to check in re a few questions, no one answered the listed phone number.

Dear Abha G., Thank you for your feedback. We appreciate your comments regarding the room size and cleanliness. We regret the inconvenience you faced with communication prior to your arrival, and we will review our processes to ensure better responsiveness in the future. Best regards, Ronak Sedani Front Office Manager ibis New Delhi Aerocity

Customer review rating 5.0/5

Barkha Solo - Confirmed reviews ALL

Wonderful service by the team, warm welcome and smooth check In.

Dear Barkha, Thank you for your kind words regarding your recent stay. We are delighted to hear that our team provided you with a warm welcome and smooth check-in experience. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. Best regards, Ronak Sedani Front Office Manager ibis New Delhi Aerocity

Customer review rating 4.5/5

Anmol B. Solo - Confirmed reviews ALL

Perfect stay for solo travellers. Housekeeping staff was excellent and responsive. Frontdesk staff was also very welcoming.

Dear Anmol B., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our housekeeping and front desk teams welcoming and responsive. Your feedback is valuable to us and encourages our staff to continue delivering excellent service. Best regards, Ronak Sedani Front Office Manager ibis New Delhi Aerocity

Customer review rating 3.0/5

Neha S. Friends - Confirmed reviews ALL

Aerocity location is good but room were smelly of cigerette and food ordered was less.bathroom was very very very small

Other web-users rate our hotel

  • 2,423 reviews 9.5/10 Location
  • 6,029 reviews 6.1/10 Room
  • 11,626 reviews 8.9/10 Service
  • 65 reviews 8.3/10 WiFi
  • 3,273 reviews 7.2/10 Cleanliness
  • 1,548 reviews 8.2/10 Breakfast

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