ibis New Delhi Aerocity 3 stars

Customer review rating (ALL Rating) 3.6/5 4,474 reviews

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ibis New Delhi Aerocity, Delhi Aerocity - IGI Airport, IGI Airport, 110037 NEW DELHI, India

Description

Hotel extras

  • Fantastic location

  • Longest breakfast

  • Swimming pool. Costumes provided at additional cost.

  • State-of-the-art MICE facilities

  • Minutes away from the Delhi Metro

Our accommodation(s)

Hotel location

ibis New Delhi Aerocity

ibis New Delhi Aerocity, Delhi Aerocity - IGI Airport, IGI Airport
110037 NEW DELHI
India

GPS:28.551095, 77.123154

Telephone
Fax +91 11 4302 0222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice it and unwind over a drink and quirky selection of bar bites at the Spice it Bar. Spice it features the longest breakfast from 4am to 12noon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  4,474 reviews

Customer review rating 2.0/5

Rini M. Families - Confirmed reviews ALL

The front desk wasn't friendly, furniture quality and size of the room and bathroom was very small. Food quality was very bad.

Dear Rini M., Thank you for sharing your feedback. I regret to hear that your experience did not meet your expectations, particularly regarding the service at the front desk and the quality of food. Your comments are important to us as we strive to improve our guest experience. Best Regards Bharat Gupta Hotel Manager

Customer review rating 4.5/5

Sanjay T. Business - Confirmed reviews ALL

Nice people.

Dear Sanjay T., Thank you for your kind words about our team at ibis New Delhi Aerocity. We are pleased to know that you had a positive experience during your stay. Your appreciation motivates us to maintain high standards of service. Best Regards Abhishek Lamba Room Division Manager

Customer review rating 5.0/5

Rup J. B. Friends - Confirmed reviews ALL

Overall stay and food was good. But some outdoor noise could be heard. Rest all good : )

Dear Rup J. B., Thank you for your kind words regarding your stay and our service. We appreciate your feedback about the outdoor noise and will certainly take it into consideration as we continually strive to enhance our guest experience. Best Regards Bharat Gupta Hotel Manager

Customer review rating 0.5/5

Mukul B. Friends - Confirmed reviews ALL

In the middle of the night, when i was sleeping in my room, a flash of spark occurred with loud sound just near my head. It was terrifying experience and scared me to hell. When hotel staff checked, it was because of short circuit. I had to pack everthing and shift in the middle of night. Staff was not willing to give another room even after all these issues. Before that, Netflix was not setup in the room, and after calling multiple times, reception sends a person to check this, and he tells it will take half an hour to reboot the tv and setup everything since most of the streaming apps were not there on tv. Ac was not working properly. I wanted to use ac in heater mode but it was getting stuco at 24 25 degrees temperature and was not increasing after that.

Dear Mr. B., It was indeed a pleasure connecting with you over the call. Thank you for sharing your concerns regarding your recent stay at ibis New Delhi Aerocity. I sincerely apologize for the distressing experience you encountered due to the issue in your room. Safety is our utmost priority, and I understand how unsettling this situation must have been for you. It is regrettable that the staff was not able to provide you with an alternative room promptly, and I appreciate your feedback on this matter. Additionally, I am sorry to hear about the challenges you faced with the entertainment options and the air conditioning. Our goal is to ensure a comfortable stay for all our guests, and I regret that we fell short in this instance. Your comments regarding the setup of streaming services and the air conditioning will be reviewed with our team to enhance our services. We value your feedback as it helps us improve our guest experience. Thank you once again for your insights. Best regards, Ronak Sedani Front Office Manager ibis New Delhi Aerocity

Customer review rating 4.5/5

Rajesh M. Business - Confirmed reviews ALL

Well located, ticks most of the boxes of Good business hotel. No major frills though.

Dear Rajesh M., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our location and amenities met your expectations for a business hotel. We continuously strive to provide a comfortable and efficient experience for all our guests. Best regards, Bharat Gupta Hotel Manager ibis New Delhi Aerocity

Other web-users rate our hotel

  • 2,316 reviews 9.5/10 Location
  • 5,864 reviews 6.4/10 Room
  • 11,208 reviews 9/10 Service
  • 78 reviews 7.3/10 WiFi
  • 3,295 reviews 7.4/10 Cleanliness
  • 1,395 reviews 8.4/10 Breakfast

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