ibis Sertaozinho Hotel 3 stars

Customer review rating 4.3/5 2,268 reviews

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ibis Sertaozinho
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+ 14 Services

Hotel extras

  • Pet friendly hotel! (pets up to 33 lbs)

  • Children are welcome! Up to one child in same room as parents

  • Rooms are adapted and equipped for people with reduced mobility

  • Enjoy perks like parking and free WIFI

  • 40 km from Ribeirão Preto Airport

Hotel location

ibis Sertaozinho

Rua Fioravante Sicchieri 100
Esquina Com Jordao Borghetti
14179560 sertaozinho

Tel: +551621059191

Fax: (+55)16/21059191

Check-in from 12h00

Check out up to 12h00


  • By plane

    INTL GUARULHOS At 355km / 220 miles

GPS :-21.147447, -47.991572

Hotel services

COMES E BEBES Non contractual photo

The bar is a friendly place to get together at any time of day.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Hotel Services And Equipments
  • Hotel informations
    • 119 rooms
    • 7 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 7 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed internet
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Próprio do hotel
    • On site

Our accommodation(s)

Modern and comfortable apartments. Cable TV, WIFI, direct dial telephone, air conditioning, bathroom with shower

Our guest reviews for
ibis Sertaozinho

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,268 reviews

TripAdvisor Rating 4.0/5

273 reviews

Good Price

Customer review rating 3.5/5

Carlos Couples - 11/02/2020 Confirmed reviews ALL

I liked the room, the location and the price.

Customer review rating 3.0/5

Jose R. G. Business - 15/10/2019 Confirmed reviews ALL


Practical and ok for one night

Customer review rating 3.5/5

Diogo S. Business - 26/08/2019 Confirmed reviews ALL

It follows Ibis standard, with the comment that i neded to change my first room due to the smell of cigar left by the previous host.

Bad Experience!!

TripAdvisor rating 1.0/5

adayr378 Business - 23/08/2019 TripAdvisor review

The worst expereinece in Accor Hotels ever. I arrived at Ibis Sertaozinho aug 20th around 4pm, a day before starting FENASUCRO 2019, the most important year event in this area. At that moment there was just 1 person in the front desk and 1 trainne, who could not help that much. Many problems to attend people coming for the event. But the worst came later on. When I came down to have some food the mess was installed. There was just 1 person in charge of receving people in the fornt desk, attending the bar and also the kitchen, It took me a lot of time to get a food dish in a total dark restaurant. People were completely angry in the lobby. How is it possible to a hotel management keep 1 person to take care of all duties a day before an event like that? Next morning at 9 am I found 4 people at the lobby working and a couple of managers acting as a normal day. Where are those people in the day before at 4pm, exactly during the arrival of the guests? What kind of management does Ibis Sertaozinho have? It is unbelievable. I really enjoy Accor Hotels but Ibis Sertãozinho never more.

Good opportunity to take a rest

TripAdvisor rating 5.0/5

Carlos Henrique F Business - 05/06/2019 TripAdvisor review

Stay only one night, clean apartment, quiet weekend hotel, few guests, clean apartment and attentive staff, strategic location. A good option to sleep in the middle of a long trip, supermarket for small purchases within 2 blocks.


Customer review rating 4.5/5

Acheson Business - 10/05/2019 Confirmed reviews ALL

Tranquilo como deveria ser

Very friendly staff and quiet location.

Customer review rating 4.0/5

Cesar R. Business - 08/05/2019 Confirmed reviews ALL

The check in and check out process is slow and can be improved.

Good for the price charged

Customer review rating 4.0/5

Anonymous Solo - 23/04/2019 Confirmed reviews ALL

A very fast night only.

Very good

Customer review rating 4.0/5

Luiz R. S. R. Business - 06/05/2018 Confirmed reviews ALL

Very good for business proposal

People need training

TripAdvisor rating 3.0/5

rsilveira2018 Business - 17/04/2018 TripAdvisor review

Silver members have a drink, but were not offered when I arrived. I had to ask for ! Drinks cooler machine inside room, too noise. I had to ask to move to another room ! Local people at reception perhaps need training

Good option close to Ribeirao Preto

Customer review rating 3.5/5

Samuel B. Couples - 17/02/2018 Confirmed reviews ALL

Reasonable price, Ibis global standard, no problems


Customer review rating 4.0/5

Johana Business - 14/02/2018 Confirmed reviews ALL

Staff was efficient during check in and check out. Breakfast was Ok. The bed was lumpy.


Customer review rating 1.5/5

Vinicius Business - 12/05/2017 Confirmed reviews ALL

The bathroom was very bad, there is no box to separate the bath area from the other side, just a curtain. Every time I take a shower the entire bathroom gets wet, if I close the curtain there was no light, because the curtain was not tranlucent and the light stays in the other side, so I had to take a shower with the curtain opened. Very bad!!

Customer review rating 3.0/5

Anonymous Couples - 01/03/2017 Confirmed reviews ALL

The hotel is starting to show the signs of its age. The paying concept of "cash in advance" has also showed its negative side: we checked out early due to a medical situation and had no time for breakfast. The breakfast was prepaid and it was told us that it could not be reimbursed, unless we buy something else with the same value. How could we have done this if we were in a hurry?

Customer review rating 5.0/5

Anonymous Families - 23/01/2017 Confirmed reviews ALL

It's the best cost benefit hotel and rate! To improve: remind the guest at the moment of check-in if he wants to buy water before going to the room, because there is a refrigerator, but no water inside.

Need a improvement

TripAdvisor rating 3.0/5

andreo124 Business - 07/05/2016 TripAdvisor review

Its an Ibis, pretty standard, a lot of things, small ones, are wearing out, this don't give a good impression. Internet is too slow people are nice, location is ok nothing close, but is almost the same in small towns


TripAdvisor rating 4.0/5

gusto62 Couples - 10/06/2015 TripAdvisor review

we were well attended. whenever we go to Sertaozinho we stay at Ibis cause they are attentive and polite room is nice and the bathroom too, although we need to ask amenities during our stay there ....

Prezado Sr. Gusto62, Apreciamos ter nos contado sobre sua estada conosco no Ibis Hotel Sertãozinho. É sempre bom recebermos impressões positivas do nosso trabalho. Disponibilizamos os amenities na recepção quando os que estão no quarto não são suficiente. Agradecemos novamente e o esperamos em sua próxima visita. Sinceramente,


TripAdvisor rating 4.0/5

ccassens Business - 09/03/2015 TripAdvisor review

Easy access, good option to Ibis Ribeirao Preto, cheaper and close to. But has little food options for dinner. Best option was to order a Filled potato pancake at SeuBatata. Beautiful view on sundown at afternoon

Dear CCassens, We appreciate your comments. It's always a pleasure to receive positive feedback, i'll share your comments with our team. I'm sure that this feedback will serve as an encouragement to all of our staff. We hope your next visit will be as pleasant as the previous one. Best regards,

Excellent Cost vs Benefit

TripAdvisor rating 4.0/5

rfukumori Business - 23/07/2014 TripAdvisor review

Excellent cost vs benfit. Standard room and services like any other Ibis Hotel. Hotel around 30km to Ribeirão Preto. Excellent hotel rate! If you need a clean and comfortable room with low cost and good quality this is the hotel!


TripAdvisor rating 4.0/5

A A Business - 10/11/2013 TripAdvisor review

I was very pleased to stay in this hotel. The front desk attend you very kindly and the room is very clean and new. I recommend to stay away of the mess of a big city as Ribeirão Preto. The way to there is 18 km by highway.

Dear Guest, I appreciate your comments. Thank you. Gustavo Gonçalves - General Manager

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