ibis Sertaozinho Hotel 3 stars

Customer review rating 4.3/5 2,179 reviews
ibis Sertaozinho
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Modern hotel. Offers breakfast and car park. Excellent location.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Sertaozinho

Rua Fioravante Sicchieri 100
Esquina Com Jordao Borghetti

Tel: +551621059191

Fax: (+55)16/21059191

Contact email

Check-in from 12h00

Check out up to 12h00


  • By plane

    INTL GUARULHOS At 355km / 220 miles

GPS :-21.147447, -47.991572

Our accommodations

Modern and comfortable apartments. Cable TV, WIFI, direct dial telephone, air conditioning, bathroom with shower

Standard Room with a double bed and an extra bed for children

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Business Desk
Accessible room

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 0
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Our restaurants and bars


Photo non contractuelle / Strictly non binding

The bar is a friendly place to get together at any time of day.


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  • Tue
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  • Fri
  • Sat
  • Sun


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Our guest reviews for
ibis Sertaozinho

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,179 reviews


TripAdvisor Rating 4.0/5

270 reviews

Good Price

Customer review rating 4.3/5

Carlos Couples - 11/02/2020 Confirmed reviews ALL

I liked the room, the location and the price.

Customer review rating 4.3/5

Jose R. G. Business - 15/10/2019 Confirmed reviews ALL


Practical and ok for one night

Customer review rating 4.3/5

Diogo S. Business - 26/08/2019 Confirmed reviews ALL

It follows Ibis standard, with the comment that i neded to change my first room due to the smell of cigar left by the previous host.

Bad Experience!!

TripAdvisor rating 4.0/5

adayr378 Business - 23/08/2019 TripAdvisor review

The worst expereinece in Accor Hotels ever. I arrived at Ibis Sertaozinho aug 20th around 4pm, a day before starting FENASUCRO 2019, the most important year event in this area. At that moment there was just 1 person in the front desk and 1 trainne, who could not help that much. Many problems to attend people coming for the event. But the worst came later on. When I came down to have some food the mess was installed. There was just 1 person in charge of receving people in the fornt desk, attending the bar and also the kitchen, It took me a lot of time to get a food dish in a total dark restaurant. People were completely angry in the lobby. How is it possible to a hotel management keep 1 person to take care of all duties a day before an event like that? Next morning at 9 am I found 4 people at the lobby working and a couple of managers acting as a normal day. Where are those people in the day before at 4pm, exactly during the arrival of the guests? What kind of management does Ibis Sertaozinho have? It is unbelievable. I really enjoy Accor Hotels but Ibis Sertãozinho never more.

Good opportunity to take a rest

TripAdvisor rating 4.0/5

Carlos Henrique F Business - 05/06/2019 TripAdvisor review

Stay only one night, clean apartment, quiet weekend hotel, few guests, clean apartment and attentive staff, strategic location. A good option to sleep in the middle of a long trip, supermarket for small purchases within 2 blocks.


Customer review rating 4.3/5

Acheson Business - 10/05/2019 Confirmed reviews ALL

Tranquilo como deveria ser

Very friendly staff and quiet location.

Customer review rating 4.3/5

Cesar R. Business - 08/05/2019 Confirmed reviews ALL

The check in and check out process is slow and can be improved.

Good for the price charged

Customer review rating 4.3/5

Anonymous Solo - 23/04/2019 Confirmed reviews ALL

A very fast night only.

Very good

Customer review rating 4.3/5

Luiz R. S. R. Business - 06/05/2018 Confirmed reviews ALL

Very good for business proposal

People need training

TripAdvisor rating 4.0/5

rsilveira2018 Business - 17/04/2018 TripAdvisor review

Silver members have a drink, but were not offered when I arrived. I had to ask for ! Drinks cooler machine inside room, too noise. I had to ask to move to another room ! Local people at reception perhaps need training

Good option close to Ribeirao Preto

Customer review rating 4.3/5

Samuel B. Couples - 17/02/2018 Confirmed reviews ALL

Reasonable price, Ibis global standard, no problems


Customer review rating 4.3/5

Johana Business - 14/02/2018 Confirmed reviews ALL

Staff was efficient during check in and check out. Breakfast was Ok. The bed was lumpy.


Customer review rating 4.3/5

Vinicius Business - 12/05/2017 Confirmed reviews ALL

The bathroom was very bad, there is no box to separate the bath area from the other side, just a curtain. Every time I take a shower the entire bathroom gets wet, if I close the curtain there was no light, because the curtain was not tranlucent and the light stays in the other side, so I had to take a shower with the curtain opened. Very bad!!

Customer review rating 4.3/5

Anonymous Couples - 01/03/2017 Confirmed reviews ALL

The hotel is starting to show the signs of its age. The paying concept of "cash in advance" has also showed its negative side: we checked out early due to a medical situation and had no time for breakfast. The breakfast was prepaid and it was told us that it could not be reimbursed, unless we buy something else with the same value. How could we have done this if we were in a hurry?

Customer review rating 4.3/5

Anonymous Families - 23/01/2017 Confirmed reviews ALL

It's the best cost benefit hotel and rate! To improve: remind the guest at the moment of check-in if he wants to buy water before going to the room, because there is a refrigerator, but no water inside.

Customer review rating 4.3/5

Anonymous Business - 07/12/2016 Confirmed reviews ALL

Very good.

Customer review rating 4.3/5

Anonymous Business - 07/11/2016 Confirmed reviews ALL

Good hotel. Clean and organized. In fact, the only aspect that really "bothers" is the restaurant. The area does not offer great restaurant options and the hotel doesn't supply the guests as well. Except for the quality of the breakfast (despite its a-bit-too-high price), the restaurant of the hotel (as well as in other Ibis I've been to) lacks of food options at a decent price. It's not acceptable to pay ~€ 10 for a frozen lasagna and a fruit... There are some other frozen options as well (of which I've tasted all already) but they're also expensive and are not worth the price. Better options should be checked and offered to the guests.

Customer review rating 4.3/5

Anonymous Families - 26/07/2016 Confirmed reviews ALL


Need a improvement

TripAdvisor rating 4.0/5

andreo124 Business - 07/05/2016 TripAdvisor review

Its an Ibis, pretty standard, a lot of things, small ones, are wearing out, this don't give a good impression. Internet is too slow people are nice, location is ok nothing close, but is almost the same in small towns

Customer review rating 4.3/5

Anonymous Business - 18/04/2016 Confirmed reviews ALL

I didn't like 3 points during my time on IBIS Sertãozinho 1st - On Thursday when I wake up, didn't have available water on shower or sink (more than 1 hour to solve this problem) I went for my scheduled meeting without bath and others.... 2nd - I claimed that sink in bathroom are leaking, but problem was not solved during my hosting; 3th - Untill now I don't received my invoice (more than 72 hours).

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