ibis Ribeirão Preto Shopping Hotel 3 stars

Customer review rating 4.1/5 7,955 reviews
ibis Ribeirão Preto Shopping
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+ 19 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Billiards/Snooker
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Ribeirão Preto Shopping

Av. Braz Olaia Acosta 691
Torre A - Jd. California
Ribeirão Shopping
14026040
ribeirao preto
brazil

Tel: +551621012950

Fax: (+55)16/21012959

Contact email

Check-in from 12h00

Check out up to 12h00

  • Rodovia Anhanguera : 

  • By plane

    GUARULHOS At 330km / 205 miles

  • By plane

    RIBEIRAO PRETO At 16km / 9 miles

GPS :-21.2115, -47.816694

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Accessible room

Room with one double bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Room with one double bed and one extra bed

  • Max. number of persons: 3
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

2 Single Beds

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR IBIS

Photo non contractuelle / Strictly non binding

The bar is a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 70

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
ibis Ribeirão Preto Shopping

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

7,955 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,365 reviews

Excelente custo x beneficio .

Customer review rating 4.1/5

Marilidia H. Families - 10/02/2020 Confirmed reviews ALL

Simples e eficiente .

Well located

Customer review rating 4.1/5

Renato Couples - 04/02/2020 Confirmed reviews ALL

All went well!

Customer review rating 4.1/5

Zemmy Business - 16/12/2019 Confirmed reviews ALL

Good breakfast, friendly staff who provided prompt help, and perfect location across from Ribeirao Shopping Center. Bathrooms had some mildew. There were some unusual smells coming from the air conditioner.

Easy

Customer review rating 4.1/5

Anonymous Families - 23/10/2019 Confirmed reviews ALL

It was easy and usually fast. The only problem that I had was with another guest that decided to take a lot of questions and also go very slowly with the payment process when noticed that I was in a hurry at the check-in. That could be solved with a second check-in employee, but it was not a big problem.

Prezado Andre, Boa tarde. Agradecemos por compartilhar sua experiência no Ibis Ribeirão Preto Shopping. Eu e minha equipe ficamos felizes em saber que correu tudo bem com sua hospedagem. Esperamos vê-lo novamente em breve. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Pleasant

Customer review rating 4.1/5

O. Business - 13/10/2019 Confirmed reviews ALL

Overall Great! Only problem I experienced was the broken water pump, but by the time I was calling for help it was fixed.

Great but fall short with shower experience

Customer review rating 4.1/5

Anonymous Business - 12/10/2019 Confirmed reviews ALL

Nice hotel and location but we had an incident in the morning when I took the shower. The water was extremely hot that almost burn me. This happened to my colleagues as well. We complained to the reception and they said this could be the mechanical/heater issue, but they should have warned us beforehand. This could create a hazard to other customers.

Prezado Ratapol, Boa tarde. Agradecemos por nos contar sua experiência no Ibis Ribeirão Preto Shopping . Sentimos muito não ter correspondido suas expectativas. Iremos tomar medidas apropriadas para lidar com o problema apontado e prevenir futuras ocorrências. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Satisfeito

Customer review rating 4.1/5

Rosemeire O. C. V. Families - 25/09/2019 Confirmed reviews ALL

tranquila

Attend the expectation

Customer review rating 4.1/5

Roberta Families - 18/09/2019 Confirmed reviews ALL

Easy check in, good for mobility and makes our lives easier

Needs improvements.

Customer review rating 4.1/5

Jordan M. D. S. A. Solo - 18/08/2019 Confirmed reviews ALL

The air conditioning doesn't worked, the early breakfast was very poor.

Very nice experience

Customer review rating 4.1/5

Ggomes Business - 05/08/2019 Confirmed reviews ALL

From the check-in through the check-out, the two night stay (w/ breakfast!) was great!

A comfortable and enjoyable stay.

Customer review rating 4.1/5

Arthur Families - 04/08/2019 Confirmed reviews ALL

Excellent.

Comfortable

Customer review rating 4.1/5

Claudio C. Business - 06/06/2019 Confirmed reviews ALL

It was fine, the hotel always clean, a very kind attemption on the desk, room silence and quiet. Enough variety of food on breakfast.

It was good but it could be perfect!

Customer review rating 4.1/5

Claudia A. S. Business - 05/06/2019 Confirmed reviews ALL

I stayed in a room beside the elevator, the cleaning ladies banged the restrict door all morning. I understand that the next time I should ask for a room far away from the elevator, but I think that the ladies could hold the door so it doesn't bang so much!!! Especially on Sunday morning!!!! Thank you for your attention.

Graham T.

Customer review rating 4.1/5

Graham T. Business - 14/05/2019 Confirmed reviews ALL

All was very good for AGRISHOW week.

Customer review rating 4.1/5

Antonio J. A. Couples - 22/04/2019 Confirmed reviews ALL

O cafe

The hotel is poorly maintained, rude staff.

Customer review rating 4.1/5

Mrs M. Z. Business - 14/03/2019 Confirmed reviews ALL

*First day of my stay, without warning from the hotel, the water was shut off. I was ready for shower, and there was no water. I had to call the front desk to hear that they were finding out what happened. I had just arrived from a 26 hours trip. I did not receive any hotel apologies, or offer to reimburse payment. *On the second day, I was awake with a woman screaming, next door, some guy was struggling her. I had to call for help again; however, they did not immediately called the police. Two staff members came upstairs than called the police. Four police officers come to the hotel, lots of arrests and noise. I was shaking absolutely afraid for my own life due to the disturbed situation, It seems the hotel let prostitution in. Again no apologies, or money back for my disturbing night. *Following day, I arrived by 7PM, and the housekeepers did not clean the rooms on my floor. No apologies, the front desk employee came to make the bed. That shows absolutely lack of management and organization. *Following day, I left and had to come back to pick up important documents. The front desk female employee (long black hair), did not allow me to go back to my room, unless I would give her my credit card to pay for the rest of my stay. Even though I had made reservations and payed with the same credit card, I told her I was in a hurry to get the same credit card number as the days before. She said if a nasty arrogant way "The machine won't work to make you a new key." I had to go back to my car, get my purse, my credit card and give to the lady. Since I had had enough bad experience with this hotel, I told her to cancel the rest of my stay, and changed hotels. I will NEVER go back to this place, and I will NOT recommend to anyone. This letter will be followed to Ibis Headquarters too.

Prezada Marta , Boa tarde. Agradecemos por nos contar sua experiência no Ibis Ribeirão Preto Shopping . Sentimos muito não ter correspondido suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Iremos tomar medidas apropriadas para lidar com os problemas e prevenir futuras ocorrências. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Aceitavel

Customer review rating 4.1/5

David Couples - 23/02/2019 Confirmed reviews ALL

Normal, aceitavel

Prezado David, Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido plenamente suas expectativas. Seria muito importante para nós sabermos o que podemos fazer melhor em sua próxima estada conosco . Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Short visit but they messed up with my car

Customer review rating 4.1/5

Ana Z. Friends - 08/02/2019 Confirmed reviews ALL

They left my car out in the sun light

Prezada Ana, Agradecemos por nos contar sobre sua experiência. Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping
Customer review rating 4.1/5

Marcello L. Couples - 15/01/2019 Confirmed reviews ALL

Very good place for staying. This hotel is right inside the shopping center. There are meny options for your leisure time.

Prezado, Agradecemos por nos contar sobre sua experiência no Hotel Ibis Ribeirão Shopping. Ficamos felizes em saber que correu tudo bem com sua hospedagem. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Marcelo Modesto Gerente Geral ibis Ribeirão Shopping

delightful

Customer review rating 4.1/5

Isabella Business - 06/12/2018 Confirmed reviews ALL

It was a great experience, i just believe that the breakfast should be better, there is few options

Prezada Isabella, Boa tarde. Agradecemos por compartilhar sua experiência no Ibis Ribeirão Preto Shopping. Eu e minha equipe ficamos felizes em saber que correu tudo bem com sua hospedagem. Esperamos vê-la novamente em breve. Atenciosamente, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping
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