Pullman Shanghai Central 5 stars

Customer review rating (ALL Rating) 4.5/5 658 reviews

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Description

Hotel extras

  • Located in the heart of the city center, offering convenient travels

  • Terrace & courtyard restaurant, enjoying the beauty of an urban garden

  • International breakfast with Shanghai specialties, catering to diverse tastes

  • Indoor swimming pool for relaxation and unwinding

  • Spacious and bright guest rooms, ideal for both business trips and leisure stays

Our accommodation(s)

Book this hotel
Room 1

Room with a double bed, bathroom with bath and shower, safe, complimentary coffee and tea making facilities, free WIFI, and Executive Lounge access.

  • Views:

    City View

Max. number of persons
2
Area
From 48 / 516 sq ft

Bedding

Double bed(s) x1

  • 2 pers. max
  • 48 / 516 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View

Blending contemporaty style with traditional décor, this spacious 48 m² room features a 42" plasma TV, high-speed Internet and a marble bathroom with separate bath and shower

  • Views:

    City View

Max. number of persons
3
Area
From 48 / 516 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • In-house movies

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Whether you want to work hard or chill out, do it in style in the Deluxe room at 48 m². It features panoramic window with city view, 42" plasma TV, high-speed Internet access

  • Views:

    City View

Max. number of persons
3
Area
From 48 / 516 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • In-house movies

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Large, well-designed 48 m² room with 42" plasma TV, free WIFI, and Executive Lounge access including breakfast, afternoon tea, happy hour, meeting room access, and other discounts and benefits.

  • Views:

    City View

Max. number of persons
3
Area
From 48 / 516 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • In-house movies

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Deluxe 48 m² room with 42" plasma TV, free WIFI, and panoramic window with city view. Whether you want to work hard or chill out, do it in style.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 48 / 516 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • In-house movies

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Suite

Executive Suite with 1 kingsize bed

This suite room, spanning 85-113sqm, features a 2.0mx2.0m bed, a suite bathroom, a flat-screen TV, free high-speed Wi-Fi, a safe, a work desk, electric curtains, a sofa, and a mini refrigerator.

  • Views:

    City View

Max. number of persons
3
Area
From 85 / 914 sq ft

Bedding

King size bed(s) x1

Suite

Skyway Studio with 1 king bed and club lounge access

Chic, spacious and stylish, 72 m² suite with 42" plasma TV, free WIFI, and Executive Lounge access including breakfast, and other discounts and benefits. Ideal for work or relaxation.

  • Views:

    City View

Max. number of persons
3

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • In-house movies

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Hotel location

Pullman Shanghai Central

15 Dapu Road, Huangpu District
200023 SHANGHAI
China

GPS:31.205011, 121.470294

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 319 rooms
  • One room for people with reduced mobility
  • 4 connecting rooms
  • 319 non-smoking rooms
  • 24 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Pressing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

16 Meeting rooms

Business Center

  • Business center with support staff

Well-being

Indoor Swimming Pool

  • Covered
  • On site

Fitness Center

  • On site
  • On site
  • Indoor parking
  • Public
  • Parking pricing: 7.69 60 CNY Per day

Taste Garden

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Vegetarian menu

Taste Garden is a modern and vibrant dining space, its terrace bar is surrounded by a pond and a garden that creates the perfect environment to relax and unwind from the bustling Shanghai metropolis. Its buffet offers over 150 international cuisines.

Non contractual photo

What are you waiting for? The water temperature in our indoor pool (also on the fifth floor) is just right for an invigorating swim.

With the cardio machines and free weights in our fifth-floor Fit Lounge, let your body remember what it can do when its presence is not required in a meeting.

Pullman Shanghai Skyway has a professional team of experienced caterers who will assist you to tailor the offer to your event needs. Regardless on or off site, our Event Manager will help you to find the right solution and setting to impress your audience

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  658 reviews

Customer review rating 5.0/5

Shon M. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Xu J. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Li L. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Wang L. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Cambounet M. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Li L. Couples - Confirmed reviews ALL

I had a fantastic stay at Pullman Shanghai Central. Special thanks go to Edward at the front desk, who kindly upgraded my booking to a suite upon check‑in. The suite is spacious with large windows offering stunning city views. Check‑in process was smooth and Edward delivered thoughtful, professional service throughout. The room layout is comfortable and well‑maintained, and the panoramic outlook made my stay far more pleasant. Overall it was a wonderful experience.

Customer review rating 3.5/5

Wang L. Business - Confirmed reviews ALL

Our room itself was pleasant, however, the breakfast service was extremely poorly managed. For such a large, well‑known hotel brand, I was surprised to see the noodle cooking station run with no proper number‑calling system at all. The young member of staff working there appeared completely unengaged with her job. As premium members, we also paid full price for an extra guest’s breakfast. Even after waiting 15 minutes, the member of staff had still not prepared our noodle order. With long queues of customers, she told guests to remember their own order numbers without handing out any number cards. She never called out the numbers afterwards, leaving everyone to chase her up themselves. I went back to check on my order three separate times, only to be told each time that it was not ready. After 15 minutes of waiting, she claimed she could not find my order because she had too many requests, and simply started preparing another customer’s meal instead. The overall quality of the food was well below average. After this frustrating experience, I did not return for breakfast for the rest of our stay. I hope the hotel will improve its organisation and staff training for the breakfast service in future.

Customer review rating 2.5/5

Cambounet M. Families - Confirmed reviews ALL

Overall location ok, outdated hotel and low quality breakfast, especially staffs not really active, many staffs during breakfast spend their time on their phone, need to ask many times to clean up table or get something

Customer review rating 4.5/5

Tran M. H. Couples - Confirmed reviews ALL

Nice hotel

Customer review rating 4.0/5

Chin K. C. Families - Confirmed reviews ALL

Comfortable stay overall. Fast and efficient check-in at around 2:00 a.m. Room upgrade was appreciated. Room was well maintained and comfortable. Some waiting time at reception; concierge service also appeared to be limited. Executive Lounge food selection was below expectations, especially compared with the same standard of hotels

Customer review rating 5.0/5

Sulimin .. Families - Confirmed reviews ALL

Good conditions, strategic location

Customer review rating 5.0/5

Ma Z. Business - Confirmed reviews ALL

Steven from the front desk has been very helpful with my stay changes, I've requested change from two single beds to one King Bed and he manage to get everything sorted early morning next day. Made my stay experience feel like home. The concierge team has provided great support in moving my luggages too. And the house cleaning guy did a fantastic job within short span of time, which is amazing to see while I had the opportunity to. It goes to show all staff in this hotel is very much dedicated to provide personalize service to their guests. This is not my first stay and I will come back for more.

Customer review rating 3.5/5

Azzi C. Business - Confirmed reviews ALL

Can't wait to come back

Customer review rating 5.0/5

Van D. L. G. Families - Confirmed reviews ALL

Had a great family stay at this hotel, excellent airco, nice suite, excellent breakfast. Check in experience with Max was very pleasant.

Customer review rating 5.0/5

Xu J. Families - Confirmed reviews ALL

I had a fantastic experience at Pullman Shanghai Central. The hotel offers the perfect blend of modern luxury and top-notch convenience. My room was spacious, spotlessly clean, and equipped with an exceptionally comfortable bed that made for a great night's sleep. A special mention goes to the staff—their warm hospitality and professionalism made me feel welcome from the moment I checked in. The breakfast buffet was equally impressive, with a wide variety of delicious local and international options. Whether you are traveling for business or leisure, I highly recommend this hotel. I will definitely be staying here again on my next visit to Shanghai!

Customer review rating 4.0/5

Poon N. Families - Confirmed reviews ALL

We had a pleasant stay at Pullman Shanghai Skyway. The reception staff was very helpful and location was central, and the rooms were comfortable. We booked a suite with Club Lounge access, and the lounge itself was cosy and relaxing. However, the selection of snacks and hot food during happy hour was quite limited. Overall, a comfortable stay with room for improvement in the Club Lounge offerings.

Customer review rating 5.0/5

Hermanns J. Business - Confirmed reviews ALL

All perfect, too S extremely clean, all staff, especially cleaning staff so friendly! Breakfast, lobby, laundry - all at its best and hotel surprisingly reasonable priced for a Pullman. Great stay, no complaints at all.

Customer review rating 5.0/5

Wong Y. X. J. Business - Confirmed reviews ALL

Due to the super typhoon, my flight was delayed. Front desk staff Mr Steven who helped with my room arrangement was very caring and nice enough to extend my check out time after knowing my flight would be delayed and reminded me of my safety when going out and told me there is also an umbrella in the room which I could use.

Customer review rating 4.5/5

Zhou M. Families - Confirmed reviews ALL

The hotel is close to the subway station, and has the central location but not the headache of heavy traffic. The area is busy and bustling but not touristy or swarmy. The hotel is also within walking distance to the Xuhui Bingjiang Park, which streches miles along the Huangpu river, and has separate walking, biking, and running tracks. The rooms are spacious and comfortable, and the breakfast is very good. A shoutout to Ivan at the front desk, who is highly professional and friendly.

Customer review rating 4.5/5

Colin G. L. Families - Confirmed reviews ALL

I have booked Skyway studio with my 1 suite night upgrade benefit for the night of July 3rd, 2026 in Pullman Central Shanghai. The booked price is 1279.2 RMB, with 1 suite night upgrade used, the remaining to be paid at the hotel is 859.45 RMB, but I have paid 1279.12 RMB upon check out. As I was in a rush to go to the airport to catch the flight, so I didn't find out this issue till today. I have overpaid 419.75 RBM when I check out, which should be the fee suite night upgrade.

Customer review rating 5.0/5

Rowe C. Friends - Confirmed reviews ALL

Excellent Hotel that Provided 5 star service and accomodation

Customer review rating 5.0/5

Tan T. L. Families - Confirmed reviews ALL

Well located for food and shopping. Welcome drinks somewhat limited due to smoky bar therefore we had to take away.

Customer review rating 3.0/5

Al-sammak F. Families - Confirmed reviews ALL

The rooms are very well maintained and comfortable. Front and lounge staff were amazing. Been part of office complex fleet like it is more like a business hotel rather than family holiday hotel. Did not find the lounge very impressive due to limit access during the day.

Customer review rating 5.0/5

Xu J. Families - Confirmed reviews ALL

I had a wonderful stay at Pullman Shanghai Central. The room was spacious, clean, and comfortable, and the staff were professional and friendly throughout my stay. The location is very convenient, with easy access to shopping, dining, and public transportation. Breakfast offered a good variety of choices, and the overall atmosphere of the hotel was relaxing and welcoming. I would definitely stay here again and highly recommend it to anyone visiting Shanghai.

Other web-users rate our hotel

  • 1,781 reviews 9.6/10 Location
  • 2,227 reviews 8.7/10 Room
  • 3,838 reviews 9.3/10 Service
  • 21 reviews 7.8/10 WiFi
  • 911 reviews 8.8/10 Cleanliness
  • 891 reviews 7.4/10 Amenities
  • 880 reviews 8.6/10 Comfort
  • 624 reviews 8.8/10 Breakfast

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