Swissôtel Grand Shanghai 5 stars
Customer review rating (ALL Rating) 4.4/5 438 reviews
1 Yu Yuan Road, Jing An District
200040 SHANGHAI
China
SHANGHAI HONGQIAO INTL APT At 10.9km / 6.77 miles
SHANGHAI PUDONG INTERNATIONAL AI At 47.6km / 29.58 miles
GPS:31.224675, 121.447073
Check-in from - Check out up to
Enjoy regional, Swiss and international cuisine at Cafe Swiss, Swissotel Shanghai's all-day restaurant with both a la carte and buffet options serving breakfast, lunch and dinner in a relaxed, informal setting.
The perfect rendezvous and meeting place for tourists, locals and business associates, The Flow Lounge and Bar is located adjacent to the lobby, featuring an extensive selection of international drinks, specialty concoctions and hot beverages.
The Health Club is temporary close as per Epidemic Prevention requirement.
The pillar-free Zurich Ballroom is luxuriously spacious . It can be divided into two separate sections. It is ideal for to make your wedding a truly memorable occasion.
Soothing colour schemes, uncluttered Swiss-inspired lines and jaw-dropping views of the futuristic skyline.. With premium amenities including free WiFi and a well-stocked minibar, each of our rooms and suites is a welcoming haven in the heart of Shanghai. Most of the rooms command fabulous views of the citys ultra-modern skyline and embrace a holistic approach to the Paris of the East. Feature comfortable facilities and top-of-the-line technology to both leisure and business guests.
Well located, good environment
Customer review rating 5.0/5
F. P. Business - Confirmed reviews ALL
Dear P. F., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catherine Zhang Guest Experience Manager
Customer review rating 4.5/5
Christian Business - Confirmed reviews ALL
Dear Christian W., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catherine Zhang Guest Experience Manager
Good service
Customer review rating 5.0/5
Mary T. Families - Confirmed reviews ALL
Dear Ying Zhi T., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Good in general, but noisy
Customer review rating 3.5/5
L. K. C. Business - Confirmed reviews ALL
Dear Kok C. L., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive your feedback. I will share your comments with our relative department for improvement , I am sure that our team will improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catherine Zhang Guest Service manager
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
Dear Ji N., Thank you for taking the time to tell us about your experience at the Swissôtel Grand Shanghai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; according to the Shanghai policy of household garbage, all the hotel are not allow to offer toothbrush in the room, if you need, please contact service center. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine Zhang Guest Service Manager
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