Swissôtel Grand Shanghai 5 stars

Customer review rating (ALL Rating) 4.4/5 492 reviews

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Description

Hotel extras

  • Located right in the city centre, steps from Nanjing West Road

  • Spacious contemporary rooms and suites with views of the Shanghai skyline

  • Stylish lobby bar, and restaurants serving inspired Cantonese and global cuisine

  • Large heated indoor pool, modern fitness centre and energising spa treatments

Our accommodation(s)

Hotel location

Swissôtel Grand Shanghai

1 Yu Yuan Road, Jing An District
200040 SHANGHAI
China

GPS:31.224675, 121.447073

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  492 reviews

TripAdvisor Rating  4.5/5  2,440 reviews

Certificate of excellence 2024

Great stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great stay, nice location, my favorite place since many years……

Dear Mr. K., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Zhao Guest Experience Manager

Excellent location & Good Value

Customer review rating 5.0/5

Jeff K. Solo - Confirmed reviews ALL

Would like to specially thank Tim Tang for the wonderful reception when I arrived at the hotel to check in around 11+pm on 23rd November 2024. Loved the location of the hotel and my short stopover stay was awesome.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Zhao Guest Experience Manager

Very good choice near Jin’An Temple

TripAdvisor rating 5.0/5

visitlimp Business - TripAdvisor review

Hotel location is fantastic, just exit 2 and 5 min walk to hotel. Hotel surrounded by so many shopping malls, with lots of restaurant and variety of food. Room is big and very cozy. Bed is very comfortable staff are very helpful, especially walking to hotels with many bags, staff will approach to help carry. Really recommend

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao

Well locate hotel Swissotel with good facilities and services

TripAdvisor rating 5.0/5

Sybille Z TripAdvisor review

The hotel is very well located in Shanghai with gym, sauna and jacuzzi. I went to the lounge for the afternoon tea and the was warmly and nicely welcomed by two kind ladies Jojo and Leticia. Their service was excellent and they let me feel very comfortable. In addition, the view from the lounge is just amazing. I recommande this hotel with lounge service.

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

Good location

TripAdvisor rating 4.0/5

Fiona L Business - TripAdvisor review

Enjoy my stay at swissotel Grand Shanghai. Location was good as is near to Jingan Metro. Room size are decent. However, design and furniture are dated but overall clean. Quite disappointed though as I dint get a room upgrade despite being a gold accordion member. Special shoutout to the concierge team - Chris and team for the awesome service. Thanks and will be back again for sure if I visit Shanghai.

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao

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Other web-users rate our hotel

  • 2,772 reviews 9.7/10 Location
  • 1,847 reviews 8.1/10 Room
  • 2,483 reviews 8.8/10 Service
  • 33 reviews 6.4/10 WiFi
  • 904 reviews 6.8/10 Vibe
  • 814 reviews 9.1/10 Cleanliness
  • 500 reviews 7.9/10 Breakfast
  • 149 reviews 9.1/10 Wellness Area

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