ibis Bursa 3 stars

Customer review rating (ALL Rating) 4.5/5 804 reviews

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Altinova Mah. Fuar Cad. No 31, Osmangazi, 16250 BURSA, Turkey

Description

Hotel extras

  • Free Parking

  • The Hotel is at 5 minutes walking distance to KFA Fair Ground

  • The Hotel is at 5 minutes walking distance to Bursa International Textile and Trade Center

  • The Hotel is 500 m away from Bursa Science Centre

  • The Hotel is 15 minutes away to Demirtas industrial zone

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Room with 2 single beds equipped with the new bedding

Photo out of - Room with 2 single beds equipped with the new bedding

Room with 2 single beds equipped with the new bedding

  • Views:

    Mountain view or Park view

Max. number of persons
2
Area
From 17 m² / 182 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 22'/56 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: Mountain view or Park view
  • Accessible room
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Bathroom hook no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Bursa

Altinova Mah. Fuar Cad. No 31, Osmangazi
16250 BURSA
Turkey

GPS:40.232183, 29.068236

Telephone
Fax +90 224 275 85 05

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 200 rooms
  • 4 rooms for people with reduced mobility
  • 18 connecting rooms
  • 115 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Turkish

Reduced mobility Facilities

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed

Catering

2 Restaurants

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible
  • On site
  • Outdoor parking
  • Private
  • 65 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 6 m / 6 ft
  • Parking for a month
  • Parking for a week

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

ibis Hotel Bursa Restaurant

Photo out of - ibis Hotel Bursa Restaurant

.

Cooking style
International
Classifications & labels
0
Capacity
90
Accessibility
Accessible service
Altinova Mah. Fuar Cad. No 31, Osmangazi, 16250 Bursa, Turkey
Telephone +90 224 275 85 00

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

.

The Bar: a friendly place to get together at any time of the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  804 reviews

Customer review rating 4.0/5

Kamaruddin M. S. Solo - Confirmed reviews ALL

Dear Kamaruddin M. s., We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Levent Ergin - Operation Manager

Customer review rating 5.0/5

Mert S. Business - Confirmed reviews ALL

Dear Mert S., We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Levent Ergin - Operation Manager

Customer review rating 5.0/5

Vahid G. Families - Confirmed reviews ALL

Dear Vahid G., Thank you for your valuable review and kind feedback. We were delighted to host you and your family during your stay. Despite our ongoing renovation work, we are very grateful that our team’s care, hospitality, and solution-oriented approach contributed positively to your stay. Ensuring our guests are properly informed before their stay, closely monitoring their needs, and making them feel comfortable are among our top priorities. We are especially pleased that you appreciated our team’s approach, and we will share your kind words with them. The purpose of our renovation efforts is to provide you, our valued guests, with a more comfortable and high-quality experience. We thank you for your understanding and support, and we look forward to welcoming you and your family again in the future. Best regards, Leevent Ergin - Operations Manager

Customer review rating 5.0/5

Gerelt O. B. E. Solo - Confirmed reviews ALL

Dear Gerelt O. B. E., We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Levent Ergin - Operation Manager

Customer review rating 3.5/5

Abdulla A. N. M. A. A. K. Families - Confirmed reviews ALL

Dear Abdulla A. N. M. A. A. K., Thank you for sharing your feedback regarding your stay at ibis Bursa. It is always important for us to know what our guests think. We are delighted that you were satisfied with the courteous and helpful approach of our reception team. However, we sincerely apologize for the negative experience you had with the towels, sheets, and pillows. Cleanliness and hygiene are among the most fundamental standards that we, as the Accor brand, never compromise on. The situation you reported is taken very seriously by us and has been shared in detail with our housekeeping team. We would like to emphasize that the necessary checks and preventive actions will be taken with the utmost care to prevent such A. situation from occurring again. We are sorry that we were unable to meet your expectations during your stay. We thank you once again for sharing your feedback with us and hope to provide you with A. much more satisfying stay on your next visit. Best regards, Levent Ergin - Operation Manager

Dear Kamaruddin M. s., We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Levent Ergin - Operation Manager

Customer review rating 5.0/5

Mert S. Business - Confirmed reviews ALL

The servants and receptions were interested in our needs, questions. The room cleaning was good. First sight of the room was good not a dirty area such as bed and lavatory.

Dear Mert S., We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Levent Ergin - Operation Manager

Customer review rating 5.0/5

Vahid G. Families - Confirmed reviews ALL

We stayed there as a family over the weekend. Renovation work was still underway at the hotel, but that wasn’t a problem for us at all. The staff was so attentive that they had thought of every detail in advance to ensure our comfort. They explained the situation to us very politely and kept checking throughout our stay to see if we needed anything. Thank you

Dear Vahid G., Thank you for your valuable review and kind feedback. We were delighted to host you and your family during your stay. Despite our ongoing renovation work, we are very grateful that our team’s care, hospitality, and solution-oriented approach contributed positively to your stay. Ensuring our guests are properly informed before their stay, closely monitoring their needs, and making them feel comfortable are among our top priorities. We are especially pleased that you appreciated our team’s approach, and we will share your kind words with them. The purpose of our renovation efforts is to provide you, our valued guests, with a more comfortable and high-quality experience. We thank you for your understanding and support, and we look forward to welcoming you and your family again in the future. Best regards, Leevent Ergin - Operations Manager

Customer review rating 5.0/5

Gerelt O. B. E. Solo - Confirmed reviews ALL

The hotel's common areas were spacious and well-maintained. The staff was helpful in every way and made us feel valued.

Dear Gerelt O. B. E., We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Levent Ergin - Operation Manager

Customer review rating 3.5/5

Abdulla A. N. M. A. A. K. Families - Confirmed reviews ALL

The front desk are nice welcome and very helpful

Dear Abdulla A. N. M. A. A. K., Thank you for sharing your feedback regarding your stay at ibis Bursa. It is always important for us to know what our guests think. We are delighted that you were satisfied with the courteous and helpful approach of our reception team. However, we sincerely apologize for the negative experience you had with the towels, sheets, and pillows. Cleanliness and hygiene are among the most fundamental standards that we, as the Accor brand, never compromise on. The situation you reported is taken very seriously by us and has been shared in detail with our housekeeping team. We would like to emphasize that the necessary checks and preventive actions will be taken with the utmost care to prevent such A. situation from occurring again. We are sorry that we were unable to meet your expectations during your stay. We thank you once again for sharing your feedback with us and hope to provide you with A. much more satisfying stay on your next visit. Best regards, Levent Ergin - Operation Manager

Customer review rating 4.5/5

Lorenzo M. G. Business - Confirmed reviews ALL

This is my preferred stay in Bursa, easy to access, and with a good supportive team.

Dear Lorenzo M. G., We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Levent Ergin - Operation Manager

Customer review rating 3.5/5

Eda Y. Couples - Confirmed reviews ALL

Overall, it was a good stay. The location was convenient for us, especially since we had a car, so it wasn’t a major issue. However, the room could use some attention. The bathroom, in particular, had a few issues: the shower door wasn’t functioning properly and there was a leaking sink. The cleanliness of the bathroom could also be improved, as it seemed a bit dirty. Additionally, the towels had an odd smell, and the floor appeared dusty. On a positive note, the staff were exceptionally nice and very helpful, which definitely made a difference in our stay.

Dear Eda Y., We thank you for bringing your experiences during your stay at ibis Bursa to our attention. First of all, we apologize for not reflecting our international service quality during your stay. We are very pleased that you found our location convenient and that you were satisfied with the friendly and helpful approach of our team. Your kind words about our staff will be a valuable source of motivation for the entire team. On the other hand, we sincerely apologize for the issues you experienced with the room and bathroom. All the points you shared, such as the shower door not working properly, the sink leaking, the lack of cleanliness, and the smell of the towels, have been shared with the relevant departments, and the necessary checks and corrections are being made quickly. The comfort of our guests is our priority, and the necessary improvements will be made to prevent such situations from recurring. We thank you once again for taking the time to share your thoughts and would like to emphasize that your feedback is extremely valuable in helping us continuously improve the quality of our services. We look forward to welcoming you back to Bursa for a more enjoyable, complete, and comfortable stay. Sincerely, Levent Ergin - Operation Manager

Customer review rating 5.0/5

Ibrahim C. Solo - Confirmed reviews ALL

Everything is great the staff is very hepfull thank u mert,can and Merve:)

Dear Ibrahim C., Thank you for sharing your feedback regarding your stay at ibis Bursa. It is always very important for us to know our guests' positive opinions. Thank you very much for your kind feedback. We are very happy that you were satisfied with everything. We are especially proud that Mert, Can, and Merve contributed to your stay with their helpfulness. We would like to share your kind comments about our services with our team. Knowing the positive opinions of our guests about our services, which aim to maximize guest satisfaction, always encourages us to undertake new initiatives. We would like to thank you once again for sharing your opinions about our services with us and would like to express our pleasure in serving you again on your next trip. Best regards, Levent Ergin - Operations Manager

Customer review rating 4.0/5

Ahmed A. Families - Confirmed reviews ALL

Was nice, good location with a god price.. need some maintenance to the room and the air conditioning…

Dear Ahmed A., Thank you for sharing your feedback regarding your stay at ibis Bursa. It is always important for us to know our guests' positive opinions. We appreciate your valuable feedback. We are delighted that you were satisfied with our location and value for money. We have taken note of your comments regarding the room and air conditioning; these have been shared with our technical team for the necessary checks to be carried out. Providing you with a more comfortable stay is always our top priority. We would like to mention that we will share your comments about our services with our team. Knowing your opinions about our services, which aim to maximize guest satisfaction, always encourages us to take new initiatives. We would like to thank you once again for sharing your opinions about our services with us and would like to express our pleasure in serving you again on your next trip. Best regards, Levent Ergin - Operation Manager

Customer review rating 4.5/5

Zafer Y. Business - Confirmed reviews ALL

It would be very good if I had a coffe on the last day . I think this is not a cost reduction issue .Nevertheless everything was good

Dear Zafer Y., Thank you for sharing your feedback regarding your stay at ibis Bursa. It is always important for us to know our guests' positive opinions. We would like to express our regret that you were unable to have coffee on your last day. We have shared your feedback with our team and will make the necessary assessments to improve this issue. Other than that, we are delighted that you enjoyed your stay. We would like to mention that we will share your positive comments about our services with our team. Knowing the positive feedback from our guests about our services, which aim to maximize guest satisfaction, always encourages us to pursue new initiatives. We thank you once again for sharing your opinions about our services with us and hope to welcome you back on your next trip to provide you with an even more enjoyable experience. Best regards, Levent Ergin - Operations Manager

Customer review rating 4.5/5

Ipek R. Families - Confirmed reviews ALL

We use the hotel for breaking up our journey between Ayvalik and Istanbul also Ayvalik to United Kingdom. Every stay was exceptionally good. That’s why we are keep coming back. Staff are friendly, rooms are really clean.

Dear Ipek R., Thank you for sharing your feedback regarding your stay at ibis Bursa. It is always important for us to know the positive opinions of our guests. We appreciate you choosing us for your travels and sharing your valuable feedback. It is a great pleasure for us that your stays are always enjoyable and that you are satisfied with our staff's friendly approach and the cleanliness of our rooms. We would like to mention that we will share your positive comments about our services with our team. Knowing your positive opinions about our services, which aim to maximize guest satisfaction, always encourages us to undertake new initiatives. We would like to thank you once again for sharing your opinions about our services with us and would like to express our pleasure in serving you again on your next trip. Best regards, Levent Ergin - Operations Manager

Customer review rating 5.0/5

Hadeel S. Couples - Confirmed reviews ALL

Hotel very clean staff are very friendly,

Dear Hadeel S., We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Levent Ergin - Operation Manager

Customer review rating 5.0/5

Shokhpazova K. Friends - Confirmed reviews ALL

The rooms are clean and smell nice. The air conditioning and room temperature were excellent. We used it for one night's rest and found it very comfortable.

Dear Shokhpazova K., We very much appreciate your comments regarding your stay at the ibis Bursa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Levent Ergin - Operation Manager

Customer review rating 4.5/5

Vedat E. Families - Confirmed reviews ALL

Overall experience was great. EUR 10 for breakfast was over our budget so we had breakfast outside. An alternate breakfast with croissant, butter , jam and cheese for EUR 7 would have been great as I realized croissant is a signature item for most Ibis Hotels in Europe.

Dear Guest, Thank you for sharing your feedback regarding your stay at ibis Bursa. It is always important for us to know what our guests think. We are delighted that you enjoyed your overall stay with us. We sincerely thank you for your feedback regarding the breakfast price and for your constructive suggestion. We closely monitor the practices at other Ibis hotels in Europe and regularly review our menus and pricing policies to better meet our guests' expectations. Your feedback has been shared with the relevant departments. We look forward to welcoming you back. Best regards, Levent Ergin - Operation Manager

Customer review rating 5.0/5

Omer F. K. Couples - Confirmed reviews ALL

Temizlik ve karşılama hizmeti gerçekten inanılmaz güzeldi.

Sayın Omer F. K., ibis Bursa ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Levent Ergin - Operasyon Müdürü

Customer review rating 3.0/5

Yunus K. Families - Confirmed reviews ALL

Kaldığımız odanın duş jeli doldurulmamıştı. Diğer aile odamızda ise duş jeli ve sabun haznelerine aynı sıvı konmuştu. İbis kalitesine uymayan bir otel

Sayın Yunus K., ibis Bursa ‘da gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz. Öncelikle, kalışınız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Otelimizde yaşamış olduğunuz deneyimi bizlerle paylaştığınız için teşekkür ederiz. Duş jeli ve sabunla ilgili yaşadığınız eksikliklerden dolayı içtenlikle özür dileriz. Bu durumun konaklamanızı olumsuz etkilemiş olmasından üzüntü duyduğumuzu belirtmek isteriz. ibis markası olarak belirli kalite ve hizmet standartlarını korumaya büyük önem veriyoruz. Tarafınızdan iletilen bu geri bildirim, ilgili departmanlarımızla paylaşılmış olup gerekli kontrollerin sağlanması ve benzer durumların tekrarlanmaması için gerekli adımlar atılacaktır. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Sizleri gelecekte bu beklentilerinize daha uygun bir deneyimle yeniden ağırlamayı gönülden isteriz. Saygılarımızla, Levent Ergin - Operasyon Müdürü

Other web-users rate our hotel

  • 271 reviews 8.5/10 Location
  • 579 reviews 6.6/10 Room
  • 543 reviews 9.1/10 Service
  • 8 reviews 9.1/10 WiFi
  • 456 reviews 8.2/10 Cleanliness
  • 157 reviews 8.4/10 Breakfast

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