ibis Bursa 3 stars

Customer review rating (ALL Rating) 4.5/5 630 reviews

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Description

Hotel extras

  • Free Parking

  • The Hotel is at 5 minutes walking distance to KFA Fair Ground

  • The Hotel is at 5 minutes walking distance to Bursa International Textile and Trade Center

  • The Hotel is 500 m away from Bursa Science Centre

  • The Hotel is 15 minutes away to Demirtas industrial zone

Our accommodation(s)

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Hotel location

ibis Bursa

Altinova Mah. Fuar Cad. No 31, Osmangazi
16250 BURSA
Turkey

GPS:40.232183, 29.068236

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  630 reviews

TripAdvisor Rating  4.1/5  390 reviews

Customer review rating 3.5/5

Eda Y. Couples - Confirmed reviews ALL

Overall, it was a good stay. The location was convenient for us, especially since we had a car, so it wasn’t a major issue. However, the room could use some attention. The bathroom, in particular, had a few issues: the shower door wasn’t functioning properly and there was a leaking sink. The cleanliness of the bathroom could also be improved, as it seemed a bit dirty. Additionally, the towels had an odd smell, and the floor appeared dusty. On a positive note, the staff were exceptionally nice and very helpful, which definitely made a difference in our stay.

Dear Eda Y., We thank you for bringing your experiences during your stay at ibis Bursa to our attention. First of all, we apologize for not reflecting our international service quality during your stay. We are very pleased that you found our location convenient and that you were satisfied with the friendly and helpful approach of our team. Your kind words about our staff will be a valuable source of motivation for the entire team. On the other hand, we sincerely apologize for the issues you experienced with the room and bathroom. All the points you shared, such as the shower door not working properly, the sink leaking, the lack of cleanliness, and the smell of the towels, have been shared with the relevant departments, and the necessary checks and corrections are being made quickly. The comfort of our guests is our priority, and the necessary improvements will be made to prevent such situations from recurring. We thank you once again for taking the time to share your thoughts and would like to emphasize that your feedback is extremely valuable in helping us continuously improve the quality of our services. We look forward to welcoming you back to Bursa for a more enjoyable, complete, and comfortable stay. Sincerely, Levent Ergin - Operation Manager

Customer review rating 5.0/5

Ibrahim C. Solo - Confirmed reviews ALL

Everything is great the staff is very hepfull thank u mert,can and Merve:)

Dear Ibrahim C., Thank you for sharing your feedback regarding your stay at ibis Bursa. It is always very important for us to know our guests' positive opinions. Thank you very much for your kind feedback. We are very happy that you were satisfied with everything. We are especially proud that Mert, Can, and Merve contributed to your stay with their helpfulness. We would like to share your kind comments about our services with our team. Knowing the positive opinions of our guests about our services, which aim to maximize guest satisfaction, always encourages us to undertake new initiatives. We would like to thank you once again for sharing your opinions about our services with us and would like to express our pleasure in serving you again on your next trip. Best regards, Levent Ergin - Operations Manager

Customer review rating 4.0/5

Ahmed A. Families - Confirmed reviews ALL

Was nice, good location with a god price.. need some maintenance to the room and the air conditioning…

Dear Ahmed A., Thank you for sharing your feedback regarding your stay at ibis Bursa. It is always important for us to know our guests' positive opinions. We appreciate your valuable feedback. We are delighted that you were satisfied with our location and value for money. We have taken note of your comments regarding the room and air conditioning; these have been shared with our technical team for the necessary checks to be carried out. Providing you with a more comfortable stay is always our top priority. We would like to mention that we will share your comments about our services with our team. Knowing your opinions about our services, which aim to maximize guest satisfaction, always encourages us to take new initiatives. We would like to thank you once again for sharing your opinions about our services with us and would like to express our pleasure in serving you again on your next trip. Best regards, Levent Ergin - Operation Manager

Customer review rating 4.5/5

Zafer Y. Business - Confirmed reviews ALL

It would be very good if I had a coffe on the last day . I think this is not a cost reduction issue .Nevertheless everything was good

Dear Zafer Y., Thank you for sharing your feedback regarding your stay at ibis Bursa. It is always important for us to know our guests' positive opinions. We would like to express our regret that you were unable to have coffee on your last day. We have shared your feedback with our team and will make the necessary assessments to improve this issue. Other than that, we are delighted that you enjoyed your stay. We would like to mention that we will share your positive comments about our services with our team. Knowing the positive feedback from our guests about our services, which aim to maximize guest satisfaction, always encourages us to pursue new initiatives. We thank you once again for sharing your opinions about our services with us and hope to welcome you back on your next trip to provide you with an even more enjoyable experience. Best regards, Levent Ergin - Operations Manager

Customer review rating 4.5/5

Ipek R. Families - Confirmed reviews ALL

We use the hotel for breaking up our journey between Ayvalik and Istanbul also Ayvalik to United Kingdom. Every stay was exceptionally good. That’s why we are keep coming back. Staff are friendly, rooms are really clean.

Dear Ipek R., Thank you for sharing your feedback regarding your stay at ibis Bursa. It is always important for us to know the positive opinions of our guests. We appreciate you choosing us for your travels and sharing your valuable feedback. It is a great pleasure for us that your stays are always enjoyable and that you are satisfied with our staff's friendly approach and the cleanliness of our rooms. We would like to mention that we will share your positive comments about our services with our team. Knowing your positive opinions about our services, which aim to maximize guest satisfaction, always encourages us to undertake new initiatives. We would like to thank you once again for sharing your opinions about our services with us and would like to express our pleasure in serving you again on your next trip. Best regards, Levent Ergin - Operations Manager

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Other web-users rate our hotel

  • 258 reviews 8.6/10 Location
  • 580 reviews 6.5/10 Room
  • 598 reviews 9.1/10 Service
  • 10 reviews 7.9/10 WiFi
  • 486 reviews 8.1/10 Cleanliness
  • 157 reviews 9/10 Breakfast

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