ibis Bursa 3 stars

Customer review rating (ALL Rating) 4.4/5 286 reviews

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Altinova Mah. Fuar Cad. No 31, Osmangazi, 16250 BURSA, Turkey

Description

Hotel extras

  • Free Parking

  • The Hotel is at 5 minutes walking distance to Tuyap Fair Ground

  • The Hotel is at 5 minutes walking distance to Bursa International Textile and Trade Center

  • The Hotel is 500 m away from Bursa Science Centre

  • The Hotel is 15 minutes away to Demirtas industrial zone

Our accommodation(s)

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Hotel location

ibis Bursa

Altinova Mah. Fuar Cad. No 31, Osmangazi
16250 BURSA
Turkey

GPS:40.232183, 29.068236

Telephone
Fax +90 224 275 85 05

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  286 reviews

TripAdvisor Rating  4.0/5  355 reviews

Good location, close to city center, free parking lot.

Customer review rating 4.5/5

Cagatay G. Families - Confirmed reviews ALL

We stayed there for a night, rooms were clean, beds are comfortable and breakfast was okey too.

Dear Cagatay G., Thank you for sharing your feedback about your stay at ibis Bursa. It is always of great importance for us to know the positive feedback of our guests. Thank you very much for your positive feedback about your stay at our hotel. We are very happy to hear your satisfaction about our location, parking, cleanliness of our rooms and breakfast. We look forward to welcoming you again! Best regards, Levent Ergin - Front Office Manager

Dog friendly, nice area with a park nearby

Customer review rating 3.5/5

Idil Families - Confirmed reviews ALL

One of the twin beds in room 608 was broken. An omlette at breakfast would be nice. The large park in front of the hotel offered ample space to walk my dog. The bathroom floor in room 710 was too basic and old fashioned. Staff was very friendly and mailed my charger back to me quickly. Thank you.

Dear Idil K., We very much appreciate your comments regarding your stay at the ibis Bursa. Thank you very much for your feedback regarding your stay at our hotel. We are glad that you enjoyed our dog-friendly policy and the ample parking space near our hotel. We are also happy to hear your positive comments about the friendliness and prompt service of our staff. However, we apologise for the twin bed issue in room 608 and the condition of the bathroom in room 710. We will immediately forward these issues to our relevant departments and make the necessary corrections. We will also consider adding omelettes to our breakfast options. Thank you again for your kind feedback and suggestions. We look forward to welcoming you again. Sincerely yours, Levent Ergin - Front Office Manager

Standard Ibis hotel, far from town

TripAdvisor rating 4.0/5

rmanoj TripAdvisor review

Stayed here for one night in July 2024. Pros: 1) Rooms and bathrooms were clean. 2) Breakfast starts early (6:30 am). The spread was great with good vegetarian options. 3) The kitchen is open all day and the food was good. 4) The front desk staff was helpful, courteous and spoke excellent English 5) The WIFI was free with good connectivity and speed. 6) The tariff was reasonable. 7) The place was quiet at night and the sleep quality was great. 8) There is ample on-site secured parking. Cons: 1) There was a strong cigarette smell in our room despite the room being a non-smoking room 2) The location is far from the town centre. There is hardly anything near the hotel. You are stuck with the hotel restaurant if you do not have personal transportation.

Dear valued guest First of all, we wish you a good and healthy day. Thank you for sharing your feedback about your stay at ibis Bursa. It is always of great importance for us to know the positive opinions of our guests. Thank you very much for your detailed feedback about your stay at our hotel. We are very happy to hear your positive experiences such as cleanliness, breakfast options, kitchen services, assistance of our staff, WiFi connection, reasonable tariff, quiet environment and spacious car park. However, we are sorry to hear about your negative experience regarding the cigarette odour and the location of our hotel. We will immediately forward the cigarette odour problem in your room to the relevant department and we will take the necessary measures to prevent such situations from happening again. Your feedback on the location is also valuable to us and will be taken into consideration in order to better respond to the needs of our guests. Thank you again for your kind feedback and suggestions and we look forward to welcoming you again. Best Regards Levent Ergin - Front Office Manager

Bad

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

For the first time of my Ibis stayings, there were no towel at the roon at all. I called reception and asked for one and they provided wthout saying sorry. Also when I was doing the check out the reception responsible was unfriendly.

Dear Eda İçten, Thank you for taking the time to tell us about your experience at ibis Bursa. I'm sorry your experience did not meet your expectations; Please allow me to express my sincere apologies. At Ibis, we strive to provide a superior service experience to every customer; Therefore your feedback is very important to us. We are very sorry for the inconvenience you experienced regarding the lack of towels and the behavior of our reception staff. You can be sure that we will take the necessary precautions to prevent such situations from recurring. Thank you for sharing your concerns and we hope you will give us the opportunity to serve you better in the near future. Sincerely, Levent Ergin - Front Office Manager

Good hotel in general

Customer review rating 3.5/5

B. A. Families - Confirmed reviews ALL

It’s nice to stay in that hotel. However there is a need to renew the hotel too. My room window had problems and they exchanged it and I need to change my room too. Also there is a problem with the hot water system, it’s getting very hot and than cold for 5-6 seconds. So renewal is needed in general. But the hotel in general is good with that price.

Dear Barış A., We greatly appreciate your comments about your stay at ibis Bursa. It is always pleasing to receive positive feedback. I will share your comments with our team. I am sure that this feedback will be an encouragement to all our employees as we strive to constantly improve the quality of our services. Thank you for drawing our attention to the issues regarding the physical condition and water temperature of our hotel. We will forward your notes you shared to our relevant department head. Thank you again for sharing your experience and we hope your next visit will be as enjoyable as the previous one. Sincerely, Levent Ergin - Front Office Manager

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Other web-users rate our hotel

  • 234 reviews 8/10 Location
  • 504 reviews 5.9/10 Room
  • 554 reviews 8.9/10 Service
  • 10 reviews 9.1/10 WiFi
  • 429 reviews 8.2/10 Cleanliness
  • 162 reviews 8.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.