Mövenpick Bursa Hotel and Thermal Spa 5 stars

Customer review rating (ALL Rating) 4.7/5 1,109 reviews

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Description

Hotel extras

  • Healty Life Wellness & Spa Center ( Thermal Turkish Bath and Thermal Indoor Pool)

  • Mövenpick Hotel & Thermal Spa Bursa located in the center of the city

  • Close to shopping malls.

  • Walking distance to the Cultural Park.

Our accommodation(s)

Hotel location

Mövenpick Bursa Hotel and Thermal Spa

Cekirge Cad. No:81, Osmangazi, 16104
16104 BURSA
Turkey

GPS:40.197112, 29.037818

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,109 reviews

TripAdvisor Rating  4.5/5  455 reviews

Certificate of excellence 2024

Comfortable room with small mistakes

Customer review rating 3.0/5

Oguz B. Families - Confirmed reviews ALL

This was our sexond stay in the hotel. Room was stylish and comfortable however the AC was in the summer mode that we couldn't change to winter mode that everytime we need to get help from the reception. One of the kingsize bed had deformation we informed the reception at the chexkout. Finally, the breakfast was very disappointing rhis time. Menemen was awful, tomatoes were not cooked and no taste at all. Pasetry section was mostly cold. And some other problems as well

Dear Oguz B., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel and Thermal Spa Bursa. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Very good stay

Customer review rating 4.5/5

Alain_m Business - Confirmed reviews ALL

great welcome at the front desk and room very clean and nice.

Dear Alain M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel and Thermal Spa Bursa. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Let down by the spa

Customer review rating 2.5/5

Ea Families - Confirmed reviews ALL

Sadly the staff at the spa are not suited to a hotel of Mövenpick calibre. The spa facilities were not clean, untidy and very poorly attended by the staff. When challenged they were rude to us. Very disappointed by the smell, rubbish everywhere and lack of care. It is an okay hotel otherwise. Would certainly not visit again.

Dear Enis Anteplioğlu, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel and Thermal Spa Bursa. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Excellent hotel and service!

Customer review rating 5.0/5

Alex G. Business - Confirmed reviews ALL

We loved everything - the spa, the room, the restaurant.

Dear Oleg Alexander G., We very much appreciate your comments regarding your stay at the Mövenpick Hotel and Thermal Spa Bursa. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Best of the best

Customer review rating 4.5/5

Khalid A. Couples - Confirmed reviews ALL

Excellent hotel in terms of location, cleanliness and the treatment of all staff

Dear Khaled A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel and Thermal Spa Bursa. It is always a pleasure to receive positive feedback.We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

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Other web-users rate our hotel

  • 266 reviews 8.9/10 Location
  • 507 reviews 8.4/10 Room
  • 666 reviews 9.2/10 Service
  • 14 reviews 2.3/10 WiFi
  • 287 reviews 9.2/10 Cleanliness
  • 234 reviews 7.7/10 Breakfast
  • 133 reviews 8.3/10 Vibe
  • 106 reviews 9/10 Wellness Area

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