V Villas Hua Hin - MGallery 5 stars

My husband and I had spent our Lunar new year vacation in V Villa Hua Hin and would like to draw down a few words of our experiences. It took us more than three and a half hours from Bangkok airport to V Villa in Hua Hin, which was quite an exhausting travel. However, once we reached there and led to our own villa, both of us felt that the three hours’ traffic was really worth. The villa is huge and cozy, clean, modern and well decorated, with a private swimming pool accessible from both the living and bedroom. Coffee maker, snack bar and minibar all well equipped. Although there is only one restaurant at the villa, it offers a wide range of foods and beverages with unexpectedly high standard, as well as a good dining environment. The breakfast also offers a full range of delicious foods and drinks, from east to west, tea to sparkling wine, different cooking types of eggs that you name it…etc. Don’t forget to try the mushroom soup. It’s beyond our widest dream. Besides, we also took an opportunity to have a “floating” breakfast at our own private swimming pool which was really a very memorable experience. We also had the experience of an in-villa BBQ dinner which was so delightful that I would say it is a MUST activity at the V Villa. About the activities at the villa, we really appreciated the nicely designed swimming pool and the clean, soft sand and refreshing beach next door. Since it was Lunar New Year, the hotel staff was so lovely and helpful and found us a firecracker to enhance the holiday atmosphere. We also participated an outdoor activity trekking to the Pranburi Forests Park along the mangrove forest and taking boat trips along the small water channels, which finished with an excellent meal arranged by the hotel staff Jennifer. In summary, we were very happy with the hospitability of the hotel staffs, big thanks to Jennifer, Cedric, Butler Tan and Amm, the good accommodation, good food and exciting activities. We would certainly come again and we also highly recommend V Villa Hua Hin to our friends.

It was another nice trip staying with V Villa

Excellent service and beyond my expectations, not only butler but also all staffs we have experiences with. Good hospitality and great service. Great place to visit and recommend to friends.

we feel warm welcomed by hotel staffs. Overall services are great. Room layout and facilities are great but a bit old and some are not well maintained. Food is ok.

We stayed at the V Villa Hua Hin from September 20-25, 2019. I will have to say the location, the staffs and the set-up of the resort is very nice but there are a few issues of which I would like to bring up and came to someone's attention. We have booked a one-bedroom pool villa but unfortunately the room was not very ideal. It was dim and has lots of mosquitoes and bugs. Anyway, we stayed for one night and the next day we asked your staff to show us other types of villas. Your staff showed us a two-bedroom pool villa and the Presidential 3-bedroom pool villa. My wife found the 2-bedroom pool villa far much better than the one-bedroom pool villa. So she asked your staff to give her a quote for upgrading to this villa. Your staff came back with a quote 15000 Baht. I asked her if that was the best the resort can do so she went to talk with the manager and came back with 13000 baht all included. We took that as 13000 Baht covered the upgrade for 4 nights (FYI, by the time we moved to the 2-bedroom villa it was passed 6pm already). On the day we checked out of the resort, we realized that it’s 13000 Baht extra per night. We were shocked but your staff insisted that price was for one night. As our ride to Bangkok was waiting, we did not want to waste time to argue so we settled the bill and left for airport. But we think we have to tell someone what had happened. Besides, there were a few things about the hotel that we think needs to be improved: 1. Cleanliness is the first priority. When we moved to the two bedroom villa we found the pillow with blood stain, I immediately ask Tan (the Butler) to come and change it. Blood stain is not good! (Picture attached) 2. The couch was covered with some kind of mucus, don’t know what’s it. It was gross. (Picture attached) 3. The water boiler was so dirty that my wife needs to clean it up before she can use it. 4. The breakfast and F&B, lots of rooms for improvement. That was supposed to be another perfect moment with the Accor Hotel Group but with the misunderstanding, it changed my perspective for the Group.