ibis Hua Hin 3 stars

Customer review rating (ALL Rating) 4.3/5 810 reviews

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Petchkasem Road Hua Hin 87, Prachubkirikhan, 77110 HUA HIN, Thailand

Description

Hotel extras

  • Free Wi-Fi

  • Walking distance to Hua Hin beach and Cicada Market

  • The perfect choice for relaxing family getaways

  • Pet-Friendly Hotel (condition apply)

  • 5 mins away from Blúport, shopping mall

Our accommodation(s)

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Hotel location

ibis Hua Hin

Petchkasem Road Hua Hin 87, Prachubkirikhan
77110 HUA HIN
Thailand

GPS:12.538938, 99.964921

Telephone
Fax +66 32 610 349

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TASTE RESTAURANT

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries,coffee,tea and local specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  810 reviews

TripAdvisor Rating  3.5/5  919 reviews

Valued to money and room is better than expected

Customer review rating 5.0/5

Sunny Couples - Confirmed reviews ALL

Stay fron one day, comfy bed. Room is not big but functional.

Dear Khun Soontharee S., We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wipaporn Achakingkaew Front Office Manager

Bad experience with Ibis Hotel Hua Hin

Customer review rating 1.5/5

Jan L. Couples - Confirmed reviews ALL

- location next to busy road meant at noisy stay, ie. at balcon, pool area etc - breakfast very poor and running out of ingredient’s frequently - friendly but not dedicated personel - atmosphere in lobby, restaurant and pool where not cozy - small room and toilet very small - price level in bar where too high - we changed to other other hotel after 4 days even though paid for 14 days

Dear Jan Bjarno L., Thank you for taking the time to share your feedback regarding your recent stay with us. On behalf of the entire team, please accept my sincerest apologies for the experience that did not meet your expectations. We deeply regret that our staff appeared less than friendly and that your inquiries regarding the upgrade payment were not handled with the attentiveness and professionalism that we strive to deliver. Please rest assured that this does not reflect the high standards we uphold, and we take your concerns very seriously. Your feedback has been shared with our team, and additional training will be provided to ensure that all guests are treated with the utmost respect and care in all situations. Every guest is valued, and it is our responsibility to make you feel welcome and supported throughout your stay. If you were dissatisfied with noise, location, or amenities during your stay, we wish we had been informed earlier to address and improve your experience immediately. We could have offered solutions such as room changes or additional accommodations to ensure your comfort. We regret missing the opportunity to make things right while you were still with us. Once again, we apologize for the inconvenience caused and appreciate your understanding and patience. Thank you for choosing ibis Hua Hin, and we hope to welcome you back in the near future. Sincerely, Wipaporn Achakingkaew Front Office Manager

Horror stay!

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Front desk staff were extremely rude and clearly racist and the room was very dirty. The room smelled like cannabis to an extend that we were getting intoxicated from the smell. The smell was coming from the neighbouring rooms, through the balcony door despite being closed. As i was with a pregnant woman, this was a very serious health issue and because the staff refused to adhere to the non-smoking policy of the hotel and find a solution, we were forced to leave late at night to another hotel with extra costs involved. I have disputed the amount for the stay and I will not pay for such a diabolical experience.

Dear Mr.Daniel-Lee V., Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We deeply regret to hear about the issues you encountered, including the condition of your room and the disturbance caused by the smell from neighboring rooms. Please rest assured that we take these matters seriously, and we are taking the appropriate measures to address the problem and prevent future occurrences. After reviewing the situation, we understand that you raised concerns with our front desk team. Upon receiving your complaint, our staff extended an apology and offered to relocate you to a different room to resolve the issue. Unfortunately, we were informed that you declined this offer, stating that your transportation was already waiting, and you preferred to check out immediately. We regret that we were unable to provide a resolution that met your satisfaction during your stay. However, we remain committed to improving our services and ensuring that similar issues do not occur in the future. Once again, we sincerely apologize for the inconvenience caused and appreciate your understanding. We hope you will allow us the opportunity to restore your confidence in ibis Hua Hin and provide you with a better experience in the future. Sincerely, Wipaporn Achakingkaew Front Office Manager

Good stay, great loyalty recognition

Customer review rating 4.0/5

Calvin Families - Confirmed reviews ALL

The room was clean, quiet and had a decent sized balcony. The location isn't great if you need to be in the city but it's a very short ride if you rent a motorbike. The hotel has a shuttle service to the second parking lot literally across the road, seems a bit wasteful to not use it for a slightly longer distance like Bluport Mall.

Dear Mr.Calvin Anuj W., Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We deeply regret to hear about the concerns you raised, including the matter regarding additional pillows. Please allow me to clarify that our standard complimentary offering includes one pillow per bed. Additional pillows are available upon request and subject to an additional service charge. We understand that this policy may not align with the expectations of our valued Accor loyalty members, and we sincerely apologize for any inconvenience caused. Your feedback has been shared with our management team, and we will review this policy to ensure that it better meets the needs of our guests, particularly our loyalty members. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for choosing ibis Hua Hin, and we look forward to welcoming you back. Sincerely, Wipaporn Achakingkaew Front Office Manager

not too far from the market and tourists attraction. also very good for a pet friendly.

Customer review rating 4.5/5

Nunnisa W. Families - Confirmed reviews ALL

GSA lady who checked us in. Very nice and polite, breakfast room is clean, just only in room pillows was too soft. Over all are good, of course we'll come back again. 😊

Dear Khun Nunnisa W., We very much appreciate your comments regarding your stay at the ibis Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wipaporn Achakingkaew Front Office Manager

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Other web-users rate our hotel

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  • 50 reviews 7/10 WiFi
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  • 897 reviews 4/10 Comfort
  • 676 reviews 7.2/10 Breakfast
  • 8 reviews 1.2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.