SO/ Sofitel Hua Hin 5 stars

Customer review rating (ALL Rating) 4.4/5 1,875 reviews

SO/ Sofitel Hua Hin - Image 1
SO/ Sofitel Hua Hin - Image 2
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SO/ Sofitel Hua Hin - Image 4

Description

Hotel extras

  • Located seaside with direct access to a private beach

  • 108 Themed rooms and pool villas created around the Evolution of Life

  • Activities for all ages: Wibit Adventure Float, 18 hole minigolf, Tennis court and Kids Club.

  • Versatile indoor & outdoor venues, ideal for stylish Meetings & Weddings for up to 600 guests.

  • 4 Outdoor swimming pools including a wet bubble pool

Our accommodation(s)

Book this hotel
Room 1

60 SQM / 646 SQFT, Located on levels 2 and 3, Sofitel MyBed, Marble bathtub, Rain shower, Double vanity basins, Complimentary daily Mini-bar, Illy coffee, Complimentary Wi-Fi,

  • Views:

    Garden View or Pool side

Max. number of persons
4
Area
From 60 m² / 645 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 60 m² / 645 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Garden View or Pool side
  • Accessible room

68 SQM / 731 SQFT, Garden Terrace, Sofitel MyBed, Complimentary Mini Bar, Illy coffee, Rain shower, Marble bathtub, Double vanity basins, High-Speed Internet access.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 56 m² / 602 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

68 SQM / 731 SQFT, Garden Terrace, Sofitel MyBed, Complimentary Mini-Bar, Illy coffee, Rain shower, Marble bathtub, Double vanity basins, High-Speed Internet access.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 56 m² / 602 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

60 SQM / 645 SQFT, Garden Terrace, Sofitel MyBed, Rain shower, Marble bathtub, Double vanity basins, Complimentary daily Mini-bar, Illy coffee, Complimentary Wi-Fi.

  • Views:

    Garden View

Max. number of persons
4
Area
From 60 m² / 645 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Bunk bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

68 SQM / 731 SQFT, Garden terrace, Sofitel MyBed, Rain shower, Marble bathtub, Double vanity basins, Complimentary daily mini bar, Illy coffee, Complimentary Wi-Fi.

  • Views:

    Garden View

Max. number of persons
4
Area
From 68 m² / 731 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Bunk bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

100 m². On floor 1 and 2, Pool access with terrace, Free daily Mini-Bar, Illy Coffee, Free High-Speed WIFI, Sofitel MyBedTM, Rain Shower, Marble Bathtub, Double vanity basins,

  • Views:

    Pool side

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 100 m² / 1076 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

96 m². On 1st floor, Pool access with terrace, SMART TV, JBL speaker, Free daily Mini-Bar, Illy Coffee, Free High-Speed WiFi, Sofitel MyBed, Rain Shower, Round Bathtub, Double vanity basins, Connecting room upon request

  • Views:

    Pool side

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 96 m² / 1033 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

100 m². On floor 2, Living Room, Kid's room with Bunk Bed for 2, Balcony, Free daily Mini-Bar, Illy Coffee, Free High-Speed WIFI, Sofitel MyBedTM, Rain Shower, Bathtub, Double vanity basins, 2 toilets, Connecting room upon request.

  • Views:

    Pool side

Max. number of persons
4
Area
From 100 m² / 1076 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

SO POOL VILLA, Two Bedrooms, 1 King Bed & 1 Twin Bed, Private Pool, SO Arty & SO Nature design

260 SQM / 2798 SQFT, Pool Villa, 1 building for one bedroom, 1 separate building for the living and dining rooms and second bedroom, and private compound with swimming pool.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Private Pool

Max. number of persons
6
Area
From 260 m² / 2798 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV
  • 18,4'/47 cm screen
  • PDP screen - Plasma display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Villa

SO BEACHFRONT POOL VILLA, Two Bedrooms, 1 King Bed & 1 Twin Bed, Private Pool, SO Arty design

260 M² / 2798 SQFT, Beachfront, Private Pool Villa. Seperate building for master bedroom and second bedroom with living room, Two bathrooms, Private Cabana, Sofitel MyBedTM, Rain Shower, Double vanity basins, Complimentary Mini-Bar, Illy Coffee.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Private Pool

Max. number of persons
6
Area
From 260 m² / 2798 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

SO/ Sofitel Hua Hin

115 Moo 7 Tambol Bangkao, Phetchaburi
76120 HUA HIN
Thailand

GPS:12.835595, 99.997316

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 108 rooms
  • 12 connecting rooms
  • 109 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Thai
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services
  • Pressing
  • Dry cleaning / Ironing

Entertainment

  • Karaoke
  • Football Table
  • Pool Table

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Bicycles with children''s seats
  • Children''s library
  • Children''s Club for over 12
  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area

Well-being

Solarium Pool

  • Outside
  • On site

SO Pool

  • Outside
  • On site

Signature Pool with Wibit

  • Outside
  • On site

Wet Bubble Pool

  • Outside
  • On site

SO/ Fit

  • On site

Sports and leisure

Private beach

  • On site

Private beach

  • Nearby

Table tennis

  • On site

Table tennis

  • Nearby

Basketball court

  • On site

Miniature golf

  • Nearby

Golf

  • On site
  • Golf course 18 holes

Bodybuilding equipment/Gym

  • On site

Miniature golf

  • On site

Tennis

  • On site

Tennis

  • Nearby

Gym

  • On site

Gym

  • Nearby

Jogging track

  • On site
  • On site
  • Outdoor parking
  • Private

For a lazy meal, toes tickling the sand as the ocean laps the shore, or for a happening beach party, toes tapping to the music as the seafood barbecue fills the air with enticing aromas, Beach Society is the place to be on Thailand's Cha Am beach.

Enjoy poolside snacks and drinks at this playful bar under the shade while watching attempts on the Wibit adventure float. Featuring pizza, sandwiches and ice cream creations with a twist. Suitable for children and adults looking to relax and hangout.

Awaken to the sound of waves and the scent of the sea, as the horizon glows with sunrise. Indulge in vibrant Thai flavours and wholesome morning creations — an inspired, energising start to your day at SO Sofitel Hua Hin.

Plunge into our 4 pools, or stay poolside in style. - Signature Pool with Wibit - Solarium Pool - SO Pool - Wet Bubble Pool

Experience a modern holistic approach to traditional exercise. Open 24 hours a day, the state-of-the-art SO/ FIT fitness center features next-generation Technogym equipment with smartphone connectivity. So that guests always look and feel their best.

The world outside fades away the moment you set foot inside the secluded SO/ SPA - a veritable cocoon for relaxing, rejuvenating and revitalizing. Features Italian skincare products by Skin Regiment, treatments inspired by local tradition.

SO Sofitel Hua Hin, only 2.5-hour drive from Bangkok is a perfect wedding destination to celebrate the most memorable day of your life. The resort being a premier beachfront wedding venue with a blissful seaside setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,875 reviews

Customer review rating 4.5/5

Korakot S. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Supote S. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Guillaume B. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Warunkeat W. Families - Confirmed reviews ALL

Customer review rating 1.5/5

Francois G. Families - Confirmed reviews ALL

Dear Khun Timothy A. B., Thank you very much for your wonderful feedback! We are delighted to know that you had an excellent stay with us and enjoyed the comfort of your Pool Villa, as well as the food and service provided by our team. Your kind words mean a lot to us and are a great encouragement to everyone. Thank you once again for choosing SO/ Sofitel Hua Hin. We look forward to welcoming you back for another memorable stay! Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 5.0/5

Prateek B. Families - Confirmed reviews ALL

The resort is beautifully built. The staff was very courteous and polite. The room was very comfortable.

Dear Khun Prateek B., Thank you very much for your kind feedback. We are delighted to know that you enjoyed the beauty of our resort, found your room comfortable, and felt warmly welcomed by our team. Your kind words are truly appreciated and encourage us to continue creating memorable experiences for our guests. We look forward to welcoming you back to SO/ Sofitel Hua Hin for another wonderful stay. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 4.5/5

Korakot S. Couples - Confirmed reviews ALL

I have great experience in staying at SO/ Sofitel Hua Hin. Staffs are kind, friendly and helpful. The activities that can do at hotel are excellent until I did not need to go out.

Customer review rating 4.5/5

Supote S. Families - Confirmed reviews ALL

Our family is back to hotel from our last visit in last 2 years. We impress the warm welcome since Front office till staffs at White Oven and Beach Society. Front is so kind to upgrade us with connecting room per our earlier request. Room and service including activities are great. However, many bicycles are out of order during our stay. Others are perfect. As usual in our recent trips, we will always dine at Beach Society. Pasta and steak are good. However some dishes are not consistent with menu or not the same as recipe as other restaurant. Margarita pizza in other Italian restaurants or others are served with basil and less tomato. Burger is missing some ingredients when we compare with menu i.e. caper and bacon. Food quality is good but taste consistency is still found. Nevertheless, we will be back again.

Customer review rating 4.0/5

Guillaume B. Families - Confirmed reviews ALL

The room was comfortable, spacious, and clean. The staff were helpful and hospitable. However, the food and beverage experience was disappointing. The steak was tough and lacked flavor, and breakfast did not meet the quality I would expect from a Sofitel SO hotel.

Customer review rating 5.0/5

Warunkeat W. Families - Confirmed reviews ALL

Very satisfy khun offy (front) to support us during our stay

Customer review rating 1.5/5

Francois G. Families - Confirmed reviews ALL

Pros: hotel is nice, I like the style and somewhat brutality architecture. Cons: the hotel needs maintenance. Mainly: we were welcomed by overflowing dirty looking water coming from the drain in our bathroom when we came back to the room after dinner on both nights. Staff came to clean up and fix the issue on the first night and assured us it won't happen again. It did. Also, but less major: the room media system doesn't work. The tv shows instructions to connect but none of it works. The IP address it shows is not reachable despite being on the hotel network. The preset light modes (labeled switches) In the room don't seem to work at all either. There also seems like to be volume or dimming knobs near the light switches. I couldn't get any of them to do anything. Besides the room issues: the walkway to get from the lobby to the beach is pretty dirty and black. Should be cleaned up. Breakfast food looks good, but many items are very underwhelming. Worst of all was the morning coffee. Cappuccino tastes like water based instant coffee. Overalls I was disappointed in my stay. For this kind of price, I'd expect a much better experience.

Dear Mr. Francois G., Thank you for taking the time to share your feedback following your stay at SO/ Sofitel Hua Hin. We sincerely regret to learn that certain aspects of your experience did not meet your expectations. Please accept our heartfelt apologies for any inconvenience or disappointment this may have caused. Please accept our apologies for the recurring drainage issue in your bathroom. We understand how disappointing it must have been to experience the same inconvenience on both nights, despite our team’s assurance that the issue had been resolved. We would like to share that the drainage issue has since been rectified. In addition, our IT Team has addressed the Chromecast connection issue, and the light control panel has been adjusted to ensure proper operation. Regarding the walkway leading from the lobby to the beach, we acknowledge your comments and would like to inform you that renovation works are currently underway to improve this area. As for your feedback on the coffee, we would like to clarify that we use freshly ground coffee beans for every cup prepared. Nevertheless, we are sorry that the taste of our cappuccino did not meet your expectations, and we appreciate you bringing this to our attention. While we are pleased that the issues raised have since been addressed or are in the process of improvement, we sincerely regret that we were unable to resolve all of them during your stay. We understand that this affected your overall experience and fell short of the standards you expected from us. Thank you once again for your valuable feedback. Your comments are important in helping us identify areas where further improvements are needed. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 3.5/5

Seksan C. Families - Confirmed reviews ALL

We stayed at this hotel for 3 days and 2 nights. All the staff were very friendly, helpful, and attentive throughout our stay. However, on Friday morning, a group of teenagers came to use the pool with day passes. Since our children are still very young (3 and 6 years old), we felt a bit uncomfortable as the teenagers were playing quite roughly in the pool. Our kids eventually had to stop swimming and stay away from the group. This was a little disappointing, as we specifically chose to visit on weekdays to avoid crowds and enjoy a peaceful, relaxing time with our children. That said, we really appreciated how the hotel staff handled the situation. They came over to speak with us and made an effort to look after our children more closely. Overall, we truly appreciate the kindness and care shown by the staff. However, we believe the hotel should seriously reconsider how day-pass visitors are managed, as their presence can significantly affect the experience of staying guests. We specifically chose this hotel because of its great reviews as a family-friendly destination, and we expected a more peaceful and comfortable environment for our young children.

Dear Khun Seksan C., Thank you very much for sharing your feedback following your recent stay with us at SO/ Sofitel Hua Hin. We are delighted to hear that you and your family enjoyed the friendliness, kindness, and attentiveness of our team throughout your visit. Your kind compliments are truly appreciated and will certainly be shared with our team as encouragement. At the same time, please accept our sincere apologies for the discomfort you and your children experienced at the swimming pool on Friday morning. We fully understand that as a family-friendly resort, our young guests should be able to enjoy the pool in a safe, comfortable, and relaxing environment. While we are pleased to know that our team approached you and made an effort to provide additional care and assistance, we acknowledge that the situation affected your family's enjoyment of the swimming pool. We also appreciate your feedback regarding the management of day-pass visitors. Please be assured that we take your comments seriously and will review our current arrangements, including pool supervision and the management of day-pass access, to ensure a more enjoyable environment for our in-house guests, particularly families with young children. Your feedback is valuable in helping us identify areas where we can improve and maintain the family-friendly experience that our guests expect from SO/ Sofitel Hua Hin. Thank you once again for your kind words and constructive suggestions. We sincerely hope to have the pleasure of welcoming you and your family back for a more relaxing and memorable stay in the future. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 4.5/5

Supatat T. Families - Confirmed reviews ALL

Well maintained. Fun activities available. Very spacious room.

Dear Khun Supatat T., Thank you very much for taking the time to share your wonderful feedback following your stay at SO/ Sofitel Hua Hin. We are delighted to hear that you enjoyed your experience with us. Your kind words mean a great deal to our team, and I will be pleased to share your compliments with the colleagues who contributed to making your stay a memorable one. At SO/ Sofitel Hua Hin, we are always inspired by our guests’ feedback, as it encourages us to continue creating beautiful moments and delivering heartfelt hospitality. Thank you once again for choosing to stay with us. We look forward to welcoming you back to SO/ Sofitel Hua Hin for another memorable experience. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 2.5/5

Pornchanok S. Families - Confirmed reviews ALL

Overall, our stay was average, and we had expected a little more, particularly given that we booked a pool villa. On the positive side, the resort offered plenty of activities for children, and the kids really enjoyed themselves. Villa Cleanliness & Maintenance: Upon arrival, the villa did not feel fully prepared for guests, as the private pool was filled with fallen leaves. While we understand that the rainy weather may have contributed to this, we would have expected the pool to be properly cleaned before check-in. The villa interior was generally very clean, although one of the doors did not close properly, allowing leaves and debris to blow into the room. Bathroom: The bathroom connected to the living room was clean but had a very strong, unpleasant smell that needs attention. The lighting was also too dim. Service: The staff member who escorted us to the villa did not provide a thorough introduction to the facilities or services. However, we would like to recognize Khun Apple at Reception, who was very helpful and provided excellent service. Overall, while the children had a wonderful time, the villa experience fell short of our expectations. We hope the management will consider these comments, as improvements in room preparation, maintenance, and service consistency would significantly enhance the guest experience.

Dear Khun Pornchanok S., Thank you for taking the time to share your feedback following your recent stay at SO/ Sofitel Hua Hin. We are delighted to know that your children enjoyed the various activities available throughout the resort. However, we sincerely apologise that certain aspects of your stay did not meet your expectations, particularly regarding the cleanliness and condition of the villa upon arrival. We understand that finding leaves in the villa, together with the unpleasant smell from the bathroom and insufficient lighting, may have affected your first impression and overall comfort. Please accept our sincere apologies for these shortcomings. We have shared your feedback with our Housekeeping and Engineering teams for their attention and follow-up to ensure that the room conditions are properly addressed. On a positive note, thank you for recognising Khun Apple for her helpfulness and excellent service. We will be delighted to share your kind compliments with her, as your recognition will be a wonderful encouragement for her to continue delivering heartfelt hospitality to our guests. Thank you once again for sharing your experience with us. We truly appreciate your valuable feedback and hope to have the opportunity to welcome you back, giving us another chance to provide you with a more enjoyable and memorable stay. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 4.5/5

Rachataporn I. Families - Confirmed reviews ALL

My 4-year-old was absolutely delighted with everything – the food, kids’ club, pool, and the overall environment. What made the experience even more special was the lovely housekeeper who took care of our room. She surprised my child with a cute doll, a thoughtful card, and an adorable drawing. Such a heartwarming gesture! It’s not something you often experience at hotels in Thailand, especially as a Thai guest, which made it even more meaningful.

Dear Khun Rachataporn I., Thank you very much for taking the time to share such a heartwarming review following your family stay at SO/ Sofitel Hua Hin. We are absolutely delighted to hear that your little one had such a wonderful time enjoying the food, Kids Tent, swimming pool and the many family-friendly experiences throughout the resort. It is especially lovely to hear about the thoughtful surprise from our Housekeeping team. We believe that it is often the little gestures that make a stay truly special, and we are so happy that the doll, personalised card and adorable drawing brought a big smile to your child's face. We will be very pleased to share your kind words with our Housekeeping team, especially the colleague who made this lovely moment possible. Thank you once again for choosing SO/ Sofitel Hua Hin for your family getaway. We hope to welcome you and your little one back for more happy moments and beautiful memories together. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 3.5/5

Nilavjyoti C. Families - Confirmed reviews ALL

It’s a place with variety of activities. Great place for families with kids. Lication could have been better. Quality and variety of food has lots of room for improvement ( not of 5 star quality and spread)

Dear Khun Nilavjyoti C., Thank you very much for sharing your feedback. We are pleased to know that you enjoyed the variety of activities at our resort and found SO/ Sofitel Hua Hin a great destination for families with children. At the same time, we appreciate your honest comments regarding our location and the quality and variety of our food offerings. We sincerely regret that our dining experience did not fully meet your expectations. Your feedback will be shared with our Food & Beverage team and management for further review and improvement. Thank you once again for your valuable feedback. We hope to have another opportunity to welcome you back and provide an experience that better reflects your expectations of a five-star resort. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 4.0/5

Amber N. P. Families - Confirmed reviews ALL

We enjoyed our stay but I have to say that the staff were really stretched to the max. Our dinner took over an hour to come after our children's food came out quite quickly. At breakfast the staff weren't able to keep up with clearing dishes, bringing coffee orders etc. The room was very comfortable and had very cool design elements. It would be helpful if there was a night light of some kind in the Kids House. There aren't enough chairs at any of the pools so adding more deck chairs and pool furniture would be good.

Dear Khun Amber N. P., Thank you very much for taking the time to share your feedback with us. We are pleased to know that you enjoyed your stay and found your room comfortable, with its unique and playful design elements. We are also grateful for your thoughtful suggestions, which help us identify areas where we can improve. At the same time, we sincerely apologise for the delays with your dinner and the service challenges you experienced during breakfast. We understand how disappointing it can be when service does not run as smoothly as expected. Your comments regarding our team's workload and service attentiveness will be shared with the relevant department heads for review. We also appreciate your suggestions for a night light in the Kids House and additional seating around our swimming pools. These are valuable observations, and we will share them with our management team for further consideration. Thank you once again for your honest feedback. We hope to have the opportunity to welcome you and your family back and provide an even more enjoyable experience next time. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 4.5/5

Nattakarn C. Families - Confirmed reviews ALL

room is spatious and nice atmosphere, good service mind staffs

Dear Khun Nattakarn C., Thank you very much for taking the time to rate your stay at SO/ Sofitel Hua Hin. We are delighted to know that you had a pleasant experience with us. Your support is truly appreciated and encourages our team to continue creating beautiful moments and delivering heartfelt hospitality to all our guests. We also appreciate your feedback regarding the information provided about your membership benefits. We sincerely apologise that our team did not clearly explain the benefits and privileges you were entitled to during your stay. We will share your comments with our team to help ensure that our members receive clear and helpful information about their benefits on future visits. Thank you once again for choosing to stay with us. We look forward to welcoming you back to SO/ Sofitel Hua Hin for another memorable experience. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 4.0/5

Chatchaporn T. Families - Confirmed reviews ALL

Fun activities for kid and family. Good atmosphere. Staffs were polite. Food is good, however the breakfast is just ok. The room is quite big and cozy, however the bed and pillow is not comfortable. In additional, friend who visit here many times suggested that I shall check with the hotel in advance next time that if any pool party or event around pools area because it very loud even you stay in the room which they experienced that the wedding party was up until late night.

Dear Khun Chatchaporn T., Thank you very much for taking the time to share your feedback. We are pleased to hear that you and your family enjoyed the fun activities, the pleasant atmosphere, and the warm hospitality of our team. It is also lovely to know that you found the room spacious and cosy and enjoyed the food during your stay. At the same time, we sincerely apologise that some aspects of your experience did not fully meet your expectations. We appreciate your comments regarding the breakfast selection, bed and pillow comfort, and the time taken during check-in. We will share these points with the relevant teams for review and improvement. We are also sorry for the concern regarding noise from poolside events and celebrations. We understand how important a peaceful environment is, especially when guests are resting in their rooms. Your feedback will be shared with our management team for further consideration, including how we communicate scheduled events and manage noise levels. Thank you again for your valuable feedback. We hope to have another opportunity to welcome you and your family back and provide a more comfortable and enjoyable stay. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 4.0/5

Anan A. Couples - Confirmed reviews ALL

Great experience, staff are friendly and welcoming. Fitness has been improved and partly met expectation.

Dear Khun Anan A., Thank you very much for sharing your feedback. We are delighted to know that you had a great experience with us and found our team members friendly and welcoming. It is also encouraging to hear that you noticed the improvements in our fitness facilities. We appreciate your comments and will continue working to enhance our facilities and services to better meet our guests’ expectations. We look forward to welcoming you back to SO/ Sofitel Hua Hin for another enjoyable stay. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 5.0/5

Angkana S. Families - Confirmed reviews ALL

I don’t even know where to start! All the reception staff were SO lovely!! And the beach team too!! Tik, Nack, Baimai and everyone there were absolutely amazing, even when they were so busy! And then the spa!!!! 😍 Wan was incredible!! Honestly, everyone was just so lovely and made the whole experience even more special!! 🥹💕

Dear Khun Angkana S., Thank you so much for your wonderful feedback! We are absolutely delighted to know that our team made your stay so special. It is lovely to hear that you felt warmly welcomed by our Reception and Beach teams, especially Khun Tik, Khun Nack, and Khun Baimai. We will be sure to share your kind words with them, as well as with Wan from our Spa team. Your appreciation will mean a lot to everyone. Thank you once again for choosing SO/ Sofitel Hua Hin. We truly look forward to welcoming you back for more memorable moments with us! Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 2.0/5

Nid S. Families - Confirmed reviews ALL

Facilities: We stayed at the family room, it was great, the kids loved the kids pools. Experience: kids waited an hour for food, food came incomplete, constant chasing up, 2nd night 1 cocktail took over 1 hour, by the time it came we already finished. A child poo'd in the pool (not the hotel's fault, this happens) but I had to be the one to chase up the pool staff to inform them to do something about it, everyone had a very relaxed attitude towards this. 1 hour later after the clean up, it was still in there. My 73 year old dad with a limping leg came and was told to walk up the stairs by the check in, nobody informed him that there was a golf cart available.

Dear Khun Nid S., Thank you for taking the time to share your detailed feedback following your family stay at SO/ Sofitel Hua Hin. We are pleased to know that you enjoyed our family room and that the children had fun in the kids’ pools. However, we are truly sorry that several aspects of your stay caused frustration and disappointment. Please accept our sincere apologies for the long waiting time for the children's meals, the incomplete food orders, and the excessive delay in serving your cocktail. We understand how disappointing it must have been to repeatedly follow up on your orders, especially when dining with children. We are also very concerned about the situation at the swimming pool. While we understand that such incidents can happen, it should not have been left to you to alert our team or follow up on the cleaning process. We sincerely apologize for the lack of prompt attention and the delay in ensuring the pool was properly cleaned. Furthermore, we regret that your 73-year-old father was not informed about the golf cart service and was asked to use the stairs despite his difficulty walking. Our team should have been more attentive and offered assistance to make his arrival as comfortable as possible. Please be assured that your feedback has been shared with the relevant department heads for a thorough review, particularly regarding food and beverage service, pool safety and cleanliness procedures, and guest assistance and transportation. We recognize that these experiences fell short of the attentive and thoughtful service we aim to provide. Thank you for bringing these matters to our attention. We sincerely regret that your overall experience did not reflect the quality of facilities you enjoyed, and we hope to have another opportunity to restore your confidence in SO/ Sofitel Hua Hin. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 5.0/5

Maxine L. W. Families - Confirmed reviews ALL

The staff here are the best, they are so friendly and really go out of their way to help. The facilities are great and the rooms are amazing

Dear Khun Maxine L. W., Thank you very much for your wonderful feedback. We are delighted to know that you had a relaxing and enjoyable stay at SO/ Sofitel Hua Hin and appreciated our facilities, comfortable rooms, and the warm hospitality of our team. It is especially lovely to hear that our team made an effort to prepare your room earlier than expected and kept you updated along the way. We will be sure to share your kind compliments with Khun Apple, who will be delighted to know that her assistance made a positive difference to your stay. Thank you once again for choosing SO/ Sofitel Hua Hin. We look forward to welcoming you back for another relaxing getaway. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

Customer review rating 4.0/5

Talisa U. Couples - Confirmed reviews ALL

Nice staff with warm welcome

Dear Khun Talisa U., Thank you very much for taking the time to rate your stay at SO/ Sofitel Hua Hin. We are delighted to know that you had a pleasant experience with us. Your support is truly appreciated and encourages our team to continue creating beautiful moments and delivering heartfelt hospitality to all our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back to SO/ Sofitel Hua Hin for another memorable experience. Kind regards from SO, SO/ Sofitel Hua Hin Management Team

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