SO/ Sofitel Hua Hin 5 stars

Customer review rating (ALL Rating) 4.5/5 1,992 reviews

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115 Moo 7 Tambol Bangkao, Phetchaburi, 76120 HUA HIN, Thailand

Description

Hotel extras

  • Located seaside with direct access to a private beach

  • 108 Themed rooms and pool villas created around the Evolution of Life

  • Activities for all ages: Wibit Adventure Float, 18 hole minigolf, Tennis court and Kids Club.

  • Versatile indoor & outdoor venues, ideal for stylish Meetings & Weddings for up to 600 guests.

  • 4 Outdoor swimming pools including a wet bubble pool

Our accommodation(s)

Hotel location

SO/ Sofitel Hua Hin

115 Moo 7 Tambol Bangkao, Phetchaburi
76120 HUA HIN
Thailand

GPS:12.835595, 99.997316

Telephone
Fax +66 32 473 190

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,992 reviews

TripAdvisor Rating  4.7/5  1,874 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Visit L. Families - Confirmed reviews ALL

First impression is not quite good. Air-con in the room does not work properly, and bed sheet and pillows are dirty. I did call front office to change the room, but wait for more than half an hour. So finally, I called Duty Manger (his name is Aof). He responded quickly and finally we got new room in 10 min after talking to him. New room I got is pretty nice. Air-con works very well. Very comfortable. Breakfast is one of the best I've ever seen. Lots of choices and all looks pretty yummy.

Dear Khun Visit L., Thank you very much for your comments regarding your stay at SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team, and I am confident that this feedback will serve as encouragement to all of our staff as we continue to strive to improve the quality of our services. Please allow me to apologize once again for the air conditioner and cleanliness issues in your previous room, which caused an unimpressive first impression upon arrival. At SO/, we are committed to providing a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking appropriate measures to address these issues and prevent future occurrences. We truly appreciate you sharing your concerns, and we hope you will give us the opportunity to better serve you again in the near future. Sincerely, Kusuma Rodchan Resort Guru

Wonderful stay

TripAdvisor rating 5.0/5

Porapat TripAdvisor review

Wonderful stay with family and friends. Cosy room nice and clean. New long beach. Very beautiful in the morning. Breakfast is great, delicious and variety. K. Ton , K kae and K noi are very helpful and good service. Highly recommended for vacation.

Dear Porapat, We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to Khun Ton, Khun Kae and Khun Noi. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kusuma Rodchan Resort Guru

Not as great as expected

TripAdvisor rating 4.0/5

GuaiZai TripAdvisor review

We are looking for a family vacation with kids friendly resort in mind. My husband came across this and from the pictures and upon looking up the reviews, I immediately booked this hotel. It was a very forward looking trip. The check in was smooth but the front desk needs to be more attentive. They were serving other guests but when done, I was not greeted but have to tell them that I am checking in. We were assigned to the highest floor which is not ideal due to we have 2 kids and there are a-lot of climbing to do. The hotel only has stairs. The room is huge and has it’s own unique style which you don’t see it in other resort. The bathroom is huge but I don’t like the design AT ALL. It has a bathtub, a huge overhead shower on the ceiling which there is no way for you to shower your body only. The toilet is just beside the overhead shower and you literally can’t get in when there is someone showering and the floor is extremely slippery after shower. A unique design but not practical. We had an extremely bad experience that the water did not deliver after hours of waiting, we then asked for other things and encountered the same. Apparently it’s impossible to get things delivered. Its get better the 2nd day after I feedback to the front desk. I would like to commend the team for making an action to apologies immediately of the unpleasant experience we faced. Kids love the pool but the water is just too cold! Restaurants are all great! We tried both of the restaurants and it really serves good food! All the staff are great! Breakfast spread was excellent! We stayed for 4 nights and still able to cope with the variety! Breakfast is definitely the highlight during the vacation! During the stay, we just realised it is a pet friendly hotel and I think the pets are allowed to stay in the room too. Just for the other guests to take note.

Dear GuaiZai, We very much appreciate your comments regarding your stay at SO/ Sofitel Hua Hin. Thank you for sharing both your positive experiences and the areas where we did not fully meet your expectations. We sincerely apologize for the inconvenience you encountered during check-in, service delivery, and room facilities. Please be assured that your feedback has been shared with our team for improvement. We are delighted to know that your family enjoyed our restaurants, breakfast selection, and that your children loved the pool. Your kind words are truly appreciated and will be shared with our team as encouragement. Thank you once again for your valuable feedback, and we hope to have the pleasure of welcoming you and your family back in the future. Sincerely, Kusuma Rodchan Resort Guru

Customer review rating 5.0/5

Uday M. Families - Confirmed reviews ALL

We enjoyed our stay at Sofitel Hua Hin from 17–18 January 2026. Excellent location, very good service, and warm hospitality. Staff were courteous and helpful, making our stay comfortable and pleasant. Would love to visit again. Had a small bathroom drainage issue, but it was resolved within 1–2 hours after complaining. Overall, a pleasant stay 😊

Dear Uday M., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kusuma Rodchan Resort Guru

Had a blast weekend

TripAdvisor rating 5.0/5

Rakesh W TripAdvisor review

Had a great stay at Sofitel Hua Hin. Special thanks to Zaffar and his entire team who helped us with everything super helpful, attentive, and made the experience seamless. Truly excellent service!

Dear 511rakeshw, We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kusuma Rodchan Resort Guru

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Other web-users rate our hotel

  • 261 reviews 6.5/10 Location
  • 1,176 reviews 7.7/10 Room
  • 1,597 reviews 8.7/10 Service
  • 12 reviews 6.4/10 WiFi
  • 851 reviews 8.1/10 Amenities
  • 452 reviews 8.6/10 Vibe
  • 400 reviews 6.2/10 Cleanliness
  • 368 reviews 9.1/10 Breakfast

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