SO/ Sofitel Hua Hin

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SO/ Sofitel Hua Hin 5 stars

Customer review rating (ALL Rating) 4.6/5 2,014 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Located seaside with direct access to a private beach

  • 109 Themed rooms and pool villas created around the Evolution of Life

  • Activities for all ages: Wibit Adventure Float, 18 hole minigolf, Tennis court and Kids Club.

  • Beach Society; beach club and restaurant featuring monthly events.

  • MyResorts program: MyGlass all day free flow beverages and MyKids all day children benefits.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

SO/ Sofitel Hua Hin

115 Moo 7 Tambol Bangkao, Phetchaburi
76120 HUA HIN
Thailand

  • VIP BUS:  CHA AM

  • SO SOFITEL HUA HIN: 

  • By plane

    DON MUANG At 195km / 121 miles

  • By plane

    HUA HIN AIRPORT At 27km / 16.78 miles

  • By plane

    SUVARNABHUMI At 203km / 126.14 miles

  • By train

    CHA AM At 5km / 3.11 miles

GPS:12.835595, 99.997316

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

All guestrooms equipped with rain shower system, bathtub, double vanity wash basins, HIS & HER amenities, illy coffee machine, complimentary inroom private bar snacks, with 4 metres high ceiling and private terrace or balcony. Each TV can be connected to stream content from your devices. The pool access rooms provide direct access to Signature Pool where as Family room types include bunk beds for children. The spacious SO Pool Villas offers privacy with a plunge pool.

Our guest reviews

Our guest reviews for
SO/ Sofitel Hua Hin

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,014 reviews

TripAdvisor Rating  4.5/5  1,046 reviews

Certificate of excellence 2022

Good services, great staffs , kids friendly , good stay

Customer review rating 5.0/5

Pimchanok Families - Confirmed reviews ALL

We are very satisfied in everything while we stayed in hotel. All staff have service mind. Our family very happy in all service and we will be back again for sure.

Dear Khun Pimchanok B., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chongko Phonthaworn Duty Manager

Customer review rating 5.0/5

Note Families - Confirmed reviews ALL

A lot of activities and my kids enjoy a lots

Dear Khun Rachanont S., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chongko Phonthaworn Duty Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good service and good staff. The food can get better.

Dear Khun Komsan K., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chongko Phonthaworn Duty Manager

Customer review rating 0.5/5

Nikorn L. Families - Confirmed reviews ALL

1. I didn’t received a room upgrade (pool access) for Accor platinum member even though I have requested for months in advance! I am not sure how long do i need to book this room type (A year in advance??) 2. No birthday cake served as requested. At this point, I think the staff didn’t pay attention to the details. Moreover, the manager ask me to book another room again, eventhough I have no plan to be Huahin again. Honestly, I am not convinced to stay with the unexpected level of service. No compensation offered for me. I am genuinely considering to continue being a Platinum membership next year since I think the service I experienced this time was equivalent to a normal guests. I have no point to be a Platinum member as i mentioned above. The service I experienced this time is truly disappointing me a lot. Good bye Accor and I will need to move to Martiott Bonvoy next year if you still have no compensation for me.

Excellent stay

Customer review rating 5.0/5

Bobby C. Families - Confirmed reviews ALL

Beyond expectations.. Had a very good pleasant stay

Dear Khun Bobby C., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards from SO Wanna O SO Guest Manager

Good service and facilities

Customer review rating 4.0/5

Tui Families - Confirmed reviews ALL

My family really enjoyed in the hotel facilities especially my son and his friend

Dear Khun Phongstorn P., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards from SO Wanna O SO Guest Manager

Very good choice for family with kids

TripAdvisor rating 4.0/5

Navigate51873 TripAdvisor review

Hotel facilities are excellent for family with kids. We enjoyed pool so much. The hotel also provides bicycle to ride on their long and beautiful bicycle lane. Room size is good can fit 2 adults and 2 kids perfectly. Anyway we found cockroach in bathroom, so we would rate the hotel 8/10.

Dear Khun Navigate51873, I am grateful that you have taken the time to share your recent experience at SO Sofitel Hua Hin. It is delightful to learn that you had a good time and enjoyed our facilities and services. I would like to apologize for the cockroach problem you experienced. Please be reassured that we do take this issue seriously and schedule regular pest control both inside the guests’ room and outside. I hope that you will consider returning to the SO Sofitel Hua Hin . My colleagues and I look forward to welcoming you again in the near future. Kind regards from SO' Wanna Onnum SO Guest Manager

Good service

Customer review rating 4.0/5

Patchy Families - Confirmed reviews ALL

All staffs alway show a smiling face.

Dear Khun Ekkachai Y., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chongko Phonthaworn Duty Manager

Relax stay

Customer review rating 5.0/5

Rossukon Y. Families - Confirmed reviews ALL

Wonderful

Dear Khun Rossukon Y., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chongko Phonthaworn Duty Manager

Good stay but disappoint with quality of breakfast

Customer review rating 3.5/5

Win510 Couples - Confirmed reviews ALL

We enjoyed our trip at So Sofitel. We booked with the room with so romantic package and received welcome drink and cocktail with cake in well prepared manner. Actually this package would allow us to checkout at 3pm but with tight booking so we have to checkout at noon which is understandable. However we quite disappoint with quality of breakfast. Line up is not vary and quality need to be improved. Good thing is staffs are very friendly and served with with smiley face.

Good

Customer review rating 3.5/5

Poonyisa Families - Confirmed reviews ALL

Lots of activities, good food

Dear Khun Poonyisa T., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chongko Phonthaworn Duty Manager

The best place for family member

Customer review rating 5.0/5

Sawit Families - Confirmed reviews ALL

SO HUAHIN is my favorite hotel to spend time with my family member as it has tons of activities where you can spend all day within the hotels without need to travel to other destination

Dear Khun Sawit S., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chongko Phonthaworn Duty Manager

Wonderful stay

Customer review rating 4.5/5

Panpawan Families - Confirmed reviews ALL

My fourth time at So/. Always feel comfortable staying here. Staffs were nice and always be ready to support my need. I did enjoy every activities; mini golf, wibit, yoga, spa, play room located opposite to Spa, and kids club. Room in overall was clean but I got some skin rash on hands, arms, and legs, not sure if it was due to water or bed or something else. There were variety of breakfast as I experienced before. However, taste of drink was typical and quite light (chocolate, green tea latte and coffee). Also, taste of drink seemed to be unstable as I, my sister and my husband ordered our same drink we ordered on the second and third day but the taste were different. Check-in and check-out were easily process. Overall experience is as good as always.

Dear Khun Panpawan M., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. We are delighted to read that overall you enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards from SO Wanna O SO Guest Manager

Comfy room, great activities

Customer review rating 5.0/5

Sittichai U. Families - Confirmed reviews ALL

Try on new room type and it still amazing, next one will try pool access with Bunk beds. All activities in the hotel are great as usual

Dear Khun Sittichai U., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. We are delighted to read that overall you enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards from SO Wanna O SO Guest Manager

Enjoy all activities

Customer review rating 5.0/5

Kiki Families - Confirmed reviews ALL

Great and fun activities. Food was yummy and variety of selection.

Dear Khun Phenkae K., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chongko Phonthaworn Duty Manager

Good food good stay good massage

Customer review rating 4.0/5

Annie Families - Confirmed reviews ALL

Nice premium shabu at white oven Nice room & Hotel faccilties Nice massage & kid's nail at spa

Dear Khun Sukonta G., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chongko Phonthaworn Duty Manager

Sweet escape

Customer review rating 4.5/5

Yanin Families - Confirmed reviews ALL

I really appreaciated your service especially when i had request for the special treat for my sister's celebration for her education scholarship. Thank you so much i really loved it all both the card and the cake as well. Overall me, my mom and my sister had a great time in thus trip. Moreover all the staffs are really nice, good service mind :)

Dear Khun Suphavadee M., We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chongko Phonthaworn Duty Manager

Miscommunication problem

TripAdvisor rating 3.0/5

aongmed TripAdvisor review

First thing I should tell you that this my second time to visited here 1) You should clarify that room type "So comfy pool access" had 2 types ,1st floor and 2nd floor, and "cannot" be chose by customer 2) I suggest that "So comfy pool access" at 2nd floor definitely not the same comfort as 1st floor ,so room rate should not be the same 3) Your front officer cannot explained misunderstood problem and take too long time to corrected problem ,your officer let us waited for at least 90 minutes until we went to the front desk and found by ourself that her manager were busy during the meeting. 4) your manager corrected our problem by compensated with better room upgrade ,actually we don't want this but it's ok, by the way we understood by ourself that the 2nd floor room type also has the terrace but as 1) and 2) ; it's not the same comfortable. 5) Too much mosquito for our children !!!!

Dear Khun aangmed, First of all our humble apologies that you were inconvenienced and carry this impression of us. I really thank you to take out time and give us your candid feedback which is of paramount importance to us. All your comments are extremely concerning and we are going to reinforce and re train our team members. and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards from SO Wanna O SO Guest Manager

Overall was excellent!!

TripAdvisor rating 5.0/5

theparit TripAdvisor review

Overall was excellent!! The location is good, next to the sea and not so far from BKK. The service was great. As we are ALL Gold member, we got upgrade the room from Cozy to Studio (1 level up) that was very comfortable room with welcome drink and late check-out as well. Our room was near the pool that made our kid go swimming easily. The Wibit is good, our kids love and play Wibit all the times that they was in the pool!! If i have a chance, i and my family will absolutely go back to SO again!

Dear Khun theparit, We very much appreciate your comments regarding your stay at the SO/ Sofitel Hua Hin. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely Paosan Thephudsadin Na Ayuthaya Assistant SO Guest Manager

jiratsayav

TripAdvisor rating 5.0/5

Camper47594132318 Families - TripAdvisor review

We have one little kid and the hotel prepared kid's amenity eg. shampoo/shower soap for kid, this what impressed me. The staff are very nice and service-mind. The location is very privacy and there have a lot of activity. you will really enjoys. White Oven and Beach restaurant are good flavorful. Personally, I would recommend this Hotel.

Dear Khun jiratsayav, Thank you for choosing SO/Sofitel Hua Hin, and for taking the time to write a review! We are so glad to hear that you enjoyed your recent stay with us especially about kid amenities, location, activities, restaurant and service from our staff.. SO/Sofitel Hua Hin aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Nicola Zamboni Director of Operations

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