Mercure Dieppe la Présidence Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 5,763 reviews

ALLSAFE approved hotel

Information message

Mercure Dieppe la Présidence Hotel
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+ 16 Services

Hotel extras

  • ALLSAFE health protocol (Bureau Veritas label)

  • In the downtown area and overlooking the sea

  • Local cuisine made with fresh products

  • Outdoor terrace

  • Paid private garage

Hotel location

Mercure Dieppe la Présidence Hotel

1 Boulevard de Verdun
76200 dieppe
france

Fax: (+33)2/35848670

Check-in from 15h00

Check out up to 12h00

  • By plane

    ROISSY CDG At 215km / 133.61 miles

GPS:49.925374, 1.071092

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

By Del Nero Non contractual photo

Our restaurant "By Del Néro" provides local and elegant cuisine made using fresh products that you can enjoy in the dining area or in your room.

Our accommodation(s)

Depending on your requirements, choose from our different room categories-overlooking the sea or city-for stays of 1-4 people. All rooms have A/C and are equipped with a courtesy tray and Nuxe products. In our "Privilege" rooms, you can enjoy extra amenities such as: a Nespresso coffee machine, free beverages, bathrobes and slippers, as well as a wide range of Nuxe products.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 140

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Dieppe la Présidence Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,763 reviews

TripAdvisor Rating 4.0/5

1,380 reviews

Good location

Customer review rating 4.5/5

Slim Business - 13/12/2021 Confirmed reviews ALL

Great team

Dear SLIM B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Merle Directeur

Excellent stay

Customer review rating 4.0/5

Alastair A. Couples - 11/12/2021 Confirmed reviews ALL

The staff team were extremely welcoming and responsive. We had difficulties with the water temperature in our allocated room and the young man on duty immediate upgraded us to a Privilege Room. Lovely breakfast and terrific location. A huge thanks to the Manager who kindly extended the dates on our Credit Voucher .

Dear ALASTAIR A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Merle General Manager

Excellent location, confortable hotel

Customer review rating 4.5/5

Sofia Couples - 10/11/2021 Confirmed reviews ALL

The hotel is located at the sea-front, we had great views from the room. Very comfortable bed and nicely decorated room.

Dear SOFIA C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Merle General Manager

Very nice stay

Customer review rating 5.0/5

Christophe Families - 09/11/2021 Confirmed reviews ALL

We were in transit from the Ferry so arrived late at night 4.00 am. We had a few hours rest and it was very nice.

Dear CHRISTOPHE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Merle General Manager

Great location, nice room, friendly efficient service unfortunately let down by poor hygiene in the room.

Customer review rating 3.5/5

Anonymous Couples - 08/11/2021 Confirmed reviews ALL

Excellent check in and friendly reception staff, lovely room overlooking the sea and a great location in Dieppe. Unfortunately the toilet in our room smelled of urine because it had not been cleaned properly. It looked dirty and stained. This is not acceptable at any time and is unpleasant and unhygienic, but In the current climate of necessarily safe hygiene it is clearly dangerous. It made me wonder about the safety of this hotel during the pandemic. It did not spoil our overall stay (unless we become ill of course!!), but why not invest in some effective cleaning products?

Disappointed

TripAdvisor rating 3.0/5

afgillinson 07/11/2021 TripAdvisor review

The room was tired and poorly lit. Shower partially blocked , one light not working. No pass sanitaire requested for breakfast and bar. Not possible to book car parking space on reservation. Would not return

Well Located

Customer review rating 5.0/5

Helen Couples - 06/11/2021 Confirmed reviews ALL

Easy to find from the ferry, underground car park (€7 per day), friendly & helpful staff, easy checking, room with a great sea view & excellent breakfast also overlooking the sea! The lack of room privacy in shower may put some off!

Dear EILIDH V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Merle General Manager

Good hotel with flaws

Customer review rating 3.0/5

Gerald M. Couples - 17/10/2021 Confirmed reviews ALL

The hotel staff were friendly and efficient. Hygiene levels were good- with excellent cleaning. The room was nicely presented but flawed- the innovative integrated bathroom design didn’t work in practice . My stay was ruined by damage sustained to my car entering the totally inadequate hotel underground car park. The entrance is simply too narrow for many modern cars. This should be clearly signed at the entrance. No one in the hotel was interested in my misfortune.

Dear GERALD M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Dieppe La Présidence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frédéric Merle General Manager

Good stay

Customer review rating 4.0/5

Anonymous Business - 11/10/2021 Confirmed reviews ALL

Good hospitality.

Dear BERT V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Merle General Manager

pas terrible

Customer review rating 2.5/5

Anonymous Couples - 10/10/2021 Confirmed reviews ALL

hôtel correct, restauration abominable

Monsieur W., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour dans notre établissement Mercure Dieppe La Présidence. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Frédéric Merle Directeur

Short stay in Dieppe

Customer review rating 4.0/5

Jacqueline Couples - 05/10/2021 Confirmed reviews ALL

Well-located hotel in Dieppe. The room with sea view is recommanded. Clean and nice room.

Dear JACQUELINE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Merle General Manager

Spacious comfortable room

Customer review rating 4.5/5

Anonymous Friends - 04/10/2021 Confirmed reviews ALL

It is always nice to stay in a hotel where there is plenty of room to unpack and put things away, not just have to put your clothes on open shelves visible in the bedroom. I liked the décor. It was clear that thorough cleaning practises were being observed throughout the hotel. Good breakfast buffet.

Dear ANGELA W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Merle General Manager

Overnight stay.

Customer review rating 3.5/5

Chilli Couples - 28/09/2021 Confirmed reviews ALL

I like the Mercure hotel chain, and Dieppe was also a good place to stay. The room was great, beds a little hard, but everything else was good. The downside was the hotel advertises a restaurant, yet it’s closed on Sunday evenings, so we had to go elsewhere for an evening meal. The buffet breakfast was average, but with a good view from the fourth floor restaurant.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Frédéric Merle General Manager

great location in Dieppe

Customer review rating 4.0/5

Sébastien Families - 28/09/2021 Confirmed reviews ALL

Smooth sailing from booking to checking out. Welcoming staff at the hotel. Swift checking in/out processes. One complaint: our bedroom was reeking of burnt smell (electronics? ventilation dust?), and this did not go away over the 3 days we stayed - clearly an issue somewhere. Problem raised with reception on day 2, no feedback during our stay.

Dear SEBASTIEN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dieppe La Présidence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Merle General Manager

Falling standards

TripAdvisor rating 2.0/5

grandad c 08/03/2020 TripAdvisor review

Cheapening service has caused a fall in standards at this once good hotel. For example bedroom cups and saucers have been replaced with paper thin cardboard cups without handles. They look cheap. They are difficult to hold when containg hot tea/coffee. Also, often there is only one person handling the cocktail bar and receptions. Slow service results, but it saves Accor money and is cheap. And, the rough, sand coloured paper looks cheap and feels cheap. The breakfast room move to the old Panoramic fouth floor provides great views but the food quality and selection and lack of service at 16Euros was poor value.

Dear Customer, Thank tyou for taking time to write us following your stay. We have taken your comments into accounts,which caught our attention. Since the beginning of the year, like all hotels, we are no longer using plastic, which is why, on the indication of our brand, we have turned to cardboards cups. You see us sorry, but we have an obligation to follow the legislation in France. We are surprised by your comment regarding our breakfast, as we have just improved the latter with local products, the differents feedbacks from our customers are extremely positive. Hoping to have the opportunity to convince you during a future stay, we wish you a great day. Best regards. Frédéric Merle General Manager

The best

TripAdvisor rating 5.0/5

Robert N Couples - 31/07/2019 TripAdvisor review

Quiet hotel ,lovely rooms, lovely staff ,very helpfull bar staff. Close to beach , excellent Saturday market just behind hotel easy walking distance 250 yards , sea view rooms ,secure car park under hotel

Dear Customer Thank you for your comment that we will not fail to share with the team Have a nice day Laure Visse Général Manager Assistant

Good location

TripAdvisor rating 3.0/5

Wanderer34235248008 Family - 11/02/2019 TripAdvisor review

Family room and bathroom are too small. The bathroom has no door, even in family, privacy is important. The windows have poor insulation, we could hear street's noises.Otherwise, staff os very friendly and pleasant.Good location by the sea

Good location and Comfortable Room

TripAdvisor rating 4.0/5

Jack1355 Couples - 08/12/2018 TripAdvisor review

A very comfortable stay at the Mercure in Dieppe. Room was excellent, breakfast OK and generally very good - staff were friendly and helpful. Unfortunately the hotel car park was out of commission - Dieppe is not easy to find parking but we were lucky and found a space about a 3 minute walk away.

A good stay

TripAdvisor rating 4.0/5

suet385 Couples - 11/11/2018 TripAdvisor review

Friendly greeting,, and helped with off site car parking ( as hotel car park was full ).Had a lower floor room with painted wooden panels and a sea view. Large bed and tea and coffee facilities but no fridge ( despite space for one in the cupboard under the tea tray).Did not try the breakfast, as we were woken by a fire alarm (think it was an actual fire in restaurant on top floor- but if so was quickly extinguished but disrupted service).Will be back when we next travel through Dieppe for the Newhaven ferry.

Nice suite in Mercure Dieppe

TripAdvisor rating 4.0/5

mail493 Couples - 24/07/2018 TripAdvisor review

We stayed one night in one of the suites with view to the sea! A very good experience as room was super! Nice bar as well with pleasant staff around you in the hotel! Dieppe is a nice town with good possibilities of shopping as well!

Dear Guest, Just " thank you" We hope see you soon We wish you a nice day

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