Mercure Dieppe la Présidence Hotel 4 stars

Excellent location and sea view (despite the rain) Comfortable room Good anti-covid measures

Un personnel REMARQUABLE !!!

We are french coming from region of Paris , we like the sea and this nice region .We stay one night at the hotel and we enjoy the welcome and the services given by the staff even if the covid 19 crisis is still actual peoples take care of you . We enjoyed to stay at this hotel many thanks

Lovely helpful staff, would have been easier if the receptionist behind the plastic screen was not wearing a mask, as understanding your own language with a mask is hard enough, but conversing in another is even more difficult, the lady was very patient though and we got there in the end. The cleaning lady was awesome and so nice. This visit we decided to have one evening meal in the restaurant, the staff were lovely, friendly, attentive and the food was delicious, we ate far too much as a result. Thank you all for making our short stay at a difficult time so lovely, next time we will upgrade as we did last time to the 'Premier' sea view room, when staying a few days, those little extras are definitely worth it.

We have stayed at the Mercure Dieppe for many years ad will continue to do so as long as we can.

Not what i really expeted but anyway a good stay. Not a great breakfast choice.

When we arrived at 3.30 on the 9th our room was not ready. We dropped our luggage and came back at 4. Still not ready and had to wait another 10 min.. Next day when checking out we wanted to leave our luggage in the cloakroom as we traveled by train. "Closed cause of COVID 19" we were told. No negotiating helped and we had to drag our luggage across town and on the beach all day. Another source of disappointment: breakfast. Not sure what -else than the seaside view- is worth 16.50 Euro. Cold cuts were piled on the plant in a block right as they come out of the fridge. And the choice was somewhere close to 'IBIS Budget'. The hotel wants itself to be 4 Star but stay short of it: and by a long shot!

These COVID times are strange times. Yet with the right precautions we can face a lot. I did an online check-in. The response stated all was arranged I only needed to pick up my key and I would receive a text with the code for the parking. I did receive a text but not with the code. Picking up the key was not just picking up the key, they needed my credit card again. Why is staff so mixed in following the hotel rules? We used the face masks, the girl behind reception was very clear, almost aggressive when I took my mask off for second to unlock my phone. Yet the girl behind the bar was very loose about wearing her mask over mouth AND nose. Behind the bar she had the mask down a couple of times or only over her mouth. There are walking directions within the hotel but no one seemed to care? Not even staff? They should be ones setting the example and guide people who do not understand the routes.

The hotel is well located, close to the city center and right by the seafront. The quality of service was just satisfactory, but poorer than what I had experienced in other Mercure Hotels. The room was rather small (comparable to what you would find in a Parisian hotel), and its layout rather surprising: there wasn't a bathroom, the shower and faucet were in the hallway. The wi-fi was jumpy and no toileteries were provided. Would only recommend for short stays.

The staff were friendly and accommodating. Restaurant was pleasant and reasonably priced. Room was decorated imaginatively and I wish I was staying longer.

Cheapening service has caused a fall in standards at this once good hotel. For example bedroom cups and saucers have been replaced with paper thin cardboard cups without handles. They look cheap. They are difficult to hold when containg hot tea/coffee. Also, often there is only one person handling the cocktail bar and receptions. Slow service results, but it saves Accor money and is cheap. And, the rough, sand coloured paper looks cheap and feels cheap. The breakfast room move to the old Panoramic fouth floor provides great views but the food quality and selection and lack of service at 16Euros was poor value.

Quiet hotel ,lovely rooms, lovely staff ,very helpfull bar staff. Close to beach , excellent Saturday market just behind hotel easy walking distance 250 yards , sea view rooms ,secure car park under hotel

Family room and bathroom are too small. The bathroom has no door, even in family, privacy is important. The windows have poor insulation, we could hear street's noises.Otherwise, staff os very friendly and pleasant.Good location by the sea

A very comfortable stay at the Mercure in Dieppe. Room was excellent, breakfast OK and generally very good - staff were friendly and helpful. Unfortunately the hotel car park was out of commission - Dieppe is not easy to find parking but we were lucky and found a space about a 3 minute walk away.

Friendly greeting,, and helped with off site car parking ( as hotel car park was full ).Had a lower floor room with painted wooden panels and a sea view. Large bed and tea and coffee facilities but no fridge ( despite space for one in the cupboard under the tea tray).Did not try the breakfast, as we were woken by a fire alarm (think it was an actual fire in restaurant on top floor- but if so was quickly extinguished but disrupted service).Will be back when we next travel through Dieppe for the Newhaven ferry.