ibis Dakar 0 star

Customer review rating (ALL Rating) 3.7/5 194 reviews

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Avenue Abdoulaye Fadiga, 18524 DAKAR, Senegal

Description

Hotel extras

  • 24-hour reception

  • Downtown location

  • Oceanside with a view of Gorée Island

  • Free WiFi

  • Our hotel is Safe Hotels certified, book with complete peace of mind!

Our accommodation(s)

Hotel location

ibis Dakar

Avenue Abdoulaye Fadiga
18524 DAKAR
Senegal

GPS:14.669276, -17.427001

Telephone
Fax +221 33 829 59 60

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Our bar is a friendly meeting place where you can relax whenever you wish.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  194 reviews

TripAdvisor Rating  4.0/5  442 reviews

Not informed before booking the room that the hotel is under recinstruction and there is a lot of noises!

Customer review rating 2.5/5

Piotr Business - Confirmed reviews ALL

Bad.. already desribed complain in my e-mail..

Dear Piotr, Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused by the construction noise during your stay. Your concerns are valued, and we appreciate your understanding as we work to improve our facilities. Best regards, ibis Dakar

New IBIS Styles is a significant improvement

Customer review rating 4.5/5

Wpnfm-fm Business - Confirmed reviews ALL

Although construction work is ongoing I have really appreciated the new set-up of the IBIS Styles rooms. There are a few start-up issues to be resolved, but this is normal and I really appreciated the new look and feel.

Madame/Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Dakar que vous avez trouver sous un nouveau visage. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Cordialement Aby Myriam POUYE Service qualité

A construction zone

Customer review rating 2.0/5

Peter M. Solo - Confirmed reviews ALL

My stay at Ibis Dakar was deeply disappointing; the reception area put me in mind of a Soviet-era border checkpoint; the wait for the lone elevator was often interminable; lighting in the hallways was often dim or non-existant; construction noise from drills and hammers was frequent; amenities like a coffee machine or a kettle were nowhere to be seen; coffee, breakfast and a bar service were all available at the Novotel next door. I inquired about a room at the Novotel but it was fully booked. My room at the Ibis should have come with a hefty discount, but of course it didn't, notwithstanding the mission statement in the lobby in which the proprietors pledge to provide their clients with the best possible service. What a crock!

Could be better

Customer review rating 3.0/5

Prithviraj S. Business - Confirmed reviews ALL

The hotel did not accept credit card only cash. The facilities could be maintained better.

Dear Prithviraj S., we appreciate your feedback. We apologize for any inconvenience caused by our cash-only policy and the maintenance of our facilities. Your comments will be shared with the team for improvement. Thank you for choosing ibis Dakar. Best regards, ibis Dakar

Not satisfied

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Actually there was no fridge or minibar in the room. There is no mirror in the toilet. Even I didn't find a kettle to make a cup of tea or coffee. I want a refund for this stay

Dear Mr Omar, First of all , we thank your for your loyalty to Accor and for taking your time to send us your feedback concerning your stay at Ibis Dakar. We are very sorry if our services did not meet your expectations. It is right that for the moment our rooms are not feeted with minibar and kettle. We just try to offer those services on demand. For the mirror in the toillet , it is not normal and we apologize for this. We hope to welcome you again at Ibis Dakar to give you better experience Remaining at your disposal.

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Other web-users rate our hotel

  • 76 reviews 9.5/10 Location
  • 172 reviews 4.6/10 Room
  • 400 reviews 9.5/10 Service
  • 12 reviews 6.5/10 WiFi
  • 101 reviews 8/10 Breakfast
  • 75 reviews 4.5/10 Cleanliness
  • 68 reviews 3.5/10 Comfort
  • 49 reviews 4.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.