Pullman Dakar Teranga 5 stars

Customer review rating (ALL Rating) 4.8/5 357 reviews

Hotel extras

  • Eat a light meal by the Atlantic Ocean.

  • Swim a few lengths in the heated pool, then relax on the private beach.

  • WIFI is available throughout the hotel.

  • Sunday brunch is a must-do of the city!

  • The Pullman Spa is a true haven of peace with traditional Moroccan hammam.

ALLSAFE approved hotel

Our accommodation(s)

The hotel offers 247 spacious, modern and air-conditioned rooms and suites that offer maximum comfort, and most of which boast views of the Atlantic Ocean and Île de Gorée.

Hotel location

Pullman Dakar Teranga

10, Rue Colbert, Place de L' independance

GPS:14.667778, -17.431611

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  357 reviews

TripAdvisor Rating  4.5/5  1,635 reviews

Certificate of excellence 2022

Great Team - Pure Teranga

TripAdvisor rating 5.0/5

Gabriela C Business - TripAdvisor review

Excellent stay due to the staff of this amazing property. From the Front Desk team (Aminata, Jean, Madame Diop), the Restaurant and Bar team (Aymen, Abdou, Aisha, Ousman, Chef Sow) Mamadou from events team, and Housekeeping team (sorry I wish I had all the names…). Everyone is always committed to make your stay as pleasant and memorable as possible. Their kindness and proactivity is what makes this hotel the best choice to stay in Dakar. It is very well located in the city center and the sea views from the rooms ar stunning!! I will deffientely come back! Thank you for everything!

Great stay @ Pullman

TripAdvisor rating 5.0/5

arnoldmoseya TripAdvisor review

Amazing stay , great hospitality and very professional staff . The beach club is a must visit , view and restaurant is absolutely wonderful . Good also is good , wide variety Yvette went over and above to assist

Dear Arnolmoseya, Thank you for taking time to comment your short experience at our hotel! We are glad that you enjoyed it and will share your comments with the team. We will be sure to pass on your compliments to Yvette. We hope to see you again very soon. Sincerely, Awa Diop Diagne Quality Manager

Customer review rating 5.0/5

E. A. Business - Confirmed reviews ALL

I wanna thank Aminta and Ali for their professionalism and kindness, you guys make the hotel looks even better.

Dear A. E., We very much appreciate your comments regarding your stay at the Pullman Dakar Teranga. It is always a pleasure to receive positive feedback. I will share your comments with our team. Specially with Aminata et Ali. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Awa Diop Diagne Quality Manager

a very unpleasant experience

TripAdvisor rating 1.0/5

jayjordan1 TripAdvisor review

I am writing this email to express my disappointment with the rude behavior of one of your hotel receptionists. I recently stayed at your hotel for the Chanel show in Dakar and had a very unpleasant encounter with one of your receptionists, whose name I believe is Madeleine - tall girl with braid. Madeleine's behavior became inappropriate when she started asking me personal questions and trying to get my contact information. She was asking for this information because she - and her friend who works there too - want to be models. She was making flirtatious remarks and was trying to persuade me to go out with her. Her behavior was completely unprofessional and made me very uncomfortable. Furthermore, When I arrived at the hotel, I went to the restaurant to eat after a long day. Madeleine greeted me, but her attitude was cold and unwelcoming. When I asked her some questions about the hotel amenities and the surrounding area, she seemed annoyed and uninterested in helping me. I want to stress that this kind of behavior is completely unacceptable, and it made me feel disrespected and violated as a guest at your hotel. I believe that hotel staff should always behave in a professional and respectful manner towards their guests, and this kind of behavior is a serious breach of hospitality. I urge you to take immediate action to address this issue and ensure that this kind of behavior does not happen again in the future. I would appreciate it if you could investigate the matter and take appropriate measures to ensure that your guests are treated with respect and professionalism. Thank you for your attention to this matter, and I look forward to hearing back from you regarding this issue. Sincerely,

Dear Mr Jayjordan1, Thank you for taking the time to share your feelings about your recent experience at our hotel. Please be assured that your comments have been taken into serious consideration. At Pullman we place great importance on the customer focus of our staff as we are aware that interactions with our guests have a decisive impact on the overall experience at our hotel, so we are sorry and surprised to read your comments about the attitude and behavior of our two staff members that take us away from our main objective. Please be reassured that appropriate measures are being taken to prevent such a situation from happening again and we are committed to ensuring that our guests feel welcome and cared for at all times with professionalism and respect. Thank you again for the courtesy of your time, despite the imperfections experienced during your stay, we hope that Pullman Dakar Teranga will remain an option for your future visits to Dakar. We look forward to welcoming you back and serving you better. Sincerely. Awa Diop Diagne Quality Manager

Pleasant stay at the Pullman Dakar Teranga

Customer review rating 5.0/5

Milou Business - Confirmed reviews ALL

Very nice hotel, situated next to the sea front, split into two parts with access to the sea and pool Very friendly and competent staff, thank you Aminata for your smille and professionalism

Dear Mrs Odile Denise Marie M., We very much appreciate your comments regarding your stay at the Pullman Dakar Teranga. Thank you for taking the trouble to mention the team member who exceeded your expectations by name as we are able to congratulate him personally for his positive impact on your stay with us. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Awa Diop Diagne Quality Manager

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