Pullman Dakar Teranga Hotel 5 stars

Customer review rating 4.3/5 1,293 reviews

ALLSAFE approved hotel

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Pullman Dakar Teranga
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+ 20 Services

Hotel extras

  • Eat a light meal by the Atlantic Ocean.

  • Swim a few lengths in the heated pool, then relax on the private beach.

  • WIFI is available throughout the hotel.

  • Sunday brunch is a must-do of the city!

  • The Pullman Spa is a true haven of peace with traditional Moroccan hammam.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • AEROPORT INTERN. BLAISE DIAGNE Paying
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Pullman Dakar Teranga

10, Rue Colbert
Place de L' independance
BP 3380 dakar
senegal

Tel: +221338892200

Fax: (+221)338235001

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORT INTERN. BLAISE DIAGNE At 12km / 7 miles - Shuttle paying

  • By helicopter

    DKR YOFF LEOPOLD S. SENGHOR At 12km / 7.5 miles

GPS :14.667778, -17.431611

Our accommodation(s)

The hotel offers 247 spacious, modern and air-conditioned rooms and suites that offer maximum comfort, and most of which boast views of the Atlantic Ocean and Île de Gorée.

Our restaurants and bars

TERANGA BEACH CLUB

Type of cuisine: International

The heated swimming pool and lush green spaces with views of the Bay of Dakar make the Pullman Dakar Teranga a real urban resort.

TERANGA LOUNGE RESTAURANT & BAR

Type of cuisine: French

The La Citronnelle restaurant offers local and international specialties.

Teranga Lounge Bar

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 272

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Pullman Dakar Teranga

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,293 reviews

TripAdvisor Rating 4.5/5

1,410 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

We will be back, ASAP!

TripAdvisor rating 5.0/5

vickeyanne 15/09/2021 TripAdvisor review

From the moment we walked through the doors until we left two days later, we felt welcome, and completely relaxed. There are many newer hotels in Dakar, but Teranga lives up to its name, ‘Good Hospitality’. This was our third visit, and I am already planning a return.

Dear Vickeyanne, Thank you for your loyalty at Pullman Dakar Teranga anf for your amazing review. Our staff welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their hospitality throughout your stay among us. Feel welcome! See you very soon. Awa Diop Diagne Quality Manager

Good stay

Customer review rating 3.5/5

Michael Business - 24/08/2021 Confirmed reviews ALL

It was a good experience. Though a short stay, I was satisfied with the time I spent.

Dear Madaki , Merci de votre fidélité au Pullman Dakar Teranga. Merci également d’avoir pris le temps de nous faire part de votre expérience. Nous sommes ravis de savoir que vous avez été satisfait. Même si nous aurions préféré que votre expérience concernant la boisson de bienvenue ai été plus agréable, ce type de feedback nous aide à améliorer nos services. Concernant la boisson de bienvenue, c'était dû au fait que le bar était fermé à votre arrivé. Nous vous présentons toutes nos excuses pour le désagrément causé. Soyez rassuré que les mesures nécessaires sont prises afin d'éviter que pareille situation ne se reproduise à l'avenir. Nous espérons avoir l'opportunité de vous accueillir de nouveau pour mieux vous servir. Sincèrement. Tekyath Assani Service Qualité

Wonderful experience

Customer review rating 5.0/5

Remi Couples - 19/07/2021 Confirmed reviews ALL

Pullman Teranga is a wonderful hotel. Very well located in the center of Dakar city. High quality services and food, very clean and safe. Professional and marvelous team.

Dear Remi , Thank you for the amazing review and we are delighted to see that you had a wonderful stay with us. Looking forward to welcome you back at Pullman Dakar Teranga! Best regards. Tekyath Assani Quality department

Everything is good!

Customer review rating 5.0/5

Ricardo B. Business - 07/07/2021 Confirmed reviews ALL

My 2nd home!

Dear Ricardo B., Thank you for your loyalty and for referencing so many of our team member by name, as we are now able to reach out to him and let him know how he made such a positive impact on your stay. See you very soon, regards. Awa Diop Diagne Quality Manager

Good stay

Customer review rating 5.0/5

Fatime N. Families - 07/07/2021 Confirmed reviews ALL

AMY NDOUR AND JEAN WAS VERY HELPFUL

Dear Fatim N., Thank you very much for sharing your experience at Pullman Dakar Teranga. We are happy you had a nice stay with us and that you appreciated Amy and Jean help. We will transmit with pleasure your feedback to our staff. We look forward to welcoming you soon at Pullman Dakar Teranga, Best regards. Awa Diop Diagne Quality Manager

je reviendrai

Customer review rating 4.5/5

Anonymous Business - 10/06/2021 Confirmed reviews ALL

super !

Cher Emanuely L., Nous vous remercions pour votre fidélité au groupe Accor et pour cet aimable commentaire. Aussi, nous ne manquerons pas de le partager avec toute l'équipe particulièrement avec ceux dont les noms sont cités. Notre principale motivation reste la satisfaction de nos clients. Au plaisir de vous accueillir de nouveau au Pullman Dakar Teranga. Sincèrement. Awa Diop Diagne Responsable qualité

Great stay

Customer review rating 4.5/5

João F. Business - 24/05/2021 Confirmed reviews ALL

Well located. Beautiful hotel - Lobby, Restaurant. Friendly staff.

Dear Joao F. Sousa, Thank you for your kind comment following your recent stay in our hotel. Regarding the loyalty program, we invite you to book directly via our website www.all.com to benefit from the points. The agency rate is not eligible for points. Concerning the cats, an action is in progress, we apologize for the inconvenience caused. We hope to welcome you again at Pullman Dakar Teranga, receive our sincere greetings. Awa Diop Diagne Quality Manager

Good stay

Customer review rating 4.0/5

B. Business - 20/05/2021 Confirmed reviews ALL

It is always a pleasure to stay at Pullman. Though it was a transit stop and I only spent a night, it was, as always, very refreshing and satisfying.

Dear Madaki B., We very much appreciate your comments regarding your stay at the Pullman Dakar Teranga. It is always a pleasure to receive positive feedback. I will share your comments with our team. Also, we have taken note of your remarks about the room and the corridor and will forward them to our Housekeeping manager for improvement. Regarding your payment, we reassure you that the card was debited once at check out. At check in it was just a pre-authorization that was requested. Thank you for your loyalty to Pullman Dakar Teranga. See you soon. Sincerely. Awa Diop Diagne Quality Manager

Well located

Customer review rating 3.5/5

Haytham H. Business - 21/04/2021 Confirmed reviews ALL

Was good and amazing front office support by Mr Ali sow at reception

Dear Haytham h., Thank you for your loyalty and for your lovely comments regarding the service you received from Aly, we will make sure to share your kind words as we know it will mean a great deal to him. See you soon, best regards. Awa Diop Diagne Quality Manager

Good Stay

Customer review rating 4.5/5

Mustapha N. Families - 14/04/2021 Confirmed reviews ALL

GOOD

Dear Mustapha N., We first would like to thank you for your loyalty and for making our hotel your preferred choice for your stay in Dakar. We appreciate your feedback. Thank you for your lovely comments regarding the service you received from our reception team members, we will make sure to share your kind words as we know it will mean a great deal to them. It is always a pleasure to welcome back our most loyal guests stay after stay. Sincerely. Awa Diop Diagne Quality Manager

Very peacfull

Customer review rating 4.5/5

Tom Business - 07/04/2021 Confirmed reviews ALL

Everything was catered for

Dear Tom V., Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Awa Diop Diagne Quality Manager

Really good stay

Customer review rating 4.0/5

Mohamed Q. Business - 10/03/2021 Confirmed reviews ALL

As always, staying in Pulllman Dakar Teranga is very satisfying and enjoyable. All the personnel (Leila, Fatou, Aminata, Ali and all other person working in restaurant) are friendly and always there to assist us and help us. I'll probably say that breakfast need to be more rich and variable with more local tastes.

Dear Mohamed Q., Thank you for your Loyalty and for the great review of our staff and services! Also, we take note about your remark on the breakfast and transmit for improvement. We would love to welcome you back in our beautifull hotel during your next visit in Dakar. Best regards. Awa Diop Diagne Quality Manager

Not perfect but good stay overall

Customer review rating 3.5/5

Gw Business - 07/03/2021 Confirmed reviews ALL

Have been staying at this hotel for past 3 years and have accumulated many nights here. Staff is super friendly and always willing to go the extra step to make it better despite their availability to do so at times because of constraints. A/c in the rooms do not cool so suites are a little better because they have 2 units. But still not cool enough. Very old a/c units.

Dear Mr Glen W., Thank you for your loyalty and for taking your time to tell us about your last stay at Pullman Dakar Teranga on our survey. I am really sorry that your experience did not meet your expectations; please allow me here to express you my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. You highlighted 3 mains points in your feed-back such as, the menu items at the breakfast buffet, the A/C unit and cleaning of the room. Rest assured that this points will be addressed to avoid future occurrences. We would like to reiterate our commitment to high quality standards. We are looking forward to welcoming you soon again, and please do not hesitate to contact us directly during your next visit. Sincerely. Awa Diop Diagne Quality Manager Sincerely,

Good Stay

Customer review rating 4.5/5

Mustapha N. Solo - 24/02/2021 Confirmed reviews ALL

Very Happy and staff were extremely helpful Especially at the Reception Aminata and Co were very accommodating. Thank You to all as well as the staff at the Restaurant

Dear Mustapha N., Thank you again for your loyalty and for your amazing review following your recent stay with us. We so glad to read that you enjoyed it! We will share it with Ali and Aminata. We hope to have the pleasure to welcome you again very soon. Sincerely, Awa Diop Diagne Quality Manager

Well located

Customer review rating 4.0/5

Edmund Business - 18/02/2021 Confirmed reviews ALL

The receptionist are exceptionally nice especially Babacar

Dear Edmund Y., Thank you for your loyalty at Accor and for chosing the Pullman Dakar Teranga for your stay in Dakar. Thank you also for your lovely comments regarding the service you received from our team members Babacar & Ali, we will make sure to share your kind words as we know it will mean a great deal to them. Therefore we would have liked your breakfast experience to be positive and we apologize for any inconvenience. Please rest assured that we are taking the appropriate measures to improve the quality. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Awa Diop Diagne Quality Manager

Perfect

Customer review rating 5.0/5

Tamer E. Business - 08/02/2021 Confirmed reviews ALL

Lovely friendly staff from the time you step into the hotel until you leave

Dear Tamer M., Nous vous remercions pour votre fidélité au groupe Accor et d'avoir choisi notre hôtel lors de votre séjour à Dakar. Nous sommes ravis de lire que vous avez apprécié l'accueil reçu à votre arrivée et que vous vous êtes sentis pris en charge tout au long de votre séjour. Nous ne manquerons pas de transmettre vos compliments à toute l'équipe. A très bientôt pour un autre séjour d'exception au Pullman Dakar Teranga. Sincèrement. Awa Diop Diagne Responsable Qualité

Very good time at Pullman, good stay

Customer review rating 5.0/5

Pape D. Couples - 24/01/2021 Confirmed reviews ALL

We were very please with the welcoming experience and the Customer service.

Dear PAPE THIOYE D., Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. See you very soon at Pullman Dakar Teranga, best regards. Awa Diop Diagne Quality Manager

Best Hotel in Dakar and Ideally Located

TripAdvisor rating 5.0/5

masonb105 23/01/2021 TripAdvisor review

The Pullman Teranga combines the best hotel facilities and view, including private beach and pool club, in a quiet location right in the middle of the city, so you can have the relaxaction of a resort with the access to the shops, restaurants, and businesses of West Africa's premier city. It's clear from the clientele that this is The Place to Meet for business meals and events, but it is equally relaxing for the vacationer. (I considered staying at the newer Radisson Blu - I like that brand, and that property is trendy - but it is located away from town and near only a dull mall.) Previously called the Sofitel, and it was great then, the Pullman has been completely renovated. I returned home to the States two days ago and am already homesick for the place!

Dear Masonb105, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at Pullman Dakar Teranga. Sincerely, Awa Diop Diagne Quality Manager

Great stay

TripAdvisor rating 5.0/5

keynalo 28/10/2020 TripAdvisor review

Once again nice stay, great staffs and very professional. Always welcoming and making sure I am satisfied. Overall good thank you to front desk Amina, Ablaye, Babacar, Cheikh, Gerti, room service Oumy, Aicha Jean etc...

Dear Keynalo, Thank you for your loyalty, for your positif feedback, we appreciated your comments. Also, we thank you for mentioning the team members who have exceeded your expectations by name as we are able to personally congratulate them for their positive impact on your stay with us. Looking forward waiting you soon at Pullman Dakar Teranga, Best regards. Awa Diop Diagne Quality manager

Short stay in Dakar

TripAdvisor rating 4.0/5

NMoreira974 Business - 09/02/2020 TripAdvisor review

Excellent location; excellent facilities; Very professional team. In particular Mohamed in the restaurant was extremely kind and competent. In reception Ali and Fode were also competent and helpful. In general the sympathy of the staff made it a very enjoyable stay.

Dear Mr Moreira, We always find it nice to read that our guests went home with great stay memories and we are very grateful for the time and effort you spent to share your personal experience at our Pullman Dakar Teranga hotel with us and Tripadvisor readers. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Looking forward welcoming you soon, Best regards. Awa Diop Diagne Quality Manager

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