Mövenpick Resort Lamantin Saly 5 stars

Customer review rating (ALL Rating) 4.2/5 503 reviews

Mövenpick Resort Lamantin Saly - Image 1
Mövenpick Resort Lamantin Saly - Image 2
Mövenpick Resort Lamantin Saly - Image 3
Mövenpick Resort Lamantin Saly - Image 4
Saly Nord, Mbour, Thiès, 2383 Dakar, Senegal

Description

Hotel extras

  • New! Luxury floating rooms with their own home theater and hot tub!

  • Waterfront hotel with a fine sandy beach adorned with coconut palms.

  • Ideal for families, the Little Bird Club is entirely dedicated to little adventurers.

  • Sporty types can enjoy volleyball, beach football, paddleboarding, petanque, and water sports.

  • Book with full peace of mind in our Safe Hotels certified hotel!

Our accommodation(s)

Hotel location

Mövenpick Resort Lamantin Saly

Saly Nord, Mbour, Thiès
2383 Dakar
Senegal

GPS:14.44898, -17.03529

Telephone
Fax +221 33 957 07 77

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  503 reviews

Customer review rating 3.5/5

Mary N. Solo - Confirmed reviews ALL

I chose the Movenpick for two reasons: 1. Your “ zero plastic waste policy” 2. Your outdoor pool heated to 31 degrees Certain members of the staff were very kind-Mr Bamba and the manager Ms K. I was looking forward to having more traditional West African food-niebe, mil, yams, plantains-healthy eco-friendly foods that were virtually absent from your restaurants. The buffet fish was often over-cooked.Grilling/baking fries it out-cooking with vegetables and a little olive oil would be better. Too much cheap seed oil was in use, instead of real olive oil. Serving an outdoor buffet in a hot climate doesn’t seem like a good idea to me-so much waste. Miles of aluminum foil and plastic wrap, ice, extra energy used to keep things hot and cold. Travelers are warned to not eat pre-cut fruit in hot countries, but you serve almost all your fruit pre-cut. More waste! Even if it’s given to pigs, it’s still wasteful, when so many people don’t have enough to eat. Music -eg. at the pool for exercise classes-was way too loud! You could hear it far off the property. For guests trying to relax/sleep/concentrate/tele-commute, it was a big minus.On-line meetings were virtually impossible. I was disappointed to see no organic foods-not even eggs, and so few whole foods ( brown rice, whole fruits, nuts, seeds,beans, whole corn, root vegetables with their greens, etc.)

Customer review rating 3.5/5

Hiroaki Y. Friends - Confirmed reviews ALL

I had a problem with floating Cocoon room, with toilet not flushing and had to change the room. Also the music from restaurant stage we so loud as the floating room facing right to the stage and the walls of the floating room is so thin that I could not have a good rest when I was in the room..

Dear Hiroaki Y., We regret that your stay was not as pleasant as expected. Your comfort is our priority, and we apologize for the noise and the technical issues in your room. We hope to have the opportunity to welcome you again under better conditions.

Customer review rating 4.0/5

Mildred W. Solo - Confirmed reviews ALL

Ideal place for rest and recuperation. Great location and well kept resort.

Dear Mildred W., Thank you for your kind words! We’re delighted that you enjoyed the location and the upkeep of our resort. We look forward to welcoming you again soon.

Customer review rating 1.0/5

Elsa B. Couples - Confirmed reviews ALL

We stayed one night. Not great from check in to check out. I had read bad reviews about the resort and thought it couldn’t be that bad, but it actually was. When we arrived for check in, the technician to make our room keys was not there so we didn’t get our keys straight away. We had to wait an hour and a half and had to come back to the reception to pick them up since no one gave us any news. Upon arrival in the room, the AC was not working - and it was 35 degrees outside / very hot. Therefore we couldn’t stay in the room. A technician came by, stayed a few minutes, said he would be back but never did and we had to go back to the reception to ask when it would be fixed. It ended up being fixed a few hours later, but meanwhile the room was not usable because we booked the cocoon floating room which heats up very fast on water. The activities were also not great : not much to do & not well managed (no towels in the gym for example). Food was overall not great - we ended up being both sick the next day. Finally, at 10:45PM someone from the hotel came to our room to knock, insistently so we ended up opening after him knocking a few times. What a surprise when his only need was to check our water pressure…. At almost 11PM when we were already in bed… we declined him entering in our room at that hour. You can understand why we were very disappointed, the resort is clearly not at the standards of the Accor group and the Movenpick brand.

Dear Elsa B., We are very sorry to hear that your recent stay fell so far short of your expectations and the Mövenpick standards we aim to uphold. Please accept our sincere apologies for the inconveniences you experienced from the delay at check-in and the air conditioning issue to the late-night disturbance and overall service shortcomings. We completely understand your disappointment and appreciate you bringing these matters to our attention. We have already shared your feedback with our teams to ensure these situations are promptly addressed and do not reoccur. We truly hope you will consider giving us another chance to deliver the genuine hospitality and quality you should always expect from Mövenpick.

Customer review rating 3.0/5

Aminata S. F. Friends - Confirmed reviews ALL

Overall, my stay was good and I had a pleasant experience. However, the first room I was given had no electricity and seemed quite old, so I had to ask for another one. Also, at the beach, I noticed that the sunbeds had some mold on them, which made me think they might not be cleaned regularly.

Dear Aminata, Thank you for sharing your impressions following your stay. We have read both your positive and negative comments and we are sorry to hear that your experience did not meet your expectations. We would like to assure you that we always strive to provide the highest level of service. We hope that despite these points of dissatisfaction, we will have the pleasure of welcoming you back in the future. We look forward to seeing you again.

Other web-users rate our hotel

  • 178 reviews 9.5/10 Location
  • 311 reviews 6/10 Room
  • 499 reviews 8.8/10 Service
  • 26 reviews 0.5/10 WiFi
  • 306 reviews 8/10 Food
  • 91 reviews 6.8/10 Cleanliness
  • 67 reviews 3.3/10 Value
  • 26 reviews 8.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.