Mövenpick Resort Lamantin Saly 5 stars

Customer review rating (ALL Rating) 4.2/5 557 reviews

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Mövenpick Resort Lamantin Saly - Image 1
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Mövenpick Resort Lamantin Saly - Image 3
Mövenpick Resort Lamantin Saly - Image 4
Saly Nord, Mbour, Thiès, 2383 Dakar, Senegal

Description

Hotel extras

  • New! Luxury floating rooms with their own home theater and hot tub!

  • Waterfront hotel with a fine sandy beach adorned with coconut palms.

  • Ideal for families, the Little Bird Club is entirely dedicated to little adventurers.

  • Sporty types can enjoy volleyball, beach football, paddleboarding, petanque, and water sports.

  • Book with full peace of mind in our Safe Hotels certified hotel!

Our accommodation(s)

Hotel location

Mövenpick Resort Lamantin Saly

Saly Nord, Mbour, Thiès
2383 Dakar
Senegal

GPS:14.44898, -17.03529

Telephone
Fax +221 33 957 07 77

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  557 reviews

Customer review rating 4.0/5

Berk O. Families - Confirmed reviews ALL

Was pretty good but before book, the communication to hotel was really hard. There's no one looking at phones. But was not bad i can say 8 out of 10. Just I think booking must be more easy than it is.

Dear Mr. O., Thank you for sharing your feedback. We are delighted to know that you enjoyed your stay and that your overall experience was a positive one. We sincerely apologize for the difficulties you encountered when trying to contact the hotel before your booking. Your comments regarding communication and the booking process have been shared with the relevant teams, as we continuously strive to improve our guest experience. We hope to welcome you again soon at the Mövenpick Resort Lamantin Saly.

Customer review rating 0.5/5

Vivian K. Solo - Confirmed reviews ALL

I went on a tourism trip for a weekend, and my room had a very noisy AC. The receptionist mentioned it would only get fixed in the following day, and though I managed to move to another room, I had to ask for it and the second room’s AC was leaking and there was a bit of mold on the wall. During my stay, and after one of the dinners on premises, I had a bad food poisoning. The only good things to mention are the beach itself and the spa. Wouldn’t recommend going to this movenpick branch.

Dear Ms. K., Thank you for taking the time to share your feedback. We are sincerely sorry to learn about the issues you experienced during your stay, particularly regarding the air conditioning, the condition of the rooms, and the discomfort this caused We are also very concerned by your comments regarding your health after dining at our resort. Please accept our sincere apologies for the distressing experience you describe. Guest safety and well-being are our highest priorities, and your feedback has been shared with the relevant teams for immediate review We appreciate your positive remarks about our beach and spa facilities, although we regret that the overall experience did not meet your expectations.

Customer review rating 5.0/5

Philippe T. Families - Confirmed reviews ALL

everything was ok

Dear M. T., Thank you very much for your excellent rating and recommendation! We are delighted to know that everything met your expectations and that you enjoyed your stay with us. We look forward to welcoming you back very soon.

Customer review rating 3.5/5

Astou D. Families - Confirmed reviews ALL

Good experience. Hotel needs an upgrade given high price and standard of Movenpick brand

Chère Mrs D., Merci d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour, que vous avez apprécié la qualité de notre service et que vous avez trouvé notre plage magnifique. Nous apprécions également sincèrement vos commentaires constructifs concernant les installations du restaurant, la propreté et certains espaces de l'hôtel qui pourraient bénéficier de rénovations. Vos remarques ont été transmises aux équipes concernées, car nous nous efforçons en permanence d'améliorer l'expérience de nos clients et de respecter les normes associées à la marque Mövenpick. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir.

Customer review rating 3.0/5

Ali E. S. Families - Confirmed reviews ALL

The hotel was empty, but the service was terrible, especially in the beach restaurant. On Wednesday, we ordered lunch at 1:00 p.m., but it was not served until 3:30 p.m.

Dear Ali E. S., Thank you for your feedback. We are sorry to learn that the service at the beach restaurant did not meet your expectations. Please accept our apologies for the excessive waiting time. We appreciate your comments and will use them to improve our service.

Other web-users rate our hotel

  • 189 reviews 9.4/10 Location
  • 337 reviews 5.5/10 Room
  • 544 reviews 8.7/10 Service
  • 33 reviews 1.4/10 WiFi
  • 134 reviews 5.7/10 Comfort
  • 105 reviews 4.8/10 Cleanliness
  • 61 reviews 3.3/10 Value
  • 31 reviews 9/10 Breakfast

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