Novotel Dakar 4 stars

Customer review rating (ALL Rating) 4.1/5 334 reviews

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Description

Hotel extras

  • In the heart of Dakar's business district

  • Secure location right in the city center and close to the Central Bank

  • Heated outdoor swimming pool and peaceful garden

  • Views of the sea and the island of Gorée from some bedrooms

  • Our hotel is Safe Hotels certified, book with complete peace of mind!

Our accommodation(s)

Hotel location

Novotel Dakar

Avenue Abdoulaye Fadiga, BP 2073
18524 DAKAR
Senegal

GPS:14.668828, -17.426773

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Calebasse

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  334 reviews

Customer review rating 3.5/5

Olusoji A. Business - Confirmed reviews ALL

I stay because of location. I wish the rooms and amenities could be a little more comfortable

Customer review rating 5.0/5

Jaqueline W. Business - Confirmed reviews ALL

The staff were helpful, the room comfortable and the breakfast menu good.

Chère Jaqueline, Nous vous remercions pour vos commentaires positifs. Nous sommes ravis d'apprendre que votre séjour a été agréable et que notre personnel, ainsi que le confort de votre chambre et le petit-déjeuner, ont répondu à vos attentes. Cordialement, Awa Diouf Front Desk /Guest Relation Novotel Dakar

Customer review rating 3.0/5

Carlo Z. Business - Confirmed reviews ALL

Room and location comfortable, personnel helpful but buffet for the dinner was below expectations. Good for a short stay.

Cher Carlo, Nous vous remercions pour vos commentaires concernant votre séjour. Nous sommes heureux que vous ayez trouvé notre emplacement et notre personnel satisfaisants. Nous prenons note de votre retour sur le buffet du dîner afin d'améliorer notre offre culinaire. Cordialement, Awa Diouf Front Desk /Guest Relation Novotel Dakar

Customer review rating 1.5/5

Clarence B. Business - Confirmed reviews ALL

Card was debited before the end of my stay when I was assured it wasn’t going to be debited. Also, I was nearly compelled to pay a rate for a Junior suite when I had changed into a standard room.

Cher Clarence, Nous vous remercions d'avoir partagé vos préoccupations. Nous regrettons que votre expérience ait été entachée par des malentendus concernant le règlement et le changement de chambre. Votre retour est précieux et sera pris en compte pour améliorer nos services. Cordialement, Awa Diouf Front Desk /Guest Relation Novotel Dakar

Customer review rating 1.0/5

Jean-pierre S. Business - Confirmed reviews ALL

the staff was rude and unfriendly, asking us all the time about payment, or disregarding us at the bar or the restaurant

Cher Jean-Pierre, Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes désolés d'apprendre que l'attitude de notre personnel n'a pas été à la hauteur de vos attentes. Votre retour sera pris en compte pour améliorer notre service. Cordialement, Awa Diouf Front Desk /Guest Relation Novotel Dakar

Other web-users rate our hotel

  • 124 reviews 9.6/10 Location
  • 157 reviews 7/10 Room
  • 875 reviews 9.2/10 Service
  • 14 reviews 9.5/10 WiFi
  • 299 reviews 8.8/10 Food
  • 233 reviews 9.6/10 Breakfast
  • 76 reviews 6.3/10 Cleanliness
  • 33 reviews 9/10 Pool

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