Novotel Dakar 4 stars

Customer review rating (ALL Rating) 4.0/5 268 reviews

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Avenue Abdoulaye Fadiga, BP 2073, 18524 DAKAR, Senegal

Description

Hotel extras

  • In the heart of Dakar's business district

  • Secure location right in the city center and close to the Central Bank

  • Heated outdoor swimming pool and peaceful garden

  • Views of the sea and the island of Gorée from some bedrooms

  • Our hotel is Safe Hotels certified, book with complete peace of mind!

Our accommodation(s)

Hotel location

Novotel Dakar

Avenue Abdoulaye Fadiga, BP 2073
18524 DAKAR
Senegal

GPS:14.668828, -17.426773

Telephone
Fax +221 33 823 89 29

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Calebasse

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  268 reviews

TripAdvisor Rating  3.9/5  965 reviews

Good stay and good location

Customer review rating 4.5/5

Said S. Business - Confirmed reviews ALL

The hotel is clean and the food is fine but the breakfast is with average choices. Location is good

Dear Said S., Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear you enjoyed our location and found the cleanliness and food satisfactory. We appreciate your comments about breakfast options and will consider them for future improvements. Best regards, Gnima SANNEH Quality Service

Good stay

Customer review rating 4.0/5

Rogerm Business - Confirmed reviews ALL

The staff are very friendly, especially the reservations manager Mr. Thiaret and the room service manager Abdol Karim.

Dear RogerM, Thank you for your kind words regarding our staff, particularly Mr. Thiaret and Abdol Karim. We are pleased to hear that you had a pleasant experience during your stay. Your feedback is greatly appreciated. Best regards, Gnima SANNEH Quality Service

Very old

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The price does not equal the quality of the premises which is very regular.

Bonjour José-Daniel G., Nous vous remercions pour votre retour. Nous sommes désolés d'apprendre que l'expérience n'a pas répondu à vos attentes. Vos commentaires sont précieux et nous aideront à améliorer notre service. Cordialement, Gnima SANNEH Service qualité

A Welcoming Stay in Dakar, Great Attention, Security and Amenities

TripAdvisor rating 5.0/5

ToniT1079 TripAdvisor review

I stayed at the Novotel Hotel for 4 nights in January to February 2025. The hotel is very stylish, clean, and comfortable. The ample lobby is very welcoming. My room had a large area for sitting, large screen TV with a few stations, including music videos of West African and international music, walk in shower, separate room for toilet. Breakfast buffet is organized with fresh fruits, figs, apricots, prunes. various breads and what looks like home-made fruit jams. Millet, various fresh yogurts, several cereals, and smoked salmon. A few salads are also available. Hot foods include 4 – 6 items, varying from bacon, sausage, scrambled eggs, hard cooked eggs, a spicy tomato based veggie dish. The made-to-order station includes eggs fixed any way, and omelets with choice of 7 ingredients and 4 spices. Fresh juices, bottled water, several coffee and tea options round out the breakfast. Open for lunch. Dinner fare include menu ordering options or a buffet with mains, salads, sides, and dessert. Service is impeccable. The fitness room is open 24/7, and the entrance is next to the front desk, The elliptical machines and treadmills offer a beautiful sea view during the work out. Bring your own music. The conference rooms were always busy. The pool area includes three cabanas and pool towel service. Very refreshing and close to pool restaurant and bar. Security is extensive and thorough. Housekeeping service is great and trustworthy. The small gift shop offers some handicrafts including fashion batik fans, perfumes, upscale clothing for women at boutique prices. One day my key did not work and the replacement did not work. They determined that a tech was needed. He was at work on replacing the lock battery within 5 minutes. Everyone here was extremely helpful, polite, professional. I cannot possibly name all the wonderful people and one name I can remember is ABABACAR. Great people and service. Sea front rooms offer a window to the sea when you are near the window and open it for a fresh breeze. Seaview rooms offer a window to the sea. Be aware that traditional musicians often perform at 7pm in hotel outdoor bar area, loud enough to be heard in sea view rooms.

Dear Toni T, We sincerely thank you for your positive feedback regarding your stay at Novotel Dakar. We are delighted to learn that our hotel was able to meet your expectations in terms of comfort, cleanliness, and services. Your appreciation of our varied breakfast buffet and our facilities, including the fitness room and the pool, is greatly valued. We also acknowledge your comment regarding the key to your room. We apologize for this inconvenience and are pleased that our team was able to resolve the issue promptly. We strive to maintain a high level of security and service, and your remarks regarding our staff are very encouraging. Finally, we thank you for mentioning the performances of the traditional musicians. This is part of the cultural experience we wish to offer our guests. We hope to have the pleasure of welcoming you again during your next visit to Dakar. Sincerely,

Friendly welcome

Customer review rating 5.0/5

Gordon Business - Confirmed reviews ALL

Very friendly welcome, always well looked after thank you to all the staff.

Cher Gordon, Je vous remercie pour vos aimables paroles concernant notre service d'accueil et l'attention de notre personnel. Nous sommes ravis de savoir que vous vous êtes senti bien pris en charge durant votre séjour. Cordialement, Aby Myriam POUYE

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Other web-users rate our hotel

  • 100 reviews 9.4/10 Location
  • 156 reviews 6.2/10 Room
  • 614 reviews 9.3/10 Service
  • 19 reviews 8/10 WiFi
  • 312 reviews 8.6/10 Food
  • 82 reviews 7.3/10 Breakfast
  • 67 reviews 5.9/10 Cleanliness
  • 46 reviews 3.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.