Novotel Dakar 4 stars

Customer review rating (ALL Rating) 4.1/5 255 reviews

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Description

Hotel extras

  • In the heart of Dakar's business district

  • Secure location right in the city center and close to the Central Bank

  • Heated outdoor swimming pool and peaceful garden

  • Views of the sea and the island of Gorée from some bedrooms

  • Our hotel is Safe Hotels certified, book with complete peace of mind!

Our accommodation(s)

Hotel location

Novotel Dakar

Avenue Abdoulaye Fadiga, BP 2073
18524 DAKAR
Senegal

GPS:14.668828, -17.426773

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Calebasse

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  255 reviews

TripAdvisor Rating  3.9/5  971 reviews

Customer review rating 4.0/5

Garth H. L. Business - Confirmed reviews ALL

Comfortable

Customer review rating 3.5/5

Steins S. Business - Confirmed reviews ALL

Quality of buffet and Breakfast very poor.

Customer review rating 5.0/5

Benjamin L. Solo - Confirmed reviews ALL

I really cannot thank the staff of this hotel enough when I encountered serious issues in Dakar.

Dear Benjamin, Thank you for your kind words regarding our staff. We are pleased to hear that they were able to assist you during your time at Novotel Dakar. Your appreciation for their efforts is truly valued. Goodbye and best regards, Awa Diouf Front Desk /Guest Relation Novotel Dakar.

Customer review rating 2.0/5

Piotr A. Business - Confirmed reviews ALL

Although hotel seems to be nice, I had cockroaches in my room and bathroom! In addtion I had and still have a problem with my reservation which I could not open in the app and my points are still not loaded on my account. I have sent a request to ALL Customer Care - Accor' - no.21… - but without sucessful help so far...

Dear Piotr A., Thank you for sharing your comments regarding your recent stay with us. We appreciate your kind words about our food and staff. However, we regret to learn about the issues you encountered with pests in your room and the difficulties with your booking application. Our goal is to provide a comfortable environment, and your feedback will be reviewed with our team. Regarding your loyalty points, we will proceed with a verification. Your experience is important to us, and we thank you for bringing these matters to our attention. Sincerely, Bineta S SARR Guest Relation / Front Desk Novotel Dakar

Customer review rating 2.5/5

Pablo F. C. Business - Confirmed reviews ALL

Too expensive for the quality of the rooms. Too old hotel, it needs renovation.

Dear Pablo F. C., Thank you for sharing your feedback regarding your recent stay. We sincerely regret that your experience did not meet your expectations, particularly concerning the room quality and hotel condition. Your comments are valuable as we continually strive for improvement. Goodbye, Bineta S SARR Guest Relation /Front Desk Novotel Dakar

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Other web-users rate our hotel

  • 101 reviews 9.7/10 Location
  • 152 reviews 6.4/10 Room
  • 761 reviews 9.6/10 Service
  • 18 reviews 8.4/10 WiFi
  • 335 reviews 8.8/10 Food
  • 172 reviews 9.4/10 Breakfast
  • 67 reviews 6.1/10 Cleanliness
  • 36 reviews 8.9/10 Pool

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