Adelaide Rockford 4 stars

Customer review rating (ALL Rating) 4.3/5 1,221 reviews

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Adelaide Rockford - Image 1
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164, Hindley St, 5000 ADELAIDE, Australia

Description

Hotel extras

  • 2 Mins walk to Convention Centre & 10 mins to Adelaide Oval

  • Walking distance to all city-centre sights

  • Free WiFi, ergonomic work space, LCD TV

  • Easy access to Public Transport

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior King bed

Photo out of - Superior King bed

Enjoy additional space and comfort, featuring 1 king bed which can be separated on request to create 2 single beds. Enjoy unlimited and complimentary wireless internet access in the comfort of your own room.

Max. number of persons
2
Area
From 31 m² / 333 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 31 m² / 333 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

Stunning apartments, chic & modern, designed with up-to-the-moment technology including 2 LCD flat screen TV's, designer kitchen complete with cookware & a visually impressive beverage centre. Unlimited free wireless internet access

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Adelaide Rockford

164, Hindley St
5000 ADELAIDE
Australia

GPS:-34.923305, 138.593414

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 80 rooms
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 80 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Well-being

Outdoor Rooftop Pool

  • Outside
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0.58 m / 1.9 ft

  • Parking pricing: 18.03 € 29 AUD Per day

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators

Rockford Restaurant and Lounge

Photo out of - Rockford Restaurant and Lounge

At Adelaide Rockford, we invite you to join us in our Rockford Restaurant, Bar & Deck, which compliments exceptional cuisine with sophisticated yet relaxing ambience, fine wines and cityscape views.

Cooking style
Other cooking style
Chef name
Ludimila Carneiro Oliveira
Capacity
34
Accessibility
Accessible service
164, Hindley St, 5000 Adelaide, Australia
Telephone +61 8 8211 8255
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

At Adelaide Rockford, we invite you to join us in our Rockford Restaurant, Bar & Deck, which compliments exceptional cuisine with sophisticated yet relaxing ambience, fine wines and cityscape views.

A relaxing lounge bar, open to both guests and visitors of the hotel. Relax and unwind in the evening with a glass of local Australian wines and beers.

Rooftop

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,221 reviews

Customer review rating 5.0/5

Joseph J. Solo - Confirmed reviews ALL

Thank you for taking the time to share your feedback following your stay. We are truly honoured to know that the Adelaide Rockford is your preferred hotel whenever you visit the area. We’re delighted that you had another very comfortable stay and enjoyed every aspect of your visit, from our accommodation and cleanliness to our breakfast selection. Thank you also for your rating and for your wonderful continued support as a returning guest. We will be sure to pass along your special thanks to the team at the front desk for their great service. We look forward to welcoming you back again on your next visit to Adelaide!

Customer review rating 2.5/5

Roxane W. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback following your stay. While we are pleased to hear that you found the room comfortable and experienced good service from our team, we are sincerely sorry for the disappointment regarding cleanliness and the overall impression of our property. Maintaining a high standard of cleanliness is extremely important to us, and we apologise that the condition of your toilet fell well below our usual standards on this occasion. Your feedback has been raised directly with our housekeeping team to ensure this is addressed. We also appreciate your constructive comments regarding the lobby and room appearance as we continually evaluate opportunities to update and refresh our spaces. Thank you again for bringing your experience to our attention, and we hope to have the opportunity to provide you with a much improved stay in the future.

Customer review rating 4.0/5

Chris S. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re pleased to hear that you enjoyed our convenient location, comfortable room, and relaxed atmosphere at the bar for a wind-down drink. Thank you also for your rating. We appreciate your review, and we look forward to welcoming you and your family back on your next visit to Adelaide.

Customer review rating 3.0/5

Timothy G. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback following your stay. We’re pleased to hear that you found your room clean, well-maintained, and spacious, and that you experienced good service from our team. However, we are sorry for the disappointment caused by your room placement and the outlook onto the laneway, as well as the issues you experienced with the televisions. We appreciate your constructive feedback regarding room allocation and pre-arrival information, which has been passed on to our reception and management teams. Please know that for future visits, our 24-hour reception team is always on hand to check alternative room availability or assist immediately with any technical issues in the room. Thank you again for bringing your experience to our attention, and we hope to welcome you back for a more enjoyable stay in Adelaide.

Customer review rating 4.0/5

Amit S. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re pleased to hear that you had a comfortable stay with us and appreciated our fabulous location, as well as the easy booking process through the app. Thank you also for your rating. We appreciate your constructive feedback regarding the shower facilities and the breakfast variety, which we have shared with our maintenance and food and beverage teams for review as we look for ways to refine our guest experience. Thank you again for your review, and we look forward to welcoming you back on your next visit to Adelaide.

Thank you for taking the time to share your feedback following your stay. We are truly honoured to know that the Adelaide Rockford is your preferred hotel whenever you visit the area. We’re delighted that you had another very comfortable stay and enjoyed every aspect of your visit, from our accommodation and cleanliness to our breakfast selection. Thank you also for your rating and for your wonderful continued support as a returning guest. We will be sure to pass along your special thanks to the team at the front desk for their great service. We look forward to welcoming you back again on your next visit to Adelaide!

Customer review rating 2.5/5

Roxane W. Business - Confirmed reviews ALL

Room was comfortable however the toilet had not been cleaned properly and the room did look somewhat tired The entrance to the hotel and lobby area didn’t look that inviting, appeared “old”

Thank you for taking the time to share your feedback following your stay. While we are pleased to hear that you found the room comfortable and experienced good service from our team, we are sincerely sorry for the disappointment regarding cleanliness and the overall impression of our property. Maintaining a high standard of cleanliness is extremely important to us, and we apologise that the condition of your toilet fell well below our usual standards on this occasion. Your feedback has been raised directly with our housekeeping team to ensure this is addressed. We also appreciate your constructive comments regarding the lobby and room appearance as we continually evaluate opportunities to update and refresh our spaces. Thank you again for bringing your experience to our attention, and we hope to have the opportunity to provide you with a much improved stay in the future.

Customer review rating 4.0/5

Chris S. Families - Confirmed reviews ALL

Comfortable room and the bar was excellent for a wind down drink

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re pleased to hear that you enjoyed our convenient location, comfortable room, and relaxed atmosphere at the bar for a wind-down drink. Thank you also for your rating. We appreciate your review, and we look forward to welcoming you and your family back on your next visit to Adelaide.

Customer review rating 3.0/5

Timothy G. Business - Confirmed reviews ALL

The issue I had with the room was the location, it was on the lowest floor and looked out onto a back laneway complete with views of 2 x large garbage skip bins and a refrigerated truck parking directly beneath my window. I know that not every hotel room will have panoramic views of the Adelaide skyline however I would expect that when booking into a hotel that if you are being given a room with a less than favourable outlook that this be advised so that i can either request a room with a more favourable outlook or cancel within the non chargeable period to look for a hotel that has a room with a better outlook. As previously stated the room was a large room that was clean and well appointed, however the second TV opposite the bed did not work at all and at one point the other TV's antennae co-ax lead fell out of the wall plug which meant the TV had no reception and fortunately I was able to reach behind the TV and plug the lead back in.

Thank you for taking the time to share your feedback following your stay. We’re pleased to hear that you found your room clean, well-maintained, and spacious, and that you experienced good service from our team. However, we are sorry for the disappointment caused by your room placement and the outlook onto the laneway, as well as the issues you experienced with the televisions. We appreciate your constructive feedback regarding room allocation and pre-arrival information, which has been passed on to our reception and management teams. Please know that for future visits, our 24-hour reception team is always on hand to check alternative room availability or assist immediately with any technical issues in the room. Thank you again for bringing your experience to our attention, and we hope to welcome you back for a more enjoyable stay in Adelaide.

Customer review rating 4.0/5

Amit S. Business - Confirmed reviews ALL

Everything was good. Just need to add some more variety in breakfast options and change the shower.

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re pleased to hear that you had a comfortable stay with us and appreciated our fabulous location, as well as the easy booking process through the app. Thank you also for your rating. We appreciate your constructive feedback regarding the shower facilities and the breakfast variety, which we have shared with our maintenance and food and beverage teams for review as we look for ways to refine our guest experience. Thank you again for your review, and we look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 5.0/5

Scott C. Solo - Confirmed reviews ALL

I was able to check in very early which was handy. Reception was nice and helpful. Room was tidy and spacious. I had an issue getting the aircon to work properly however everything else was great.

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re delighted to hear that you enjoyed a great stay and were able to check in early. It is wonderful to know that you found your room tidy and spacious, appreciated our breakfast selection, and received helpful service from our reception team. Thank you also for your rating. We appreciate you letting us know about the air conditioning issue. For future visits, please remember that our 24-hour reception team is always available to pop up and assist with operating or adjusting the room controls. Thank you again for your review, and we look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 1.5/5

Louie D. M. Business - Confirmed reviews ALL

Very dissappointed to learn that the rooftop pool was shut when checking in, this was the main reason for booking here, no information on website. If I had of known that the pool was shut I would have booked elsewhere.

Thank you for taking the time to share your feedback following your stay. While we are pleased to hear that you found your room clean and received good service from our team, we sincerely apologise that your stay did not live up to expectations. We also appreciate your comments regarding the breakfast offering, which have been noted for our ongoing improvements. Thank you again for bringing your experience to our attention.

Customer review rating 3.5/5

Dean S. Solo - Confirmed reviews ALL

Everything was ok, the only complaint I had was the TV not being connected. Not a biggy, I was on my phone most of the time anyway.

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re pleased to hear that you enjoyed our central location, comfortable room, and received great service from the team. However, we apologise for the issue you experienced with the TV connection during your stay. We also appreciate your specific feedback regarding our breakfast selection, including the pastry, fruit, and hot food options, which has been passed on to our food and beverage team for review. Thank you again for your review, and we hope to welcome you back on your next visit to Adelaide.

Customer review rating 4.0/5

Clare J. E. Couples - Confirmed reviews ALL

Great hotel very clean and well looked after all the staff are very friendly very helpful always made you feel welcome from the bar staff the restaurant staff reception staff were outstanding and not forgetting the cleaning staff overall a great hotel

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re delighted to hear that you had such an enjoyable stay and that our central location worked well for your visit. It is wonderful to know that you found the hotel so clean and felt warmly welcomed across all areas, including reception, our bar and restaurant, and housekeeping. Your kind words regarding the service provided will certainly be passed along to the team. Thank you also for your rating. We have noted your comment regarding the Wi-Fi speed as we continue working to improve our guest amenities. Thank you again for your review, and we look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 4.5/5

Susan G. Solo - Confirmed reviews ALL

A spacious, clean and comfortable room. The dining room was good for breakfast and dinner. Close walking distance to the free tourist buses around the city and the free tram.

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re delighted to hear that you enjoyed a comfortable stay in our central location, taking advantage of the nearby free trams and city buses. It is also wonderful to know that you appreciated our spacious rooms, dining options for breakfast and dinner, and the helpful service from our team. Thank you also for your rating. We truly appreciate your review and look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 4.5/5

Joan W. Solo - Confirmed reviews ALL

Comfortable and clean

Thank you for taking the time to share your feedback following your stay. We’re pleased to hear that you enjoyed a clean and comfortable stay, and that our central location provided everything you needed close by. Thank you also for your rating. We appreciate your review, and we look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 3.5/5

Kathleen F. Solo - Confirmed reviews ALL

À big thanks to Alex on front desk and the manager who organised a room change. Originally I was in Room 411 - a beautiful room in my usual preferred spot of high up in a hôtel. Unfortunately, the roof works and jack hammers meant I could not do any work or get some sleep after a 3am start to the day. I was then transferred to 102 - a suite in fact. It was lovely and quiet. The room was very spacious although I’m sure you know it is badly in need of an upgrade. Still much appreciated the transfer. Thank you sincerely.

Thank you for sharing your feedback and for your loyalty as an ALL Member. We’re pleased our location was convenient for visiting your sister at the Royal Adelaide Hospital, and that our team could assist with moving you to a quiet, spacious suite to ensure you were comfortable. We apologise for the noise disturbance caused by the rooftop works during your initial stay, and we appreciate your constructive comments regarding our room condition as we continue working on property improvements. We look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 5.0/5

Georgios X. Business - Confirmed reviews ALL

Location is number 1 in Adelaide

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re delighted to hear that you had such a fantastic stay and consider our location to be number one in Adelaide. Thank you also for your rating. We truly appreciate your review, and we look forward to welcoming you back on your next visit.

Customer review rating 1.0/5

Alan B. Business - Confirmed reviews ALL

Excessive construction noise prior to 9am.

Thank you for taking the time to share your feedback following your stay. We sincerely apologise for the disruption caused by construction noise prior to 9am during your business trip. We understand how important a quiet environment is, particularly when travelling for work, and we deeply regret that noise commenced earlier than our permitted working hours. Your feedback has been raised directly with our project management team to ensure strict compliance with scheduled work times moving forward. Thank you again for bringing this to our attention, and we hope to have the opportunity to provide you with a much quieter stay on a future visit to Adelaide.

Customer review rating 5.0/5

David M. Business - Confirmed reviews ALL

Very suitable.

Thank you for taking the time to share your feedback following your stay. We’re delighted to hear that you had a great business stay, found our hotel very suitable, and appreciated the polite and professional service from our reception and bar teams. Thank you also for your rating. We truly appreciate your review and look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 4.5/5

Gregory F. Business - Confirmed reviews ALL

I stayed for nearly a week to attend a conference at the Convention Centre. The hotel is handily located and walking distance to the conference and CBD which made life easy.

Thank you for taking the time to share your feedback following your stay. We’re delighted to hear that you enjoyed a very comfortable stay for your conference, and that our central location provided easy walking access to the Adelaide Convention Centre and CBD. Thank you also for your rating. We appreciate your feedback regarding access to the property, as guest comments are always valuable in helping us identify areas for improvement. Thank you again for your review, and we look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 0.5/5

Colin J. M. Business - Confirmed reviews ALL

Noise from adjacent construction site until 2:00am when I asked to be moved to another room, which was then beside the adjacent building’s noisy HVAC units. So I checked out early and found other accommodation for the remainder of my stay in Adelaide.

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We sincerely apologise for the severe noise disruptions that impacted your stay and led to your early departure. Experiencing continuous noise overnight from surrounding construction and external HVAC units is unacceptable, and we regret that the alternative room provided did not resolve the issue. Your feedback has been passed to our management team for review. Thank you for bringing these matters to our attention.

Customer review rating 4.0/5

Raffaele L. Solo - Confirmed reviews ALL

Good location, large room, friendly professional receptionist, basic hotel

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re pleased to hear that you enjoyed our convenient location, your spacious accommodation, and the friendly, professional service from the team upon arrival. Thank you also for your rating. We have noted your feedback regarding the breakfast selection, as guest comments are very helpful in helping us review and improve our offerings. Thank you again for your review, and we look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 4.5/5

Alison J. Friends - Confirmed reviews ALL

Great.. room large and staff terrific.

Thank you for taking the time to share your feedback following your stay. We’re delighted to hear that you had a great visit, enjoyed your spacious room, and received wonderful service from the team. Thank you also for your rating. We truly appreciate your review and look forward to welcoming you back on your next visit to Adelaide.

Customer review rating 3.0/5

Deanna G. Business - Confirmed reviews ALL

Our room was well presented, and comfortable. The staff were friendly and accommodating. Unfortunately, the roof works were heard through the walls of our room (310) on level 3, I assume were jack hammering. We stayed two nights, Friday and Saturday night. Not knowing the region, I was unaware of the night life in the area on these nights. Disappointingly there was very limited noise cancelling from the outside even on the 3rd floor. As a result, our sleep was severely impacted until around 5am both mornings due to the noise levels of intoxicated people on street.

Thank you for taking the time to share your feedback and for your loyalty as an ALL Member. We’re pleased to hear that you found your room well presented and comfortable, and that you received friendly service from the team. However, we sincerely apologise for the noise disruptions you experienced during your stay, both from the street and from our ongoing rooftop renovation works. We understand how important a restful stay is, especially when traveling for business, and we regret the impact this had on your sleep. Your comments have been shared with our management team for review. Thank you again for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Other web-users rate our hotel

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  • 776 reviews 9/10 Service
  • 6 reviews 6/10 WiFi
  • 321 reviews 8.4/10 Breakfast
  • 306 reviews 6.9/10 Cleanliness
  • 149 reviews 7.7/10 Pool

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