ibis Styles Kingsgate 3 stars

Customer review rating (ALL Rating) 4.1/5 239 reviews

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ALLSAFE approved hotel

Hotel extras

  • Web corner and free Wi-Fi in the entire hotel area

  • In central Melbourne location with easy access to tourist attractions within free tram zone

  • The hotel is undergoing a design transformation of guests rooms

  • 195 guest rooms with Family rooms available

  • Laundry and Dry Cleaning service is available in the hotel

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

ibis Styles Kingsgate

131 King Street

GPS:-37.816933, 144.955978

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park


Continental Buffet Breakfast Struggling to get out of bed? From 7:00AM to 10AM, and up to 11AM on weekends, the ibis Styles breakfast will give you the energy needed to start your day off on the right foot.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  239 reviews

TripAdvisor Rating  3.0/5  1,622 reviews

A Bit Outdated But Clean and Centrally Located

TripAdvisor rating 4.0/5

GringoEnMiami TripAdvisor review

This IBIS is very basic and outdated but it works. The rooms were nicer than the outdated hallways. Nevertheless it worked just fine. I arrived before noon and they let me check in and access my room early which was nice. Room has a hot water kettle, wifi, cable tv and small refrigerator. My room had no view. From this hotel you can walk to all the major attractions and only a 10 minute walk to the Southern Cross Station. Overall a clean room it is just an outdated hotel but works for us on a budget.

Dear GringoEnMiami, Thank you for taking the time to provide your feedback. We're delighted to hear that our hotel's cleanliness and central location met your expectations. We appreciate your understanding of the dated aspects, and please know that we are actively working on enhancements. Your early check-in experience and positive remarks about the room amenities are very much appreciated. We value your feedback as it helps us strive for continuous improvement. Should your travels bring you back to the area, we would be honored to host you again. Warm regards, ibis Styles Kingsgate Hotel

Solo first time visitor

TripAdvisor rating 4.0/5

Travel30134963042 TripAdvisor review

When the refurbishment are complete I am sure this will be a great hotel. They certainly need better curtains! The hotel over the road reception lights are ridiculously bright and this hotels curtains are not enough to block out the light. Breakfast was OK. Staff were all friendly. Location is perfect.

Dear Travel30134963042, Thank you for your valuable feedback. We appreciate your positive comments on our friendly staff, location, and breakfast. We apologise for any inconvenience caused by the curtains and external lights. Your insights are crucial, and we'll certainly address these concerns. Thank you for bringing this to our attention! We look forward to welcoming you back to experience the improvements. Best regards, ibis Styles Kingsgate Hotel

Melbourne hotel

TripAdvisor rating 5.0/5

Joybelle1962 TripAdvisor review

Great budget hotel close to trams and Skybus station and train station friendly reception staff would recommend this hotel to anyone wanting a cheap nice clean hotel rooms are slightly small but great

Hi Joybelle1962, Thank you for taking the time to share your positive feedback about your recent stay at our hotel in Melbourne. We are delighted to hear that you had a great experience and found our location convenient, being close to trams, the Skybus, and train station. We appreciate your kind words about our friendly reception staff. Providing excellent customer service is a priority for us, and we are so so pleased to hear that it made a positive impact on your stay. We understand that our room sizes are slightly compact, but we are glad that you found them clean and suitable for your needs. Thank you for recommending our hotel to others seeking a budget friendly and comfortable stay in Melbourne. We look forward to welcoming you back on your future visits to the city. Warm regards, ibis Styles Kingsgate Hotel

Bad room allocated

TripAdvisor rating 2.0/5

GenkiSensei1 TripAdvisor review

Probably got the worst room on site. Check in wasn’t that friendly but allowed me to go room early which was a positive. However the small single room was wedged in between the lifts and lifts engine. The constant noise; clunking and banging really affected my sleep and relaxation. This area shouldn’t be a room and re-purposed into something else. For that reason I cannot recommend. If you do stay ask for a room away from lifts. The room itself was ok besides being small with everything you expect.

Dear GenkiSensei1, We genuinely appreciate you taking the time to share your detailed feedback about your recent stay with us. We apologise that your experience did not meet your expectations, and we regret the inconveniences you faced due to the room allocated. We acknowledge that room allocation is a crucial aspect of guest satisfaction, and it's disheartening to learn that you were placed in a room that did not provide the comfort and tranquility we strive to offer. We're working diligently to prevent such oversights and ensure that every guest's preferences and needs are taken into account during the allocation process. We sincerely appreciate your positive note about the early check-in, and we will work on improving the check-in experience to ensure it is warm and welcoming for all guests. Your insights are invaluable to us, and we are committed to learning from them to enhance our guest experiences and make necessary changes for the better. If you decide to stay with us again, we will do our utmost to ensure you have a much more comfortable and pleasant stay. Thank you for your understanding and for giving us the opportunity to improve. Kind regards, ibis Styles Kingsgate Hotel

Waiting for time to pass so I can get out of here

TripAdvisor rating 1.0/5

WingsofSunrise Solo travel - TripAdvisor review

If they gave me a room in this motel for free, I wouldn't take it. Beds so hard no sleep and severe pain. Stayed here once before and raised the issue and they couldn't accommodate me so suggested they keep some mattress toppers or fold out bed mattresses in hand. Very obvious this stay that client satisfaction isn't of great concern, as no other options when I raised the issue again. Won't be back and won't recommend.

Dear WingsofSunrise, We are genuinely sorry to hear about your disappointing experience during your recent stayl. Your feedback is extremely important to us, and we deeply regret that we did not meet your expectations on this occasion. We apologise for the discomfort you experienced with the bed's firmness and the resulting sleep disturbance and pain. Your comfort and well being are of paramount importance to us, and we should have been able to address this issue promptly. It is disheartening to hear that our previous efforts to resolve this matter were not successful, and we are taking your comments seriously. We understand your frustration with our inability to provide a more suitable bedding solution during your stay. We will certainly look into the possibility of keeping mattress toppers or alternative bedding options readily available to ensure that our guests' sleep quality is not compromised in the future. Your feedback highlights areas where we need to improve, and we are committed to addressing these concerns to enhance the overall guest experience. We sincerely apologise for falling short in demonstrating our commitment to client satisfaction during your stays. We regret that you do not plan to return based on this experience. Should you decide to give us another chance, please do not hesitate to contact our management team directly so that we can personally oversee your reservation and ensure a more pleasant and restful stay. Your comfort and satisfaction remain our top priorities. Thank you for sharing your feedback, and we hope to have the opportunity to regain your trust in the future. Kind regards, Front Office Team

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Other web-users rate our hotel

  • 1,524 reviews 9.7/10 Location
  • 1,846 reviews 5.5/10 Room
  • 1,085 reviews 8.7/10 Service
  • 76 reviews 4.7/10 WiFi
  • 1,159 reviews 3.5/10 Comfort
  • 818 reviews 5.1/10 Cleanliness
  • 195 reviews 6.2/10 Breakfast

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