Grand Mercure Beijing Central 4 stars

Customer review rating (ALL Rating) 4.6/5 133 reviews

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Grand Mercure Beijing Central - Image 1
Grand Mercure Beijing Central - Image 2
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Grand Mercure Beijing Central - Image 4
6 Xuanwumen Nei Avenue, Xicheng District, 100031 BEIJING, China

Description

ALLSAFE approved hotel

Hotel extras

  • Walking distance to Xidan Shopping Malls and Financial Street.

  • It only takes 10 minutes to walk to Tian'anmen Square and the forbidden city.

  • From Beijing International Airport, the line 2 shuttle bus will take you right to the hotel.

  • Only 3 km to Beijing Children's Hospital.

  • Free welcome drink for Accor guests.

Our accommodation(s)

Hotel location

Grand Mercure Beijing Central

6 Xuanwumen Nei Avenue, Xicheng District
100031 BEIJING
China

GPS:39.903498, 116.374993

Telephone
Fax +86 10 6603 1481

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  133 reviews

TripAdvisor Rating  4.0/5  1,250 reviews

Certificate of excellence 2022

Nice hotel in the city center

Customer review rating 4.5/5

Chabb Business - Confirmed reviews ALL

The hotel is nice, not so far from the Tiananmen Square. The subway stations (line 2 or 4) are within 5 minutes walking distance. The breakfast contains many different chinese and western dishes. The stuffs are really kind and helpfully. The pool is also okay if you want to swim

Dear Csaba V., We very much appreciate your comments regarding your stay at the Grand Mercure Beijing Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

No international TV access?

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Bad experience, no international TV channel, which had been watchable before. International TV access should be a criteria of hotel choosing. I’ll check carefully if it’s available next time when I book hotel.

Dear Mr. H., Thank you very much for choosing to stay at Grand Mercue Beijing Central. Based on your feedback, the hotel will consider your suggestions and make appropriate adjustments in the future. We hope to make improvements before your next stay. We sincerely look forward to serving you again, please witness our progress and regain your trust.Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central.

Good stay, great location

Customer review rating 4.0/5

Nicolas T. Business - Confirmed reviews ALL

Check-in was troublesome. We arrived late at 22:00. The person behind the desk for Accor member was busy on the phone. Apparently she was dealing with a bad customer. The other person available didn't know how to register foreigners. So she tried to do the check in but gave up after a few minutes. We had to wait for a while before being able to check in. The rest of the stay was good. We got an upgrade as a gold member. Breakfast was good although not all the stations were running at 7:00. Bed was comfy. Staff was very friendly.

Cher M.T., Merci pour avoir choisi notre hôtel pour votre séjour sur Pékin, ainsi que pour nous avoir fait part de certains points à améliorer. Comme vous avez mentioné, toutes les stations du petit déjeuner sont censées être opérationelles dès 6h30, et j’ai donc eu une discussion avec notre chef de cuisine. Mes sincères excuses concernant le temps d’enregistrement à la reception. Nous avons recruité beaucoup de personel dernièrement, et manifestement certains de nos collègues ont besoin de plus de formations. J’espère dans tous les cas qu’en dehors de ces deux points votre séjour s’est bien passé et que nous aurons l’occasion de vous re-accueillir la prochaine fois que vous visitez Pékin. N’hésitez pas à me contacter le cas échéant, Bien Cordialement, Damien ROMAIN Directeur Général

Not up to standard

Customer review rating 1.0/5

Gary Couples - Confirmed reviews ALL

I usually stay here but service quality has declined significantly

Dear Gary John M., Thank you for taking the time to tell us about your experience at the Grand Mercure Beijing Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

great

TripAdvisor rating 5.0/5

Voyager796275 Couples - TripAdvisor review

great stay downtown beijing. good staff, breakfast is good and the front desk staff are happy and welcoming. very pleased to stay. executive lounge is very well stocked and the service is excellent...

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Other web-users rate our hotel

  • 429 reviews 9.8/10 Location
  • 301 reviews 7.2/10 Room
  • 597 reviews 9.1/10 Service
  • 14 reviews 2.8/10 WiFi
  • 151 reviews 9/10 Cleanliness
  • 117 reviews 8.1/10 Breakfast
  • 15 reviews 9.3/10 Pool
  • 5 reviews 10/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.